SlideShare a Scribd company logo
How to use
Digital Marketing
to earn
$1 bln (3,5 mld PLN)
for the CITY
CASE STUDY
How to use
Digital Marketing
to earn
$1 bln (3,5 mld PLN)
for the CITY and win
the European Best
Destination Contest
Wrocław City took part
in the contest in 2018.
And won! for the first
time!!!
I want it all,
I want it all,
I want it NOW!
5.000.000 tourists provide
the city's economy with
a billion US dollars a year
(3 mld PLN)!
➔ more taxes paid
➔ more work places created
What does it mean? $$$ are being
earned by
➔ local restaurants,
➔ hotels,
➔ AirBnB hosts,
➔ UBER drivers,
➔ taxi corporations,
➔ tour operators,
➔ even food truck owners ...
Wrocław
0,632 M citizens
Wrocław
0,632 M citizens
Paris, Rome, Barcelona, Budapest, Milan, Athens,
Lisbon, Prague, Vienna, Amsterdam, Porto
Question:
Do you know what these cities
have in common?
All cities competed
in the European Best
Destinations
competition…
Milan
has been in the top
10 for the last 7 years - Never won
Athens
has been in the top
7 for the last 4 years - Never won
Paris
did not win either unfortunately
European Best Destinations is a
competition which has been running
for 9 years.
Travellers select the best
destinations in Europe through
internet voting.
Home for:
➔ 600k inhabitants +
➔ 100k students +
➔ 100k Ukrainian expats and…
➔ 400 dwarfs
➔ 5,000,000 tourists
Wrocław is fourth largest City in
Poland
➔ historic: architecture,
monuments
➔ multicultural open & vivid
➔ city of water: over 100 bridges,
12 islands, 44 public parks
Wrocław means:
➔ openness
➔ vibrancy
➔ possibilities
➔ balance
21 3
! Great entertainment and culture center !!! Famous hospitality
And what did Wrocław win?
In addition to the prestigious title EBD2018?
Wrocław won a billion $$$!
(3,5 mld PLN)!!!
…this year, the number of searches for accomodation in Wroclaw increased by 242%
compared to 2017. Tourists are looking for flights to Wroclaw 28% more often than last
year. Wroclaw appeared more often in searches from the United States (57%) and
from Switzerland (42%)”*
source * ** Biuro Promocji Miasta i Turystyki Urzędu Miejskiego we Wrocławiu
„
5.000.000 tourists generate PLN 3,500,000,000 (about 1 billion USD )
in revenue for the city of Wrocław
Accommodation searches
increase by 242%
flights searches increase
by 28%
new „thick wallet” countries
United States, Canada, Switzerland
5.000.000 tourists
→ 1 billion USD in revenue
We did it!
This is how
Brands
that we are
working for:
We bring tourists. Data Consulting Company
We invited influencers as long with
their engagement for promoting
Wrocław...
Case Study
Supported us:
➔ cities: Gdańsk, Gdynia, Kraków,
Białystok, Poznań, Szczecin,
Warszawa, Leszno and more
➔ institutions: ZOO Wrocław,
Hydropolis, Port Lotniczy,
ARAW, MPK Wrocław,
Wrocławski Park Technologiczny,
Młodzieżowe Centrum Sportu,
Strefa Kultury Wrocław, Stadion
Wrocław, EIT+
➔ organisations: Polska
Organizacja Turystyczna,
Dolnośląska Organizacja
Turystyczna
We used Big Data marketing and
Artificial Intelligence for promoting
Wrocław
Case Study
We are part of the leading global
Big Data Platform...
27 B
Anonymous profiles
200+
Markets
Number
of profiles
...and we used our own,
unique technology based on AI
Dodać AI
Big Data marketing
Big Data Marketing as a foundation
of Online communication strategy
Behavioral analysis
of users’ profiles
➔ detailed analysis of users who visited wroclaw.pl or visitwroclaw.eu websites
➔ finding the best converting profiles
➔ creating behavioral profiles to precisely define target audience
➔ Thanks to Big data analyzes and
Artificial Intelligence we created a
special look-alike segment
➔ The segment included profiles of users
with an attributes’ list closely similar to
the best converting audience
Look-alike modeling - BIG DATA
Precise audience targeting
Execution
➔ The banners were displayed to
users, who were visiting public
places in Wroclaw, such as the
town square, airport, railway station
or shopping malls...
➔ We have targeted ads at users who
visited wroclaw.pl or visitwroclaw.eu
and at Poles who live abroad!
Wrocław gained votes
from over 140 countries
➔ Poland
➔ Ukraine
➔ Great Britain
➔ Germany
➔ Argentina
➔ USA
➔ Peru
➔ Mexico
➔ Italy
and many more..
The campaign went GLOBAL!!!
Victory
Wroclaw win the European
Best Destinations 2018
competition!
Campaign effects
27 547
votes for Wroclaw
thanks to our campaign
(67% of all votes)
41 148
total amount of votes
for Wroclaw
67%
Heads of the successful TEAM
Grzegorz Kosiński
CEO of Audience Network
Jakub Dymitrowicz
CEO of BrandBridge
Wioletta Samborska
Director of the City Promotion and Tourism
Office w Municipality of Wroclaw
Celebration time!
● 1154 mentions about Wroclaw
generated 2 112 830 reach
● 99% mentions were positive or
neutral
● shared over 30,000 times on social
networks
➔ 1154 mentions about
Wroclaw generated 2 112 830
reach
➔ 99% mentions were positive
or neutral
➔ shared over 30,000 times on
social networks
Campaign
effects
High quality data + unique technology + experience
=
spectacular digital campaigns
Big Data marketing
- recipe for success
Jakub Dymitrowicz
CEO
kuba@brandbridge.eu
Grzegorz Kosiński
CEO
grzegorz.kosinski@audiencenetwork.pl
@webringtourists
@webringtourists
@brandbridge_sro
@audience-network
Wioletta Samborska
Director of the City Promotion and
Tourism Office in Municipality of
Wroclaw
wioletta.samborska@um.wroc.pl
@wiola-samborska
@wiolasamborska

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European Best Destination 2018 Wroclaw - case study

  • 1. How to use Digital Marketing to earn $1 bln (3,5 mld PLN) for the CITY CASE STUDY
  • 2. How to use Digital Marketing to earn $1 bln (3,5 mld PLN) for the CITY and win the European Best Destination Contest
  • 3. Wrocław City took part in the contest in 2018. And won! for the first time!!!
  • 4. I want it all, I want it all, I want it NOW!
  • 5. 5.000.000 tourists provide the city's economy with a billion US dollars a year (3 mld PLN)! ➔ more taxes paid ➔ more work places created
  • 6. What does it mean? $$$ are being earned by ➔ local restaurants, ➔ hotels, ➔ AirBnB hosts, ➔ UBER drivers, ➔ taxi corporations, ➔ tour operators, ➔ even food truck owners ...
  • 8. Wrocław 0,632 M citizens Paris, Rome, Barcelona, Budapest, Milan, Athens, Lisbon, Prague, Vienna, Amsterdam, Porto
  • 9. Question: Do you know what these cities have in common?
  • 10. All cities competed in the European Best Destinations competition… Milan has been in the top 10 for the last 7 years - Never won Athens has been in the top 7 for the last 4 years - Never won Paris did not win either unfortunately
  • 11. European Best Destinations is a competition which has been running for 9 years. Travellers select the best destinations in Europe through internet voting.
  • 12. Home for: ➔ 600k inhabitants + ➔ 100k students + ➔ 100k Ukrainian expats and… ➔ 400 dwarfs ➔ 5,000,000 tourists Wrocław is fourth largest City in Poland ➔ historic: architecture, monuments ➔ multicultural open & vivid ➔ city of water: over 100 bridges, 12 islands, 44 public parks Wrocław means: ➔ openness ➔ vibrancy ➔ possibilities ➔ balance 21 3 ! Great entertainment and culture center !!! Famous hospitality
  • 13. And what did Wrocław win? In addition to the prestigious title EBD2018? Wrocław won a billion $$$! (3,5 mld PLN)!!!
  • 14. …this year, the number of searches for accomodation in Wroclaw increased by 242% compared to 2017. Tourists are looking for flights to Wroclaw 28% more often than last year. Wroclaw appeared more often in searches from the United States (57%) and from Switzerland (42%)”* source * ** Biuro Promocji Miasta i Turystyki Urzędu Miejskiego we Wrocławiu „ 5.000.000 tourists generate PLN 3,500,000,000 (about 1 billion USD ) in revenue for the city of Wrocław
  • 15. Accommodation searches increase by 242% flights searches increase by 28% new „thick wallet” countries United States, Canada, Switzerland 5.000.000 tourists → 1 billion USD in revenue
  • 16. We did it! This is how
  • 17. Brands that we are working for: We bring tourists. Data Consulting Company
  • 18.
  • 19. We invited influencers as long with their engagement for promoting Wrocław...
  • 20. Case Study Supported us: ➔ cities: Gdańsk, Gdynia, Kraków, Białystok, Poznań, Szczecin, Warszawa, Leszno and more ➔ institutions: ZOO Wrocław, Hydropolis, Port Lotniczy, ARAW, MPK Wrocław, Wrocławski Park Technologiczny, Młodzieżowe Centrum Sportu, Strefa Kultury Wrocław, Stadion Wrocław, EIT+ ➔ organisations: Polska Organizacja Turystyczna, Dolnośląska Organizacja Turystyczna
  • 21. We used Big Data marketing and Artificial Intelligence for promoting Wrocław Case Study
  • 22. We are part of the leading global Big Data Platform... 27 B Anonymous profiles 200+ Markets Number of profiles
  • 23. ...and we used our own, unique technology based on AI Dodać AI Big Data marketing
  • 24. Big Data Marketing as a foundation of Online communication strategy
  • 25. Behavioral analysis of users’ profiles ➔ detailed analysis of users who visited wroclaw.pl or visitwroclaw.eu websites ➔ finding the best converting profiles ➔ creating behavioral profiles to precisely define target audience
  • 26. ➔ Thanks to Big data analyzes and Artificial Intelligence we created a special look-alike segment ➔ The segment included profiles of users with an attributes’ list closely similar to the best converting audience Look-alike modeling - BIG DATA
  • 27. Precise audience targeting Execution ➔ The banners were displayed to users, who were visiting public places in Wroclaw, such as the town square, airport, railway station or shopping malls... ➔ We have targeted ads at users who visited wroclaw.pl or visitwroclaw.eu and at Poles who live abroad!
  • 28.
  • 29. Wrocław gained votes from over 140 countries ➔ Poland ➔ Ukraine ➔ Great Britain ➔ Germany ➔ Argentina ➔ USA ➔ Peru ➔ Mexico ➔ Italy and many more.. The campaign went GLOBAL!!!
  • 30. Victory Wroclaw win the European Best Destinations 2018 competition! Campaign effects 27 547 votes for Wroclaw thanks to our campaign (67% of all votes) 41 148 total amount of votes for Wroclaw 67%
  • 31. Heads of the successful TEAM Grzegorz Kosiński CEO of Audience Network Jakub Dymitrowicz CEO of BrandBridge Wioletta Samborska Director of the City Promotion and Tourism Office w Municipality of Wroclaw
  • 33. ● 1154 mentions about Wroclaw generated 2 112 830 reach ● 99% mentions were positive or neutral ● shared over 30,000 times on social networks ➔ 1154 mentions about Wroclaw generated 2 112 830 reach ➔ 99% mentions were positive or neutral ➔ shared over 30,000 times on social networks
  • 35.
  • 36. High quality data + unique technology + experience = spectacular digital campaigns Big Data marketing - recipe for success
  • 37. Jakub Dymitrowicz CEO kuba@brandbridge.eu Grzegorz Kosiński CEO grzegorz.kosinski@audiencenetwork.pl @webringtourists @webringtourists @brandbridge_sro @audience-network Wioletta Samborska Director of the City Promotion and Tourism Office in Municipality of Wroclaw wioletta.samborska@um.wroc.pl @wiola-samborska @wiolasamborska