Facebook Ads Ecosystem




                         1
Hello, nice to meet you




Benjamin
Snyers
Head of Social Activation
Social Lab Group

@benjaminsnyers
Benjamin.snyers@social-lab.eu




                                2
Since its IPO,
Facebook is pushing hard to develop its revenue model.

                                                         3
Advertising is becoming
“Core” to their business



                           4
Everyday,
a lot of new features are announced
                                      5
During the last months,
a lot of new Advertising solutions
                                     6
6 emplacements. 1 billions users. Infinite Targeting Possibilities.




                                                                      7
Deep Dive into Facebook Ads


                              8
What are the benefits of Facebook Advertising?

                                      .Facebook
-   Large Reach
-   Endless targeting possibilities
                                                  .Sponsored Stories
-   Real-time reporting
-   Flexibility
-   Optimisation
-   Price                                         .Ads

-   Rich Media
-   Social Context
-   Newsfeed




                                                                       9
Facebook’s own POE version.



                                Owned               PAGE
         Paid                   media
        media                    Page
                                  App
        Facebook                 Event
           Ads                  Domain




              .Sponsored
              Stories


             .Marketplace
                                                    Earned
                                                    media
                                  Stories in        Stories
                                 News Feed

                                                              10
12/10/2012                                     10
Everything starts with the bidding system




                                            11   11
It is a self-serve advertising platform

• Facebook Marketplace is an auction system
• Competition increases the price


       Audience                       Placement (formats)




                                                            7




                                                            12
Competition with other advertisers




                                     13
How Does It Work – Quality Score

Not the ad with the highest bid wins, but the ad with the best
performance (QS)
 Auction system based on:

                                                                           ?
    Quality Score                                                          ?
                                                                           ?
 QS =                                                                      ?
 CTR* x                                                                    ?
 Bid x                                                                     ?
 Historic x
 Competition

* First estimation is based on 10,000 first impressions of the campaign.
                                                                               14
How Does It Work – Quality Score

Higher CTR means:
• Lower CPC=> Rewarded
• Better position




                                               CTR: 0.060%
                                   QS = ****
                                               CPC: 0.45 €

                                   QS = ***

                                   QS = **
                                               CTR: 0.015%
                                   QS = *      CPC: 1 €

                                               CTR: really bad
                   No Impression   QS = 0      CPC: too low

                                                                 15
Why does Facebook use Quality Score?




                 - User is paramount on Facebook
                 - GOAL = Best user experience
                 - Relevant ads = better experience
                 - CTR = indicator of relevant ads




                                                 16
Audience




           17
+4,7 millions users in Belgium


                                          > 4.700.000
                                    Belgian members
                                        45% of population
                                         (58% of internet users)




   66%                     85%
daily use                  weekly use

                                         >2.000,000
                                         Mobile users         18
Rich possibilities to segment the audience


               4,7 millions of users

                                                 Facebook
             Friends of
                Fans



                                                Friends of Fans


Interest             Fans Page

Sport
                                                  Interest
                                       Brands

                                                        Sector

           Music

                                                      Brands
                          Brands




                                                                  19
Everything starts from the information filled in by the user

                                                                  Basic
                                                   Age, gender, geography,
                                                     relationship, language




                                               Work and Education




                                                              Interests
Friends                                        Music, Movies, Books, Apps,
                                                          Pages, Websites




                                                                         20
Broad Categories




                   21
Target a young student who likes fashion.




                                            22
Target users based on the mobile device they own.




                                    + 1,000,000 users in total
                                                                 23
Target fathers with children between 0 -19 years old.




                                                        24
Target users according to the brands they have liked.




  Automobile Sector      Water Sector          Energy Sector




       + 300,000 users       + 100,000 users        + 50,000 users




                                                                     25
Custom Audience: targeting by Email, Phone Number & UID’s




                          -   Remarketing
                          -   Mailing List Reactivation
                          -   Fan Acquisition
                          -   ….



                                                            26
Targeting by Email, Telephone & UID




                                      27
Endless possibilities of targeting




                                     28
Emplacement & Formats




                        29
From the right to the left




               40%
              of peoples’ time
               on Facebook is
                on news feed
                              Content
                                  &           Advertising Zone
                           Advertising Zone




                                                                 30
Promote your message directly in the user’s Newsfeed

   CAPPING

       1
 Impression per user
      per 24 h




                                                       CAPPING

                                                         3
                                                       Advertisers
                                                        per users
                       This is an ad




                                                                 31
Your brand is a part of users’ stories. They cannot miss it.


                                  This is an ad




                                                                 CTR

                                                               20x
                                                                Compared
                                                               to right zone




                                                                          32
Even on mobile.
                       +2m
                        Users in
                        Belgium




                  “Sponsored” Stamp




                                   33
Facebig




          34
Right Zone is not Dead. Long Live Right Zone


                 Your content is “eligible”
                to appear in the newsfeed:

                     - No guarantee
                     - Limited Reach

                        Content
                            &                 Advertising Zone
                     Advertising Zone




                                                                 35
Right Zone – Homepage & Rest of Site
                                         0,5€
                                        1€
                                         Average
            CPM
           CPM/CPC                     Average
                                           CPC
                                         CPC
          100 % SOV
        1-10 advertisers

          Self Serve
           Self Serve




                                                   36
Facebook New Emplacements


                            37
Place your message in the search bar results
Sponsored Results format




 Main features:

 -   The search Bar is one of the most used Facebook features.
 -   Targeting by “Targeted Entities”(page, app,..) or profiles.
 -   Target Competitors’ pages.
 -   No off-site
 -   CPC or CPM

                                                                   38
Log-Out Experience. The most impactful format




                                                   CPM: 5 €
                                                Entry Fee: 10 k
                                                    Video
                                           No targeting possibilities



                                                                    39
Promote your business on the best emplacement

                                         6 emplacements in total




                                                                   40
+20 Formats to distribute on Facebook
                                  41    41
+20 Formats available


      Engagement/
                                  Sponsored Stories             Page Post Ads
      Standard Ads




Generate Awareness              Sponsorise interaction   Amplify the distribution
Generate Traffic (in & offsite) between the brand        of your content on
Generate Action                 & the connected users.   Facebook


                                                                                    42
+20 Formats available



         Sponsored Results                  Log Out




Display a message            Generate impact on Facebook
in the search results
                                                           43
Focus on Page Post Ads & Sponsored Stories


                                             44
The challenge of the week

3. Make noise and post your video




4. Bring a maximum of your friends
around a Fanta!
    PPA -Amplification of your post distribution.



                                                    45
It starts with the content posted on your page.




                                                  46
Did you know that…


When you post
on your Facebook page,
                                                 16%
you only reach 16%*
                                                  16%
of your fans.
* Worldwide average communicated by Facebook
                                               Fans reached
                                                organically
Why?
EdgeRank is an algorithm that
ranks objects in the Facebook News Feed.
Affinity x Weight x Time
                                                              47
Page Post Ads to amplify your reach
                12-16% of friends/fans   Organi
                see your post/content      c




                                              Paid Media
                                              Up to 85%
                                              of friends/fans
                                              see the content




       % of fans reach by your message


Pubs                      16%


Pubs                                                65%             85%

                                            Daily               Weekly    48
Reach is the new Like



Facebook
 FOF
Fans
16%




For each new post, there is a reflection about amplification
Who? When? How long for?

                                                          49
PPA, everywhere.                                Everything starts
                                                with the content
                                                on the page.




               Control the distribution of your content




    All            Fans & Friends of fans                           All   50
Video directly in the newsfeed.




                                  51
Sponsored Stories – WOM at Scale



                                   52
92% of the users trust friends recommendations.




                                                  53
User is the message




                      54
How it works

                                                                     85%
                                                    Sponsored Stories
                                                       David likes this brand
                                            12%
                         David likes this brand
                                                                 Your Brand
                                                                    Like

STEP 1:            STEP 2:                        STEP 3:
David likes a                                     If the advertised brand
brand, uses an     A story is generated on
                                                  included Sponsored Stories in
application, or    David’s friends’ News
                                                  their Facebook Ads
checks-in into a   Feeds, which they may or
                                                  campaign, David’s friends will
location.          may not see.
                                                  see this story in the right
                                                  column.




                                                                                55
                                                            55
Sponsor everything.
                           App
 Like




                Wallpost         Website




                             App
        POS




                                           56
Distribute everywhere




  Friends of fans       Friends of fans   Friends of fans   57
Sponsored Stories in Newsfeed




                                58
To Sum Up



                                   Endless
                                   Possibilities
                        Audience
            Bidding
                      Emplacements
                                 +20

                        Formats
                                   +6




                                                   59
And so what?



               60   60
Facebook Ads can help you solve a lot of problematics
Which media strategy to adopt regarding my objectives?


    Awareness                       Traffic              Offline /Online Sales

    Reachblock Video                Marketplace                    Offers
    Sponsored Stories               standard ads
                                                              Page Post Ads
    Newsfeed Desktop              Sponsored Stories
                                       Domain               Sponsored Stories
    Newsfeed Mobile


   Fan Aquisition             Engagement                 Contest/ Mobile App

       Reachblock                Sponsored Stories           Inline Fan for App
          Like                    Page Post Ads
                                                             Sponsored Stories
       Marketplace                 Page Post Ads                 for App
          Like
     Sponsored Stories
           Like                                                                   61
Amplify Word of Mouth

                        62
Briefing & objectives




    Amplify Word of Mouth with Ads

                                     63
Strategy


2+1 is a great offer.
We “Like” it!
And Facebook users will certainly do so!
They will buy it and also TALK about it.

Those discussions around the promotion
are a valuable medium that one should use.

Your “SOCIAL CURRENCY”

Our proposition?

Generate an (online) discussion
around the promotion,
amplify it and generate as much
Awareness around it as possible.
                                             64
Everything starts with a post and the page.


                                               16%
                                              32,000




                                                   65
Beer? Hum… who will be the target?
                                           85% of fans & M18+
                                              + 1,500,000
 Sports Fan        Beer, Wine and    Student
                   Spirit Lover




 Barbecue         Football Fans      Jupiler Fans




                                                            66
Message is adapted to targeting to boost performances.
    Students


                                  Foot



     18+



                                Fans



     Wine




                                                         67
1) Generate traffic to the post

                                    POST NL: 1.456 LIKES / 1.043 SHARES / 270
            Non- Fans               COMMENTS

ASU                                 POST FR: 1.623 LIKES / 1.824 SHARES / 297
                                    COMMENTS




              Fans
      PPA




                                                                                68
Wow, those guys interact with the content.

           STORIES appears LIKES / 1.043 SHARES / 270
                 POST NL: 1.456 in Newsfeed
                   COMMENTS

                   POST FR: 1.623 LIKES / 1.824 SHARES / 297
                   COMMENTS




                                                       get organically placed
                                                       into 12% of friend’s
                                                             news feed
                                                                                Share
 Like

 Comments

                                                                                    69
Sponsorise the interactions to amplify the WOM.




                                        With Paid Media
                                      You reach up to 85%
                                         of your target




                                                            70
Sum Up the ecosystem

   Advertising                       Wallpost                                   Newsfeed

                                                                           Facebook.com

   .PPA


                                   Like    Comment
                                      Like   Comment

   .Classic ASU                                                                   12%

                                                                            Seen by 12% of
                                                                            the friends

                                   We make an ad of the stories generated
                                   (called sponsored stories).
                     85%
                                   It means that 85% of the users’ friends
.Sponsored                         will be exposed to the stories.
Stories
                       12%

                  Seen by 85%*
                  of the friends
                                         * The ads is shown to 100% of the friends who are connected. Each
                                         week, average 85% of the Facebook users connect to the platform. 71
Question?




            72
Occupy Territory during Christmas

                                    73
Briefing & Objectives




                        Generate awareness for the different
                        Samsung products range during
                        Christmas Period trough a full
                        experience on Facebook.



                        BENELUX:
                                                               74
Context


• A Lot of advertisers on Facebook during Christmas sales
  Important to stand out with a unique, creative and dynamic
  campaign.



• More competition, more expensive traffic ( CPC increases):
  Best practice to avoid CPC increase:
                       ultra segmented structure
                       Daily optimization




                                                               75
Insight & Mission

                    Just remember…
                    You were a kid.
                    With those catalogs of toys, games, sport
                    accessories.

                    Dreaming about which
                    were the 3 you would pick up…


BUT…

You received the present
only if you were kind.

                                     Kind or not Kind?          76
The Idea

                         A Facebook Application to create
                         your wishlist among Samsung products.




You choose 4 products among
Samsung categories.
                                                         TV
                                IT Products   Telecom   Audio     Home
                                                        Video   Appliances
One by Category.


                                                                        77
Kind or Not?


And… You need to prove
that you were
a “Kind” boy or girl

How?

Friends will tell
                         Kind



                     Not Kind




                                78
And the winner is…


On the 24 of December, winners are announced.


                         The 24 of December at midnight,
                         the 20 people that have got the
                         most « Nice » votes




                                                           79
Surprise!


Who has been the meanest?



              The 31 of December at midnight,
              the 10 people who have got the most « Not
              Nice » votes will get an email and SMS to
              confirm that they will get their gifts !




                                                          80
Will It Work on its own?

Great Idea
But…
Without mediatisation….

It will not work

The app will stay unvisited….



                           You need a STRONG
                           Facebook Media Plan

                                                 81
Key Elements Of The The Ad Campaign

        Budget         TARGETING: 25-34 YO       MESSAGE – Two phases


66% of the budget                            1       Premium.
                       REACH : + 4 M
invested in the
mediatisation of the                         Generate maximum
action                                       awareness trough the
                                             use of video




                                                 2   Marketplace

                                             Dynamic & creative use
                                             of Facebook to maintain
                                             target attention at his
                                             highest and generate a
                                             max of participation

                                                                        82
Big Launch, Big Exposure

During the launch, we have booked a Reachblock video.
It means that Samsung was the only advertiser on Facebook
that day.




 Maximum of
 exposure on the
 target.

 Awareness boost.
                            REACHBLOCK


                                                            83
Followed By A Dynamic & Creative Campaign

•    3 waves with different messages
•    Format mix based on targeting & objectives                     Premium Ads
•    Targeting by age & gender                                      Christmas Countdown
•    Daily optimization


         W1: CLSC
                         W2 : CLSC
                                            W3 : ILF

                                                        W4 : CLSC

                     Sponsored Stories Likes (SSL)

         Page Post Ads (PPA)

              BE    NL


      12/12          17/12               23/12       26/12                   01/01   84
                                            24/12
Change Message To Stand Out


 WEEK 1                       Ads Targeted by Age & Gender
                              Copy based on age




  WEEK 2                        Focus on game activity
                                Immediate feeling




                                                         85
Change Message To Stand Out


                               Last Day to win.
    J- 1




26 of December                   Surprise




                                                  86
Branded & Clear Visuals

                                                26 of December , we
                                                 adapted the color
Brand Logo
                                              Christmas theme background




              Clear visual of brand product




                      We adapted the visual with the most chosen product


                                                                           87
Divide And Rule

We segmented the campaign to avoid a rise of CPC
due to aggressive competition during Christmas




                                                   88
Diversity To Avoid Attention Drop

We developed several messages for each sub-segment in order to
avoid users’ attention drop




                                                             89
Results




          In 3 weeks time...




                          90
Results




          +700,000,000
           Impressions




                         91
Results




          +80,000
          participants




                         92
Results




          + 60,000
          New Fans




                     93
Results




          Cost per fan 50% lower
          than previous Samsung Campaign (NL)




                                                94
Results




          50,000 app shares in the
          newsfeed.




                                     95

Facebook Ads Ecosystem

  • 1.
  • 2.
    Hello, nice tomeet you Benjamin Snyers Head of Social Activation Social Lab Group @benjaminsnyers Benjamin.snyers@social-lab.eu 2
  • 3.
    Since its IPO, Facebookis pushing hard to develop its revenue model. 3
  • 4.
  • 5.
    Everyday, a lot ofnew features are announced 5
  • 6.
    During the lastmonths, a lot of new Advertising solutions 6
  • 7.
    6 emplacements. 1billions users. Infinite Targeting Possibilities. 7
  • 8.
    Deep Dive intoFacebook Ads 8
  • 9.
    What are thebenefits of Facebook Advertising? .Facebook - Large Reach - Endless targeting possibilities .Sponsored Stories - Real-time reporting - Flexibility - Optimisation - Price .Ads - Rich Media - Social Context - Newsfeed 9
  • 10.
    Facebook’s own POEversion. Owned PAGE Paid media media Page App Facebook Event Ads Domain .Sponsored Stories .Marketplace Earned media Stories in Stories News Feed 10 12/10/2012 10
  • 11.
    Everything starts withthe bidding system 11 11
  • 12.
    It is aself-serve advertising platform • Facebook Marketplace is an auction system • Competition increases the price Audience Placement (formats) 7 12
  • 13.
    Competition with otheradvertisers 13
  • 14.
    How Does ItWork – Quality Score Not the ad with the highest bid wins, but the ad with the best performance (QS) Auction system based on: ? Quality Score ? ? QS = ? CTR* x ? Bid x ? Historic x Competition * First estimation is based on 10,000 first impressions of the campaign. 14
  • 15.
    How Does ItWork – Quality Score Higher CTR means: • Lower CPC=> Rewarded • Better position CTR: 0.060% QS = **** CPC: 0.45 € QS = *** QS = ** CTR: 0.015% QS = * CPC: 1 € CTR: really bad No Impression QS = 0 CPC: too low 15
  • 16.
    Why does Facebookuse Quality Score? - User is paramount on Facebook - GOAL = Best user experience - Relevant ads = better experience - CTR = indicator of relevant ads 16
  • 17.
  • 18.
    +4,7 millions usersin Belgium > 4.700.000 Belgian members 45% of population (58% of internet users) 66% 85% daily use weekly use >2.000,000 Mobile users 18
  • 19.
    Rich possibilities tosegment the audience 4,7 millions of users Facebook Friends of Fans Friends of Fans Interest Fans Page Sport Interest Brands Sector Music Brands Brands 19
  • 20.
    Everything starts fromthe information filled in by the user Basic Age, gender, geography, relationship, language Work and Education Interests Friends Music, Movies, Books, Apps, Pages, Websites 20
  • 21.
  • 22.
    Target a youngstudent who likes fashion. 22
  • 23.
    Target users basedon the mobile device they own. + 1,000,000 users in total 23
  • 24.
    Target fathers withchildren between 0 -19 years old. 24
  • 25.
    Target users accordingto the brands they have liked. Automobile Sector Water Sector Energy Sector + 300,000 users + 100,000 users + 50,000 users 25
  • 26.
    Custom Audience: targetingby Email, Phone Number & UID’s - Remarketing - Mailing List Reactivation - Fan Acquisition - …. 26
  • 27.
    Targeting by Email,Telephone & UID 27
  • 28.
  • 29.
  • 30.
    From the rightto the left 40% of peoples’ time on Facebook is on news feed Content & Advertising Zone Advertising Zone 30
  • 31.
    Promote your messagedirectly in the user’s Newsfeed CAPPING 1 Impression per user per 24 h CAPPING 3 Advertisers per users This is an ad 31
  • 32.
    Your brand isa part of users’ stories. They cannot miss it. This is an ad CTR 20x Compared to right zone 32
  • 33.
    Even on mobile. +2m Users in Belgium “Sponsored” Stamp 33
  • 34.
  • 35.
    Right Zone isnot Dead. Long Live Right Zone Your content is “eligible” to appear in the newsfeed: - No guarantee - Limited Reach Content & Advertising Zone Advertising Zone 35
  • 36.
    Right Zone –Homepage & Rest of Site 0,5€ 1€ Average CPM CPM/CPC Average CPC CPC 100 % SOV 1-10 advertisers Self Serve Self Serve 36
  • 37.
  • 38.
    Place your messagein the search bar results Sponsored Results format Main features: - The search Bar is one of the most used Facebook features. - Targeting by “Targeted Entities”(page, app,..) or profiles. - Target Competitors’ pages. - No off-site - CPC or CPM 38
  • 39.
    Log-Out Experience. Themost impactful format CPM: 5 € Entry Fee: 10 k Video No targeting possibilities 39
  • 40.
    Promote your businesson the best emplacement 6 emplacements in total 40
  • 41.
    +20 Formats todistribute on Facebook 41 41
  • 42.
    +20 Formats available Engagement/ Sponsored Stories Page Post Ads Standard Ads Generate Awareness Sponsorise interaction Amplify the distribution Generate Traffic (in & offsite) between the brand of your content on Generate Action & the connected users. Facebook 42
  • 43.
    +20 Formats available Sponsored Results Log Out Display a message Generate impact on Facebook in the search results 43
  • 44.
    Focus on PagePost Ads & Sponsored Stories 44
  • 45.
    The challenge ofthe week 3. Make noise and post your video 4. Bring a maximum of your friends around a Fanta! PPA -Amplification of your post distribution. 45
  • 46.
    It starts withthe content posted on your page. 46
  • 47.
    Did you knowthat… When you post on your Facebook page, 16% you only reach 16%* 16% of your fans. * Worldwide average communicated by Facebook Fans reached organically Why? EdgeRank is an algorithm that ranks objects in the Facebook News Feed. Affinity x Weight x Time 47
  • 48.
    Page Post Adsto amplify your reach 12-16% of friends/fans Organi see your post/content c Paid Media Up to 85% of friends/fans see the content % of fans reach by your message Pubs 16% Pubs 65% 85% Daily Weekly 48
  • 49.
    Reach is thenew Like Facebook FOF Fans 16% For each new post, there is a reflection about amplification Who? When? How long for? 49
  • 50.
    PPA, everywhere. Everything starts with the content on the page. Control the distribution of your content All Fans & Friends of fans All 50
  • 51.
    Video directly inthe newsfeed. 51
  • 52.
    Sponsored Stories –WOM at Scale 52
  • 53.
    92% of theusers trust friends recommendations. 53
  • 54.
    User is themessage 54
  • 55.
    How it works 85% Sponsored Stories David likes this brand 12% David likes this brand Your Brand Like STEP 1: STEP 2: STEP 3: David likes a If the advertised brand brand, uses an A story is generated on included Sponsored Stories in application, or David’s friends’ News their Facebook Ads checks-in into a Feeds, which they may or campaign, David’s friends will location. may not see. see this story in the right column. 55 55
  • 56.
    Sponsor everything. App Like Wallpost Website App POS 56
  • 57.
    Distribute everywhere Friends of fans Friends of fans Friends of fans 57
  • 58.
  • 59.
    To Sum Up Endless Possibilities Audience Bidding Emplacements +20 Formats +6 59
  • 60.
  • 61.
    Facebook Ads canhelp you solve a lot of problematics Which media strategy to adopt regarding my objectives? Awareness Traffic Offline /Online Sales Reachblock Video Marketplace Offers Sponsored Stories standard ads Page Post Ads Newsfeed Desktop Sponsored Stories Domain Sponsored Stories Newsfeed Mobile Fan Aquisition Engagement Contest/ Mobile App Reachblock Sponsored Stories Inline Fan for App Like Page Post Ads Sponsored Stories Marketplace Page Post Ads for App Like Sponsored Stories Like 61
  • 62.
  • 63.
    Briefing & objectives Amplify Word of Mouth with Ads 63
  • 64.
    Strategy 2+1 is agreat offer. We “Like” it! And Facebook users will certainly do so! They will buy it and also TALK about it. Those discussions around the promotion are a valuable medium that one should use. Your “SOCIAL CURRENCY” Our proposition? Generate an (online) discussion around the promotion, amplify it and generate as much Awareness around it as possible. 64
  • 65.
    Everything starts witha post and the page. 16% 32,000 65
  • 66.
    Beer? Hum… whowill be the target? 85% of fans & M18+ + 1,500,000 Sports Fan Beer, Wine and Student Spirit Lover Barbecue Football Fans Jupiler Fans 66
  • 67.
    Message is adaptedto targeting to boost performances. Students Foot 18+ Fans Wine 67
  • 68.
    1) Generate trafficto the post POST NL: 1.456 LIKES / 1.043 SHARES / 270 Non- Fans COMMENTS ASU POST FR: 1.623 LIKES / 1.824 SHARES / 297 COMMENTS Fans PPA 68
  • 69.
    Wow, those guysinteract with the content. STORIES appears LIKES / 1.043 SHARES / 270 POST NL: 1.456 in Newsfeed COMMENTS POST FR: 1.623 LIKES / 1.824 SHARES / 297 COMMENTS get organically placed into 12% of friend’s news feed Share Like Comments 69
  • 70.
    Sponsorise the interactionsto amplify the WOM. With Paid Media You reach up to 85% of your target 70
  • 71.
    Sum Up theecosystem Advertising Wallpost Newsfeed Facebook.com .PPA Like Comment Like Comment .Classic ASU 12% Seen by 12% of the friends We make an ad of the stories generated (called sponsored stories). 85% It means that 85% of the users’ friends .Sponsored will be exposed to the stories. Stories 12% Seen by 85%* of the friends * The ads is shown to 100% of the friends who are connected. Each week, average 85% of the Facebook users connect to the platform. 71
  • 72.
  • 73.
  • 74.
    Briefing & Objectives Generate awareness for the different Samsung products range during Christmas Period trough a full experience on Facebook. BENELUX: 74
  • 75.
    Context • A Lotof advertisers on Facebook during Christmas sales Important to stand out with a unique, creative and dynamic campaign. • More competition, more expensive traffic ( CPC increases): Best practice to avoid CPC increase: ultra segmented structure Daily optimization 75
  • 76.
    Insight & Mission Just remember… You were a kid. With those catalogs of toys, games, sport accessories. Dreaming about which were the 3 you would pick up… BUT… You received the present only if you were kind. Kind or not Kind? 76
  • 77.
    The Idea A Facebook Application to create your wishlist among Samsung products. You choose 4 products among Samsung categories. TV IT Products Telecom Audio Home Video Appliances One by Category. 77
  • 78.
    Kind or Not? And…You need to prove that you were a “Kind” boy or girl How? Friends will tell Kind Not Kind 78
  • 79.
    And the winneris… On the 24 of December, winners are announced. The 24 of December at midnight, the 20 people that have got the most « Nice » votes 79
  • 80.
    Surprise! Who has beenthe meanest? The 31 of December at midnight, the 10 people who have got the most « Not Nice » votes will get an email and SMS to confirm that they will get their gifts ! 80
  • 81.
    Will It Workon its own? Great Idea But… Without mediatisation…. It will not work The app will stay unvisited…. You need a STRONG Facebook Media Plan 81
  • 82.
    Key Elements OfThe The Ad Campaign Budget TARGETING: 25-34 YO MESSAGE – Two phases 66% of the budget 1 Premium. REACH : + 4 M invested in the mediatisation of the Generate maximum action awareness trough the use of video 2 Marketplace Dynamic & creative use of Facebook to maintain target attention at his highest and generate a max of participation 82
  • 83.
    Big Launch, BigExposure During the launch, we have booked a Reachblock video. It means that Samsung was the only advertiser on Facebook that day. Maximum of exposure on the target. Awareness boost. REACHBLOCK 83
  • 84.
    Followed By ADynamic & Creative Campaign • 3 waves with different messages • Format mix based on targeting & objectives Premium Ads • Targeting by age & gender Christmas Countdown • Daily optimization W1: CLSC W2 : CLSC W3 : ILF W4 : CLSC Sponsored Stories Likes (SSL) Page Post Ads (PPA) BE NL 12/12 17/12 23/12 26/12 01/01 84 24/12
  • 85.
    Change Message ToStand Out WEEK 1 Ads Targeted by Age & Gender Copy based on age WEEK 2 Focus on game activity Immediate feeling 85
  • 86.
    Change Message ToStand Out Last Day to win. J- 1 26 of December Surprise 86
  • 87.
    Branded & ClearVisuals 26 of December , we adapted the color Brand Logo Christmas theme background Clear visual of brand product We adapted the visual with the most chosen product 87
  • 88.
    Divide And Rule Wesegmented the campaign to avoid a rise of CPC due to aggressive competition during Christmas 88
  • 89.
    Diversity To AvoidAttention Drop We developed several messages for each sub-segment in order to avoid users’ attention drop 89
  • 90.
    Results In 3 weeks time... 90
  • 91.
    Results +700,000,000 Impressions 91
  • 92.
    Results +80,000 participants 92
  • 93.
    Results + 60,000 New Fans 93
  • 94.
    Results Cost per fan 50% lower than previous Samsung Campaign (NL) 94
  • 95.
    Results 50,000 app shares in the newsfeed. 95

Editor's Notes

  • #4 Entre en bourseMonetizationApp, gift,… PUB
  • #5 Advertising is coreThey will develop it a lot.Theuy regonize that so far, they suck at doing it.They are reorganizing it to deliver the best product
  • #18 Ok. Laat ons beginnen met de laatste trends en insights voor Facebook te bekijken.
  • #27 CTR x 2CPL / 220% conversion database
  • #30 Ok. Laat ons beginnen met de laatste trends en insights voor Facebook te bekijken.
  • #48 L’histoire du PPA c’est celle là
  • #62 +700 campaigns