This document is a resume for Erica N. Long. It outlines her education, clinical experience, and work history. She is expected to graduate from Rasmussen College School of Nursing in Topeka, KS in June 2016 with a GPA of 3.64. Her clinical experience includes medical-surgical, psychiatrics, obstetrics, and pediatrics rotations. Her work history includes administrative roles in healthcare organizations and dental offices, with responsibilities such as front office duties, marketing, billing and scheduling. Her current role is Administrative Assistant for the Kansas State Legislative Board of the United Transportation Union, where she provides support to the legislative director.

1. Erica N. Long
3930 SW 40th Terrace  Topeka, KS 66610  Home/Cell: 785.633.2269  Erica@SMARTKs.org
P a t i e n t f o c u s e d C e r t i f i e d N u r s i n g A s s i s t a n t a n d a m b i t i o u s n u r s i n g s t u d e n t
w i t h 1 0 y e a r s ’ e x p e r i e n c e i n t h e h e a l t h c a r e f i e l d w i t h a p a s s i o n f o r l e a r n i n g
a n d g r o w i n g p r o f e s s i o n a l l y w i t h i n a d y n a m i c h e a l t h c a r e e n v i r o n m e n t .
Education
RASMUSSEN COLLEGE SCHOOLOF NURSING, Topeka, KS Expectedgraduate: June 17, 2016 GPA: 3.64
NEOSHO COUNTY COMMUNITY COLLEGE, Ottawa, KS June 2012 - August 2014 Pre-Nursing
Clinical Experience
 Medical-Surgical– Presbyterian Manor, Topeka, Ks
 Psychiatrics – VAMedicalCenter, Topeka, Ks
 Medical-Surgical– St. Francis Hospital, TelemetryUnit, Topeka, Ks
 Obstetrics andPediatrics – St. Francis, Labor andDelivery, Topeka, Ks
 Medical-Surgical–VAMedicalCenter, Topeka, Ks
 Preceptor, Role andScope Clinicalinternship (ExpectedCompletion June 4, 2016) – St. Francis Hospital, Labor
andDelivery, Topeka, Ks
Work History
KANSAS STATE LEGISLATIVEBOARD OF THE UNITED TRANSPORTATION UNION, Topeka, KS
UTU Legislative Board
Administrative Assistant- December 2012 to Present
 Workdirectly with the Legislative Directoron pending state legislation, regulatory matters, research, andpolicy proposals.
 Provide support to the organization’s state legislative andexecutive branch lobbying effort
 Serve as a representative of the directorin externalandinternalmeetings including responding to questions from external
sources regarding pending state issues.
 Gather, summarize andarchive federal andstate legislative, regulatoryandpolicy developments relevant to transportation
union issues
 Tracklegislation by attending Legislative hearings
 Assemble andorganize informationalpackets, binders andothernecessary documents.
 Draft andproofreaddocuments, including policy memos, talking points, correspondence to House, Senate and state agencies,
andother research documents as requestedon legislative, regulatory andpolicy issues.
 Assemble andorganize informationalpackets, binders andothernecessary documents.
 Collaborate with the state lobbyists andpolicy counsels to ensure the success of events andlobbying initiatives
 Provide administrative supportto director
 Perform other duties as assigned
MATTHEW FULLMER DDS, Topeka, KS
GeneralDentalPractice
Office Manager -March 2011-December 2012
 Treatment Plan coordinating: advising patient on insurance benefits, extensive knowledge on insurance benefits, billing,
frequency, Present treatment plans, Set upandmaintain a patient tracker file for payments andfollowup for treatment,
Patient-Doctor Liaison
 Front office duties; scheduling andmaintaining a tickler file, insurance billing, patient accounts, accounts payable/receivable,
employee time management, patient recordmaintenance andmultiline phone answering, human resources, payrolland
personnelmonitoring, monthly reporting, report to Doctor regarding staff andpractice behavior

2.  Communicate effectively andin a caring professionalmanner with patients regarding appointments, accounts, insurance,
dentalquestions/concerns
PEDIATRIC SMILES-ANITA MURRAY-CLARY DDS, Topeka, KS
Pediatric DentalPractice
Expanded Functions Dental Assistant/Public Relations Coordinator- August 2008 to March 2011
 Assist in all areas of dentistry; Comprehensive, Restorative, Conscious andIV Sedation, andmaintenance of Patient records,
Digital radiography, Bandfitting, Impressions, andLaboratory
 Maintain sterilizedinstruments, Preparation of treatment rooms, Orderandstocksupplies
 Cross trainedfor front office duties; scheduling, insurance billing, treatment planning, andvarious office duties, instructed
andtrainedqualifiedstaff for front office reception
 Marketing andPublic Relations liaison; developmarketing strategies, maintain website information andFacebookpage,
correspondwith media, and maintain referralreports
GREG COHEN DDS, Topeka, KS
GeneralDentalPractice
Office Manager- April 2008-August 2008
 Front office duties; scheduling, insurance billing, patient accounts, accounts payable/receivable, employeetime management,
patient record maintenance andmulti-line phone answering
 Communicate with patients regarding appointments, accounts, dentalquestions/concerns
 Schedule service or maintenance for computers
THE KIDS DENTIST-DAVID GILLHAM DDS, Topeka, KS
Pediatric DentalPractice
Clinical Coordinator -February 2000-March 2008
 Assist in all areas of dentistry; Comprehensive, Restorative, Conscious Sedation, Orthodontic Assistant andmaintenance of
Patient records, Digitalradiography, Bandfitting, Impressions, Bracket placement, andLaboratory
 Supervised5 dentalassistants; Create job descriptions, Performance Evaluations, SalaryEvaluations
 Maintain sterilizedinstruments, Preparation of treatment rooms, Orderandstocksupplies
 Cross trainedfor front office duties; scheduling, insurance billing, treatment planning, andvarious office duties, instructed
andtrainedqualifiedstaff for front office reception
 Marketing andPublic Relations liaison