Flamingo & Weight Watchers: Uncovering our toxic environment
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This document discusses 6 cultural drivers that are breaking down defenses against overeating: rogue food invading all spaces like homes, offices, and cars; a hyperactive culture where people feel constantly busy even if sedentary; the informalization of culture with fluid routines and less structured meals; these trends fuel snacking becoming ubiquitous replacing traditional meals. Weight Watchers harnessed this understanding of the toxic environment through cultural intelligence to shape a new strategy, extending their message and achieving their best PR results with 500% more editorial reach.
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Flamingo & Weight Watchers: Uncovering our toxic environment
- 1. Cultural intelligence Uncovering our toxic environment: the cultural shifts which drive our urge to eat
- 2. Cultural intelligence Why we commissioned Flamingo Cultural Intelligence The PR Challenge: â˘Achieve cut through new news to support our new weight loss plan from January â˘Make Weight Watchers relevant, current and desirable â˘Ensure consumers choose Weight Watchers The Solution: â˘Create engaging and ownable content for media via a simple effective formula: Cultural Insights + New science around Hedonics = New âownableâ explanation and solution to obesity
- 3. Cultural intelligence WHAT ARE THE KEY CHANGES IN OUR WORLD WHICH AFFECT OUR URGE TO EAT? FROM PEOPLE TO ENVIRONMENT FROM GUILT TO EMPOWERMENT
- 4. Cultural intelligenceCultural Intelligence Lens THE CULTURAL LENS 8 universal and foundational themes which shape people and culture across the world. Helping us collect intelligence, thinking and source expert partnerships.
- 5. Cultural intelligence6 drivers that are breaking down our defences INFORMALISATION & SNACKIFICATION THE HAPPINESS FAMINE ROGUE FOOD CITY-BESITYBOREDOM BUSTING HYPERACTIVE CULTURE & ENERGY CRISIS
- 6. Cultural intelligenceCultural Intelligence came up with 6 drivers that are breaking down our defences and stimulating over-eatingâŚ. ROGUE FOOD
- 7. Cultural intelligence The kitchen invades the home
- 8. Cultural intelligence The number of kitchen-diners has risen by almost 50 per cent in the past decade. One in three homes now features a kitchen-diner, and one in five Britons plans to blend their separate living room and cooking spaces into a single area. Lloydsâ UK Home Insurance survey, 2012 â â
- 9. Cultural intelligenceThe kitchen invades the office
- 10. Cultural intelligenceStealth occupation of all of our spaces US consumers eat almost 20% of meals in the car (US culinary institute). "Food" is one of the top 10 most used tags on Tumblr. Food has become a cultural obsession, pervading all our spaces and conversations.
- 11. Cultural intelligenceCultural Intelligence came up with 6 drivers that are breaking down our defences and stimulating over-eatingâŚ. HYPERACTIVE CULTURE
- 12. Cultural intelligenceBusyness is the new currency Technology is fuelling a world where itâs almost impossible to disconnect and zone out. A culture of presenteeism. Status associated with being busy. INFO 72% check their smartphones every morning with in an hour of waking up. Of 1600 managers and professional surveyed, 92% put in 50 or more hours of work a week. SOURCE: Harvard Business School professor Leslie Perlow, Sleeping With Your Smart Phone: How to Break the 24/7 Habit and Change the Way You Work.
- 13. Cultural intelligenceSedentary Britain We are kidding ourselves. We have more leisure time than ever. People are spending 17 hours and 30 minutes each day at home. 20 minutes longer than in 2010. UK IPA TouchPoints 4 64% say getting 30 mins of exercise a day is uncommon. Fatville Whilst we talk about being busy as if we are being extremely physically active, we donât realize just how slow the âfastâ lane really is. Fatville Report We are less physically active than ever. â â
- 14. Cultural intelligenceTiredness epidemic fuels eating We are confusing mental exhaustion with physical exertion. Explosion of coffee shops on the High Street and energy drinks on the market. INFO In 2008, John Lewis sold 15 per cent fewer king-size beds than doubles. In 2010, the proportion has shifted dramatically, now selling 34 per cent more king-size than double beds. Costa Coffee: sales in the past three months were 20 per cent up on the same period a year ago, December 2013.
- 16. Cultural intelligenceFluid and arrythmic lives The structures of traditional families is rapidly changing. Mobility and the increasing blend of cultures means life is more informal today, etiquette is relaxed, we have fewer rituals. Professor Dale Southerton, Sociologist, Morgan Centre for the Study of Interpersonal Relationships Weâre not synchronised with our loved ones⌠24 / 7 society means we have very fragmented routines. â â
- 17. Cultural intelligence When the family does eat together, 40% start eating before others arrive, 38% use mobile phones and 10% think itâs OK to wear headphones. Survey by Bisto 2011 â â
- 18. Cultural intelligenceFertile environment for snackification Death of routine â eating is random, haphazard and driven by urge rather than timetable. The traditional 3 meals a day evolves into a more tapas-style way of eating and sharing with friends and family. Snacking will be so ubiquitous, the term âsnackingâ will cease to exist. It will just be âeatingâ. Dr Morgaine Gaye, Food Futurologist â âINFO The number of menu items in restaurants listed as snacks jumped nearly 170% between 2007 and 2010. Items described as âminiâ rose 400% over the same period. (Mintel)
- 19. Cultural intelligence All of these trends shape our increasingly toxic environment They break down our defences and make it harder to make healthy choices. Hereâs how Weight Watchers harnessed this understandingâŚâŚ.
- 20. Cultural intelligence How we harnessed this understanding to maximum effect âŚ. Opening doors to key opinion formers x 4 PR campaigns spanning 12 months +
- 21. Cultural intelligence Weâre living in a challenging environment today. One in which we need to survive. We need to give people skills to do this. We need to get the message out that your environment is stacked against you. Professor David Stensel â â
- 22. Cultural intelligence Shaping a new strategy
- 24. Cultural intelligence Extending breadth of the message Slim Our Snacks coverage March 2014
- 26. Cultural intelligence Stand out results: Best ever PR results: Editorial reach +500% versus 2012 (formerly most successful PR results) Invited by Department of Health to brief their marketing team on our strategy and approach Approached by Professor Susan Jebb, University of Oxford and Chair of the Governmentâs Public Health Responsibility Deal Food Network to offer her support for the Slim Our Snacks campaign
Editor's Notes
- Weight Watchers partnered with Flamingo, to map the way we live in this toxic environment, explore the key changes in our world and crucially how it affects our urge to eat.Fully explored were the internal drivers of over-eating.Less explored were the societal and environmental factors which make it harder for us to make healthy choices. .
- Our Approach.Our cultural lensâŚâŚ.the foundational themes which shape people and culture across the worldâŚ.No primary consumer researchâŚâŚ.we were trying to understand how environmental, social and cultural structures and changes are shaping behaviour. This was not an investigation of attitudes, perceptions, intentions from an internal consumer motivation perspectiveâŚ.
- Powerful drivers of over eating.Today we will focus on: - Rogue Food -- Hyper Active Culture - Informalisation
- The spaces we live and work in are undergoing dramatic change and food has gone rogue within them.
- The cellular structure of the house is disintegrating. Technology allows for every room to be a media room, work room, game room or reading room,The kitchen has become the emotional centre of the home, especially as it is being defined as a place where people can show their love for others.It means food is never far from our grasp.
- As a counter-point to the lack of time spent together, and the fact we work longer hours, kitchens are in vogue with architects designing the future office spaces.Positive social influence however can also drive snacking behaviours.
- Liminal spaces, TV entertainment, food porn: Food as cultural obsession pervading all our spaces and conversations.
- Economic squeeze is putting the pressure on us to âdoâ more than ever to feel secure in our jobs and family life.
- British society has been undergoing a process of gradual informalisation in recent decades and is set to continue due to prevailing social and cultural trends.
- The resultant breakdown of routines and rituals has provided a fertile environment for a snacking mentality and set of occasions (âsnackificationâ) which hold this lifestyle together.