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Empowering Performance Through Servant Leadership
Jess Long
@ScrumAndGinger
Jess Long
 Enterprise Agile Coach
 Transformation Specialist, Speaker, Author
 jessy.long@yahoo.com
 @ScrumAndGinger on Twitter
 www.scrumandginger.com
Born and raised Waterfall
Dabbled in Kanban
Settled down with Scrum
Jess Long
@ScrumAndGinger
Relocate to waterfront property
Create outdoor living space
Have a kid
Have another kid
Update Kitchen
My Backlog
Jess Long
@ScrumAndGinger
Relocate to waterfront property
Create outdoor living space
Have a kid
Have another kid
Update Kitchen
My Backlog
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
I even did upfront planning!
Jess Long
@ScrumAndGinger
Relocate to waterfront property
Create outdoor living space
Have a kid
Have another kid
Update Kitchen
My Backlog
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Relocate to waterfront property
Create outdoor living space
Have a kid
Have another kid
Update Kitchen
My Backlog
Jess Long
@ScrumAndGinger
Relocate to waterfront property
Create Maintain outdoor living space (change in scope)
Have a kid
Have another kid
Update Kitchen
My Backlog
Save money
Read about parenting
Convert room into a proper nursery
Get knocked up
Jess Long
@ScrumAndGinger
Relocate to waterfront property
Create Maintain outdoor living space (change in scope)
Have a kid
Have another kid
Update Kitchen
My Backlog
Save money
Read about parenting
Convert room into a proper nursery
Get knocked up
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Relocate to waterfront property
Create Maintain outdoor living space (change in scope)
Have a kid
Have another kid
Update Kitchen
My Backlog
Save money
Read about parenting
Convert room into a proper nursery
Get knocked up
Jess Long
@ScrumAndGinger
My Backlog
Have a kid
Save money
Read about parenting
Convert room into a proper nursery
Get knocked up
DEPENDENCIES!!!
Cut down tree
Get a new roof
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Relocate to waterfront property
Create Maintain outdoor living space (change in scope)
Have a kid
Have another kid
Update Kitchen
My Backlog
Save money
Read about parenting
Convert room into a proper nursery
Get knocked up
DEPENDENCIES!!!
Cut down tree
Get a new roof
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Relocate to waterfront property
Create Maintain outdoor living space (change in scope)
Have a kid
Have another kid
Update Kitchen
My Backlog
Save money
Read about parenting
Convert room into a proper nursery
Get knocked up
DEPENDENCIES!!
Cut down tree
Get a new roof
SCOPE CREEP!
Jess Long
@ScrumAndGinger
Hurricane Sandy
Jess Long
@ScrumAndGinger
BLOCKED
Jess Long
@ScrumAndGinger
Upfront planning only takes you so far
Embrace YAGNI (“You aren’t gonna need it”)
Identify stories of EPIC proportion and break down into
smaller slices
Expect Dependencies and constantly reevaluate priority order
Retrospective
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Through my own experience of Agile adoption…
I saw parallels to real life.
I also saw parallels of principles and concepts
recognized at a team level that can be brought to scale
organizational change and culture.
I was fascinated with the Scrum Master and the value
of Servant Leadership.
The most toxic of all organizational debt?
= Bad managers
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
The most toxic of all organizational debt?
= Bad managers
Jess Long
@ScrumAndGinger
Leadership is not a rank, it
is a responsibility.
Jess Long
@ScrumAndGinger
Ask not what your team can
do for you, ask what you
can do for your team.
Jess Long
@ScrumAndGinger
“The servant-leader is servant first, it
begins with natural feeling that one
wants to serve, to serve first, as
opposed to, wanting power, influence,
fame or wealth.”
-Robert Greenleaf
Jess Long
@ScrumAndGinger
“A leader is best when people barely
know he exists, when his work is
done, his aim fulfilled, they will say:
we did it ourselves.”
-Lao Tzu
Jess Long
@ScrumAndGinger
…influence rather than power and control
…inspiration rather than position and title
…focusing on others’ strengths rather than weaknesses
…listening rather than giving orders
…humility rather than pride
…the big picture rather than self interest
…long-range benefits rather than short-term profits
…creating new futures rather than maintaining the status quo
Jess Long
@ScrumAndGinger
For some of us…
This is second nature.
Jess Long
@ScrumAndGinger
But for some, it’s an alien concept…
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
All they want to do is manage…
when all we need them to do is lead.
Jess Long
@ScrumAndGinger
So...
How do we convert someone?
How do we spread this vision so that
others adopt this model?
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Jess Long
@ScrumAndGinger
Conceptualization
Jess Long
@ScrumAndGinger
Witnessing acts of generosity releases oxytocin.
Jess Long
@ScrumAndGinger
GOOD NEWS!!
Operationalization
…By Means of Demonstration and Invitation
Jess Long
@ScrumAndGinger
Lean Coffee / Open Space / Unconference
Jess Long
@ScrumAndGinger
Lunch & Learn / Key Note Speaker
Jess Long
@ScrumAndGinger
Working Remote
Jess Long
@ScrumAndGinger
Kudos Wall
Jess Long
@ScrumAndGinger
Feedback Board
Jess Long
@ScrumAndGinger
Celebrate Failure
Jess Long
@ScrumAndGinger
Individual Retro Reviews
Jess Long
@ScrumAndGinger
360 Degree Feedback
Jess Long
@ScrumAndGinger
Roundtables
Jess Long
@ScrumAndGinger
Scaled Retrospective
Jess Long
@ScrumAndGinger
Team Level Interviews
Jess Long
@ScrumAndGinger
Gemba Walks
Jess Long
@ScrumAndGinger
Storytelling
Jess Long
@ScrumAndGinger
-Lean Coffee/ Open Space / Unconference
-Lunch & Learn / Key Note Speaker
-Working Remote
-Kudos Wall
-Feedback Board
-Celebrate Failure
-Individual Retro Reviews
-360 Feedback
-Roundtables
-Scaled Retrospective
-Team Level Interviews
-Gemba Walks
-Storytelling
Jess Long
@ScrumAndGinger
Your experiences…
Jess Long
@ScrumAndGinger
Jess Long
 Enterprise Agile Coach
 Transformation Specialist, Speaker, Author
 jessy.long@yahoo.com
 @ScrumAndGinger on Twitter
 www.scrumandginger.com

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