What’s a Steamboat/Hotpot?
&
Where do They Come From?
● Originated from Mongolia
● Meat (beef,mutton,horse)
● Chinese hot pot has 1000 years history
● Tang Dynasty
● Mongolian Yuan Dynasty
● Qing Dynasty (AD 1644-1912)
● famous among the East Asians
● raw food are placed into hot pot to cook
It is said that the Chinese, Japanese & Koreans eat hot pot for supper
during winter season.
Traditional
vs
Modern
A traditional steamboat restaurant: charcoal & manually fan the fire to
expedite the fire, metal utensils.
A modern steamboat restaurant: electric stove or gas. uses claypot
utensils.
Brief Bios For
The Businesses
Goh Huat Seng Restaurant vs Tupai Tupai Restaurant
GOH
HUAT
SENG
RESTAURA
NT
● Established in: 1977
● Traditional Steamboat Restaurant
● 59-A, Lebuh Kimberly, Pulau
Pinang, Malaysia
● Recognition:
Listed as the top #255 of 463
Restaurants in George Town
(Trip Advisor)
Mr Ru Fa,
grandson of founder: Ru Ying Bao & Hwang Jia Ti
-Claimed that his grandparents started this to make
ends meet to support their family
-Live just above their restaurant
-Most of the dishes they serve are: fishballs, wonton
(pork dumplings), vegetables, fish fillets & even
seafood
-Signature Dishes: Teochew Fish Head Soup that
has unlimited refills of soup
GOH
HUAT
SENG
RESTAURA
NT
Speciality of
Goh
Huat
Seng
Restaurant
The soup keeps on boiling by the
continuous burning charcoal.
Oyster omelette,
one of the best seller in this restaurant.
Teochew Fish Head Soup
A pre-war shop house with good
ventilation and natural lighting.
A small golden pot
used to braise soup
A small fan used to expedite
the burning.
Basic prices of the steamboat dishes.
Tupai-Tupai
Restaurant
▹ Established in 1999
(16 Years Ago)
▹ Modern Steamboat
Restaurant
▹ 551A, Jalan Bukit Petaling,
Bukit Petaling,
50460 Kuala Lumpur,
Federal Territory of Kuala
Lumpur, Malaysia
▹ TripAdvisor claimed that it is
the no. 603 restaurant in KL
TUPAI
TUPAI
RESTAURA
NT
Mr Nizam,
son of the founder.
-It is easier to succeed in F&B line
-Sophisticated & innovative idea of hotpot,
halal ingredients
- Steamboat, Western (Shah Alam) &
Chinese Food (halal style)
- Signature dishes: Tom Yam Air Kelapa
(coconut water) & Black Pepper Fried
Rice
Specialities
of
Tupai
Tupai
Restaurant
- They offer varieties of foods
for buffet.
- Malay + Chinese style food
Cozy outdoor kampung feels in the middle
of the city
And not to mention, the large iguana at
the entrance of the restaurant
Similarities
&
Differences
Similarities
Type of foods:
Steamboat & Ala-carte
(Black Pepper Rice & Teochew Fish
Head Soup)
Business Strategy:
Unique food that people have good
reviews on Tripadvisor
Opening hours:
Few hours in the morning, more
than 4 hours at night
Type of Business:
Family business
Nature of Business:
Product variety & monopolistic competitive
Hygiene Level:
Clean & Neat
*monopolistic means many sellers in the
market but no more than a 100. (a lot of
steamboat restaurants)
Differences
Customers
Operating Style
Competitors
Building style
Location
Established..ago
Competitors
Goh
Huat
Seng’s
Competitors
E.T steamboat restaurantRestaurant Town Steamboat
Goh Huat
Seng
Restaurant
Within 900
meters
radius
Competitors
of
Goh Huat
Seng
Number of competitors within 900m:
Restaurant Town Steamboat
● Business Hours for Dim Sum
Weekdays(9.00am-3.00pm)
Weekends & Public
Holidays(8.00am-3.00pm)
● Business Hours for steamboat
(6.00pm daily)
● Serves Chinese Cuisine
E.T. Steamboat
● Business Hours (5.00pm - 12am)
● Serve not only steamboat but “Char Koay Teow”.
Competitors
of
Goh Huat
Seng
Tupai
Tupai’s
Competitor
XMQ KL Steamboat
Restaurant
Competitor Within a 900m Radius
Tupai-Tupai
steamboat restaurant
Competitor
of Tupai-
Tupai
Restaurant XMQ KL Steamboat
● Business Hours
(12.00pm-12.00am)
● Specialty
(Hunan Spicy Steamboat)
● Pork Free Cuisine (Halal)
Number of Competitors:
Weaknesses
&
Recommendations
Limited Access of Parking
★ Should provide extra parking spaces
mainly for their customers.
Better Appearance On The Menu & Place
★ Menu was in A4 papers and had liquid paper on.
Place:
★ Dirty walls
★ Rusty tiles & ceilings
★ Lack of design (i.e menus on the wall)
★ Renovate tiles
★ Repaint walls
Price Should Be Reduced & Operating Hours
Closed on public Holidays:
★ Should open every public
holidays
★ Provide at least one off day
for workers on weekdays
The parking lot pavements are
chapped and feels bumpy.
★ Improve parking lot
★ Not well maintained
Parking Lot Should Be Paved
“➢ History of Steamboat/Hotpot:
What is hotpot? (n.d.). Retrieved May 17, 2015, from https://sites.google.com/site/luckyhotpot/about-us-
1/about-hotpot
➢ Hungrygowhere.my,. (2014). Tupai Tupai - Malaysia's Best Kept Secret. Retrieved 18 May 2015, from
http://www.hungrygowhere.my/dining-guide/tried-and-tested/tupai-tupai-malaysia-s-best-kept-secret-*aid-
a1513101/
➢ Goh Huat Seng, George Town. (n.d.). Retrieved May 18, 2015, from
http://www.tripadvisor.com.my/Restaurant_Review-g298303-d1197827-Reviews-Goh_Huat_Seng-
George_Town_Penang_Island_Penang.html
“
➢ Town Steamboat Restaurant, George Town. (n.d.). Retrieved May 21, 2015, from
http://www.tripadvisor.com.my/Restaurant_Review-g298303-d4298286-Reviews-
Town_Steamboat_Restaurant-George_Town_Penang_Island_Penang.html
➢ Yi Bing Qing Fish Head Steamboat (George Town). (n.d.). Retrieved May 21, 2015, from
http://my.openrice.com/penang/restaurant/yi-bing-qing-fish-head-steamboat-george-town/336580
➢ Steamboat Restaurants in Kuala Lumpur. (n.d.). Retrieved May 17, 2015, from
http://food.malaysiamostwanted.com/cuisines/steamboat

English )

  • 2.
  • 3.
    ● Originated fromMongolia ● Meat (beef,mutton,horse) ● Chinese hot pot has 1000 years history ● Tang Dynasty ● Mongolian Yuan Dynasty ● Qing Dynasty (AD 1644-1912) ● famous among the East Asians ● raw food are placed into hot pot to cook It is said that the Chinese, Japanese & Koreans eat hot pot for supper during winter season.
  • 4.
    Traditional vs Modern A traditional steamboatrestaurant: charcoal & manually fan the fire to expedite the fire, metal utensils. A modern steamboat restaurant: electric stove or gas. uses claypot utensils.
  • 5.
    Brief Bios For TheBusinesses Goh Huat Seng Restaurant vs Tupai Tupai Restaurant
  • 6.
    GOH HUAT SENG RESTAURA NT ● Established in:1977 ● Traditional Steamboat Restaurant ● 59-A, Lebuh Kimberly, Pulau Pinang, Malaysia ● Recognition: Listed as the top #255 of 463 Restaurants in George Town (Trip Advisor)
  • 7.
    Mr Ru Fa, grandsonof founder: Ru Ying Bao & Hwang Jia Ti -Claimed that his grandparents started this to make ends meet to support their family -Live just above their restaurant -Most of the dishes they serve are: fishballs, wonton (pork dumplings), vegetables, fish fillets & even seafood -Signature Dishes: Teochew Fish Head Soup that has unlimited refills of soup GOH HUAT SENG RESTAURA NT
  • 8.
    Speciality of Goh Huat Seng Restaurant The soupkeeps on boiling by the continuous burning charcoal. Oyster omelette, one of the best seller in this restaurant. Teochew Fish Head Soup
  • 9.
    A pre-war shophouse with good ventilation and natural lighting. A small golden pot used to braise soup A small fan used to expedite the burning. Basic prices of the steamboat dishes.
  • 10.
    Tupai-Tupai Restaurant ▹ Established in1999 (16 Years Ago) ▹ Modern Steamboat Restaurant ▹ 551A, Jalan Bukit Petaling, Bukit Petaling, 50460 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ▹ TripAdvisor claimed that it is the no. 603 restaurant in KL
  • 11.
    TUPAI TUPAI RESTAURA NT Mr Nizam, son ofthe founder. -It is easier to succeed in F&B line -Sophisticated & innovative idea of hotpot, halal ingredients - Steamboat, Western (Shah Alam) & Chinese Food (halal style) - Signature dishes: Tom Yam Air Kelapa (coconut water) & Black Pepper Fried Rice
  • 12.
    Specialities of Tupai Tupai Restaurant - They offervarieties of foods for buffet. - Malay + Chinese style food
  • 13.
    Cozy outdoor kampungfeels in the middle of the city And not to mention, the large iguana at the entrance of the restaurant
  • 14.
  • 15.
    Similarities Type of foods: Steamboat& Ala-carte (Black Pepper Rice & Teochew Fish Head Soup) Business Strategy: Unique food that people have good reviews on Tripadvisor Opening hours: Few hours in the morning, more than 4 hours at night
  • 16.
    Type of Business: Familybusiness Nature of Business: Product variety & monopolistic competitive Hygiene Level: Clean & Neat *monopolistic means many sellers in the market but no more than a 100. (a lot of steamboat restaurants)
  • 17.
  • 18.
  • 19.
    Goh Huat Seng’s Competitors E.T steamboat restaurantRestaurantTown Steamboat Goh Huat Seng Restaurant Within 900 meters radius
  • 20.
    Competitors of Goh Huat Seng Number ofcompetitors within 900m: Restaurant Town Steamboat ● Business Hours for Dim Sum Weekdays(9.00am-3.00pm) Weekends & Public Holidays(8.00am-3.00pm) ● Business Hours for steamboat (6.00pm daily) ● Serves Chinese Cuisine
  • 21.
    E.T. Steamboat ● BusinessHours (5.00pm - 12am) ● Serve not only steamboat but “Char Koay Teow”. Competitors of Goh Huat Seng
  • 22.
    Tupai Tupai’s Competitor XMQ KL Steamboat Restaurant CompetitorWithin a 900m Radius Tupai-Tupai steamboat restaurant
  • 23.
    Competitor of Tupai- Tupai Restaurant XMQKL Steamboat ● Business Hours (12.00pm-12.00am) ● Specialty (Hunan Spicy Steamboat) ● Pork Free Cuisine (Halal) Number of Competitors:
  • 24.
  • 25.
    Limited Access ofParking ★ Should provide extra parking spaces mainly for their customers.
  • 26.
    Better Appearance OnThe Menu & Place ★ Menu was in A4 papers and had liquid paper on.
  • 27.
    Place: ★ Dirty walls ★Rusty tiles & ceilings ★ Lack of design (i.e menus on the wall) ★ Renovate tiles ★ Repaint walls
  • 28.
    Price Should BeReduced & Operating Hours Closed on public Holidays: ★ Should open every public holidays ★ Provide at least one off day for workers on weekdays
  • 29.
    The parking lotpavements are chapped and feels bumpy. ★ Improve parking lot ★ Not well maintained Parking Lot Should Be Paved
  • 30.
    “➢ History ofSteamboat/Hotpot: What is hotpot? (n.d.). Retrieved May 17, 2015, from https://sites.google.com/site/luckyhotpot/about-us- 1/about-hotpot ➢ Hungrygowhere.my,. (2014). Tupai Tupai - Malaysia's Best Kept Secret. Retrieved 18 May 2015, from http://www.hungrygowhere.my/dining-guide/tried-and-tested/tupai-tupai-malaysia-s-best-kept-secret-*aid- a1513101/ ➢ Goh Huat Seng, George Town. (n.d.). Retrieved May 18, 2015, from http://www.tripadvisor.com.my/Restaurant_Review-g298303-d1197827-Reviews-Goh_Huat_Seng- George_Town_Penang_Island_Penang.html
  • 31.
    “ ➢ Town SteamboatRestaurant, George Town. (n.d.). Retrieved May 21, 2015, from http://www.tripadvisor.com.my/Restaurant_Review-g298303-d4298286-Reviews- Town_Steamboat_Restaurant-George_Town_Penang_Island_Penang.html ➢ Yi Bing Qing Fish Head Steamboat (George Town). (n.d.). Retrieved May 21, 2015, from http://my.openrice.com/penang/restaurant/yi-bing-qing-fish-head-steamboat-george-town/336580 ➢ Steamboat Restaurants in Kuala Lumpur. (n.d.). Retrieved May 17, 2015, from http://food.malaysiamostwanted.com/cuisines/steamboat

Editor's Notes

  • #16 Steamboat & ala-carte(Teochew Fish & Black Pepper Rice). Few hours in the morning & more than 4 hours at night. Unique food that others do not have. Family Business. Product variety & monopolistic competitive. Fairly clean.