This document discusses ethics, corporate social responsibility, and sustainability in international business. It provides learning objectives on appreciating ethical behavior, recognizing ethical challenges, understanding CSR and sustainability, and knowing the role of corporate governance. It defines key concepts like ethics, corruption, bribery, and discusses examples of inappropriate corporate conduct abroad. It also addresses the value of ethical behavior, variation in ethical standards between countries, intellectual property, piracy/counterfeiting impacts, definitions of CSR and sustainability, and examples of sustainable practices by companies.
In international marketing, the marketers are required to come up with a decision as to whether they are going to standardize the product or to modify the existing products which is one of the challenging decisions that they have to make. And this decision can make impacts on the organization in terms of the Research and development expenses, finance, production, organization structure, procurement, marketing mix etc. And the decision as to which to choose depending on the attitudes towards the different cultures. So in this article, we are going to cover these two concepts so that you can have an idea about the two concepts in depth.
Porter's Five Forces Model - Analysing Competitontutor2u
Porter's Five Forces model is a popular analytical framework for assessing the nature of competition in a market. This presentation provides an overview of the model.
In international marketing, the marketers are required to come up with a decision as to whether they are going to standardize the product or to modify the existing products which is one of the challenging decisions that they have to make. And this decision can make impacts on the organization in terms of the Research and development expenses, finance, production, organization structure, procurement, marketing mix etc. And the decision as to which to choose depending on the attitudes towards the different cultures. So in this article, we are going to cover these two concepts so that you can have an idea about the two concepts in depth.
Porter's Five Forces Model - Analysing Competitontutor2u
Porter's Five Forces model is a popular analytical framework for assessing the nature of competition in a market. This presentation provides an overview of the model.
Identifying Market Segments and Targets
Effective Targeting Requires
Four levels of Micromarketing
What is a Market Segment?
Flexible Marketing Offerings
Preference Segments
Segmenting Consumer Markets
Behavioral Segmentation
The Brand Funnel Illustrates Variations in the Buyer-Readiness Stage
Loyalty Status
Segmenting for Business Markets
Steps in Segmentation Process
Effective Segmentation Criteria
Jollibee Food Corporation-An International Expansion Case StudyKartik Mehta
A case study analysis, recommendations and solutions of the given questions from Jollibee Food Corporation on Global Expansion strategies.
Executive Summary:
Jollibee was a company originally established by the Tan family in 1975 as a family-owned ice cream parlor in the Philippines, but was soon forced to change its market caused by the oil crisis of 1977 - a factor which would have inherently caused the price of ice cream to double. Already established in the food industry and having overcome the initial barriers faced by those entering it, the Tan family successfully diversified the company to selling sandwiches. From that point, Jollibee began expanding their success by launching a total of five stores by 1978, founding what we see today as Jollibee Foods Corp.
Chapter 05 Ethics and Social ResponsibilityRayman Soe
Richard L. Daft addresses themes and issues directly relevant to both the everyday demands and significant challenges facing businesses today. Comprehensive coverage helps develop managers able to look beyond traditional techniques and ideas to tap into a full breadth of management skills. With the best in proven management and new competencies that harness creativity, D.A.F.T. is Management!
Direct exporting entry strategies - corporate management - Strategic Manage...manumelwin
In direct exporting, the firm becomes directly involved in marketing its products in foreign markets, because the firm itself performs the export task (rather than delegating it to others).
Everything about Apple Inc is the talk of the town. IT research firm Gartner ranks Apple Supply Chain as the best supply chain in the world for 5 years in a row. Without any doubt, Apple Inc is the world leader in Innovation, Branding and Software Ecosystem. But, is Apple's Supply Chain really the number 1? Take a look at this to know more!
Method of exporting affects international channel. Exporting can be done in two ways namely direct exporting and indirect exporting. Important foreign intermediaries in the export business include importers, retailers, distributors, wholesalers, government departments, joint ventures and licenses.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAc
Identifying Market Segments and Targets
Effective Targeting Requires
Four levels of Micromarketing
What is a Market Segment?
Flexible Marketing Offerings
Preference Segments
Segmenting Consumer Markets
Behavioral Segmentation
The Brand Funnel Illustrates Variations in the Buyer-Readiness Stage
Loyalty Status
Segmenting for Business Markets
Steps in Segmentation Process
Effective Segmentation Criteria
Jollibee Food Corporation-An International Expansion Case StudyKartik Mehta
A case study analysis, recommendations and solutions of the given questions from Jollibee Food Corporation on Global Expansion strategies.
Executive Summary:
Jollibee was a company originally established by the Tan family in 1975 as a family-owned ice cream parlor in the Philippines, but was soon forced to change its market caused by the oil crisis of 1977 - a factor which would have inherently caused the price of ice cream to double. Already established in the food industry and having overcome the initial barriers faced by those entering it, the Tan family successfully diversified the company to selling sandwiches. From that point, Jollibee began expanding their success by launching a total of five stores by 1978, founding what we see today as Jollibee Foods Corp.
Chapter 05 Ethics and Social ResponsibilityRayman Soe
Richard L. Daft addresses themes and issues directly relevant to both the everyday demands and significant challenges facing businesses today. Comprehensive coverage helps develop managers able to look beyond traditional techniques and ideas to tap into a full breadth of management skills. With the best in proven management and new competencies that harness creativity, D.A.F.T. is Management!
Direct exporting entry strategies - corporate management - Strategic Manage...manumelwin
In direct exporting, the firm becomes directly involved in marketing its products in foreign markets, because the firm itself performs the export task (rather than delegating it to others).
Everything about Apple Inc is the talk of the town. IT research firm Gartner ranks Apple Supply Chain as the best supply chain in the world for 5 years in a row. Without any doubt, Apple Inc is the world leader in Innovation, Branding and Software Ecosystem. But, is Apple's Supply Chain really the number 1? Take a look at this to know more!
Method of exporting affects international channel. Exporting can be done in two ways namely direct exporting and indirect exporting. Important foreign intermediaries in the export business include importers, retailers, distributors, wholesalers, government departments, joint ventures and licenses.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAc
te invitamos a leer las PREGUNTAS FRECUENTES que se hacen la mayoria de los clientes porque podran aclarar algunas de tus dudas sobre el producto y la compañia
Acid Base Balance for EMS presentation - appropriate for all levels of EMS personnel; includes interactive components for audience and small group participation and learning; questions? call Porter, Littleton and Parker EMS in Colorado at 303-765-6367 (303-765-6EMS)
Ethics and Corporate Social ResponsibilityChapter .docxhumphrieskalyn
Ethics and
Corporate Social Responsibility
Chapter 6
Doing Good while Doing Well
PA 315
Professor Sharon Pierce
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Ethics versus Morals
Comparison Chart ETHICSMORALSWhat are they?The rules of conduct recognized in respect to a particular class of human actions or a particular group or culture.Principles or habits with respect to right or wrong conduct. While morals also prescribe dos and don'ts, morality is ultimately a personal compass of right and wrong.Where do they come from?Social system - ExternalIndividual - InternalWhy we do it?Because society says it is the right thing to do.Because we believe in something being right or wrong.The "Gray"A person strictly following Ethical Principles may not have any Morals at all. Likewise, one could violate Ethical Principles within a given system of rules in order to maintain Moral integrity.A moral Person although perhaps bound by a higher covenant, may choose to follow a code of ethics as it would apply to a system. "Make it fit” - such as a profession AcceptabilityEthics are governed by professional and legal guidelines within a particular time and placeMorality surpasses cultural norms
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General Social Expectations of Ethics
Expectations business environmentGuidelines of what is right and wrong, fair and unfair, and morally correct—when they make business decisions.The ethics of societies is quite stable, but does evolve over time - Would you agree?SlaveryVoting rights for womenGeneral social expectations affect all members of society for ethical behavior.Honesty – builds trust and long-term relationshipsFairness – equality of opportunities, mutual respect Legality – law abiding
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Specific Social Expectations of EthicsSpecific expectations do vary by social role (industry, profession, social function, etc.)Example: judges versus CIA spiesExample: soldiers versus nurses
So what are the social expectations of business ethics…?
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Business Ethics
The standards of conduct and moral values governing actions and decisions in the work environment.Social responsibility.Balance between what’s right and what’s profitable.Often no clear-cut choices.Often shaped by the organization’s ethical climate.This includes actions of their employees and associationsFall back on their own moral and religious backgrounds for guidanceCan be affected by superiors – feel pressuredReflects the philosophy or the mission of the businessShould include Corporate Social Responsibility – voluntary actions to be responsible citizens in their communities and globally
Most business people rely upon their own consciences in making business decisions, falling back upon their own moral and religious backgrounds for guidance. However, business people are also affected by their superiors and immediate colleagues when making business decisions and may feel pressurized to behave unethically when seeking to make profits. Over recent yea.
business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethics business ethicsbusiness ethics business ethics business ethics business ethics
Bus106 wk4 ch4 ethics and social responsibilityBhupesh Shah
BUS106 Ethics and Social Responsibility - from UNDERSTANDING CANADIAN BUSINESS, 7th Cdn Edition (custom publication for Seneca) ; published by McGraw-Hill
In today's interconnected digital world, understanding the intricate web of cyber law and professional ethics is crucial for individuals and organizations alike. These comprehensive notes serve as an invaluable guide, offering a deep dive into the multifaceted realm of cyber law and the ethical considerations that accompany it.
Covering a broad spectrum of topics, the notes provide a systematic exploration of the legal frameworks governing cyberspace, including regulations pertaining to data privacy, intellectual property rights, cybercrime, and digital transactions. Readers will gain insight into landmark legislation such as the General Data Protection Regulation (GDPR), the Digital Millennium Copyright Act (DMCA), and the Computer Fraud and Abuse Act (CFAA), among others.
CSR is a process by which an organization thinks about and evolves its relationships with stakeholders for the common good and demonstrates its commitment in this regard by adoption of appropriate business processes and strategies. Thus, CSR is no charity or mere donations.
CSR is a way of conducting business, by which corporate entities visibly contribute to the social good. Socially responsible companies use CSR to integrate economic, environmental and social objectives with the company’s operations and growth.
Many other names are used to refer to CSR such as socially responsible business, responsible business conduct, responsible entrepreneurship, corporate citizenship, corporate accountability or corporate sustainability.
It is the continuing commitment by businesses to behave ethically & contribute to economic development while improving the quality of life of the workforce & their families ,local communities and the society at large
CSR requires companies to acknowledge that they should be publicly accountable not only for their financial performance but also for their social and environmental record.
It encompasses the extent to which companies should promote human rights, democracy, community improvement and sustainable development objectives throughout the world.
CSR is the commitment of businesses to contribute to sustainable economic development working with employees, their families, the local community and society at large to improve their quality of life in ways that are both for business and good for international development
Challenges Of Corporate Social ResponsibilityElijah Ezendu
Issues in development of workable corporate social responsibility strategy and resolution of awe-inspiring stance for championing effective governance.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Corporate governance is the system of procedures and processes by which corporations are managed, directed, and controlled. It provides the means through which firms undertake ethical behaviors, CSR, and sustainability. Ethics and appropriate behavior are essential in international business. Simply obeying the law is usually insufficient to ensure against violating standards of ethical behavior. This results because such standards vary around the world, which makes ethics a complex issue in international business.
Ethics and appropriate behavior transcend all international business activities and figure prominently in management decisions about financial performance and competitive advantage. However, corruption is commonplace in many countries, especially those lacking transparent business systems. Most companies seek to ensure ethical practices in their international operations. The most advanced firms proactively emphasize not just ethical behavior, but also corporate social responsibility and sustainability. An integrated, strategic approach to ethical, sustainable, and socially responsible behavior provides firms with competitive advantages, including stronger relationships with customers, employees, shareholders, suppliers, and the communities where they do business.
Global sourcing raises concerns about ensuring human rights and protecting the environment. Some companies operate sweatshop factories in which employees are children or work long hours for very low wages, often in harsh conditions. Many firms operate factories that generate much pollution. The use of third-party suppliers is challenging for firms like Nike and Philips, with thousands of partners that operate in a range of cultures and belief systems worldwide.
Deceptive marketing practices in advertising and selling to induce people to buy their products. Marketers may make false claims about the qualities or effectiveness of a product. Advances in communications technologies allow fraudulent marketers to easily target victims in foreign countries. The transnational nature of such scams makes it difficult for law enforcers to catch and prosecute perpetrators.
Defective or harmful products or packaging affect public health, safety, and natural environments. For example, millions of electronic products from cell phones to computers are discarded every year. Products that could be recycled end up in landfills. Excessive product packaging generates pollution, and consumes energy and natural resources. Excessive use of plastic packaging is wasteful. Because plastic does not easily decompose, the amount of plastic waste is steadily increasing on land and in the oceans.
Corruption Perceptions Index
The Index is an aggregate indicator that assembles data from sources over the previous two years.
All data sources measure the overall extent of corruption (frequency and/or size of bribes) in the public and political sectors. All sources rank multiple countries, simultaneously.
Evaluations that result in the Index are obtained from two groups: Country experts, both residents and non-residents, and business leaders.
For a more detailed explanation of the Index, visit www.transparency.org/cpi
● Top management sets goals and incentives aimed at promoting good outcomes (e.g., profits) that instead encourage bad behaviors. For example, law and accounting firms often encourage employees to maximize the hours they bill for their services. Under pressure, some employees “pad” their hours or charge clients for work they didn’t do.
● Employees overlook unethical behavior in others because of peer pressure or self-interest. A manager may fail to complain about toxic waste discharged by a subsidiary because he doesn’t want to “rock the boat”.
● Managers tolerate lower ethical standards in value-chain activities performed by suppliers or third-party firms. Coffee producers sometimes ignore the poor working conditions of supplier farmers in Africa and Latin America.
● Unethical practices are allowed to accumulate in the firm slowly over time. When bad behavior is widespread throughout the firm, smaller infractions seem less noticeable. A corrupt environment usually fosters ongoing corruption.
● Bad means are justified by good ends. Pharmaceutical firms sometimes use unethical testing procedures in poor countries in order to validate of the effectiveness of new medications for disorders such as cancer and AIDS. The drugs help people, but may be developed through bad practice.
SOURCE: Max Bazerman and Ann Tenbrunsel, “Ethical Breakdowns,” Harvard Business Review, April 2011, pp. 48-64
Firms that behave unethically run the risk of criminal or civil prosecution, hurting their own reputations, harming employee morale and recruitment efforts, and/or exposing themselves to blackmailers or other unscrupulous parties
An ethical dilemma is a predicament with major conflicts among different interests and in which determining the most appropriate course of action is confounded by a set of solutions that are equally justifiable, and often equally imperfect. Possible actions may be mutually exclusive: The choice of one automatically negates the other(s). The example on child labor is typical of the type of ethical dilemmas that employees often encounter in international business. Managers working abroad may be most exposed because they are caught between home country ethical norms and those encountered the foreign country.
After complying with local law (the bottom of the pyramid), management should ensure that company activities follow high ethical standards (the middle). Occasionally laws in foreign countries conflict with, or fall short of, home-country laws. For example, in the United States, the Occupational Safety and Health Administration (OSHA) specifies numerous regulations regarding labor and employment conditions. As they expand abroad, most firms believe it is sufficient to comply with laws, regulations, and basic ethical standards. However, in addition, progressive MNEs now emphasize socially responsible behavior and sustainability (the top of the pyramid).
Illicit use of intellectual property is another ethical violation, especially common in international business. Intellectual property refers to ideas or works created by individuals or firms and includes a variety of proprietary, intangible assets: discoveries and inventions; artistic, musical, and literary works; and words, phrases, symbols, and designs. Intellectual property may be stolen or copied illicitly. In Russia, software and movies produced by such firms as Microsoft and Disney often fall prey to counterfeiting; the assets are reproduced without compensating those who originally created them. Global brands—Rolex, Louis Vuitton, and Tommy Hilfiger, among others — fall victim to counterfeiting, eroding firms’ competitive advantages and brand equity.
Johnson & Johnson discovered that counterfeiters were selling fake versions of its OneTouch test strips, used by diabetes patients in Canada and the United States. Criminals were promoting bogus versions of OneTouch, which diabetes sufferers use to monitor blood-sugar levels. Fake strips give false readings, which can be life-threatening if they cause patients to take too much or too little insulin, the drug used to treat diabetes. Trademarks are distinctive signs and indicators that firms use to identify their products and services. Copyrights grant protections to the creators of art, music, books, software, movies, and TV shows. Patents confer the exclusive right to manufacture, use, and sell products or processes. Intellectual property rights are not guaranteed in much of the world. Laws enacted in one country are enforceable only in that country and confer no protection abroad.
Firms’ intellectual property often fall victim to counterfeiting. "Piracy" is equivalent to counterfeiting; it is the unauthorized production and selling of previously copyrighted works. The total value of internationally traded counterfeit and pirated products reached more than $1 trillion annually by 2014. The total value of domestically produced and consumed counterfeit and pirated products reached $600 billion annually by 2014. Counterfeiting and piracy hurt the world economy in various ways, especially regarding trade, foreign investment, employment, innovation, criminal activity, and the environment. At a micro level, counterfeiting and piracy harm company sales and pricing, and increase business costs. The brand value of heavily counterfeited goods can decline over time. Counterfeiting and piracy also reduce government tax revenues and the moral integrity of nations. The United States is the top target market for counterfeit and pirated goods. In 2011, U.S. Department of Homeland Security agents seized counterfeit and pirated products at U.S. borders with an estimated retail value of more than $1.1 billion. The Exhibit highlights the categories of illicit commodities seized. Among the most counterfeited goods are consumer electronics, footwear, and pharmaceuticals. In 2011, by far the largest single source of counterfeit products was China, which accounted for 62 percent of Homeland Security seizures. This was followed by Hong Kong, an administrative region of China, amounting to 18 percent of seizures. India represented just 3 percent of seizures, and all other countries accounted for the remaining 17 percent.
Core CSR values include:
Avoiding human rights abuses
Upholding the right to join or form labor unions
Eliminating compulsory and child labor
Avoiding workplace discrimination
Protecting the natural environment
Guarding against corruption, and undertaking philanthropic efforts.
Brazil’s Petrobras (www.petrobras.com) developed CSR programs
aimed at reducing poverty and child labor, and promoting education
for people with disabilities. In Africa, Petrobras has built hospitals
and schools. In Colombia, it developed a program to train
community health agents. In Nigeria, Petrobras cooperates with a
local nongovernmental organization to provide HIV/AIDS
prevention education. Motorola (www.motorola.com) has delivered
more than 16 million low- cost mobile phones to people in fifty
developing countries. It developed a mobile phone system for
disease management in Africa, through which field health workers
file patient reports and check drug areas deal more effectively with
disease outbreaks, medicine shortages, and health maintenance.
Core CSR values include:
Avoiding human rights abuses in the various settings
Upholding the right to join or form labor unions in the workplace
Eliminating compulsory and child labor in the workplace
Avoiding workplace discrimination
Protecting the natural environment
Guarding against corruption, and undertaking philanthropic efforts, to support communities
Motorola (www.motorola.com) has delivered more than 16 million low- cost mobile phones to people in fifty developing countries. It developed a mobile phone system for
disease management in Africa, through which field health workers file patient reports and check drug areas deal more effectively with disease outbreaks, medicine shortages, and health maintenance.
As water grows scarce in many parts of the world, some multinational firms are taking a closer look at their use of this critical resource. Coca-Cola, a major water consumer, conducts a water sustainability program in India, where conflict over water use had begun to grow.
Exhibit shows the level of air pollution in selected cities worldwide. Industrialization and other economic activity generate pollutants, which can affect human health, often causing heart and respiratory diseases. In the developing world, air pollution also results from burning dung, wood, and coal, which people use to meet basic energy needs. As indicated in the exhibit, poor industrializing countries tend to produce more air pollution. As nations advance economically, however, they usually develop regulations and technologies that reduce pollutants.
Managers must make ethical behavior, CSR and sustainability a key part of their day-to- day pursuits. MNE activities generate harm and bring firms into contact with various activities—from R&D to manufacturing to marketing—that can pose various ethical dilemmas. Business executives should balance their obligation to shareholders with explicit contributions to the broader public good. Executives agree that generating high returns for investors should be accompanied by providing good jobs, supporting social causes in local communities, and going beyond legal requirements to minimize pollution and other negative effects of business.
Ultimately, CSR and sustainability require the firm to go “deep, wide, and local.” Going deep means institutionalizing appropriate behavior into the organization’s culture so it becomes part and parcel of strategy. Going wide implies a continuous effort to understand how CSR and sustainability affect every aspect of the firm’s operations worldwide. Going local goes hand-in-hand with globalization. It requires the firm to examine its global operations to identify and improve specific local issues that affect customers, competitive position, reputation, and any other dimension that affects the firm’s operations worldwide.
To make ethical practices, CSR, and sustainability succeed in the firm, it is important to undertake a systematic and ongoing process of education for employees, suppliers, and intermediaries alike. As the firm builds a track record of changes and successes, it will begin to build a culture of appropriate behavior in its operations worldwide. As they ply the waters of international business, addressing the moral integrity of strategic and daily operational decisions is a prime consideration for companies today.