1. Find Your focus Accepting the challenge to be innovative and knock down invisible barriers to success. INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES INNOVATIVE SALES INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES Accepting the challenge to be innovative and knock down invisible barriers to success. Karen Peña professionally speaking SUPERB CUSTOMER SERVICE ENGAGED MANAGEMENT INNOVATIVE SALES SUPERB CUSTOMER SERVICE ENGAGED MANAGEMENT INNOVATIVE SALES
2. “ THE UP-SIDE TO THE DOWN-TURN” Leading in Today’s Economy Accepting the challenge to be innovative and knock down invisible barriers to success. Karen Peña professionally speaking
5. WHAT IS HAPPENING? 1. There has been a BIG change in the World Economy 2. None of us are Immune 3. Changed us forever Karen Peña professionally speaking
6.
7.
8.
9.
10.
11. Unemployment Rates JUNE 2009 Austin – 7.1 Corpus Christi – 7.7 Dallas – 8.2 Houston – 8.0 Oklahoma City – 6.0 San Antonio – 6.9 Tulsa – 6.8 Karen Peña professionally speaking
12.
13.
14.
15.
16. “ Good things come of all recessions, not the least that they initiate a cleansing process whereby only the seriously committed survive. Crisis is also good because it separates the focused and seriously committed from the rest. We must make sure that we are all among the well-prepared, the good, the serious and, therefore; the survivors.” Daniel Tschudy Business Consultant Karen Peña professionally speaking
17.
18. “ THE UP-SIDE TO THE DOWN-TURN” Excelling in Today’s Economy To access PowerPoint www.slideshare.net/kdpena UPSIDEDOWNTURN Accepting the challenge to be innovative and knock down invisible barriers to success.
19. Evaluate your Past What was your life like before Sept 2009? What was your focus? Karen Peña professionally speaking
20. What was your relationship with your family and friends? Evaluate your Past Karen Peña professionally speaking
21. How did you feel about your job / your responsibilities? Evaluate your Past Karen Peña professionally speaking
22. Who were your alliances? Evaluate your Past Karen Peña professionally speaking
23. What were your personal and professional goals? Evaluate your Past Karen Peña professionally speaking
24. What made you un-happy? Evaluate your Past Karen Peña professionally speaking
25. What made you happy? Evaluate your Past Karen Peña professionally speaking
26. What is your life like now? What is your focus? Evaluate your Past Karen Peña professionally speaking
27. Evaluate your “Status Quo” How do you view yourself in light of the new situation? Karen Peña professionally speaking
28. Evaluate your “Status Quo” How has your home life changed? Karen Peña professionally speaking
29. Evaluate your “Status Quo” How has your job changed? Karen Peña professionally speaking
30. Evaluate your “Status Quo” How have your alliances changed? Karen Peña professionally speaking
31. Evaluate your “Status Quo” What changes have you made to your personal and professional goals? Karen Peña professionally speaking
32. Evaluate your “Status Quo” What makes you un-happy? Karen Peña professionally speaking
34. Future Focus How should your focus change? Karen Peña professionally speaking
35. How do you want to be seen by your family / friends / co-workers in light of this situation? Future Focus Karen Peña professionally speaking
36. What changes do you feel you need to make at home? Future Focus Karen Peña professionally speaking
37. What changes do you feel you need to make at work? Future Focus Karen Peña professionally speaking
38. What adjustments should you make to your alliances? Future Focus Karen Peña professionally speaking
39. What will make you happy in the future? Future Focus Karen Peña professionally speaking
40. Where are we now??? Karen Peña professionally speaking
41.
42.
43.
44.
45. Where are we headed and how do we get there? Your Goals 1. What is MOST important to you? 2. What is MOST attainable? 3. What gives you the MOST ROI? 4. Don’t forget to make them SMART! 5. Develop an ACTION plan. Karen Peña professionally speaking
46. “ When you decide clearly and definitely what you want, no sacrifice is too great as you put all of your powers into outstanding results.” Author Charles Allen Karen Peña professionally speaking
48. Defining Branding If you want to do business with the American Cancer Society you had better not ____________ smoke Karen Peña professionally speaking
49. If you hang with Paris Hilton you probably….. Have too much money Don’t have any real BFFs Never take the trash out All of the above Defining Branding Karen Peña professionally speaking
59. GUTS September 2008 – Scheduled opening September 14, 2008 - Ike September 17, 2008 - Financial crisis October 14th - Troubled Asset Relief Program (TARP) November 16th, 2008 - La Torretta Del Lago’s Soft Opening April, 2009 – H1N1 Virus – “Swine Flu” was identified June, 2009 – Lost their CFO and in July their COO passed way. Karen Peña professionally speaking
60.
61.
62.
63.
64.
65.
66.
67. CELEBRATE EVERYTHING!!! HAVE FUN!!! C E L E B R A T E !!! Karen Peña professionally speaking
68. THANK YOU! Accepting the challenge to be innovative and knock down invisible barriers to success. Karen Peña professionally speaking
69. Find Your focus Accepting the challenge to be innovative and knock down invisible barriers to success. INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES INNOVATIVE SALES INNOVATIVE SALES ENGAGED MANAGEMENT INNOVATIVE SALES Accepting the challenge to be innovative and knock down invisible barriers to success. Karen Peña professionally speaking SUPERB CUSTOMER SERVICE ENGAGED MANAGEMENT INNOVATIVE SALES SUPERB CUSTOMER SERVICE ENGAGED MANAGEMENT INNOVATIVE SALES
