1. The document discusses ETOP (Environmental Threat and Opportunity Profile) analysis, which involves creating a profile of a company's external environment to identify threats and opportunities. 2. The ETOP analysis includes factors from the social, economic, technological, legal, and environmental areas. It also considers issues like forecasting, information sources, and management information systems. 3. The process involves identifying trends and issues in each area, and analyzing their potential favorable, unfavorable, or neutral impact on the company's strategic opportunities.