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1. DIAGNOSING/IDENTIFYING
VEHICLE RECALL ISSUES

2. • Matt Garafola
• First Year Seminar
• FY-101 BM04
• Professor Greason
• December 7, 2015

3. PROBLEM VS SOLUTION
• Problematic Scenario: A manufacturer has received information
regarding problematic issues with a certain type of vehicle
• Solution: Diagnose the issue, offer repairs, and continue onward
producing the vehicle

4. SPECIFICS
• A manufacturer receives complaints and accident
reports on a certain type of brand vehicle
• These issues of vehicles can be nation or world wide
• Usage of Feiner’s laws and Gardner’s theory of
Multiple Intelligence in diagnosing the problem

5. http://dccargeek.com/celebrate-the-year-of-the-recall-with-a-bunch-of-graphs/

6. GENERAL MOTORS HAS MAJORITY OF RECALLS
OVER 50% ... JUST IN 2014

8. HOW CAN MANUFACTURERS AVOID RECALLS
• FEINER’S LAW OF WINNING
CHAMPIONSHIPS:
Work hard and only use the best of the best
to produce a vehicle

9. HOW CAN MANUFACTURERS AVOID RECALLS
• Gardner’s Logical Thinking Intelligence
This enables engineers to think critically and
mathematically to avoid weakness in
constructing and mass producing vehicles.

10. HOW CAN MANUFACTURERS AVOID RECALLS

11. HOW CAN MANUFACTURERS AVOID RECALLS
• Test and retest certain parts
• Only use quality parts
• Put the vehicle in more physical tests to conquer
durability

12. HOW CAN MANUFACTURERS AVOID RECALLS
http://www.latimes.com/business/autos/la-fi-hy-recall-fever-20140516-story.html

13. http://hypebeast.com/2015/4/polls-who-will-win-this-years-nba-championship

14. HOW CAN VEHICLE MANUFACTURERS RECEIVE
INPUT ON VEHICLE
• LAW OF FEEDBACK
Have the auto industry give advice and
critiques on a vehicle or parts

15. http://www.newyork.com/articles/jobs/the-art-of-giving-great-feedback-at-work-73388/

16. HOW CAN VEHICLE MANUFACTURERS RECEIVE
INPUT ON VEHICLE
http://www.bang2write.com/2015/08/6-things-to-remember-when-dealing-with-writing-feedback.html

17. HOW CAN VEHICLE MANUFACTURERS TAKE
FAULT
• LAW OF ACCOUNTABILITY:
Take blame for an issue without denying

18. OWNING UP TO A MISTAKE MAY BE DIFFICULT BUT
OFTEN IS THE RIGHT THING TO DO
https://kaarre.wordpress.com/2015/10/23/taking-the-blame-for-a-wild-pitch-5/

19. HOW CAN VEHICLE MANUFACTURERS TAKE
FAULT
http://www.someecards.com/thanks-cards/thanks-for-unwittingly

20. HOW CAN PEOPLE AVOID PURCHASING A
RECALLED VEHICLE
• LAW OF OPTIONS:
Knowing all your available options
• LAW OF SELF-INTEREST
Knowing exactly what it is you want

21. HOW CAN PEOPLE AVOID PURCHASING A
RECALLED VEHICLE
http://www.lawofattractionthatworks.com/w
hatisthelawofattraction/how-to-avoid-
attracting-the-things-you-dont-want/
http://www.theravive.com/today/p
ost/The-Cost-of-Avoiding-
Conflict-0000275.aspx

22. HOW CAN PEOPLE AVOID PURCHASING A
RECALLED VEHICLE
• Gardner’s Interpersonal system of solving:
Understand your surroundings and how to handle
certain issues

23. RESEARCH!!

24. AVAILABLE RESEACH
• https://vinrcl.safercar.gov/vin/
^ This is a method to researching^
• Enter Vehicle Identification Number
• Automatically will search for reported recalls

25. HOW CAN PEOPLE AVOID PURCHASING A
RECALLED VEHICLE
http://onpace.osu.edu/modules/transitioning-to-the-workplace/building-interpersonal-relationships

26. STARTLING IMAGERY

27. HOW CAN INCREASING RECALLS BE STOPPED
• Manufacturers must not take short cuts in
manufacturing vehicles
• Do not beat around the bush

28. WHAT REALLY MATTERS

29. QUALITY VS QUANTITY
IF BOTH ARE EQUALLY USED =