Migrating from Remedyforce to BMC Helix empowers organizations with advanced ITSM capabilities, driving efficiency and growth. Vyom Labs ensures a seamless transition, leveraging expertise in both platforms. Embrace the future of IT service management with Vyom Labs and BMC Helix for enhanced efficiency, improved service delivery, and unrivaled innovation. Contact us today for a journey towards digital excellence. Read our blog for more : https://vyomlabs.com/enhance-your-it-service-management-migrating-from-remedyforce-to-bmc-helix

2. Migrating from Remedyforce to BMC Helix is a strategic
decision that can propel your organization forward and
unlock a new level of operational excellence

3. Embrace the Power of
Next-Generation ITSM
In an era where artificial intelligence and machine
learning are transforming industries, BMC Helix harnesses
the power of these technologies to revolutionize ITSM
BMC Helix integrates these advanced technologies to
automate and streamline IT processes, leading to
improved incident management, problem resolution, and
change management
With BMC Helix, businesses can benefit from enhanced
self-service capabilities, empowering users to resolve
issues independently and reducing the burden on IT
support teams

4. Reasons to Migrate from
RemedyForce to BMC
Helix

5. 1. Operational Capability & Flexibility
Analyze your data to identify problems
& major incidents: Leverage BMC
Helix’s advanced analytics capabilities
to analyze data and proactively
identify potential problems and major
incidents
Automate repeatable tasks, such as
assignment & categorization & email
handling: Streamline your IT
processes by automating repetitive
tasks like assignment, categorization,
and email handling using BMC Helix’s
automation features
Publish knowledge articles across the
team: Facilitate knowledge sharing
and collaboration within your IT team
by easily publishing and sharing
knowledge articles through BMC Helix
Analyze the risk of change: Gain
valuable insights into the potential
risks associated with changes in your
IT environment using BMC Helix’s risk
analysis capabilities

6. 2. User Experience Acceleration
Seamless user experience across MS
Teams and Slack: Integrate BMC
Helix with MS Teams and Slack for a
smooth user experience
Interactive conversational support
with Virtual Agent : Leverage BMC
Helix’s Virtual Agent for interactive
and conversational support through a
chatbot interface
Access knowledge articles from
multiple sources: Enable easy access
to knowledge articles from various
sources within BMC Helix
Collaborate and keep teams informed
across support groups: Foster
collaboration and keep team
members informed on specific tickets
within BMC Helix, even if they are not
directly involved

7. 3. Reduction in Overhead Expenses
Significant reduction in effort and
cost: BMC Helix reduces the
effort and cost involved in
supporting services, enabling
more efficient and cost-effective
operations
Faster upgrade times: With BMC
Helix, upgrade processes are
streamlined and accelerated,
minimizing downtime and
maximizing productivity
Leverage BMC’s innovation for
app development: Take
advantage of BMC’s continuous
innovation by utilizing BMC Helix
to develop and deploy more
applications, driving business
growth and enhancing service
offerings

8. 4. Quick Future Turnarounds
Onboard your other
verticals/business units : Expand
the benefits of BMC Helix beyond
ITSM by onboarding other
verticals or business units within
your organization, such as
Finance, HR, and Facility
1
Onboard your dealers and
suppliers, enabling self-
registration and ticket raising:
Extend the reach of your service
management by onboarding
dealers and suppliers onto BMC
Helix
2
Helix iPaaS for other integrations:
Unlock the power of integration
with BMC Helix iPaaS
3

9. Seamlessly Transitioning to BMC Helix
A Smooth Migration Process for Uninterrupted Operations is the
key reason to move to BMC Helix
However, with the assistance of experienced professionals like
Vyom Labs, the migration process becomes seamless and
hassle-free
As stated in a report by Gartner, by 2023, 50% of organizations
will shift from traditional ITSM tools to cloud-based alternatives

10. A Smooth Migration Process for Uninterrupted
Operations
Additionally, Vyom Labs offers
user training and support,
equipping employees with the
necessary knowledge and skills
to navigate BMC Helix effectively
Their extensive training programs
empower users to make the most
of the platform’s capabilities,
optimizing productivity and
enhancing user satisfaction

11. Accelerate Innovation and Agility
BMC Helix’s cloud-native architecture offers unparalleled
scalability and flexibility, allowing businesses to scale their
operations seamlessly and accommodate evolving business
needs

12. Visit us
https://vyomlabs.com/bmc-helix-migration-services/
Read Our blog to know more
https://medium.com/@sonalighoderao1/future-proofing-it-the-roadmap-for-bmc-helix-itsm-adoption-
in-2024-18d331f02ad7