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Fieldomobify service management
Plug2Field connects office operations to field activities, providing managed services and solutions for service and sales force management. The application includes features for task assignment, scheduling, communication, and customer interaction, enhancing efficiency in field operations. The Kirtane & Pandit group, with over 60 years of experience, supports this platform, ensuring robust performance and industry expertise.
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Fieldomobify service management
- 1. Connect Your Office ToThe Field
- 2. About US www.plug2field.com • isa part of the Kirtane & Pandit group. Kirtane & Pandit, Chartered Accountants, is one of the largest and oldest CA firms in Western India with an impressive track record of more than 6 decades • The Kirtane Pandit Group of companies are well-known across domains as: • ESOP Direct, market leaders in the Equity compensation domain • KPIT Technologies Ltd., a listed company engaged in IT services to Manufacturing and Automotive industry globally • As a group we bring strong credentials: • Accounting, Auditing and Finance domain • Rich experience in offering managed services – Outsourced services using web based platforms • In-house expertise in platform development and support • Track record in rendering Value services • has 2 divisions • – used for field sales force • – used for service field force
- 3. Service Management www.plug2field.com Site/ Jobsassigned Tasks - SOP Verification – Skills, Parts, Location Coordination – Parts, Resource Management, Customer Notification Execution – Time, Location, Parts
- 4. Architecture Sample textbox www.plug2field.com
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- 6. Work Order Details www.plug2field.com Supervisorcan assign work to staff
- 7. Web - CalendarDetails www.plug2field.com Graphically Scheduled Calls to Personal
- 8. Mobile - CalendarDetails www.plug2field.com All services are visible in calendar All services of the months assigned to field engineer is available on the calendar. On clicking on the particular day, all details of the services can be seen
- 9. Fieldomobify Feature –Convenience www.plug2field.com Find directions to customer site from their current location directly from the app Call the customer directly from the app Reminder to Staff in case services are not completed
- 10. Fieldomobify Features –Service and Material Time www.plug2field.com Note travel time as move for the work Click on service timer as the service process starts Click pictures of Invoice/Warranty and attach it to a call Click pictures of defective parts and attach it to a call to get help from supervisor Adding consumed materials.
- 11. Fieldomobify Features –Signature www.plug2field.com Capture Customer’s signature and feedback Address – location capturing Time stamp Customer Notification
- 12. Fieldomobify www.plug2field.com View log ofall updates on a call (including travel and service time, comments, materials consumed)
- 13. FIELDOMOBIFY Flow www.plug2field.com Monitoring Weekly Services Material Consumption GeoLocations of Customer , Field Staff Invoices, Margins, Planning Forecasting and Planning Schedule Optimization Location based planning Execution Dispatch FieldWork Inventory Contracts Infrastructure Data Model IntegrationsConfigure Host
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- 15. THANK YOU Please feel freeto call/mail us for further clarification Plug2Field Contact: +91- 8275244791, 020 65290619 Email: contact@plug2field.com Visit Us: www.plug2field.com India - Pune | Mumbai | Bangalore US - Texas