Dr. Zafar Chaudry, M.D., Gartner Group: Fluid Healthcare – Gartner’s Nexus of Forces

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Dr Zafar Chaudry MD MS MIS MBA CITP
Research Director
@drzchaudry
Fluid Healthcare – Nexus of Forces

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Too Many Competing Priorities?
Patient
Experience
Care
Quality Privacy
and
Security
New
Business
Models
Compliance
Cost
Optimization
Operational
Efficiency

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A Nexus of Forces – Gartner’s Viewpoint
Healthcare IT is
the Engine of
Insight Driven
Health and a
Patient-Centric
Health System
Continuity
of Care
Fluidity
Simplify
Standardise
Consolidate
Virtualise

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Social
• Self management
• Communication & collaboration
• Patient engagement: chronic conditions
• 18-35 year old demographic
• Portals: appointments, refills, education, menu,
entertainment
• Social media: reputation
• Patient to patient vs. patient to physician
4

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Mobile
• Devices: BYOD, BYOE
• Telehealth: virtual visits, RPM, MDI
• Portals: admin, EHR
• Communication & collaboration
• Secure messaging / texting / alerts
• Physician / patient engagement platforms
• Personal health tools
• Medication compliance
5

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Cloud
• BI
• Image archive: ologies
• EHR
• HIE
• NLP
• Transcription services
• Remote patient monitoring
• Communications & collaboration
• Interoperability
6

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Information
• Retrospective  Predictive Analytics
• NLP
• Decision support
• Portals
• ECM
• ILM
• HIE
• Information value
7

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Final Thoughts
• Challenge conventional thinking in how IT is
structured in future
• Infrastructure, system, support requirements will
grow
• Mobility is the defining characteristic
• Information is the driving force
• Prepare for a hybrid IT ecosystem
8

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Questions