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1
Evolution of
Management and
Organizational Theory
Agrarian
Prescientific
Classical
Industrial
Neoclassical
Modern
Post Industrial
2
Pre-Industrial Societies
• Biased against management
– Ruling class perceived work,
commerce, and trade as
undignified
– Work was done by slaves
Individuals were bound to their
stations for life
• Rules were not questions
• Profit making was not favorably
viewed by the ruling class
• Money should be made by
conquering
3
Management Theory
during Pre-Industrial
Societies
• Sporadic, Widely scattered
• Span of Control discussed by
Egyptians
• Socrates discussed leadership
• Plato described work
specialization
4
Agrarian
• Farm/home was the focus of the
work
• Followed in the footsteps of
parent
• Craftwork was prevalent
• Land meant wealth
5
Classical Management
• Needed due to Industrial
Revolution
– Two stages of industrialization
• Development of an industrial
infrastructure
– Nationwide Transportation System
– Source of cheap power
– Technological innovations
– Modern Communications
– Networked Financial Institutions
– Educated Labor Force
• Creation of capital goods sector
6
Administrative Theory
• Henri Fayol (Five Functions of
Management):
– Division of Work
– Authority and Responsibility
– Unity of Command
– Renumeration
– Espirit de Corps
• Much of knowledge of
organizational structure came
from this theory
7
Scientific Management
• Four basic tenets (Frederick
Taylor):
– Develop one best way to do each
job
– Select the best individual for the
position
– Ensure the work is carried out in
prescribed fashion (training and
increased wages as the carrot).
– Divide work among employees so
that activities such as planning,
organizing, and controlling are the
prime responsibilities of managers
8
Structuralist School
• Ideal Organization (Max
Weber), the Bureaucracy:
– Rules and procedures control
organizational function
– High degree of differentiation
exists between function
– Hierarchy used for reporting
– Rules and norms regulate
behavior
– Ownership and administration are
separate
– Administrative acts are recorded
in writing
9
Neoclassical Theory
• Pointed out harmful effects of
trying to standardize people
• Studies showed the impact co-
workers (rather than economic
incentives) could have on
productivity
• Social considerations began
receiving attention
• Management must help satisfy
needs and desires
– Two sources - Sociologists (Human
Relations) and psychologists
(Behavioral)
10
Human Relations School
• Hawthorne Experiments
– Regardless what the researchers
did, productivity went up
– High morale was noticed
– Informal organization important
• First work that put the human
factor at the center of their work
11
Behavioral School
• Bases for education today
• Human behavior based on
orientation to personal growth,
accomplishment, and inner
development
• Jobs must provide the
opportunity to develop
themselves
12
Post-Industrial Society
• Characterized by:
– Basic shift in orientation from goods-
producing to sevices-rendering /
information-processing
– Gradual and steady rise in the influence
of professional and technical
occupations
– Growing influence and centrality of
theoretical knowledge as source of
innovation and policy formation for
society
– Increased need for planning and control
of technology and its growth
– Emergence of integrated computer
systems to create new intellectual
technology
13
Post-Industrial Pressures
• Growing Global Competition
• Increased Governmental
Regulations dealing with Social
Controversies
• Resource Scarcity
• Increased labor-force diversity
• Changing cultural norms
• Supply-demand pressures
14
Recent Development in
Managerial Theory
• Emergence of Management
Science and Operations
Research in decision making
• Development of Systems
Theory (total environment)
• Contingency Theory
• Growing influence of
Organizational Behavior
15
Management Science
• Applying quantitative
techniques to management and
organizational problems
• Started with logistical problems
associated with WWII
• New technologies continue to
demonstrate the need to
consider social and
organizational aspects
16
Systems Theory
• Subsystems include:
– Task/Technological subsystem
• Basic work of organization
– Administrative/Structural
Subsystem
• Formal organization
– Subsystem of Individuals
• Their knowledge, skills, attitudes,
values, expectations, perceptions
– Emergent Subsystem
• Implicit arrangements, group
norming
17
Contingency School
• Universal Principle:
– No universal principles of management
can be applied in all situations
• Open Systems Planning:
– Each organization has its own unique
set of technical, human, and market
inputs
• Formal Design of Organizations
– Routine industries need hierarchy,
Complex industries need matrices
• Leadership Style
– Has to be situational

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Evolution of Management Theory

  • 1. 1 Evolution of Management and Organizational Theory Agrarian Prescientific Classical Industrial Neoclassical Modern Post Industrial
  • 2. 2 Pre-Industrial Societies • Biased against management – Ruling class perceived work, commerce, and trade as undignified – Work was done by slaves Individuals were bound to their stations for life • Rules were not questions • Profit making was not favorably viewed by the ruling class • Money should be made by conquering
  • 3. 3 Management Theory during Pre-Industrial Societies • Sporadic, Widely scattered • Span of Control discussed by Egyptians • Socrates discussed leadership • Plato described work specialization
  • 4. 4 Agrarian • Farm/home was the focus of the work • Followed in the footsteps of parent • Craftwork was prevalent • Land meant wealth
  • 5. 5 Classical Management • Needed due to Industrial Revolution – Two stages of industrialization • Development of an industrial infrastructure – Nationwide Transportation System – Source of cheap power – Technological innovations – Modern Communications – Networked Financial Institutions – Educated Labor Force • Creation of capital goods sector
  • 6. 6 Administrative Theory • Henri Fayol (Five Functions of Management): – Division of Work – Authority and Responsibility – Unity of Command – Renumeration – Espirit de Corps • Much of knowledge of organizational structure came from this theory
  • 7. 7 Scientific Management • Four basic tenets (Frederick Taylor): – Develop one best way to do each job – Select the best individual for the position – Ensure the work is carried out in prescribed fashion (training and increased wages as the carrot). – Divide work among employees so that activities such as planning, organizing, and controlling are the prime responsibilities of managers
  • 8. 8 Structuralist School • Ideal Organization (Max Weber), the Bureaucracy: – Rules and procedures control organizational function – High degree of differentiation exists between function – Hierarchy used for reporting – Rules and norms regulate behavior – Ownership and administration are separate – Administrative acts are recorded in writing
  • 9. 9 Neoclassical Theory • Pointed out harmful effects of trying to standardize people • Studies showed the impact co- workers (rather than economic incentives) could have on productivity • Social considerations began receiving attention • Management must help satisfy needs and desires – Two sources - Sociologists (Human Relations) and psychologists (Behavioral)
  • 10. 10 Human Relations School • Hawthorne Experiments – Regardless what the researchers did, productivity went up – High morale was noticed – Informal organization important • First work that put the human factor at the center of their work
  • 11. 11 Behavioral School • Bases for education today • Human behavior based on orientation to personal growth, accomplishment, and inner development • Jobs must provide the opportunity to develop themselves
  • 12. 12 Post-Industrial Society • Characterized by: – Basic shift in orientation from goods- producing to sevices-rendering / information-processing – Gradual and steady rise in the influence of professional and technical occupations – Growing influence and centrality of theoretical knowledge as source of innovation and policy formation for society – Increased need for planning and control of technology and its growth – Emergence of integrated computer systems to create new intellectual technology
  • 13. 13 Post-Industrial Pressures • Growing Global Competition • Increased Governmental Regulations dealing with Social Controversies • Resource Scarcity • Increased labor-force diversity • Changing cultural norms • Supply-demand pressures
  • 14. 14 Recent Development in Managerial Theory • Emergence of Management Science and Operations Research in decision making • Development of Systems Theory (total environment) • Contingency Theory • Growing influence of Organizational Behavior
  • 15. 15 Management Science • Applying quantitative techniques to management and organizational problems • Started with logistical problems associated with WWII • New technologies continue to demonstrate the need to consider social and organizational aspects
  • 16. 16 Systems Theory • Subsystems include: – Task/Technological subsystem • Basic work of organization – Administrative/Structural Subsystem • Formal organization – Subsystem of Individuals • Their knowledge, skills, attitudes, values, expectations, perceptions – Emergent Subsystem • Implicit arrangements, group norming
  • 17. 17 Contingency School • Universal Principle: – No universal principles of management can be applied in all situations • Open Systems Planning: – Each organization has its own unique set of technical, human, and market inputs • Formal Design of Organizations – Routine industries need hierarchy, Complex industries need matrices • Leadership Style – Has to be situational