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Focus Group Questions

This document contains questions for gathering feedback on redesigning a digital branch website. It asks what people want to do on the website, how often they use it currently, what they like about the current site, what could be improved or is clunky, what types of activities people enjoy doing online, and what their favorite websites are and why they like them.

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Handout #1: Digital Branch Redesign Questions What do you want to do at the website? Do you use it? If so, how often? What do you like about our current website? What would you change? What’s clunky? What types of things do you like to do on the web? What are your favorite websites and why do you like them?

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Focus Group Questions

  • 1.
    Handout #1: Digital BranchRedesign Questions What do you want to do at the website? Do you use it? If so, how often? What do you like about our current website? What would you change? What’s clunky? What types of things do you like to do on the web? What are your favorite websites and why do you like them?