Failcon ddt draft0

[If you know how it works,
you are not the user.
I can make your products work
for the user.
]
www.twoangstroms.com
daniel drew turner
INTERACTION DESIGN AND USER RESEARCH[ ]

[
]
http://society6.com/stephdillon/eager-beaver-shm_print#1=45

[
]
Here’s
my
story

daniel drew turner
MISSION AND METHOD
[
]
DO
NOT
DO
THIS

Summer of 2010
[
]
[
]

The Project
[
]
[
]
"Revamp the
web site"

The Project
[
]
[
]
"Revamp the
web site"
http://londoneducation.uk.com/services/hr-systems/

The Project
[
]
[
]
"Revamp the
web site"
http://londoneducation.uk.com/services/hr-systems/
http://sd.keepcalm-o-matic.co.uk/i/keep-
calm-we-are-a-super-hr-team.png

The Site
[ ]
wiiiiiiidebody
A lot of clicks down, up,
then down again

The Revamp

The Revamp
[ ]before [ ]after

The Process
[
]
[
]
researched user
mental models
prototyped based
on user data
tested prototypes
with users
iterated design
based on data

The Process
[
]
[
]
researched user
mental models
prototyped based
on user data
tested prototypes
with users
iterated design
based on data
So?

The Reaction
] ]NOT ACTUAL BOSS OR REACTION
http://www.npr.org/2008/10/09/95558471/songs-for-a-drab-and-unfulﬁlling-existence

The Lessons
[
]
[
]

The Lessons
[
]
[
]
you may not know
all the users

The Lessons
[
]
[
]
you may not know
all the users
ID them
throughout the
product "lifecycle"

The Lessons
[
]
[
]
you may not know
all the users
ID them
throughout the
product "lifecycle"
co-opt the hell out
of them

The Lessons
[
]
[
]
you may not know
all the users
ID them
throughout the
product "lifecycle"
co-opt the hell out
of them
cross-discipline,
see also "Lean UX"

[Let’s get together.
I want to help you change the
world.
]
daniel drew turner
INTERACTION DESIGN AND USER RESEARCH[ ]
@ddt
ddt@twoangstroms.com

Failcon ddt draft0

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