This deck shares what the op 3 reasons Top Performers implement Enterprise Collaboration, top 3 tactics Top Performers use to maximize investments, most common challenge Top Performers face top 5 Performance Metrics Top Performers use to measure the success of Enterprise Collaboration.

1. Enterprise CollaborationBenchmark Report Key Findings Deck Publication Date: 2/2011 1

2. Insights and Best Practices from Top Performers Top 3 reasons Top Performers use Enterprise Collaboration Top 3 tactics Top Performers use to outperform peers with Enterprise Collaboration initiatives Most common challenge Top Performers face with Enterprise Collaboration Top 6 Performance Metrics Top Performers use to measure the success of Enterprise Collaboration initiatives 2 What’s In This Deck?

3. Increase employee productivity Manage information overload Improve coordination across geographic / departmental boundaries Reasons to Implement 3 *According to Top Performers , based on 187 Qualified Survey Responses to Q4 2010 Gleanster Enterprise Collaboration survey. **According to Everyone Else, shown only when a notable disparity occurs relative to Top Performers.

4. Put incentives in place to spur employee participation Establish goals (organizational, project-based, team, individual, etc) Change work processes to encourage collaboration Value Drivers 4 *According to Top Performers , based on 187 Qualified Survey Responses to Q4 2010 Gleanster Enterprise Collaboration survey. **According to Everyone Else, shown only when a notable disparity occurs relative to Top Performers.

5. Making the business case in terms of ROI Gaining senior-management support Tracking and measuring business outcomes Challenges 5 *According to Top Performers , based on 187 Qualified Survey Responses to Q4 2010 Gleanster Enterprise Collaboration survey.

6. Employee productivity / performance scores Average project implementation time Number of projects managed via the platform Employee job satisfaction Time-to-market for new products and services Total employee time logged into the platform Performance Metrics 6 *According to Top Performers , based on 187 Qualified Survey Responses to Q4 2010 Gleanster Enterprise Collaboration survey. **According to Everyone Else, shown only when a notable disparity occurs relative to Top Performers.

7. Download the Full Benchmark Report for Free (with complete vendor landscape) 7 http://bit.ly/hXkzHt