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Finding Insights Needles in
the Data Hay Stacks
Succeeding with the New Google Analytics
Advanced Segmentation Tools
Josh Braaten
Collegis Education
Director of Inbound Marketing

Chicago • November 4–7, 2013 • #SESCHI @SESConf
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

Josh Braaten
Director of Inbound Marketing,
CollegisEducation.edu
2013 US Search Awards Winner,
Best In-House Search Team
Rasmussen College

@JLBraaten
Google.com/+JoshBraaten
ContentScientists.com
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

“All data in aggregate is crap.”
-@Avinash
@twitterhandle

Image source: Kaushik.net
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

“Looking for big
insights in Google
Analytics without
segments is like
looking for a needle
in a haystack.”
- @JLBraaten
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

GA advanced
segments is like
having a magnet
for big insights.
@twitterhandle
@JLBraaten

And now,
segmentation
just received its
most powerful
upgrade ever.

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

Image source: intmensorg.com
@JLBraaten

And now,
segmentation
just received its
most powerful
upgrade ever.

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

Spiraled coils from the core of
the 45 Tesla Hybrid Magnet, one
of the most powerful magnets in
the world.

@twitterhandle

Image source: intmensorg.com
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

What to Expect:
- History of Segmentation
- GA Segment Changes
- 10 Segments You Can Use
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

A Brief History of Google
Analytics Segments

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

Perfect segments: Hits, sessions & users
Visit 1

Visit 2

Visit 3

@twitterhandle
Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@JLBraaten

Hit-level data includes page-specific data
Visit 1

Visit 2

Visit 3

Hits
Metric Examples:
Bounce rate, time on page, event label,
@twitterhandle
page value, clicks, custom variables, etc.
Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@JLBraaten

Session-level data includes visit-level info
Visit 1

Visit 2

Visit 3

Sessions
Metric Examples:
Landing page, campaign source, goal
@twitterhandle
value, conversion rate, time on site, etc.
Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@JLBraaten

User segments show multi-visit info
Visit 1

Visit 2

Visit 3

Users
Metric Examples:
Lifetime value, source of first visit, source
@twitterhandle
of conversion visit, days to purchase, etc.
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

Perfect segments: Hits, sessions & users
Visit 1

Visit 2

Visit 3

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

GA Segments Before: No Users
Visit 1

Visit 2

Visit 3

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

GA Segments After: Users & More!
Visit 1

Visit 2

Visit 3

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

The New Google Analytics
Advanced Segments Features
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

New segment searching menu

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

The New Google Analytics
Advanced Segments Interface
Powerful new segment builder
with sequences and more
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

Intuitive segment summary
shows complex progressions

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

Epic new segmenting
feature: cohorts

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

10 New Google Analytics
Segments You Can Use
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

1. First Interaction = Organic
Link - http://bit.ly/organic-1st

Use: Demonstrate organic search’s ability to
introduce new visitors to your brand/funnel

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

2. Any Interaction = Organic
Link - http://bit.ly/organic-any

Use: Demonstrate organic search’s ability to
influence users throughout the funnel

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

3. First Interaction = Social
Link - http://bit.ly/social-1st

Use: Demonstrate social media’s ability to
introduce new visitors to your brand/funnel

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

4. Any Interaction = Social
Link - http://bit.ly/social-any

Use: Demonstrate social media’s ability to
influence users throughout the funnel

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

5. First Interaction = Blog
Link - http://bit.ly/blog-1st

Use: Demonstrate content marketing’s ability to
introduce new visitors to your brand/funnel
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

6. Converters that have been to the blog
Link - http://bit.ly/blog-converters

Use: Demonstrate content marketing’s ability to
assist conversions on your website
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

6. Converters that have been to the blog
Link - http://bit.ly/blog-converters

Use: Demonstrate content marketing’s ability to
assist conversions on your website
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

7. Visited via Both Organic & Paid Search
Link - http://bit.ly/both-searches

Use: Demonstrate the interplay between
organic and paid search

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

8. eBook Downloaders
Link - http://bit.ly/both-searches

Use: Demonstrate the effect micro conversions
have on macro conversions
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

9. Converters – 1st Touch = Organic
Link - http://bit.ly/organic-1st-touch-conv

Use: Demonstrate organic search’s ability to
assist conversions on your website

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

10. Conversion Cohorts (1, 2-3, 4+ visits)
Link - http://bit.ly/conversion-cohorts

Use: Separate user behavior at different points
along the same journey for maximum insights
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

10. Conversion Cohorts (1, 2-3, 4+ visits)
Link - http://bit.ly/conversion-cohorts

Use: Separate user behavior at different points
along the same journey for maximum insights
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

10. Conversion Cohorts (1, 2-3, 4+ visits)
Link - http://bit.ly/conversion-cohorts

Use: Separate user behavior at different points
along the same journey for maximum insights
@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

10. Conversion Cohorts (1, 2-3, 4+ visits)
Link - http://bit.ly/conversion-cohorts

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

Your Turn to Find Some Needles

@twitterhandle
@JLBraaten

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

Thank You
Director of Inbound Marketing,
CollegisEducation.com
2013 US Search Awards Winner,
Best In-House Search Team
Rasmussen College

@JLBraaten
Google.com/+JoshBraaten
ContentScientists.com
@twitterhandle

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Finding Insights Needles in the Data Hay Stacks

  • 1. Finding Insights Needles in the Data Hay Stacks Succeeding with the New Google Analytics Advanced Segmentation Tools Josh Braaten Collegis Education Director of Inbound Marketing Chicago • November 4–7, 2013 • #SESCHI @SESConf
  • 2. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf Josh Braaten Director of Inbound Marketing, CollegisEducation.edu 2013 US Search Awards Winner, Best In-House Search Team Rasmussen College @JLBraaten Google.com/+JoshBraaten ContentScientists.com @twitterhandle
  • 3. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf “All data in aggregate is crap.” -@Avinash @twitterhandle Image source: Kaushik.net
  • 4. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf “Looking for big insights in Google Analytics without segments is like looking for a needle in a haystack.” - @JLBraaten @twitterhandle
  • 5. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf GA advanced segments is like having a magnet for big insights. @twitterhandle
  • 6. @JLBraaten And now, segmentation just received its most powerful upgrade ever. Chicago | November 4–7, 2013 | #SESCHI | @SESConf @twitterhandle Image source: intmensorg.com
  • 7. @JLBraaten And now, segmentation just received its most powerful upgrade ever. Chicago | November 4–7, 2013 | #SESCHI | @SESConf Spiraled coils from the core of the 45 Tesla Hybrid Magnet, one of the most powerful magnets in the world. @twitterhandle Image source: intmensorg.com
  • 8. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf What to Expect: - History of Segmentation - GA Segment Changes - 10 Segments You Can Use @twitterhandle
  • 9. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf A Brief History of Google Analytics Segments @twitterhandle
  • 10. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf Perfect segments: Hits, sessions & users Visit 1 Visit 2 Visit 3 @twitterhandle
  • 11. Chicago | November 4–7, 2013 | #SESCHI | @SESConf @JLBraaten Hit-level data includes page-specific data Visit 1 Visit 2 Visit 3 Hits Metric Examples: Bounce rate, time on page, event label, @twitterhandle page value, clicks, custom variables, etc.
  • 12. Chicago | November 4–7, 2013 | #SESCHI | @SESConf @JLBraaten Session-level data includes visit-level info Visit 1 Visit 2 Visit 3 Sessions Metric Examples: Landing page, campaign source, goal @twitterhandle value, conversion rate, time on site, etc.
  • 13. Chicago | November 4–7, 2013 | #SESCHI | @SESConf @JLBraaten User segments show multi-visit info Visit 1 Visit 2 Visit 3 Users Metric Examples: Lifetime value, source of first visit, source @twitterhandle of conversion visit, days to purchase, etc.
  • 14. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf Perfect segments: Hits, sessions & users Visit 1 Visit 2 Visit 3 @twitterhandle
  • 15. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf GA Segments Before: No Users Visit 1 Visit 2 Visit 3 @twitterhandle
  • 16. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf GA Segments After: Users & More! Visit 1 Visit 2 Visit 3 @twitterhandle
  • 17. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf The New Google Analytics Advanced Segments Features @twitterhandle
  • 18. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf New segment searching menu @twitterhandle
  • 19. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf The New Google Analytics Advanced Segments Interface Powerful new segment builder with sequences and more @twitterhandle
  • 20. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf Intuitive segment summary shows complex progressions @twitterhandle
  • 21. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf Epic new segmenting feature: cohorts @twitterhandle
  • 22. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 10 New Google Analytics Segments You Can Use @twitterhandle
  • 23. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 1. First Interaction = Organic Link - http://bit.ly/organic-1st Use: Demonstrate organic search’s ability to introduce new visitors to your brand/funnel @twitterhandle
  • 24. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 2. Any Interaction = Organic Link - http://bit.ly/organic-any Use: Demonstrate organic search’s ability to influence users throughout the funnel @twitterhandle
  • 25. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 3. First Interaction = Social Link - http://bit.ly/social-1st Use: Demonstrate social media’s ability to introduce new visitors to your brand/funnel @twitterhandle
  • 26. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 4. Any Interaction = Social Link - http://bit.ly/social-any Use: Demonstrate social media’s ability to influence users throughout the funnel @twitterhandle
  • 27. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 5. First Interaction = Blog Link - http://bit.ly/blog-1st Use: Demonstrate content marketing’s ability to introduce new visitors to your brand/funnel @twitterhandle
  • 28. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 6. Converters that have been to the blog Link - http://bit.ly/blog-converters Use: Demonstrate content marketing’s ability to assist conversions on your website @twitterhandle
  • 29. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 6. Converters that have been to the blog Link - http://bit.ly/blog-converters Use: Demonstrate content marketing’s ability to assist conversions on your website @twitterhandle
  • 30. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 7. Visited via Both Organic & Paid Search Link - http://bit.ly/both-searches Use: Demonstrate the interplay between organic and paid search @twitterhandle
  • 31. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 8. eBook Downloaders Link - http://bit.ly/both-searches Use: Demonstrate the effect micro conversions have on macro conversions @twitterhandle
  • 32. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 9. Converters – 1st Touch = Organic Link - http://bit.ly/organic-1st-touch-conv Use: Demonstrate organic search’s ability to assist conversions on your website @twitterhandle
  • 33. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 10. Conversion Cohorts (1, 2-3, 4+ visits) Link - http://bit.ly/conversion-cohorts Use: Separate user behavior at different points along the same journey for maximum insights @twitterhandle
  • 34. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 10. Conversion Cohorts (1, 2-3, 4+ visits) Link - http://bit.ly/conversion-cohorts Use: Separate user behavior at different points along the same journey for maximum insights @twitterhandle
  • 35. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 10. Conversion Cohorts (1, 2-3, 4+ visits) Link - http://bit.ly/conversion-cohorts Use: Separate user behavior at different points along the same journey for maximum insights @twitterhandle
  • 36. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf 10. Conversion Cohorts (1, 2-3, 4+ visits) Link - http://bit.ly/conversion-cohorts @twitterhandle
  • 37. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf Your Turn to Find Some Needles @twitterhandle
  • 38. @JLBraaten Chicago | November 4–7, 2013 | #SESCHI | @SESConf Thank You Director of Inbound Marketing, CollegisEducation.com 2013 US Search Awards Winner, Best In-House Search Team Rasmussen College @JLBraaten Google.com/+JoshBraaten ContentScientists.com @twitterhandle