Ask your digital platform what it can do for your consumers, not what it can do for you.
To transform into a digital firm, organizations must modernize cultural norms, upskill their workforce, and change the way they think.
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#digitaltransformation #digitization
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2. Digital transformation necessitates a
comprehensive culture shift that goes beyond IT
departments in organizations.
It can be challenging for customers to embrace,
but certain factors can make it easier. Effective
communication and education, a customer-
centric approach, personalization, security, and
continuous improvement are all crucial in helping
customers adopt digital technology.
3. Essential Elements for
Digital Transformation
Value management
Business design
Organizational design
Leadership & engagement
Processing excellence
4. To transform into a digital firm, organizations must
modernize cultural norms, upskill their workforce,
and change the way they think.
Clear information about the benefits of using digital
technology and how to use it is essential, as is a
customer-centric approach that tailors digital
offerings to individual needs. Personalization based
on data can make digital technology more
appealing, while ensuring that digital offerings are
secure can build trust. Finally, continuous
improvement helps companies keep up with
customer needs and preferences.
