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Events Campaign
A/B Takedown
www.CIENCE.com
Setup:
● CIENCE Customer
● Event-Centric Campaigns running
● Two Events -
○ Same Time Period (Week)
○ Similar Campaigns
○ One set of templates designed + unedited, one edited
www.CIENCE.com
Of Note:
One of These Templates Outperformed the Other…
by 18X
www.CIENCE.com
Campaign A
Subject: {Company} at WTM London
Hi {{first_name}},
Looking forward to WTM London? It’s our favorite global event to meet travel industry professionals.
I’m writing from Travel Tripper. Our clients include Tsokkos Hotels, Taj Hotels, K+K Hotels and Karata
Hospitality. They’ve experienced an increase in direct bookings by over 40% while minimizing their costs
for OTA commissionfees.
I’d like to share with you how {Company} can do that too. When are you available to connect at the
conference at {Company’s}stand?
Thanks,
{{sender}}
www.CIENCE.com
Campaign B
Subject line A:Tribal Net 2017
SL B: get more out of Tribal Net
Hi {{first_name}},
TribalNet 2017 is approaching quickly! It’s such an important event connecting technology providers with Tribal Gaming
Organizations.
I’m writing from Travel Tripper. We’re a preferred hotel booking solutions provider for the following tribes: Choctaw
Nation of Oklahoma; Oglala Sioux of South Dakota; Laguna Pueblo of New Mexico; Port Gamble Skalallam of
Washington; Pascua Yaqui Tribe; Mohegan and Shakopee Mdewakanton Sioux Community.
We’d love to meet you at the conference and show you how we can help {Company} increase direct cash bookings by 40%,
while minimizing costs for OTA’s and expensive third party commission fees.
Please stop by booth #616 so we can discuss ideas for {Company} in person?
Thanks,
{{sender}}
www.CIENCE.com
Raw Data
Readability Scores
A
Word Count: 86
Number of Sentences: 10
Flesch Reading Ease: 62.81
Words Per Sentence: 7.9
Gunning Fog Scale Level: 8.73
Characters Per Word: 4.97
Flesch-Kincaid Grade Level: 6.46
Estimated % of Difficult Words: 13.92%
Dale–Chall score: 9.03
B
Word Count: 118
Number of Sentences:9
Flesch Reading Ease: 42.92
Words Per Sentence: 12.22
Gunning Fog Scale Level: 15.07
Characters Per Word: 5.35
Flesch-Kincaid Grade Level: 10.31
Estimated % of Difficult Words: 25.45%
Dale–Chall score: 10.42
www.CIENCE.com
Vote Now:
Remember… One of These Outperformed the Other by 18X
www.CIENCE.com
(Jeopardy Theme… No Peeking Ahead)
www.CIENCE.com
Explain Your Choice
www.CIENCE.com
The Reveal
Subtle, Counterintuitive,
and Non-Obvious
www.CIENCE.com
The Winner Was...
www.CIENCE.com
The Stats
A: WTM London
Email:
Open rate (avg.): 46.0%
Reply rate (avg.): 29.8%
Bounce rate (avg.): 8.5%
Responses:
Positive Reply Rate: 15.8%
Negative Reply Rate: 3.6%
Automatic Reply Rate: 10.4%
Appointment Rate: 11.0%
Appointments: 18
B: TribalNet 2017
Email:
Open rate (avg.): 21.59%
Reply rate (avg.): 9.7%
Bounce rate (avg.): 5.26%
Responses:
Positive Reply Rate: 4.4%
Negative Reply Rate: .9%
Automatic Reply Rate: 4.4%
Appointment Rate: .9%
Appointments: 1
Techniques: A
Subject Line
Personalization
Conversational
Open for You
Common Ground
Established to You
Who Are
You?
Who Trusts
You?
How’ve They
Benefitted?
(How Might You?)
Hint at
ROI (for You)
Sharing is
Caring (for You)
We’ll Come
to You
www.CIENCE.com
Looking Deeper
Subject: {Company} at WTM London
Hi {{first_name}},
Looking forward to WTM London? It’s our favorite global event to meet travel industry professionals.
I’m writing from ACME. Our clients include Tsokkos Hotels, Taj Hotels, K+K Hotels and Karata
Hospitality. They’ve experienced an increase in direct bookings by over 40% while minimizing their costs
for OTA commission fees.
I’d like to share with you how {Company} can do that too. When are you available to connect at the
conference at {Company’s} stand?
Thanks,
{{sender}}
Subject Line Personalization
Conversational Open
Common Ground Established
Who Are You? Who Trusts You?
How’ve They Benefited? Hint at ROI
Sharing is Caring
We’ll Come to You
Techniques: B
Subject Line
Experimentation
Shouting
Open (from Us)
Earnest &
Impassioned (Us)
Who?
Us (long)
Who Trusts
Us? (long)
Asserting
Benefits (Us)
Asserting
ROI (Us)
Needy Request
(from Us)
You Come
to Us
www.CIENCE.com
Looking Deeper
Subject line A:Tribal Net 2017
SL B: get more out of Tribal Net
Hi {{first_name}},
TribalNet 2017 is approaching quickly! It’s such an important event connecting technology providers
with Tribal Gaming Organizations.
I’m writing from www.ACME.com. We’re a preferred hotel booking solutions provider for the
following tribes: Choctaw Nation of Oklahoma; Oglala Sioux of South Dakota; Laguna Pueblo of
New Mexico; Port Gamble Skalallam of Washington; Pascua Yaqui Tribe; Mohegan and Shakopee
Mdewakanton Sioux Community.
We’d love to meet you at the conference and show you how we can help {Company} increase direct
cash bookings by 40%, while minimizing costs for OTA’s and expensive third party commission fees.
Please stop by booth #616 so we can discuss ideas for {Company} in person?
Thanks,
{{sender}}
Subject Line Experimentation
Shouting!
Earnest!
All about Us…
Starts Here More About Us!
Lots of Proof!
Asserting
Benefits
Asserting ROI
You Come
to Us!
Needy
Request
www.CIENCE.com
(949) 424-2906
hello@cience.com
Feedback
CIENCE Technologies
646 Valley Ave.
Solana Beach, CA 92075

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Event email campaign takedown 18 x your results!

  • 2. www.CIENCE.com Setup: ● CIENCE Customer ● Event-Centric Campaigns running ● Two Events - ○ Same Time Period (Week) ○ Similar Campaigns ○ One set of templates designed + unedited, one edited
  • 3. www.CIENCE.com Of Note: One of These Templates Outperformed the Other… by 18X
  • 4. www.CIENCE.com Campaign A Subject: {Company} at WTM London Hi {{first_name}}, Looking forward to WTM London? It’s our favorite global event to meet travel industry professionals. I’m writing from Travel Tripper. Our clients include Tsokkos Hotels, Taj Hotels, K+K Hotels and Karata Hospitality. They’ve experienced an increase in direct bookings by over 40% while minimizing their costs for OTA commissionfees. I’d like to share with you how {Company} can do that too. When are you available to connect at the conference at {Company’s}stand? Thanks, {{sender}}
  • 5. www.CIENCE.com Campaign B Subject line A:Tribal Net 2017 SL B: get more out of Tribal Net Hi {{first_name}}, TribalNet 2017 is approaching quickly! It’s such an important event connecting technology providers with Tribal Gaming Organizations. I’m writing from Travel Tripper. We’re a preferred hotel booking solutions provider for the following tribes: Choctaw Nation of Oklahoma; Oglala Sioux of South Dakota; Laguna Pueblo of New Mexico; Port Gamble Skalallam of Washington; Pascua Yaqui Tribe; Mohegan and Shakopee Mdewakanton Sioux Community. We’d love to meet you at the conference and show you how we can help {Company} increase direct cash bookings by 40%, while minimizing costs for OTA’s and expensive third party commission fees. Please stop by booth #616 so we can discuss ideas for {Company} in person? Thanks, {{sender}}
  • 6. www.CIENCE.com Raw Data Readability Scores A Word Count: 86 Number of Sentences: 10 Flesch Reading Ease: 62.81 Words Per Sentence: 7.9 Gunning Fog Scale Level: 8.73 Characters Per Word: 4.97 Flesch-Kincaid Grade Level: 6.46 Estimated % of Difficult Words: 13.92% Dale–Chall score: 9.03 B Word Count: 118 Number of Sentences:9 Flesch Reading Ease: 42.92 Words Per Sentence: 12.22 Gunning Fog Scale Level: 15.07 Characters Per Word: 5.35 Flesch-Kincaid Grade Level: 10.31 Estimated % of Difficult Words: 25.45% Dale–Chall score: 10.42
  • 7. www.CIENCE.com Vote Now: Remember… One of These Outperformed the Other by 18X
  • 12. www.CIENCE.com The Stats A: WTM London Email: Open rate (avg.): 46.0% Reply rate (avg.): 29.8% Bounce rate (avg.): 8.5% Responses: Positive Reply Rate: 15.8% Negative Reply Rate: 3.6% Automatic Reply Rate: 10.4% Appointment Rate: 11.0% Appointments: 18 B: TribalNet 2017 Email: Open rate (avg.): 21.59% Reply rate (avg.): 9.7% Bounce rate (avg.): 5.26% Responses: Positive Reply Rate: 4.4% Negative Reply Rate: .9% Automatic Reply Rate: 4.4% Appointment Rate: .9% Appointments: 1
  • 13. Techniques: A Subject Line Personalization Conversational Open for You Common Ground Established to You Who Are You? Who Trusts You? How’ve They Benefitted? (How Might You?) Hint at ROI (for You) Sharing is Caring (for You) We’ll Come to You
  • 14. www.CIENCE.com Looking Deeper Subject: {Company} at WTM London Hi {{first_name}}, Looking forward to WTM London? It’s our favorite global event to meet travel industry professionals. I’m writing from ACME. Our clients include Tsokkos Hotels, Taj Hotels, K+K Hotels and Karata Hospitality. They’ve experienced an increase in direct bookings by over 40% while minimizing their costs for OTA commission fees. I’d like to share with you how {Company} can do that too. When are you available to connect at the conference at {Company’s} stand? Thanks, {{sender}} Subject Line Personalization Conversational Open Common Ground Established Who Are You? Who Trusts You? How’ve They Benefited? Hint at ROI Sharing is Caring We’ll Come to You
  • 15. Techniques: B Subject Line Experimentation Shouting Open (from Us) Earnest & Impassioned (Us) Who? Us (long) Who Trusts Us? (long) Asserting Benefits (Us) Asserting ROI (Us) Needy Request (from Us) You Come to Us
  • 16. www.CIENCE.com Looking Deeper Subject line A:Tribal Net 2017 SL B: get more out of Tribal Net Hi {{first_name}}, TribalNet 2017 is approaching quickly! It’s such an important event connecting technology providers with Tribal Gaming Organizations. I’m writing from www.ACME.com. We’re a preferred hotel booking solutions provider for the following tribes: Choctaw Nation of Oklahoma; Oglala Sioux of South Dakota; Laguna Pueblo of New Mexico; Port Gamble Skalallam of Washington; Pascua Yaqui Tribe; Mohegan and Shakopee Mdewakanton Sioux Community. We’d love to meet you at the conference and show you how we can help {Company} increase direct cash bookings by 40%, while minimizing costs for OTA’s and expensive third party commission fees. Please stop by booth #616 so we can discuss ideas for {Company} in person? Thanks, {{sender}} Subject Line Experimentation Shouting! Earnest! All about Us… Starts Here More About Us! Lots of Proof! Asserting Benefits Asserting ROI You Come to Us! Needy Request