1. HELENA AMES
6020 W. OREGON AVENUE, GLENDALE AZ 85301
AMESINC2006@GMAIL.COM ~ Phone (623)219-3313
PROFESSIONAL SUMMARY
Momentous and a very positive faculty member that possess rapid and accurate patient care
techniques. Having impregnable abilities with client rapport, I am wishing to utilize my
communication skills, patient education, and clerical skills with you in the role as a medical
assistant.
EDUCATION
Brookline College, Phoenix AZ 2016
Phoenix Community College, Phoenix AZ 2013
SKILLS & QUALIFICATIONS
 Medical Administration
 Injections/Immunizations
 Phlebotomy
 HIPAA Regulations
 CPR & First Aid Certified
 Rooming/Discharging Patients
 Laboratory Requisitions
 Specimen Prep/Handling
 Suture Removal
 Prior Authorizations
 Basic ICD-9/CPT Coding
 Procedure Set-up/Assisting
 Clinical Diagnostic Procedures
 Medication Administration
 Medical Terminology
 Basic Anatomy & Pathology
 Patient Charting
 CLIA Waived
 UA/Strep Cultures
 Prescription Refills
 Vitals/ EKG’s/Triaging
PROFESSIONAL WORK EXPERIENCE
Trinity Adult Medicine (Externship) Phoenix, AZ 06/2016-07/2016
 Vitals
 Urinalysis
 EKGs
 Coding
 Phlebotomy
 Injections
Save Avenue Hollywood, FL 07/2011-02/2015
 Customer Service Management
 In/ Outbound Calls
 Schedule Appointments
 Credit Transactions
 Cross Trained Team Members
 Customer Relations
Wal-Mart Tempe, AZ 10/2009 to 03/2011
 Inventory Specialist
 Execute All Inventory Programs
 Trained Various Seasonal Workers
 Unloading/ Offloading