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Employee Well-being:  New Rules for a Better Workplace January 29, 2010
On Today’s Agenda… There is  DEPRESSION … …  and  STRESS …
On Today’s Agenda… … POOR WORKING CONDITIONS …
On Today’s Agenda… And LOTS of STATISTICS…
Why Employee Well Being Matters
Is Employee Well Being Important? ,[object Object],[object Object]
Ipsos’ Stats: Depression ,[object Object],[object Object],[object Object],[object Object]
Ipsos’ Stats: Impact of Depression ,[object Object],[object Object],[object Object],[object Object]
Ipsos’ Stats: Stress ,[object Object],[object Object],[object Object],[object Object],[object Object]
Impact of Stress ,[object Object],[object Object]
Loyalty & Engagement: A Two Way Street  ,[object Object],[object Object],[object Object],[object Object]
Well Being - Retention Connection ,[object Object],[object Object]
Well Being - Engagement Connection EMPLOYEE UNIT / DEPARTMENT ORGANIZATION Clear and realistic objectives Job content Autonomy Motivating objectives Endorsement of strategy and values Understanding of change Completed projects Manager fulfilling commitments Room for initiative Training Attention to staff well being Employees valued and recognized
Employee Well Being in Canada
Well Being in Canada How would you grade your well being at work?  (1 to 10 in %) Scale + % 7.2 Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
Well Being in Canada by Gender How would you grade your well being at work?  (1 to 10 in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009 Scale + %
Well Being in Canada by Region How would you grade your well being at work?  (1 to 10 in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009 Scale + %
Attention Paid to Well Being How much attention do you feel that your employer pays to quality of life and well being of employees at work? (in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
Foundations of Employee Well Being
4 Pillars Working Conditions Work Atmosphere Stress Level Performance Management Salary  Benefits Work-life Balance Management of Daily Constraints Training Opportunities Attention Paid to Skill Development Recognition Compensation   Work  Environment   Balance   Training
Pillar #1: Work Environment ,[object Object],[object Object],[object Object],[object Object],Work  Environment
Stress Levels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Attention Paid to Stress How much attention do you feel that your employer pays to levels of stress? (in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
Working Conditions & Atmosphere ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Attention Paid to Working Conditions How much attention do you feel that your employer pays to working conditions? (in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
Pillar #2 Ability to manage work-life balance and daily constraints Work  Environment   Balance
Work Life Balance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Management of Daily Constraints ,[object Object],[object Object],[object Object]
Attention Paid to Employee Difficulties How much attention do you feel that your employer pays to employee difficulties in their private lives? (in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
Pillar #3 Satisfying salary and benefits  Efficient performance management system Recognition Compensation
Salary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Performance Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Pillar #4 Training and  skill development opportunities Recognition Compensation   Training
Training and Skill Development ,[object Object],[object Object],[object Object],[object Object],[object Object]
Attention Paid to Skill Development How much attention do you feel that your employer pays to the development of employee skills? (in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
How to Address Employee Expectations
Importance of External Benchmarking Where is your organization positioned?
[object Object],Employee Well Being Requires…
Employee Well Being Requires… ,[object Object]
Employee Well Being Requires… ,[object Object]
Priority Matrix Higher Impact Lower Impact Impact on Well Being Higher  Score Lower  Score Performance
Priority Matrix for Canada Higher Impact Lower Impact Impact on Well Being Higher  Score Lower  Score Performance STRENGTHS TO MAINTAIN SECONDARY MAINTENANCE AREAS FOR IMPROVEMENT SECONDARY IMPROVEMENT Freeze and Cuts Job Security Anxiety
[object Object],[object Object],Ipsos’ Recommendation #1
[object Object],[object Object],Ipsos’ Recommendation #2
Your Ipsos Contact: jb.aloy @ ipsos.com www.ipsos.com/loyalty/ERM

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Employee Well Being - New Rules For A Better Workplace

  • 1. Employee Well-being: New Rules for a Better Workplace January 29, 2010
  • 2. On Today’s Agenda… There is DEPRESSION … … and STRESS …
  • 3. On Today’s Agenda… … POOR WORKING CONDITIONS …
  • 4. On Today’s Agenda… And LOTS of STATISTICS…
  • 5. Why Employee Well Being Matters
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Well Being - Engagement Connection EMPLOYEE UNIT / DEPARTMENT ORGANIZATION Clear and realistic objectives Job content Autonomy Motivating objectives Endorsement of strategy and values Understanding of change Completed projects Manager fulfilling commitments Room for initiative Training Attention to staff well being Employees valued and recognized
  • 14. Employee Well Being in Canada
  • 15. Well Being in Canada How would you grade your well being at work? (1 to 10 in %) Scale + % 7.2 Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
  • 16. Well Being in Canada by Gender How would you grade your well being at work? (1 to 10 in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009 Scale + %
  • 17. Well Being in Canada by Region How would you grade your well being at work? (1 to 10 in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009 Scale + %
  • 18. Attention Paid to Well Being How much attention do you feel that your employer pays to quality of life and well being of employees at work? (in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
  • 20. 4 Pillars Working Conditions Work Atmosphere Stress Level Performance Management Salary Benefits Work-life Balance Management of Daily Constraints Training Opportunities Attention Paid to Skill Development Recognition Compensation Work Environment Balance Training
  • 21.
  • 22.
  • 23. Attention Paid to Stress How much attention do you feel that your employer pays to levels of stress? (in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
  • 24.
  • 25. Attention Paid to Working Conditions How much attention do you feel that your employer pays to working conditions? (in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
  • 26. Pillar #2 Ability to manage work-life balance and daily constraints Work Environment Balance
  • 27.
  • 28.
  • 29. Attention Paid to Employee Difficulties How much attention do you feel that your employer pays to employee difficulties in their private lives? (in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
  • 30. Pillar #3 Satisfying salary and benefits Efficient performance management system Recognition Compensation
  • 31.
  • 32.
  • 33.
  • 34. Pillar #4 Training and skill development opportunities Recognition Compensation Training
  • 35.
  • 36. Attention Paid to Skill Development How much attention do you feel that your employer pays to the development of employee skills? (in %) Source = Ipsos Reid ‘Build a Better Workplace’ Study, national sample of 1,128 employees, May 2009
  • 37. How to Address Employee Expectations
  • 38. Importance of External Benchmarking Where is your organization positioned?
  • 39.
  • 40.
  • 41.
  • 42. Priority Matrix Higher Impact Lower Impact Impact on Well Being Higher Score Lower Score Performance
  • 43. Priority Matrix for Canada Higher Impact Lower Impact Impact on Well Being Higher Score Lower Score Performance STRENGTHS TO MAINTAIN SECONDARY MAINTENANCE AREAS FOR IMPROVEMENT SECONDARY IMPROVEMENT Freeze and Cuts Job Security Anxiety
  • 44.
  • 45.
  • 46. Your Ipsos Contact: jb.aloy @ ipsos.com www.ipsos.com/loyalty/ERM