The document discusses some limitations of ERP systems and technologies that can help overcome those limitations. The key limitations are: 1) managers cannot generate custom reports without programmer help, 2) ERP only provides current status and not trends, and 3) data is not integrated with other systems. Technologies like business process re-engineering, management information systems, decision support systems, and data warehousing can help integrate data and provide additional analytics to help managers make better decisions.

1. LIMITATIONS OF THE ERP SYSTEM
The ERP system has 3 significant limitations: Gulzar Group of Institutes
1.Managers cannot generatecustomreportsorqueries without thehelp froma
programmer and this inhibits them from obtaining information quickly, which is
essential for making a competitive advantage.
2.ERP systems provide current status only. such as open orders. Managers
often need to look past status to find trends and patterns that aid bétter
decision-making.
3.The data in the ERP application is not integratedwith other enterprise or
division systems and does not include external intelligence.

2. GGI
There are many technologies that help to overcome these
limitations. These technologies when used in conjunction with the
n
ERP package, help in overcoming the limitations of a stand-alone
ERP system and thus help the employees to make better
decisionsS.
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Some of these technologies are:
1. BUSINESS PROCESS RE-ENGINEERING (BPR)
2. MANAGEMENT INFORMATION SYSTEMS (MIS)
3. DECISION SUPPORT SYSTEMS (DSSS)
4. EXECUTIVE INFORMATION SYSTEMS (EIs)
5. DATA WAREHOUSING
DATA MINING
ON-LINE ANALYTICAL PROCESSING (OLAP)
sUPPLY CHAIN MANAGEMENT(SCM)

3. MANAGEMENT INFORMATION SYSTEMS (MIS)
DEFINITION:
MIS is a computer - based system that optimizes the collection,
transfer and presentation of information throughout an organization,
through an integrated structure of databases and information flow.
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The main characteristics of MIS are:
1. MIS supports data processing functions of transaction handling and record
keeping.
2. MIS uses an integrated database and supports a variety of functional areas.
3.MIS Rrovides.operationalctical and strategie levels of organization with
timely, structured information.
4. MIS is flexible and can adapt to the changing needs of the organization.

4. MANAGEMENT INFORMATION SYSTEMS (MIS)
GGI
DEFINITION
MIS is a computer based system that optimizes the collection
transfer and presentation of informationthroughout an
organization,
through an integrated structure of databases and information flow.
Gulzar Group of Institutes
The main characteristics of MIS are:
1. MIS supports data processing functions of transaction handling and record
keeping.
2. MIS uses an integrated database and supports a variety of functional areas.
3. MIS provides operational tactical and strategic levels of organization with
timely, structured information.
4. MIS is flexible and can adapt to the changing needs of the organization.

5. GGI
Comparison of MIS vs DPS
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MIS DPS(DATA PROCESSING SYSTEM)
It uses an integrated database. 1 It does not use an integrated database.
t provides greater flexibility to
the management
3Integratesthe infomation fiow
2 2 It provides no such flexibility
DPS tends to supporta single functional
between ftunctional areas. area.
Focuson information needsof4
all levels of management
DPS focus on departmental-level support

6. Comparison of MIS vs DPS
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MIS OPS(DATA PROCESSING SYSTEM)
Itusesan integrated database.1 It does not use an integrated database.
2 It provides greater flexibility to
themanagement
|2 It provides no such flexibility
3 Integrates the infomation flow
between functional areas.
3 DPS tends to supporta single functional
area.
Focus on information needs of 4 DPS focus on departmental-level support
all levels of management

7. DECISION SUPPORT SYSTEMS (DSS)
GGI
DEFINITION:
Decision support systems are interactive information Galzar Group of Institutes
systemsthat rely on an integrated set of user-friendly software
and hardware tools, to produce and present information targeted
to support management in the decision making process.
Managers spend a lot of time and effort in gathering and analyzing
informationbeforemaking decisions. Decision support systemswere created to
assist managers in this task.
A DSScanhelp close this gap and allow managers to improve the quality of
their decisions.
To do this, the DSS hardware and software employ the latest technological
innovations, planning and forecasting models, 4th generation languages and
even artificial intelligence.

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The main characteristics of a DSS are:
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1ADSSis designed to address semi-structured and unstructured
problems.
2.The DSS
management level.
mainly supports decision-making at the top
3.DSSisinteractive,user-friendlyandcanbe usedby the decision
maker with litte or no assistance from a computer professional.
4.DSSmakesgeneral purposemodels, simulation capabilities
and other analytical tools availlable to the decision maker.

9. Comparison of DSS vs MIS
Gutzar
DSS MIS
Itfocuses ondecision
making.
Quite unstructured and is
available onrequest.
3 It is immediate and
user-friendly.
1Itemphasizes on planning
reportsona variety of
subjects.
2 It is standard, scheduled,
structured and routine.
3 It is constrained bythe
organizational system.

10. GGI
EXECUTIVE INFORMATION SYSTEMS (EIS)
DEFINITION:
EIS is a decision support system especially made for senior level
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executives.
Top level executives and decisionmakersfacemanyproblemsandpressures.
They have to make the right decisions at the right time to take the company
torwara.
An EIS is concerned with how the decisions affect an entire organization.
An EIS takes the following into considerations:
The overallvisionandmissionofthe company and the company goals.
Strategicplanning and objectives.
Organizational structure.
Crisis managementcontingency planning.
o Strategiccontrol and monitoring of overall operations.
Sucessfui EISareeasyto use, fexible and customizable and use the latest
technological innovations.