- The document describes a co-op experience at Toyota where the individual helped facilitate the promotion of 96 team leaders across various production shops over 19 weeks. - It details the process used to identify eligible candidates, conduct interviews, select candidates, and finalize promotions. This included establishing schedules, training interviewers, documenting results. - The results showed they promoted 67 team leaders, falling short of the ideal goal of 96 in 13 weeks. Lessons learned and next steps are identified to improve the process in the future.

1. llPROTECTED 関係者外秘ll PROTECTED 関係者外秘
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2. llPROTECTED 関係者外秘
“My Safety Commitment is to
assure that everyone around me
makes it home just the way they
walked in, without a scratch:
physically and mentally.”
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3. llPROTECTED 関係者外秘
• About Me
 A Junior at The University of
Texas in San Antonio
 Major: Human Resource
Management
 Minor: Business Administration
 Expected Graduation Date: May
2018
 Sergeant (E-5) in the United
States Army as a Medic/Human
Resource Specialist
• Co-op Details
 Term: Spring & Summer 2016
 Human Resources Department:
Staffing, Hiring, and
Promotions
 Manager: Todd Williams
 Assistant Manager: Sandra
Gonzalez
 Mentor: Albert Escamilla
 Main Team Members: Corey
Rodriguez and Eli Garza
 HRD Team: Mary Batch,
Dennis Hirschy, Nola
Roberson, Jose Lopez, Mark
Ortiz, David Hinojosa, Maurice
Salazar, Juan Molina, and
Jennifer Fertsch-Harlow
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4. llPROTECTED 関係者外秘
AGENDA:
• Primary Project: Plant Wide Team Leader
Promotions in all of the Production Shops to
support factory needs and the new AWS.
• Other Projects
• Skills and Concepts Learned
• Questions
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5. llPROTECTED 関係者外秘
Background:Duetotheeconomicneed
(HoshinKanri)ofToyotaTrucks,anAlternate
WorkSchedule(AWS)wasimplementedto
provideourcustomerswithmorehighquality
truckstomeetcustomerdemands.
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Shop Reg
AC 1
Assy 13
BW 5
Paint 19
Stamping 0
Plastics 1
QI 2
QA 1
Total 42
Team Leaders
Shop Reg AWS
GL Back
Fill
Total
AC 1 2 1 4
Assy 13 0 6 19
BW 5 12 3 20
Paint 19 12 3 34
Stamping 0 4 1 5
Plastics 1 0 0 1
QI 2 7 1 10
QA 1 2 0 3
Total 42 39 15 96
Team Leaders

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Ji Kotei Kanketsu (JKK):
Developing, maintaining and
improving work processes to
continually produce the best
outputs

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Action:
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N-13 N-12 N-11 N-10 N-9 N-8 N-7 N-6 N-5 N-4 N-3 N-2 N-1 N
Activity Purpose Date Who WK1 WK2 Wk1 Wk2 Wk3 Wk4 Wk1 Wk2 Wk3 Wk4 Wk1 Wk2 Wk3 Wk4
JOBPOSTED AllowingTMtoapplyforTLposition Dec.1,2016 Albert
JOBCLOSED TMnolongercanapplyforposition Jan.8,2016 Albert
CHECKLENGTHOFSERVICE Toconfirmthe candidate meets requirement Feb.2,2016 Eryn/Eli
CHECKCORRECTIVEACTION Toconfirmthe candidate meets requirement Feb.2,2016 Eryn/Richard
CHECKPERFORMANCEEVALUATIONS Toconfirmthe candidate meets requirement Feb.3,2016 Eryn/David
CHECKIFINDEVELOPMENTPROGRAM Toconfirmthe candidate meets requirement Feb.2,2016 Eryn/Eli
CHECKFORPASSING ONTL
ASSESMENT
Toconfirmthe candidate meets requirement Feb.2,2016 Eryn
PREPARELISTOFELIGIBLECANDIDATES
Tohave accountabilityof whoqaulifies andstate
whodoesn’t andwhytoshowA/Ms andManagers
Feb.4,2016 Eryn
HOLDMEETING WITHSHOPS
Confirmprocesses,assigntime slots,andconfirm
whowillsupport interviews,Get Contact
information
Feb.8-12,2016 Eryn/Sandra
MarchDecember
FINISHING GL
INTERVIEWS
TeamMemberToTeamLeaderPromotionSchedule
January February

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Team
Members
Apply
Action:
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Promotion is
posted on Toyota
Portal and Plant
is aware.
Shop
Management
emails Shop
specific details
of Promotion
announcement
to Promotion
Specialist.
Promotion
Process
Specialist
reviews
announcement
and shop needs
.
Promotion
Process
Specialist post
announcement
on Taleo, which
appears on
Toyota Portal.
TMR posts
opportunity in
Lowdown
Qualifying
Team
Members
apply on
Toyota
Portal.
Candidates
are inputted
on the
Matrix
Team
members
separated
by shop
Basic
information
is inputted.
HR Checks are
Completed
Removed
from Toyota
Portal
Post
expires/no
longer
visible.
Length of
Service (12
Month Toyota
Team
Member)
No Corrective
Action (No
Written or
above)
Passing TL
Assessment
Meets in all
categories on
performance
Evaluation
GAP

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HR Checks are
Completed
Length of Service
(12 Month Toyota
Team Member)
No Corrective
Action (Written or
above)
Passing TL
Assessment
Meets in all
categories on
Performance
Evaluation
HR Checks are
Completed
Length of Service
(12 Month Toyota
Team Member)
No Corrective
Action (Written or
above)
Meets in all
categories on
Performance
Evaluation
Passing TL
Assessment
100% Completion
of TL Dvlp
Program

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Nemawashi of Process
Change:
• 1 Time Accommodations Made
• Passing Team Leader Assessment
• BAR/Interview Training
• “Day in the Life”
• Agreement Letter
• Re-Post Promotion Opportunity
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Action:
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-Team Members
Confirmed
-Schedule Planned.
-Teams Created
Team Trained
Preparation
Complete
Interviews
Conducted
Promotion
Process
Specialist
and shop
sign off on
schedule.
Shop
Management
selected a
Team
Online
Interview
Training
Complete
In Class
Interview
Complete.
Individual
Folders for
each
Candidate
created and
color coded
by shop
Rooms
Booked
Invites Sent
Out
Prompt
Responded
to.
Questions
Asked.
Scored
Interview/
Signed
Score
Decision
Post
Interview
Advice
Given

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Action:
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Matrix Complete PAFs Complete
Candidate
Informed of
Decision
Plant
Informed of
Promotions
Interview
Scores are
entered and
averaged
Matrix
Signed off
on.
PAFs
submitted to
Administrative
Clerk
Offers Given
to Selected
Promotees
Feedback
forms
completed
for non-
selected
candidates
Signed
Documents
Returned to
Promotion
Process
Specialist
Announcement
in Lowdown

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Results:
•Ideal:
• Complete Promotions
in 13 Weeks
• Promote 96 Team
Leaders
•Current:
• Promotions
Completed in 19
Weeks
• Promoted 67 Team
Leaders
13
VS
Shop Reg AWS
GL Back
Fill
Total Filled Gap
AC 1 2 1 4 2 -2
Assy 13 0 6 19 13 -6
BW 5 12 3 20 19 -1
Paint 19 12 3 34 13 -21
Stamping 0 4 1 5 3 1
Plastics 1 0 0 1 2 1
QI 2 7 1 10 13 3
QA 1 2 0 3 2 -1
Total 42 39 15 96 67 -26
Team Leaders

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HRD and Staffing
closer to being one
entity.
Structured Training
on Interview
Standards for
Interviewers
Involved.
Documentation for
Team Member
Development Post
Interview.
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Results:

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Next Steps:
• Hansei(Reflection) of first
round of promotions
• Re-Train BAR/Interview
• Re-Post to Fill Gaps
• TBP to solve Problems in
new process
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Other Projects: • Created Interview
Training
• Created a New JKK
• Created New
Standardize Work
• Shop Interview Panel Teams
• Individual Candidate Folders
• Schedule Document
• Interview Documents
• Post Interview Advice Form
• Post Selection Feedback
Form
• Military Job Fair: Fort
Hood, TX
• QCC Week
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17. llPROTECTED 関係者外秘
Skills & Concepts Learned
• The Toyota Way
• Toyota Business Practices
• Toyota Terminology
• Factory Life
• My Customer(Production Shops)
• My Stakeholders(David/Shop Panel Teams)
• Taleo System (Job Posting)
• Advanced Excel
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What is
That?!
Oh Just My
Toyota Way of
Thinking!

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Military to Civilian
Job Transition
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19. llPROTECTED 関係者外秘
Questions?
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Thank You For Your
Time And A Special
Thank You To All Who
Have Helped Me And
Made This A Great
Experience!