SugarCon 2013: Social+CRM=CRM: How Social Can Help Fulfill the Promise of Delightful Customer Experience
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Satya Krishnaswamy, NextPrinciples As social media exits the hype cycle, vanity metrics such as fans and followers are becoming less and less important. In this session you will hear how forward-thinking companies, including SugarCRM and Marathon Sports are integrating social media into all their customer-facing processes from marketing to sales to customer support in order to provide a consistent cross-channel experience to their customers.
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Під час доповіді відповімо на питання, навіщо потрібно підвищувати продуктивність аплікації і які є найефективніші способи для цього. А також поговоримо про те, що таке кеш, які його види бувають та, основне — як знайти performance bottleneck?
Відео та деталі заходу: https://bit.ly/45tILxj
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Personalization Strategies: We discussed how to leverage data and insights to create personalized experiences that resonate with customers.
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