Garrett Burbidge is an experienced management professional with over 15 years of experience in leadership, operations, finance, and human resources consulting. He has held roles such as COO, business consultant, and administrative director. Burbidge has extensive experience implementing process improvements using techniques like Six Sigma and Lean. He has a track record of successfully improving metrics like reducing costs, increasing customer satisfaction and delivery performance. Burbidge also has experience managing teams, budgets, and software development projects.

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GARRETT BURBIDGE, MBA
3962 East 3215 South, Salt Lake City, UT 84109 • (555) 555-5555 • BurbidgeGarrett@msn.com
MANAGEMENT PROFESSIONAL
FINANCE, OPERATIONS, HUMAN RESOURCES CONSULTANT
An accomplished management professional with 15+ years of experience in senior leadership, resource
identification, and process/change facilitation. A skilled and thorough researcher that is eager to dive into,
grasp, and synthesize project scope and immediately become a knowledgeable advocate, creator, and
facilitator of targeted project goals. Articulate communicator and attentive, active listener who possess
exceptional verbal, collaborative, and facilitation skills, including solid interpretive, mentoring, counseling
and coaching capabilities delivered through motivational leadership style. A detail-oriented achiever, with a
strong business background and is experienced working in the trenches of process improvement,
supervising, training, and motivating staff to exceed targeted goals. Focused, resourceful and transforms
emerging organizations into serious players.
KEY COMPETENCIES
Operations • Financial Management • Strategic Planning & Execution • Human Resource Management •
Process Improvements • Strategic Problem Solving • DB Design/Management • Six Sigma • Software
Design & Implementation • Performance Analysis • Small Business Management • Leadership
PROFESSIONAL EXPERIENCE
HEALTHCARE INSIGHTS. Chicago, IL 2013 to Present
Consultant
 Key Driver in delivering functional systems such as financial monitoring and forecasting for 100+
clients, to include implementation, training and the monitoring of hospital systems
 Facilitator and Coordinators of projects, meetings, and other corporate events
 Key Account Manager that oversees operations, meets sales goals, organizes client implementation
activities
 Collaborates with internal and external teams
Accomplishments:
 Built complete financial structures to find holes in financial reporting
 96% client satisfaction with provided training and performance
 Implemented executive protocols for reporting and performance
APPTOOTH, LLC, Salt Lake City, Utah 2012 to Present
Chief Operating Officer
 Provides day-to-day leadership and management to service an organization that mirrors the adopted
mission and core values of the company. Drives the company to achieve and surpass sales,
profitability, cash flow and business goals and objectives.
 Analyzes the effectiveness of all processes, internal and external. Provides timely, accurate reports
on the operating condition of the company. Implements LEAN, Six Sigma to improve processes
across the organization
 Spearheads the development, communication and implementation of effective growth strategies and
processes
 Collaborates with the management team to develop and implement plans for the operational
infrastructure of systems, processes, and personnel designed to accommodate the rapid growth

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objectives of the organization
 Motivates and leads a high-performance management team; attracts recruits and retains required
members of the executive team not currently in place; provides mentoring as a cornerstone to the
management career development program.
 Act as lead "client-care officer" through direct contact with every client and partner
 Assist, as required, in raising additional capital at appropriate valuations to enable the Company to
meet sales, growth, and market share objectives
 Fosters a success-oriented, accountable environment within the company
 Represents the firm with clients, investors, and business partners
Accomplishments:
 92% reduction in customer complaints service-level increase from 88% to 99.5% on-time delivery
performance from 54% to 88% 20% reduction in cost of goods
 Built and managed large teams of software engineer’s worldwide including management of
outsourcing operations in India and China
 Participated in presentations to potential investors, showcasing facilities and communicating
sustainability of the performance improvements; company currently under sales agreement that will
deliver 2.4X ROI after three years of ownership
PATHWAY BUSINESS SOLUTIONS, Salt Lake City, UT 2011 to Present
Business Consultant/Principal
Accomplishments:
 Reduced production costs by an average of 29.2%
 Produced and installed multiple customized software solutions
 Planned and conduct corporate training retreats and seminars
 Business Analysis and Six Sigma implementation
UNIVERSITY OF UTAH DEPARTMENT OF PSYCHIATRY, Salt Lake City, UT 2009 to 2013
Administrative Director & Senior Accountant
 Negotiated contracts for the clinics
 Answerable for a $18M budget
Accomplishments:
 Creatively identified additional revenue streams and negotiated state and county contracts
 Reduced operating deficit by $750,000 in one year
 Participated in the designing and implementation of EMR and patient billing software
UNIVERSITY OF UTAH, Salt Lake City, UT 2007 to 2009
Department of Pediatrics
Accomplishments:
 Spearheaded cross-functional initiative to achieve regulatory compliance
 Tracked all clinical and bench research for the University
 Oversaw 1600+ clinical trial runs
OTHER EMPLOYMENT
MegaLife and Health – Salt Lake City, Utah 2006 to 2008
Insurance Agent
StoresOnline, Orem, UT 2006 to 2007
Sales Consultant
University of Utah, Salt Lake City, UT 2003 to 2006

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EDUCATION, PUBLICATIONS, TRAININGS & CERTIFICATIONS
Masters Business Administration, Western Governors University, Salt Lake City, UT
Bachelors of Science, Management, University of Phoenix, Salt Lake City, UT
TRAINING & CERTIFICATIONS
Six Sigma Black Belt, Aveta Business Institute, Boardman, OH
University Management Development Certification
QuickBooks ProAdvisor
COMMUNITY ASSOCIATIONS
ACMPE Nominee
Member – Medical Group Management Association (MGMA)
Member – Healthcare Financial Management Association (HFMA)
Member – The Association of Accountants and Financial Professionals in Business (IMA)
Member – International Association of Professional Business Consultants
PUBLICATIONS
Small Business Tips: Creating Your Public Relations Strategy
http://ezinearticles.com/?Small-Business-Tips: -Creating-Your-Public-Relations-Strategy&id=7581461
What Startup Founders Seeking Equity Investment Need To Know: 5 Deal Killers
http://ezinearticles.com/?What-Startup-Founders-Seeking-Equity-Investment-Need-To-Know:-5-Deal-
Killers&id=7584140
The Value in Sharing Your Business Story
http://ezinearticles.com/?The-Value-In-Sharing-Your-Business-Story&id=7581482
How to Streamline Your Business
http://ezinearticles.com/?How-To-Streamline-Your-Business&id=7581443
Could Your Company Benefit From Corporate Coaching?
http://ezinearticles.com/?Could-Your-Company-Benefit-From-Corporate-Coaching?&id=7581431
You Need Corporate Team Building
http://ezinearticles.com/?You-Need-Corporate-Team-Building&id=8983853
How Create and Launch an Idea in an Era of Innovation
http://ezinearticles.com/?How-Create-and-Launch-an-Idea-in-an-Era-of-Innovation&id=8983862
Increase Performance Through Six Sigma
http://ezinearticles.com/?Increase-Performance-Through-Six-Sigma&id=8983865