The document discusses enhancing college communications through improved use of information technology. It identifies selecting and implementing new technologies, identifying a vision for enhanced communications, and discussing how to achieve that vision as goals. The document then provides examples of improved communication tools and methods that could be implemented, such as online directories, role-based email addresses, presence information, phone system features, document sharing, and analyzing business processes. It emphasizes that many improvements could be made through existing software and systems with modest investments of time, effort and money.