Factors Influencing Work Stress
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The document defines work stress as the harmful physical and emotional responses that occur due to a conflict between job demands and an employee's level of control over meeting those demands. It then lists and describes 8 key factors that can influence work stress: the drive for success, changing work patterns, overwork and underwork, uncertainty, conflict, responsibility, relationships at work, and computers in the modern age. Finally, it provides an overview of the ABC model of stress management and control - Awareness, Balance, and Control - as a way to overcome work stress.
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Factors Influencing Work Stress
- 1. Objectives: At the end of the discussion the participants are expected to: 1. Define work stress. 2. Identify the factors that influence work stress. 3. Give examples on how to overcome work stress.
- 3. Work Stress then is the harmful physical and emotional responses that can happen when there is a conflict between job demands on the employee and the amount of control an employee has over meeting these demands
- 4. 1. The Drive for Success Modern society is driven by “work”, personal adequacy equates with professional success, we crave status abhor failure. Our culture demands monetary success / professional status.
- 5. 2. Changing work patterns Unemployment, redundancy, shorter working week, new technology affect emotional and physical security. No more jobs for life, more short- term contracts
- 6. 3. Overwork & Underwork Overwork circumstances such as long hours, unrealistic deadlines and frequent interruptions. Underwork arise from boredom because there is not enough to do or job is dull and repetitive.
- 7. 4. Uncertainty About the individual’s work role, objectives, responsibilities, and expectations, and a lack of communication and feedback can result in confusion, helplessness and stress.
- 8. 5. Conflict Stress can arise from work when the individual does not want to do the task assigned, it that conflicts with their personal, social and family values.
- 9. 6. Responsibility The greater the level of responsibility the greater the potential level of stress.
- 10. 7. Relationship at work Good relationship with colleagues are crucial. Open discussion is essential to encourage positive relationship.
- 11. 8. Computer the Modern Age Addition The use of computer has become a large-scale occupation. An essential commodity in personal, professional, social development and excellence in human life.
- 12. ABC of Stress Management Control
- 13. ABC of Stress Management and Control warenes s alance ontrol Identify your belief about the actual event. Challenge your thoughts by asking questions that force you to be objective Replace your negative irrational thoughts with positibe/rational one