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Teimuraz Gogodze
Pascal Mercier
Christian Mauz
Salesforce.com in Georgia
27.06. - 05.07.2011
Georgia
ESIDG: Association European Studies for Innovative Development of Georgia
Sustainable
development
of Georgia
Integration into
European research
activities
New research
methods and
policies
Transfer of foreign
knowledge and
experience
Lack of contact
management
Inconsistent
content storage
Insufficient
collaboration
processes
Inefficient
communication
techniques
Initial Situation Assessment
Obstacles
 CRM solutions unknown
 Skepticism towards Cloud Computing
 Language barrier
Activities
 Tailor-fit Salesforce.com solution
 Additional website features
 Extensive educational sessions
Results
 Improvement of the underlying procedures
 A major innovation driver in Georgia understood the value of Salesforce
 Personal fulfillment
Our engagement has also revealed…
Business Potential
First Salesforce.com Project in Georgia
First Salesforce.com Project in Georgia

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First Salesforce.com Project in Georgia

Editor's Notes

  1. Welcome to the Sales Cloud Our flagship application – The world’s leading sales application No one has invested more over the last 10 years on a sales application in the cloud
  2. ESIDG store their contacts (NGO’s, Professors, Journalists, Governmental contacts) on notebooks Scientific research reports are stored on different computers