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European General Counsel Seminar
Champions in Business
Olympic Museum, Lausanne
24 January 2012
European General Counsel Seminar
Cross border post merger – winning gold




Robin Johnson, Head of International M&A,
Eversheds LLP
24 January 2012
Cross border post merger
   Aim of today’s session

– Focus on some examples of deal issues that
  can lead to value erosion post transaction

– Look at ways to minimise risk and preserving
  value post deal and to share our top 10 tips
  for making your acquisition a success
THE CASE STUDIES
Case Study One
• Large corporate acquiring a group of businesses
  from private ownership
• Limited diligence undertaken
• No due diligence done of “minor” subsidiaries but
  buyer directors and officers appointed to the
  boards
• The deal team was led by the division buying the
  business
Case Study One (Cont‟d)

• Buyer officer appointed at closing to the
  boards of all acquired entities
• Subsequent compliance issue and potential
  personal liability
Case Study One
Issues
• Lack of focus to due diligence or rather too
  focused without overall leadership
• Not understanding who the seller was and their
  approach to risk
• Lack of internal controls as the business was run
  as a “family business”
• Relied on the seller‟s suggestion of warranty and
  indemnity insurance without fully understanding
  the risk
• Post deal issues that came out of this approach
Case Study One
Issues (Cont’d)
• Lack of understanding of the entities acquired
  and potential liabilities for directors

  Key Lessons Learnt:
  Do not underestimate the importance of
  diligence and good governance.
Case Study Two

• A large business acquiring a division of another
  large business
• Thorough due diligence done but the
  pitfalls of buying out of a large
  business
Case Study Two
Issues
•   Transitional services issues
•   Tax and legal structuring issues
•   Hidden costs
•   Stock options and other labour law issues
•   Cultural costs
•   Ownership of assets
    Key Lesson Learnt:
    Importance of deal planning and realistic
    bid timetable. Focus on the carve out.
Case Study Three
Acquisition by a large corporate of an
entrepreneurial private business
Case Study Three
Issues
• Cultural
• Understanding what made the target business
  “click”
• The original owners role post deal
• Employees view of becoming part of a large
  corporate and the organisational changes that
  resulted
• Relationship with third party vendors
  Key Lesson Learnt:
  Integrating culture and incentivisation
  package
Case Study Four
Fixing the valuation “gap” on a technology
Case Study Four
Issues

• Earn out arrangements
• Issues associated with earn out arrangements
  including short term focus of vendors against
  long term focus of buyers and what happens if
  the buyer changes their mind
• What happens when the synergies aren‟t there
THE TOP TEN TIPS
Top Tip 1
 Culture

• Do not underestimate the difference in lifestyle
• Approach, compliance approach, business
  approach and history
• Can you manage remotely?
Top Tip 2
Process and Timetable

• Scope
• Control
• Communication
• Build in time to reflect distance/travel/time
  zones
• Don‟t underestimate the need for physical
  meetings
• Disproportionate amount of time and energy
  compared to a domestic deal
Top Tip 3
Due Diligence

• Don‟t be afraid to due diligence to death to
  replace contractual comfort
• Use due diligence for your integration plan
• The value of vendor due diligence
• The difference to disclosure processes
• Ensure you understand the characteristics of the
  individual entities acquired and the potential
  liabilities for your directors
Top Tip 4
 The Gap between Buyer and Seller Price
Expectation

• Issues with earn outs
• Issues with deferred consideration
• Issues with non-cash consideration
Top Tip 5
Transactional Documentation Approach
•   Escrow Accounts
•   Completion accounts v locked box
•   Approach to disclosure
•   Approach to warranties and indemnities
•   Approach to financial and other limitations
•   Litigation v arbitration – the choice of law clause
Top Tip 6
  Anti Trust


• Build into the project plan time to assess anti
  trust
• Different merger controls in each jurisdiction
• Anti trust compliance going forward
Top Tip 7
    Taxation


•   Structuring deals on tax efficient basis
•   Asset deals against share deals
•   Transaction costs associated with the deal
•   Future repatriation of profits
•   Transfer pricing
•   Stock options
Top Tip 8
  Separation Issues

• Issues of selling out of the group
• Licences, permits, consents/real estate, IT
  pension plans
• Employment benefits going forward
Top Tip 9
The Compliance Programmes going forward


• Bringing the employees into line

• New divisional responsibilities
Top Tip 10
Third Party Views

•   What do suppliers think?
•   What do customers think?
•   What does the market think?
•   Are synergies there?
•   Does the target have a particular style of being
    with customers and suppliers?
© EVERSHEDS LLP 2009. Eversheds LLP is a limited liability partnership.
Eversheds Consulting
Creating a High Performance Team




Paul Smith
Eversheds Consulting
Agenda

•   A shift in the balance of power
•   Issues facing general counsel
•   Taking the health check to assess your readiness
•   Questions?
Lawyer Client Relations
Summary of Developments

• The power has shifted and In-house
  Counsel (IHC) are now at the helm
• Firms less able to set direction of industry
• New responsibility of market leadership
  presents new challenges for In-house
  Counsel
Law Firm of the 21st Century
The Client’s Revolution
• In our recent report, Partners and In-house
  Counsel told us that:

75% believe
 power has
                  73% of In-house
moved from
                    Counsel have
  firms to
                 changed or reduced
    client                              78% believe
                   the number of
                    external legal        that GFC
                      advisors          changes are
                                         permanent
Global Financial Crisis (GFC)
Immediate Impact – Cost

  In the USA big firms alone 10,000 lawyers
  laid off in 6 months since GFC
                                    Media News Group Inc



  1,000 lawyers laid off in USA in single day
                                           Bloomberg Inc



  Both in-house & firms have had budgets
  cut, salaries frozen and unnecessary costs
  removed
                             Winmark Looking Glass Report
Global Financial Crisis
Structural changes


                     Clients take
                     centre stage




                Legal
            services gear      Law firm
               towards         market in
              efficiency         flux
              and value
Clients take centre stage
 The evolving role of the In-house Counsel
1. Balance of power shifts to clients
  –   Client rise to take the reigns as legal sector enters modern world
  –   Change driven by client demand; law firms reactive to change


2. Fee levels set for long term stagnation
  –   Recession drives efficiency
  –   Legal services are increasingly unbundled
  –   Outsourcing and technology dramatically increased



3. Large expansion in In-house Counsel status and role
  –   74% of IHCs report that they now occupy a far more senior role within
      the business
  –   CSR increasingly the responsibility of the in-house team
Balance of power shifts to clients
The rise of client power
• In-house Counsel have taken the role of business advisor

• Law firms aspire to this role, but are seen as service providers

  Over 50% of In-house                              Collaboration
  Counsels said as their                                    Business
  in-house     capabilities                                 Advisor
  increased, they would
  look to external lawyers Expertise           Trusted
                                                                       Insight
  as a source of highly                        Supplier
  specialised advice only
                                    Expert
                                   for hire
  Is this the best model?
                                                    Task
Change in the balance of power
From firm to client
How much negotiating power do In-house Counsel feel
they have when agreeing fee structures?




                                              Source:
                                              Winmark Looking
                                              Glass Report
Client led market
New challenges confront the modern In-house Counsel
  In-house Counsel now have a new
  responsibility to lead market

  Many IHCs are unprepared for this new
  responsibility

  Law firms have their own agenda

  Managing law firms is like herding cats
IHC responsible for shaping industry
Opportunity to lead market
 Unique opportunity to lead market
 But, are you ready and are you equipped
 to deal with the other major issues facing
 you?
 Risk and compliance, need to show value,
 decreasing budgets, globalisation,
 pressure to generate income
Taking a Health Check
Are you making the most of the new market dynamics?
  Taking you through a health check measuring your
  team performance
  Be honest in your appraisal – ensure you score „as-
  is‟ and not „hope-to-be‟
  Score each step out of ten


        0                 5                   10
    I know we do    I know we have   I am positive
    not have        some processes   we have
    procedures in   – but we could   excellent
    place           improve          protocols in
                                     place
1) Legal Department Strategy
The plan to achieve your goal

         0                   5                      10

   •   No defined strategy       •   Clearly defined and
   •   No alignment to wider         communicated strategy
       business strategy         •   Buy-in from team,
   •   No communication buy-in       wider business and
       from team                     senior management
   •   Ad-hoc reactive - fire    •   Aligned to wider
       fighting                      business objectives
                                 •   Regularly reviewed and
                                     progress measured
Strategy case study
Major defense manufacturer

 Major defence organisation
 with no effective legal          Strategy Maturity Model
 department strategy
 3 year strategy
 development and
                                                                    Best in
 implementation program                                             class
                                                    Strategically
 Benefits:                                          managed
  •   Large improvement in             Developing
      customer satisfaction
  •   Substantial cost        Ad-hoc
      reduction
  •   Lower risk                        3 year process
  •   Early engagement
2) Insource versus Outsource
The resource mix

         0                     5                       10

   •   No processes for decision   •   Sophisticated decision
       making across teams             tree
   •   No decision criteria        •   Risk/quality/capacity
   •   Ad hoc requirement for          assessment applied to
       external counsel                different work areas in
                                       different ways
                                   •   Rigidly applied across
                                       business teams
Decision tree case study
        Major global bank
                                                                       Is the matter
                                                   YES                                              NO
                                                                        Business As
                                                                       Usual (BAU)?

                           Is the matter                                                                        Is the matter
                  YES      National BAU?        NO                                                                strategic?


      Get estimate.                                Is the matter
        Is the fee                                   BAU City?
       estimate <                                                                                                                 NO
           25k?
                                             YES                      NO
     NO                  YES               Get estimate.    Is the matter                           Get estimate.            Refer to
 Get estimate          Instruct              Is the fee        strategic               YES            Is the fee            department
 from another         Eversheds             estimate <                                               estimate <                head
BAU panel firm                                  25k?                                                     25k?


Instruct lowest                    NO                   YES                                   NO                 YES
     quote                     Get estimate           Instruct                           Get estimate          Instruct
                               from another          Eversheds                           from another         Eversheds
                              BAU panel firm                                             strategic firm


                              Instruct lowest                                            Instruct lowest
                                   quote                                                      quote
3) Do you have a formal panel process?
Who to engage

         0                       5                      10

   •   Business units choose         •   Defined and structured
       law firms                         tendering process
   •   Vast array of firms           •   Defined panel lifespan
       providing piecemeal           •   Tender process aligned
       advice                            with legal and wider
   •   No consistent rationale           business goals
       behind firm choice
Panel tender case study
Tyco

  Old Panel         Panel Strategy & Tender            New
                                                       panel



              General contractor model
              Implement internal engagement protocol
              Review historical work with non-panel
              firms
              New matters only to be instructed to
              panel firms by legal team
              Implement service level agreements
              Extract value add in line with
              organisational goals
Panel tender case study
Major Automotive Manufacturer

  Old Panel            Panel Strategy & Tender            New
                                                          panel



                 General contractor model
                 Implement internal engagement protocol
                 Review historical work with non-panel
                 firms
                 New matters only to be instructed to
                 panel firms by legal team
                 Implement service level agreements
                 Extract value add in line with
                 organisational goals
4) How are external firms instructed?
Method of engagement

         0                        5                      10

   •   No process for selecting       •   Defined engagement
       which law firm                     protocol
   •   Multiple ways of               •   Confirmed contact
       instructing                        points
   •   Ad-hoc decisions on            •   Regularly reviewed and
       when and who to                    monitored
       engage?
5) Managing internal teams


        0                         5                       10

  •   No KPI’s                        •   KPI linked to objectives
  •   No management                   •   1:1 and team meetings
      information                     •   Monthly reporting
  •   No regular meetings             •   Clear strategy –
  •   No clear strategy                   understood by business
  •   Ad hoc allocation of work           units
                                      •   Cross team business
                                          integration
6) Alternative fee arrangements
The right price for the right service

          0                          5                       10

    •   No consideration of work         •   External work
        types or fee structure               categorised into types
    •   All firms bill by the hour       •   Alternative fee
                                             arrangements used
                                             appropriately:
                                              o  Fixed fee
                                              o  Conditional fees
                                              o  No win / No Fee
                                              o  Single firm retainer
                                              o  Billable hour
                                              o  Volume work / LPO
Fee structures case study
Eversheds LLP
 Custom models                                       General fee structures


   Annual retainer
     Major Utility                   Billable hour              Fixed Fee
   £800k – all work
                                       Remains                20% Revenue:
                                      important              •Corporate
                                                             •Litigation
                                                             •Real Estate
  Major Bank

Review all leases
 and share any
 revenue from
    findings
                       Tyco / Eversheds               Conditional Fee
                            Model
                      Sole EMEA supplier
                                                        Popular in
                                                        Litigation
7) Managing External Firms
Effective supplier management

         0                    5                      10

   •   No written protocols       •   Written protocols
   •   No regular meetings        •   Regularly reviewed and
   •   No minimum standards           monitored
                                  •   Clear strategy –
                                      communicated and
                                      understood by firms
7a) Rank Review Survey
Driving competition

         0                      5                      10

   •   No monitoring of out         •   Regular survey of
       performance by firms             business units
   •   No firm ranking                  satisfaction with
                                        external firms
   •   Ranking solely by % of
       work won                     •   Formal external firm
                                        scoring process
                                    •   Updated league tables
                                    •   Rank regularly
                                        discussed with firms
                                    •   Outperformance
                                        identified and
                                        acknowledged
8) Legal Spend Reporting
Visibility over cost, quality and timeliness

          0                       5                        10

    •   No regular reporting          •   Regular reports
        from external firms           •   Easily collated (single
    •   Multiple report formats           format)
    •   Multiple data entry           •   Closely analysed and
        systems for analysing             information used
        spend                         •   Feedback provided to
    •   Ad hoc reports                    firms
Reporting example
Easy, effective, and efficient oversight




                Target




   $ Exposure            $ Legal spend vs budget
9) Value add
Leveraging value add offerings

         0                         5                       10

   •   No value programme              •   Free secondees
   •   Different across business       •   Free training
       units                           •   External lawyer report
   •   Reactive approach                   – value add
   •   No defined contact in           •   Free advice
       external firm                   •   Helplines
10) Recoveries Programme
Creating a legally attune and assertive organisation

         0                        5                      10

   •   No proactive programme         •   Audit completed –
   •   Legal and Business units           contracts and processes
       not aligned                    •   Established programme
   •   Contract management                communicated to
       lifecycle broken                   suppliers
                                      •   Generating recoveries
                                      •   In-house cultural
                                          change
Recoveries case study
DuPont
                        Total Recoveries:

                        $1.577 billion
11) Compliance Innovation
Driving innovation within

         0                       5                      10

   •   Regulation seen as rule       •   Outcomes focused
       compliance                        compliance
   •   Ad-hoc response to new        •   Clear internal and
       regulations                       external review process
   •   No or unreliable              •   Value add compliance
       management information            education from panel
       on compliance                     firms
                                     •   Strategic use of
                                         compliance technology
                                         / outsourcing
                                     •   Benchmarked and
                                         regularly reviewed KPIs
Compliance innovation case study
 Leading UK retail bank
A.    AML                              Probability of compliance
B.    Terrorism financing
                                       failure
                               5
                                                    E       D
C.    Bribery
D.    Antitrust                4
                                   B
E.    Capital adequacy
F.    Health & safety          3

G.    Reporting requirements
Findings:                      2
   Reporting key regulatory
   area for this institution   1                                   F
     Increasing complexity
     Increasing impact from        1      2        3      4        5
     compliance failure
12) Optimising new legal models
Driving innovation in service delivery

         0                         5                       10

   •   Traditional insource v          •   National / international
       outsource                           / specialist panels
   •   No use of alternatives to       •   RAG rated work
       local law firms                 •   Law firm collaboration
   •   No categorisation of            •   Use of LPO’s, BPO’s via
       work                                law firm or direct
                                       •   Agile lawyers
                                       •   Secondments /
                                           Paralegals
What did you score?
Where do you stand relative to peers? Industry? World?

        0                  5               10

     What is your score?       Where do you want
                                      to be?
Conclusion
The future

• The client is now at the centre of the
  relationship
• Getting the most out of firm / client relationship
  is about deeper integration
• Being ready to take advantage of the
  opportunity and meet other challenges
Questions?
Paul Smith
Paul is a Partner, environmental lawyer and litigator and has defended a
number of multinational companies over the years in relation to criminal
investigations in the UK, Europe and North America. The investigations have
ranged from chemical plant explosions, insider dealing, railway disasters and price-fixing
to environmental incidents and other major crises.

Paul is a recognised expert on law firm partnering and convergence. He began developing
this expertise as client partner for DuPont more than ten years ago. In recent years Paul
has focused on how the law firm and the global corporate law department can work
together effectively across multiple jurisdictions. Paul consults with many global corporate
law departments on their structures, processes and practices to derive greater value from
outside counsel. He is part of the Eversheds team involved in the Tyco convergence
project in Europe, Middle East and Africa, where Tyco used its innovative 'SMARTER'
model to consolidate most of its outside legal services from more than 250 law firms
across 37 jurisdictions to one: Eversheds.

In February 2008, Legal Business magazine honoured Paul Smith as 'Lawyer of the Year',
one of the most prestigious awards in the UK. He was awarded for his pioneering work in
delivering new approaches to global client relationship management. Paul was also
included in 'The Lawyer' magazine's list of the 'Hot 100 Lawyers' for 2008.

Paul Smith
+44 845 498 4464
paulsmith@eversheds.com
©Eversheds Consulting 2010. A division of Eversheds LLP.
European General Counsel Seminar
Employee Incentives
Motivating Your Teams to Succeed




Mathew Gorringe, Partner, Eversheds LLP
Tel: 0845 498 4140
mathewgorringe@eversheds.com
Employee Incentives
Motivating Your Teams to Succeed


Winning teams are:
• highly motivated
• focussed on key objectives
• driven by success
Employee Incentives
Motivating Your Teams to Succeed

An appropriate share incentive plan can
assist organisations:
• drive the performance of employees
  towards a shared objective;
• often in a tax efficient way for both
  employee and employer; and
• retain employees
Employee Incentives
Motivating Your Teams to Succeed

It is important to get the design right in order to deliver the
desired results:
• who should participate?
• what level of award will deliver the appropriate incentive?
• what are the principal objectives/behaviours the company
    wishes to motivate executives to deliver?
• what performance measures should be used?
• will participants understand the incentive being offered?
• appropriate communication and explanation of the
    incentive
Employee Incentives
    Motivating Your Teams to Succeed

These objectives are normally relatively
easy to achieve in a single jurisdiction:
Only need to consider that jurisdictions:
• employment laws
• securities laws
• tax laws
.
Employee Incentives
Motivating Your Teams to Succeed
Implementation of a suitable incentive plan across borders
presents a host of different challenges as:
• the laws and tax rules of one jurisdiction are seldom the
   same as another‟s
• the establishing company will need to take account of all
   these laws whilst creating an incentive scheme which is:
   – cohesive (similar treatment for employees to create a
      sense of “team”/“unity”)
   – administratively manageable (20 different schemes for
      20 jurisdictions is “unworkable”)
   – capable of being understood by employees across the
      group, no matter where they reside
Recent Case Study
Global Incentive
Large United States based industrial engineering company wanted
to roll out an incentive arrangement in 26 different jurisdictions.

Start the Race – Identify design objectives and parameters:
• who would participate (key executives in each jurisdiction)
• tax treatment was important, but not key driver
• critical however that no tax suffered unless and until incentive
   actually paid to participant
• avoiding multiple plans was absolutely critical (one plan
  for everyone)
• shares or cash (key decision)
• timing
    – legal advice/tax advice
    – drafting
    – communication
Recent Case Study
Global Incentive
Bronze – Assembling the right team to deliver the
design objectives
• need a concrete place to start
• need a nominated project manager
• ensuring all advisers in each of the 26
  jurisdictions
   – understand the project parameters, timings
   – are acting as one
Recent Case Study
Global Incentive
Silver – Avoiding pitfalls
• Recognising what‟s at stake:
    – criminal liabilities for the company and its officers
    – fines/penalties
    – potential for expensive claims by employer
    – reputational damage
• Focus on problem areas:
    – Security laws
    – Employment laws
    – Taxation
    – Exchange control
    – Data Protection
Recent Case Study
 Global Incentive
Issues
• Choice of law provision in the rules in many jurisdictions, especially
   South America (Brazil/Mexico) obsolete - the employment laws of that
   jurisdiction prevailed.
• Requirement for local law consultation to agree terms:
    – Germany (Works Counsel)
    – Netherlands (Works Counsel)
    – India (Collective Bargaining Agreement)
    – Russia (Collective Bargaining Agreement)
• Implied rights to future entitlements if awards made on a
   regular basis, even if they are wholly discretionary.
• Company‟s ability to stop making awards without employee
    consent comprised:
    – Mexico
    – Brazil
    – Germany
    – Canada
Recent Case Study
Global Incentive
Issues
• Severance payment enhancements if benefits under the plan become part
   of an employees salary or are deemed to be part of it

•   Non-enforceability of forfeiture provisions
     – Brazil
     – Hungary
     – Spain
•   Discrimination/equality
     – Age
     – similar role/similar pay
•   Taxation
     – Canada (huge problems)
     – Spain
     – India
     – China (uncertainty)
Recent Case Study
Global Incentive
Gold - A measure of compromise is required and objectives need to
        be prioritised
    – Canada – abandon the plan as it would simply not work (bespoke
       arrangement)
    – Germany – onerous employment laws avoided by structuring contract
       so that it did not involve the German subsidiary
    – Russia – give delegated authority to the Board of Russian subsidiary
       to avoid claims against the Parent
    – Brazil/Mexico – obtain separate agreements from employees giving
       advance permission for company to terminate the plan
    – Acceptance that there may be provisions of the global plan that would
       not be enforceable against the employee in the context of a claim
    – Removal of references to interest accrual for Saudi Arabia
    – Changing the language of the Plan so that the Severance Payment
       laws in the United Arab Emirates did not apply.
Recent Case Study
Global Incentive
Result
• Out of 26 jurisdictions only one country
  (Canada) could not be covered by the global
  scheme rules
• Easy for the company to administer
• Easy for every executive wherever they are
  based to understand the incentive award granted
  to him and its value
• Simple to communicate
© EVERSHEDS LLP 2009. Eversheds LLP is a limited liability partnership.

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European General Counsel Seminar Presentation

  • 1. European General Counsel Seminar Champions in Business Olympic Museum, Lausanne 24 January 2012
  • 2. European General Counsel Seminar Cross border post merger – winning gold Robin Johnson, Head of International M&A, Eversheds LLP 24 January 2012
  • 3. Cross border post merger Aim of today’s session – Focus on some examples of deal issues that can lead to value erosion post transaction – Look at ways to minimise risk and preserving value post deal and to share our top 10 tips for making your acquisition a success
  • 5. Case Study One • Large corporate acquiring a group of businesses from private ownership • Limited diligence undertaken • No due diligence done of “minor” subsidiaries but buyer directors and officers appointed to the boards • The deal team was led by the division buying the business
  • 6. Case Study One (Cont‟d) • Buyer officer appointed at closing to the boards of all acquired entities • Subsequent compliance issue and potential personal liability
  • 7. Case Study One Issues • Lack of focus to due diligence or rather too focused without overall leadership • Not understanding who the seller was and their approach to risk • Lack of internal controls as the business was run as a “family business” • Relied on the seller‟s suggestion of warranty and indemnity insurance without fully understanding the risk • Post deal issues that came out of this approach
  • 8. Case Study One Issues (Cont’d) • Lack of understanding of the entities acquired and potential liabilities for directors Key Lessons Learnt: Do not underestimate the importance of diligence and good governance.
  • 9. Case Study Two • A large business acquiring a division of another large business • Thorough due diligence done but the pitfalls of buying out of a large business
  • 10. Case Study Two Issues • Transitional services issues • Tax and legal structuring issues • Hidden costs • Stock options and other labour law issues • Cultural costs • Ownership of assets Key Lesson Learnt: Importance of deal planning and realistic bid timetable. Focus on the carve out.
  • 11. Case Study Three Acquisition by a large corporate of an entrepreneurial private business
  • 12. Case Study Three Issues • Cultural • Understanding what made the target business “click” • The original owners role post deal • Employees view of becoming part of a large corporate and the organisational changes that resulted • Relationship with third party vendors Key Lesson Learnt: Integrating culture and incentivisation package
  • 13. Case Study Four Fixing the valuation “gap” on a technology
  • 14. Case Study Four Issues • Earn out arrangements • Issues associated with earn out arrangements including short term focus of vendors against long term focus of buyers and what happens if the buyer changes their mind • What happens when the synergies aren‟t there
  • 15. THE TOP TEN TIPS
  • 16. Top Tip 1 Culture • Do not underestimate the difference in lifestyle • Approach, compliance approach, business approach and history • Can you manage remotely?
  • 17. Top Tip 2 Process and Timetable • Scope • Control • Communication • Build in time to reflect distance/travel/time zones • Don‟t underestimate the need for physical meetings • Disproportionate amount of time and energy compared to a domestic deal
  • 18. Top Tip 3 Due Diligence • Don‟t be afraid to due diligence to death to replace contractual comfort • Use due diligence for your integration plan • The value of vendor due diligence • The difference to disclosure processes • Ensure you understand the characteristics of the individual entities acquired and the potential liabilities for your directors
  • 19. Top Tip 4 The Gap between Buyer and Seller Price Expectation • Issues with earn outs • Issues with deferred consideration • Issues with non-cash consideration
  • 20. Top Tip 5 Transactional Documentation Approach • Escrow Accounts • Completion accounts v locked box • Approach to disclosure • Approach to warranties and indemnities • Approach to financial and other limitations • Litigation v arbitration – the choice of law clause
  • 21. Top Tip 6 Anti Trust • Build into the project plan time to assess anti trust • Different merger controls in each jurisdiction • Anti trust compliance going forward
  • 22. Top Tip 7 Taxation • Structuring deals on tax efficient basis • Asset deals against share deals • Transaction costs associated with the deal • Future repatriation of profits • Transfer pricing • Stock options
  • 23. Top Tip 8 Separation Issues • Issues of selling out of the group • Licences, permits, consents/real estate, IT pension plans • Employment benefits going forward
  • 24. Top Tip 9 The Compliance Programmes going forward • Bringing the employees into line • New divisional responsibilities
  • 25. Top Tip 10 Third Party Views • What do suppliers think? • What do customers think? • What does the market think? • Are synergies there? • Does the target have a particular style of being with customers and suppliers?
  • 26. © EVERSHEDS LLP 2009. Eversheds LLP is a limited liability partnership.
  • 27. Eversheds Consulting Creating a High Performance Team Paul Smith Eversheds Consulting
  • 28. Agenda • A shift in the balance of power • Issues facing general counsel • Taking the health check to assess your readiness • Questions?
  • 29. Lawyer Client Relations Summary of Developments • The power has shifted and In-house Counsel (IHC) are now at the helm • Firms less able to set direction of industry • New responsibility of market leadership presents new challenges for In-house Counsel
  • 30. Law Firm of the 21st Century The Client’s Revolution • In our recent report, Partners and In-house Counsel told us that: 75% believe power has 73% of In-house moved from Counsel have firms to changed or reduced client 78% believe the number of external legal that GFC advisors changes are permanent
  • 31. Global Financial Crisis (GFC) Immediate Impact – Cost In the USA big firms alone 10,000 lawyers laid off in 6 months since GFC Media News Group Inc 1,000 lawyers laid off in USA in single day Bloomberg Inc Both in-house & firms have had budgets cut, salaries frozen and unnecessary costs removed Winmark Looking Glass Report
  • 32. Global Financial Crisis Structural changes Clients take centre stage Legal services gear Law firm towards market in efficiency flux and value
  • 33. Clients take centre stage The evolving role of the In-house Counsel 1. Balance of power shifts to clients – Client rise to take the reigns as legal sector enters modern world – Change driven by client demand; law firms reactive to change 2. Fee levels set for long term stagnation – Recession drives efficiency – Legal services are increasingly unbundled – Outsourcing and technology dramatically increased 3. Large expansion in In-house Counsel status and role – 74% of IHCs report that they now occupy a far more senior role within the business – CSR increasingly the responsibility of the in-house team
  • 34. Balance of power shifts to clients The rise of client power • In-house Counsel have taken the role of business advisor • Law firms aspire to this role, but are seen as service providers Over 50% of In-house Collaboration Counsels said as their Business in-house capabilities Advisor increased, they would look to external lawyers Expertise Trusted Insight as a source of highly Supplier specialised advice only Expert for hire Is this the best model? Task
  • 35. Change in the balance of power From firm to client How much negotiating power do In-house Counsel feel they have when agreeing fee structures? Source: Winmark Looking Glass Report
  • 36. Client led market New challenges confront the modern In-house Counsel In-house Counsel now have a new responsibility to lead market Many IHCs are unprepared for this new responsibility Law firms have their own agenda Managing law firms is like herding cats
  • 37. IHC responsible for shaping industry Opportunity to lead market Unique opportunity to lead market But, are you ready and are you equipped to deal with the other major issues facing you? Risk and compliance, need to show value, decreasing budgets, globalisation, pressure to generate income
  • 38. Taking a Health Check Are you making the most of the new market dynamics? Taking you through a health check measuring your team performance Be honest in your appraisal – ensure you score „as- is‟ and not „hope-to-be‟ Score each step out of ten 0 5 10 I know we do I know we have I am positive not have some processes we have procedures in – but we could excellent place improve protocols in place
  • 39. 1) Legal Department Strategy The plan to achieve your goal 0 5 10 • No defined strategy • Clearly defined and • No alignment to wider communicated strategy business strategy • Buy-in from team, • No communication buy-in wider business and from team senior management • Ad-hoc reactive - fire • Aligned to wider fighting business objectives • Regularly reviewed and progress measured
  • 40. Strategy case study Major defense manufacturer Major defence organisation with no effective legal Strategy Maturity Model department strategy 3 year strategy development and Best in implementation program class Strategically Benefits: managed • Large improvement in Developing customer satisfaction • Substantial cost Ad-hoc reduction • Lower risk 3 year process • Early engagement
  • 41. 2) Insource versus Outsource The resource mix 0 5 10 • No processes for decision • Sophisticated decision making across teams tree • No decision criteria • Risk/quality/capacity • Ad hoc requirement for assessment applied to external counsel different work areas in different ways • Rigidly applied across business teams
  • 42. Decision tree case study Major global bank Is the matter YES NO Business As Usual (BAU)? Is the matter Is the matter YES National BAU? NO strategic? Get estimate. Is the matter Is the fee BAU City? estimate < NO 25k? YES NO NO YES Get estimate. Is the matter Get estimate. Refer to Get estimate Instruct Is the fee strategic YES Is the fee department from another Eversheds estimate < estimate < head BAU panel firm 25k? 25k? Instruct lowest NO YES NO YES quote Get estimate Instruct Get estimate Instruct from another Eversheds from another Eversheds BAU panel firm strategic firm Instruct lowest Instruct lowest quote quote
  • 43. 3) Do you have a formal panel process? Who to engage 0 5 10 • Business units choose • Defined and structured law firms tendering process • Vast array of firms • Defined panel lifespan providing piecemeal • Tender process aligned advice with legal and wider • No consistent rationale business goals behind firm choice
  • 44. Panel tender case study Tyco Old Panel Panel Strategy & Tender New panel General contractor model Implement internal engagement protocol Review historical work with non-panel firms New matters only to be instructed to panel firms by legal team Implement service level agreements Extract value add in line with organisational goals
  • 45. Panel tender case study Major Automotive Manufacturer Old Panel Panel Strategy & Tender New panel General contractor model Implement internal engagement protocol Review historical work with non-panel firms New matters only to be instructed to panel firms by legal team Implement service level agreements Extract value add in line with organisational goals
  • 46. 4) How are external firms instructed? Method of engagement 0 5 10 • No process for selecting • Defined engagement which law firm protocol • Multiple ways of • Confirmed contact instructing points • Ad-hoc decisions on • Regularly reviewed and when and who to monitored engage?
  • 47. 5) Managing internal teams 0 5 10 • No KPI’s • KPI linked to objectives • No management • 1:1 and team meetings information • Monthly reporting • No regular meetings • Clear strategy – • No clear strategy understood by business • Ad hoc allocation of work units • Cross team business integration
  • 48. 6) Alternative fee arrangements The right price for the right service 0 5 10 • No consideration of work • External work types or fee structure categorised into types • All firms bill by the hour • Alternative fee arrangements used appropriately: o Fixed fee o Conditional fees o No win / No Fee o Single firm retainer o Billable hour o Volume work / LPO
  • 49. Fee structures case study Eversheds LLP Custom models General fee structures Annual retainer Major Utility Billable hour Fixed Fee £800k – all work Remains 20% Revenue: important •Corporate •Litigation •Real Estate Major Bank Review all leases and share any revenue from findings Tyco / Eversheds Conditional Fee Model Sole EMEA supplier Popular in Litigation
  • 50. 7) Managing External Firms Effective supplier management 0 5 10 • No written protocols • Written protocols • No regular meetings • Regularly reviewed and • No minimum standards monitored • Clear strategy – communicated and understood by firms
  • 51. 7a) Rank Review Survey Driving competition 0 5 10 • No monitoring of out • Regular survey of performance by firms business units • No firm ranking satisfaction with external firms • Ranking solely by % of work won • Formal external firm scoring process • Updated league tables • Rank regularly discussed with firms • Outperformance identified and acknowledged
  • 52. 8) Legal Spend Reporting Visibility over cost, quality and timeliness 0 5 10 • No regular reporting • Regular reports from external firms • Easily collated (single • Multiple report formats format) • Multiple data entry • Closely analysed and systems for analysing information used spend • Feedback provided to • Ad hoc reports firms
  • 53. Reporting example Easy, effective, and efficient oversight Target $ Exposure $ Legal spend vs budget
  • 54. 9) Value add Leveraging value add offerings 0 5 10 • No value programme • Free secondees • Different across business • Free training units • External lawyer report • Reactive approach – value add • No defined contact in • Free advice external firm • Helplines
  • 55. 10) Recoveries Programme Creating a legally attune and assertive organisation 0 5 10 • No proactive programme • Audit completed – • Legal and Business units contracts and processes not aligned • Established programme • Contract management communicated to lifecycle broken suppliers • Generating recoveries • In-house cultural change
  • 56. Recoveries case study DuPont Total Recoveries: $1.577 billion
  • 57. 11) Compliance Innovation Driving innovation within 0 5 10 • Regulation seen as rule • Outcomes focused compliance compliance • Ad-hoc response to new • Clear internal and regulations external review process • No or unreliable • Value add compliance management information education from panel on compliance firms • Strategic use of compliance technology / outsourcing • Benchmarked and regularly reviewed KPIs
  • 58. Compliance innovation case study Leading UK retail bank A. AML Probability of compliance B. Terrorism financing failure 5 E D C. Bribery D. Antitrust 4 B E. Capital adequacy F. Health & safety 3 G. Reporting requirements Findings: 2 Reporting key regulatory area for this institution 1 F Increasing complexity Increasing impact from 1 2 3 4 5 compliance failure
  • 59. 12) Optimising new legal models Driving innovation in service delivery 0 5 10 • Traditional insource v • National / international outsource / specialist panels • No use of alternatives to • RAG rated work local law firms • Law firm collaboration • No categorisation of • Use of LPO’s, BPO’s via work law firm or direct • Agile lawyers • Secondments / Paralegals
  • 60. What did you score? Where do you stand relative to peers? Industry? World? 0 5 10 What is your score? Where do you want to be?
  • 61. Conclusion The future • The client is now at the centre of the relationship • Getting the most out of firm / client relationship is about deeper integration • Being ready to take advantage of the opportunity and meet other challenges
  • 63. Paul Smith Paul is a Partner, environmental lawyer and litigator and has defended a number of multinational companies over the years in relation to criminal investigations in the UK, Europe and North America. The investigations have ranged from chemical plant explosions, insider dealing, railway disasters and price-fixing to environmental incidents and other major crises. Paul is a recognised expert on law firm partnering and convergence. He began developing this expertise as client partner for DuPont more than ten years ago. In recent years Paul has focused on how the law firm and the global corporate law department can work together effectively across multiple jurisdictions. Paul consults with many global corporate law departments on their structures, processes and practices to derive greater value from outside counsel. He is part of the Eversheds team involved in the Tyco convergence project in Europe, Middle East and Africa, where Tyco used its innovative 'SMARTER' model to consolidate most of its outside legal services from more than 250 law firms across 37 jurisdictions to one: Eversheds. In February 2008, Legal Business magazine honoured Paul Smith as 'Lawyer of the Year', one of the most prestigious awards in the UK. He was awarded for his pioneering work in delivering new approaches to global client relationship management. Paul was also included in 'The Lawyer' magazine's list of the 'Hot 100 Lawyers' for 2008. Paul Smith +44 845 498 4464 paulsmith@eversheds.com
  • 64. ©Eversheds Consulting 2010. A division of Eversheds LLP.
  • 65. European General Counsel Seminar Employee Incentives Motivating Your Teams to Succeed Mathew Gorringe, Partner, Eversheds LLP Tel: 0845 498 4140 mathewgorringe@eversheds.com
  • 66. Employee Incentives Motivating Your Teams to Succeed Winning teams are: • highly motivated • focussed on key objectives • driven by success
  • 67. Employee Incentives Motivating Your Teams to Succeed An appropriate share incentive plan can assist organisations: • drive the performance of employees towards a shared objective; • often in a tax efficient way for both employee and employer; and • retain employees
  • 68. Employee Incentives Motivating Your Teams to Succeed It is important to get the design right in order to deliver the desired results: • who should participate? • what level of award will deliver the appropriate incentive? • what are the principal objectives/behaviours the company wishes to motivate executives to deliver? • what performance measures should be used? • will participants understand the incentive being offered? • appropriate communication and explanation of the incentive
  • 69. Employee Incentives Motivating Your Teams to Succeed These objectives are normally relatively easy to achieve in a single jurisdiction: Only need to consider that jurisdictions: • employment laws • securities laws • tax laws .
  • 70. Employee Incentives Motivating Your Teams to Succeed Implementation of a suitable incentive plan across borders presents a host of different challenges as: • the laws and tax rules of one jurisdiction are seldom the same as another‟s • the establishing company will need to take account of all these laws whilst creating an incentive scheme which is: – cohesive (similar treatment for employees to create a sense of “team”/“unity”) – administratively manageable (20 different schemes for 20 jurisdictions is “unworkable”) – capable of being understood by employees across the group, no matter where they reside
  • 71. Recent Case Study Global Incentive Large United States based industrial engineering company wanted to roll out an incentive arrangement in 26 different jurisdictions. Start the Race – Identify design objectives and parameters: • who would participate (key executives in each jurisdiction) • tax treatment was important, but not key driver • critical however that no tax suffered unless and until incentive actually paid to participant • avoiding multiple plans was absolutely critical (one plan for everyone) • shares or cash (key decision) • timing – legal advice/tax advice – drafting – communication
  • 72. Recent Case Study Global Incentive Bronze – Assembling the right team to deliver the design objectives • need a concrete place to start • need a nominated project manager • ensuring all advisers in each of the 26 jurisdictions – understand the project parameters, timings – are acting as one
  • 73. Recent Case Study Global Incentive Silver – Avoiding pitfalls • Recognising what‟s at stake: – criminal liabilities for the company and its officers – fines/penalties – potential for expensive claims by employer – reputational damage • Focus on problem areas: – Security laws – Employment laws – Taxation – Exchange control – Data Protection
  • 74. Recent Case Study Global Incentive Issues • Choice of law provision in the rules in many jurisdictions, especially South America (Brazil/Mexico) obsolete - the employment laws of that jurisdiction prevailed. • Requirement for local law consultation to agree terms: – Germany (Works Counsel) – Netherlands (Works Counsel) – India (Collective Bargaining Agreement) – Russia (Collective Bargaining Agreement) • Implied rights to future entitlements if awards made on a regular basis, even if they are wholly discretionary. • Company‟s ability to stop making awards without employee consent comprised: – Mexico – Brazil – Germany – Canada
  • 75. Recent Case Study Global Incentive Issues • Severance payment enhancements if benefits under the plan become part of an employees salary or are deemed to be part of it • Non-enforceability of forfeiture provisions – Brazil – Hungary – Spain • Discrimination/equality – Age – similar role/similar pay • Taxation – Canada (huge problems) – Spain – India – China (uncertainty)
  • 76. Recent Case Study Global Incentive Gold - A measure of compromise is required and objectives need to be prioritised – Canada – abandon the plan as it would simply not work (bespoke arrangement) – Germany – onerous employment laws avoided by structuring contract so that it did not involve the German subsidiary – Russia – give delegated authority to the Board of Russian subsidiary to avoid claims against the Parent – Brazil/Mexico – obtain separate agreements from employees giving advance permission for company to terminate the plan – Acceptance that there may be provisions of the global plan that would not be enforceable against the employee in the context of a claim – Removal of references to interest accrual for Saudi Arabia – Changing the language of the Plan so that the Severance Payment laws in the United Arab Emirates did not apply.
  • 77. Recent Case Study Global Incentive Result • Out of 26 jurisdictions only one country (Canada) could not be covered by the global scheme rules • Easy for the company to administer • Easy for every executive wherever they are based to understand the incentive award granted to him and its value • Simple to communicate
  • 78. © EVERSHEDS LLP 2009. Eversheds LLP is a limited liability partnership.