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Enter Kanban:
   21st Century Leadership
  for 21st Century Academia

           #EnterKanban

  Derek W. Wade                     Megan Stemm-Wade
  @derekwwade                        @mstemmdepaul
dwade@kumido.com                    mstemm@depaul.edu


                   www.kumido.com                       (C) 2009-2011
www.kumido.com   (C) 2009-2011
Need
 • collaboration with minimal process
Goals (via case study)
 • visualization empowers self-leadership
 • it’s easy to start
Learning Objectives
 • examples of visualization = empowerment
 • one team’s experience, from bad to better
 • 3 recommendations for you

                  www.kumido.com            (C) 2009-2011
My Worst Week



  status
  meetings!




                www.kumido.com   (C) 2009-2011
From the
classroom...




                                  ...to
                                online.
               www.kumido.com        (C) 2009-2011
80-90
                                                           course
                                                    every         s
                                                          10 wee
               Faculty                                           ks
 NEW COURSES




                           I.D. Team
REVISIONS




                                          Faculty
                         www.kumido.com                         (C) 2009-2011
Effects

“Should I fix this or are you?”
                             – teammate
“I thought we fixed this issue!”
                            – professor
“This link doesn’t work, is our assignment
 due today or tomorrow?”
                             – student


                   www.kumido.com         (C) 2009-2011
Problem                              Brainstormed “Remedy”

Ineffective meetings                 Meeting agendas
                                     Longer meetings!

Confusion about workloads/           Bring to the Director
responsibilities                     More meetings!

Rework                               Longer lead time requirements
(time spent double-checking)         Not possible!

Errors in final product               “Shift the burden” to final position
                                     Helplessness - not our problem!

              “The beatings will continue
                until morale improves!”

                               www.kumido.com                        (C) 2009-2011
DETERMINISTIC
“...causally determined by preceding events...”




                         9
                   www.kumido.com           (C) 2009-2011
Deterministic Improvement



Current                    Desired
            Remedy
 State                      State




          www.kumido.com         (C) 2009-2011
No Heat      ?             Comfy
                           Home




                11
          www.kumido.com           (C) 2009-2011
12
www.kumido.com   (C) 2009-2011
Replace           Comfy
No Heat
          Furnace           Home


  No
Furnace


                 13
           www.kumido.com           (C) 2009-2011
Keeping the Home Comfortable




                  14
            www.kumido.com     (C) 2009-2011
Temperature




Thermostat                        Heat
 difference                      Output




                      15
                www.kumido.com            (C) 2009-2011
Empirical Work

                 Inspect & Evaluate



Current
                     Action                Effects
 State



Empirical = based on direct observation (reality)


                    www.kumido.com                   (C) 2009-2011
Innovation
                 GamesTM

www.kumido.com   (C) 2009-2011
Innovation
                 GamesTM

www.kumido.com   (C) 2009-2011
Recommendations

1. Start with the pain (reality)

2. ...

3. ...




                 www.kumido.com    (C) 2009-2011
Enter Kanban!


Ready    Doing            Waiting   Done



                 +

             www.kumido.com                (C) 2009-2011
Maintenance
“Thermometer”

HIGH LOAD

   Name 1

   Name 2




   Name 3
   Name 4
   Name 5




LOW LOAD




                www.kumido.com   (C) 2009-2011
“You have a lot
                  going on...
                  ...maybe I can
                  take that this
                  week.”




www.kumido.com                (C) 2009-2011
Problem                      Kanban+CI         Effects

Ineffective meetings                           Reduced # of meetings,
                                               each very focused

Confusion about                                Instant workload
workloads/responsibilities    Visualization    re-distribution
                                   +
                                Standup
Rework                             +
(double-checking)                  CI

                                                          ?
Errors in final product



                              www.kumido.com                       (C) 2009-2011
Recommendations

1. Start with the pain (reality)

2. Make it visible

3. ...




                 www.kumido.com    (C) 2009-2011
www.kumido.com   (C) 2009-2011
Empirical Improvement

                    Inspect & Evaluate



  Current
                     Experiment               Effects
   State



It’s not Continuous Improvement if you only do it once!


                       www.kumido.com                   (C) 2009-2011
Addition of “Parking Lot”
for future projects
                                                             Horizontal lanes for
                                                        “Team Projects” or “Fires”




                    Maintenance “Thermometer” removed

                                  www.kumido.com                              (C) 2009-2011
Problem                      Kanban+CI         Effects

Ineffective meetings                           Reduced # of meetings,
                                               each very focused

Confusion about                                Instant workload
workloads/responsibilities    Visualization    re-distribution
                                   +
                                Standup
Rework                             +
(double-checking)                  CI
                                               More autonomy to
                                               build quality in
Errors in final product                         (with student workers)



                              www.kumido.com                        (C) 2009-2011
“Hard” Issues


         • student workers =
             on the team?
         • no common area
             for board
         • many visible tasks,
             few common goals

www.kumido.com              (C) 2009-2011
Recommendations

1. Start with the pain (reality)

2. Make it visible

3. Regularly experiment & evaluate




                 www.kumido.com      (C) 2009-2011
Credits
               Photos                               Works

Kanban boards                      Hohmann, L. (2007). Innovation games:
M. Stemm-Wade,                     creating breakthrough products through
DePaul University                  collaborative play. Upper Saddle River,
                                   NJ: Addison-Wesley

Classroom                          Ogunnaike, B., Ray, W. H. (1992). Process
                                   dynamics, modeling, and control. Oxford
DePaul University
                                   University Press
www.depaul.edu
                                   Stemm-Wade, M. (2011) [blog] Enter
Sailboat                           kanban: SNL ID team gets organized.
boatsnyyacht.net                   Retrieved from http://www.iddblog.org/?
                                   p=1150

Online course
Desire2Learn,
www.desire2learn.com



Special thanks to the DePaul SNL ID team
                         www.kumido.com                               (C) 2009-2011
Enter Kanban:
           21st Century Leadership
          for 21st Century Academia

  Thank You & Merci!
   Derek W. Wade                    Megan Stemm-Wade
   @derekwwade                      @mstemmdepaul
   dwade@kumido.com                 mstemm@depaul.edu
   gplus.to/derekwwade
   www.derekwwade.net
   www.kumido.com

How will you apply what you have learned?
                  #EnterKanban
                         www.kumido.com                 (C) 2009-2011

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Enter Kanban: 20th Century Leadership for 20th Century Academia

  • 1. Enter Kanban: 21st Century Leadership for 21st Century Academia #EnterKanban Derek W. Wade Megan Stemm-Wade @derekwwade @mstemmdepaul dwade@kumido.com mstemm@depaul.edu www.kumido.com (C) 2009-2011
  • 2. www.kumido.com (C) 2009-2011
  • 3. Need • collaboration with minimal process Goals (via case study) • visualization empowers self-leadership • it’s easy to start Learning Objectives • examples of visualization = empowerment • one team’s experience, from bad to better • 3 recommendations for you www.kumido.com (C) 2009-2011
  • 4. My Worst Week status meetings! www.kumido.com (C) 2009-2011
  • 5. From the classroom... ...to online. www.kumido.com (C) 2009-2011
  • 6. 80-90 course every s 10 wee Faculty ks NEW COURSES I.D. Team REVISIONS Faculty www.kumido.com (C) 2009-2011
  • 7. Effects “Should I fix this or are you?” – teammate “I thought we fixed this issue!” – professor “This link doesn’t work, is our assignment due today or tomorrow?” – student www.kumido.com (C) 2009-2011
  • 8. Problem Brainstormed “Remedy” Ineffective meetings Meeting agendas Longer meetings! Confusion about workloads/ Bring to the Director responsibilities More meetings! Rework Longer lead time requirements (time spent double-checking) Not possible! Errors in final product “Shift the burden” to final position Helplessness - not our problem! “The beatings will continue until morale improves!” www.kumido.com (C) 2009-2011
  • 9. DETERMINISTIC “...causally determined by preceding events...” 9 www.kumido.com (C) 2009-2011
  • 10. Deterministic Improvement Current Desired Remedy State State www.kumido.com (C) 2009-2011
  • 11. No Heat ? Comfy Home 11 www.kumido.com (C) 2009-2011
  • 12. 12 www.kumido.com (C) 2009-2011
  • 13. Replace Comfy No Heat Furnace Home No Furnace 13 www.kumido.com (C) 2009-2011
  • 14. Keeping the Home Comfortable 14 www.kumido.com (C) 2009-2011
  • 15. Temperature Thermostat Heat difference Output 15 www.kumido.com (C) 2009-2011
  • 16. Empirical Work Inspect & Evaluate Current Action Effects State Empirical = based on direct observation (reality) www.kumido.com (C) 2009-2011
  • 17. Innovation GamesTM www.kumido.com (C) 2009-2011
  • 18. Innovation GamesTM www.kumido.com (C) 2009-2011
  • 19. Recommendations 1. Start with the pain (reality) 2. ... 3. ... www.kumido.com (C) 2009-2011
  • 20. Enter Kanban! Ready Doing Waiting Done + www.kumido.com (C) 2009-2011
  • 21. Maintenance “Thermometer” HIGH LOAD Name 1 Name 2 Name 3 Name 4 Name 5 LOW LOAD www.kumido.com (C) 2009-2011
  • 22. “You have a lot going on... ...maybe I can take that this week.” www.kumido.com (C) 2009-2011
  • 23. Problem Kanban+CI Effects Ineffective meetings Reduced # of meetings, each very focused Confusion about Instant workload workloads/responsibilities Visualization re-distribution + Standup Rework + (double-checking) CI ? Errors in final product www.kumido.com (C) 2009-2011
  • 24. Recommendations 1. Start with the pain (reality) 2. Make it visible 3. ... www.kumido.com (C) 2009-2011
  • 25. www.kumido.com (C) 2009-2011
  • 26. Empirical Improvement Inspect & Evaluate Current Experiment Effects State It’s not Continuous Improvement if you only do it once! www.kumido.com (C) 2009-2011
  • 27. Addition of “Parking Lot” for future projects Horizontal lanes for “Team Projects” or “Fires” Maintenance “Thermometer” removed www.kumido.com (C) 2009-2011
  • 28. Problem Kanban+CI Effects Ineffective meetings Reduced # of meetings, each very focused Confusion about Instant workload workloads/responsibilities Visualization re-distribution + Standup Rework + (double-checking) CI More autonomy to build quality in Errors in final product (with student workers) www.kumido.com (C) 2009-2011
  • 29. “Hard” Issues • student workers = on the team? • no common area for board • many visible tasks, few common goals www.kumido.com (C) 2009-2011
  • 30. Recommendations 1. Start with the pain (reality) 2. Make it visible 3. Regularly experiment & evaluate www.kumido.com (C) 2009-2011
  • 31. Credits Photos Works Kanban boards Hohmann, L. (2007). Innovation games: M. Stemm-Wade, creating breakthrough products through DePaul University collaborative play. Upper Saddle River, NJ: Addison-Wesley Classroom Ogunnaike, B., Ray, W. H. (1992). Process dynamics, modeling, and control. Oxford DePaul University University Press www.depaul.edu Stemm-Wade, M. (2011) [blog] Enter Sailboat kanban: SNL ID team gets organized. boatsnyyacht.net Retrieved from http://www.iddblog.org/? p=1150 Online course Desire2Learn, www.desire2learn.com Special thanks to the DePaul SNL ID team www.kumido.com (C) 2009-2011
  • 32. Enter Kanban: 21st Century Leadership for 21st Century Academia Thank You & Merci! Derek W. Wade Megan Stemm-Wade @derekwwade @mstemmdepaul dwade@kumido.com mstemm@depaul.edu gplus.to/derekwwade www.derekwwade.net www.kumido.com How will you apply what you have learned? #EnterKanban www.kumido.com (C) 2009-2011