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Employee Motivation & Stress Management


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This presentation was part of a corporate psychological coaching programme delivered a couple years back to address Employee Motivation Enhancement, Stress Management, Goal setting, Relaxation Training etc.

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Employee Motivation & Stress Management

  1. 1. Employee Motivation & Stress Management Renjan Roy Mathew Consultant Clinical Psychologist Head R & D Medvista Dr. Renjan Roy Mathew [email_address]
  2. 2. Video Dr. Renjan Roy Mathew [email_address]
  3. 3. <ul><li>Peoples are not rabbits, dolphins… </li></ul><ul><li>People have incomparable dignity </li></ul><ul><li>But, people want to do things that they find rewarding… </li></ul><ul><li>Behave as they are being rewarded or penalized </li></ul><ul><li>Repeat behaviour that have a favorable consequence </li></ul>Dr. Renjan Roy Mathew [email_address]
  4. 4. <ul><li>People differ by nature, </li></ul><ul><ul><li>ability to perform </li></ul></ul><ul><ul><li>Will to do so </li></ul></ul><ul><li>People with less ability but stronger will are able to perform better than people with superior ability and lack of will. </li></ul>Dr. Renjan Roy Mathew [email_address]
  5. 5. <ul><li>Hard work is crucial to success and achievement. </li></ul><ul><li>&quot;genius is 10% inspiration and 90% perspiration.“ </li></ul><ul><ul><li>Albert Einstein </li></ul></ul><ul><li>This &quot;will&quot; to do is known as motivation. </li></ul><ul><li>Fell in a well… What you think? </li></ul>Dr. Renjan Roy Mathew [email_address]
  6. 6. Work Motivation: exercise <ul><li>Think of one time when you were really happy at your work and put in more than ordinary effort. </li></ul><ul><li>What were the circumstances? </li></ul><ul><li>Why did you feel the way you did? </li></ul><ul><li>______________________________________ </li></ul><ul><li>____________________________________________________________________________ </li></ul>Dr. Renjan Roy Mathew [email_address]
  7. 7. <ul><li>Think of some happening at work that made you feel unhappy and dissatisfied and resulted in your putting in less effort. </li></ul><ul><li>What was the situation? </li></ul><ul><li>Why did you feel that way? </li></ul><ul><li>______________________________________________________________________________________________________ </li></ul>Dr. Renjan Roy Mathew [email_address]
  8. 8. Motivation: Why Do We Care? Opportunity Motivation Performance = f (Ability, Motivation, Opportunity) Ability PERFORMANCE Dr. Renjan Roy Mathew [email_address]
  9. 9. MASLOW'S HIERARCHY OF NEEDS Dr. Renjan Roy Mathew [email_address] Self- Actualization Ego Social Needs Safety Needs Physiological Needs
  10. 10. <ul><li>Physiological Needs </li></ul><ul><ul><li>The ability to acquire food, shelter, clothing and other basics to survive </li></ul></ul><ul><li>Safety Needs </li></ul><ul><ul><li>a safe and non-threatening work environment, job security, safe equipment and installations </li></ul></ul><ul><li>Social Needs </li></ul><ul><ul><li>contact and friendship with fellow-workers, social activities and opportunities </li></ul></ul><ul><li>Ego </li></ul><ul><ul><li>recognition, acknowledgment, rewards </li></ul></ul><ul><li>Self-Actualization </li></ul><ul><ul><li>realizing one's dreams and potential, reaching the heights of one's gifts and talents. </li></ul></ul>Dr. Renjan Roy Mathew [email_address]
  11. 11. <ul><li>It is only when these needs are met that employees are morally, emotionally, and even physically ready to satisfy the needs of the employer and the customers </li></ul>Dr. Renjan Roy Mathew [email_address]
  12. 12. Most employees need to: <ul><li>Earn wages that enable to pay for basic necessities </li></ul><ul><ul><li>Additional luxuries/ purchase of a car, home </li></ul></ul><ul><li>Save for and enjoy old age security </li></ul><ul><li>Have medical and other coverage </li></ul><ul><li>Acquire friends at work </li></ul><ul><li>Win recognition </li></ul><ul><li>Be acknowledged and rewarded for special efforts and contributions </li></ul><ul><li>Be able to advance in life and career-wise </li></ul><ul><li>Opportunities for self-development </li></ul><ul><li>Improve skills and knowledge </li></ul><ul><li>Demonstrate and use special gifts and abilities </li></ul><ul><li>Realize their ideals </li></ul>Dr. Renjan Roy Mathew [email_address]
  13. 13. The Magic of Motivation <ul><li>Motivation is an Inside Job. It's up to You.   </li></ul><ul><li>M  Making up your mind to be happy </li></ul><ul><li>A Attitude is everything </li></ul><ul><li>G Goal setting and &quot;go getting&quot; and gratitude </li></ul><ul><li>I Inspiration and perspiration </li></ul><ul><li>C Celebrating yourself and your successes </li></ul>Dr. Renjan Roy Mathew [email_address]
  14. 14. Tricks for being happy <ul><li>Making those blues disappear . </li></ul><ul><li>Waving the magic wand to create what you want. </li></ul><ul><li>Coping... using a mixed bag of tricks . </li></ul><ul><li>Overcoming illusions and defining reality. </li></ul>Dr. Renjan Roy Mathew [email_address]
  15. 15. Goal Setting Theory <ul><li>Motivation is fostered when employees are given challenging and specific goals (rather than easy goals, abstract goals, or no goals) </li></ul>Dr. Renjan Roy Mathew [email_address]
  16. 16. MINI GOAL SETTING: exercise <ul><li>“ I am going to give you 5 minutes. </li></ul><ul><li>In the next 2 minutes you can think and write on the given sheet of paper a goal you think you could achieve in 2 minutes inside the classroom” </li></ul><ul><li>Finish off writing your Goal in total 3 minutes from now and achieve your Goal in total 2 minutes after that.... </li></ul><ul><li>Understood? </li></ul><ul><li>Wait for the go-signal to start accomplishing your goal </li></ul>Dr. Renjan Roy Mathew [email_address]
  17. 17. <ul><li>The main features of goal setting are: </li></ul><ul><ul><li>Goals need to be structured as </li></ul></ul><ul><ul><ul><li>Short-term, </li></ul></ul></ul><ul><ul><ul><li>Intermediate and </li></ul></ul></ul><ul><ul><ul><li>Long-term. </li></ul></ul></ul>Dr. Renjan Roy Mathew [email_address]
  18. 18. <ul><li>Goals need to be viewed as stepping stones to success. </li></ul><ul><li>Goals must be acceptable </li></ul><ul><li>Goals need to vary in difficulty — from easily attainable to challenging. </li></ul><ul><li>Goals must be measurable. </li></ul>Dr. Renjan Roy Mathew [email_address]
  19. 19. Goal Setting Process <ul><li>Describe long and short-term goals! </li></ul><ul><li>Relate to what you want to achieve in life! </li></ul><ul><li>Action plan is outlined including activities, responsibilities and time frame. </li></ul><ul><li>Performance standards, measurement criteria are defined! </li></ul><ul><li>Consider environmental and personal obstacles! </li></ul><ul><li>Identify resources! </li></ul>Dr. Renjan Roy Mathew [email_address]
  20. 20. <ul><li>S pecific Clear goals </li></ul><ul><li>M easurable Quantifiable elements </li></ul><ul><li>A greed A ttainable Not imposed </li></ul><ul><li>R esults oriented Realistic/ Achievable </li></ul><ul><li>T ime bound Deadlines </li></ul>Guidelines for Writing “SMART” Goals Dr. Renjan Roy Mathew [email_address]
  21. 21. Classification of Goals <ul><li>Career satisfaction , work, profession. </li></ul><ul><li>Family , home. </li></ul><ul><li>Social , interpersonal relations outside home </li></ul><ul><ul><li>cultural, social, political, professional associations, etc. </li></ul></ul><ul><li>Hobbies , leisure and recreation. </li></ul><ul><li>Personal development </li></ul><ul><ul><li>achievement of highest degree in any field. </li></ul></ul><ul><li>Religion </li></ul>Dr. Renjan Roy Mathew [email_address]
  22. 22. Developing Self-Confidence through Goal Setting <ul><li>Realistic yet challenging goals are important </li></ul><ul><li>Accomplishing goals at practice through repetitive hard work will instill confidence </li></ul>Dr. Renjan Roy Mathew [email_address]
  23. 23. GOAL SETTING EXERCISE <ul><li>Write one goal you would like to achieve in the next month. Be specific. </li></ul><ul><li>____________________________________________________________________________ </li></ul><ul><li>Write two actions you will take to obtain this goal. Be specific in activities/ available resources/ time frame. </li></ul><ul><li>____________________________________________________________________________ </li></ul>Dr. Renjan Roy Mathew [email_address]
  24. 24. <ul><li>Write one possible barrier to obtaining this goal. Be specific. Personal/ Environmental </li></ul><ul><li>____________________________________________________________________ </li></ul><ul><li>Write one action you will take to overcome this barrier. Be specific. </li></ul><ul><li>____________________________________________________________________ </li></ul><ul><li>Evaluate your success in obtaining this goal. </li></ul>Dr. Renjan Roy Mathew [email_address]
  25. 25. <ul><li>Write one goal you would like to achieve in the next one year </li></ul><ul><li>Next five year…. </li></ul><ul><li>SMART </li></ul>Dr. Renjan Roy Mathew [email_address]
  26. 26. GOAL SETTING EXAMPLE <ul><li>Goal:   </li></ul><ul><ul><li>To arrive at the training course next Monday at 9 o’clock. </li></ul></ul><ul><li>  Strategy: </li></ul><ul><ul><li>To take the 8:40 bus. </li></ul></ul><ul><li>  The goal is: </li></ul><ul><ul><li>Specific </li></ul></ul><ul><ul><li>It is clear: anybody can understand it. </li></ul></ul>Dr. Renjan Roy Mathew [email_address]
  27. 27. <ul><ul><li>Measurable </li></ul></ul><ul><ul><ul><li>The arrival, in time, for the training course on Monday morning can be checked. </li></ul></ul></ul><ul><li>Achievable </li></ul><ul><ul><li>Taking the 8:40 bus, it is possible to arrive at school in time, because it is a 10 minutes drive. According to the bus stop's time-schedule, there is an 8:40 bus. </li></ul></ul>Dr. Renjan Roy Mathew [email_address]
  28. 28. <ul><li>Realistic </li></ul><ul><ul><li>The conditions to achieve the goal are realistic: </li></ul></ul><ul><ul><li>The density of the traffic is normal at that time. </li></ul></ul><ul><ul><li>The technical traits of the bus and the traffic rules permit to do the trip in 10 minutes. </li></ul></ul><ul><ul><li>Along the way there are no obstacles (accidents or public works). </li></ul></ul><ul><li>Time bound </li></ul><ul><ul><li>The objective is achievable in the given time. </li></ul></ul>Dr. Renjan Roy Mathew [email_address]
  29. 29. Goal Achievement: example of obstacles <ul><li>Goal: </li></ul><ul><ul><li>To arrive for the training course at 9 o’clock. </li></ul></ul><ul><li>Strategy: </li></ul><ul><ul><li>Take the 8:40 bus at the .... bus station. </li></ul></ul><ul><li>Obstacle (Monday morning): </li></ul><ul><ul><li>It´s 8:20! The damned clock didn´t ring! </li></ul></ul><ul><li>Motivation: </li></ul><ul><ul><li>If I don´t hurry up, I’ll have to pay the fine. </li></ul></ul>Dr. Renjan Roy Mathew [email_address]
  30. 30. <ul><li>Priorities: </li></ul><ul><ul><li>I have to go out without having breakfast. </li></ul></ul><ul><li>Obstacle: </li></ul><ul><ul><li>Brrr! Bus strike! </li></ul></ul><ul><li>Alternative: </li></ul><ul><ul><li>I’ll take a taxi. </li></ul></ul><ul><li>Additional information: </li></ul><ul><ul><li>Everybody is trying to take a taxi! </li></ul></ul>Dr. Renjan Roy Mathew [email_address]
  31. 31. <ul><li>Resources: </li></ul><ul><ul><li>Oh, God! I forgot the money at home! </li></ul></ul><ul><li>Motivation: </li></ul><ul><ul><li>Ok, I can´t arrive in time. What can I do? </li></ul></ul><ul><li>Goal conflict: </li></ul><ul><ul><li>I can go to the hairdresser. I need it. </li></ul></ul><ul><li>Priorities: </li></ul><ul><ul><li>No! At all cost I'll go to the training course even if I have to walk! </li></ul></ul>Dr. Renjan Roy Mathew [email_address]
  32. 32. Stress Management <ul><li>Stress has been defined in many ways </li></ul><ul><li>Caused by a stimulus, </li></ul><ul><ul><li>either physical or psychological and </li></ul></ul><ul><ul><li>that individual respond to the stimulus in some way. </li></ul></ul><ul><li>We define stress as a person's adaptive response to a stimulus that places excessive psychological or physical demands on that person </li></ul>Dr. Renjan Roy Mathew [email_address]
  33. 33. Stress and Performance <ul><li>Yerk-Dodsons Law </li></ul><ul><ul><li>Optimal arousal is required for better performance… </li></ul></ul><ul><li>Distress and Eustress </li></ul>Dr. Renjan Roy Mathew [email_address]
  34. 34. COPING WITH JOB STRESS <ul><li>Work-Focused Coping Strategies </li></ul><ul><ul><li>Role Clarification </li></ul></ul><ul><ul><li>Time Management </li></ul></ul><ul><ul><li>Delegation </li></ul></ul><ul><ul><li>Search for More Information and Direct Task Help </li></ul></ul><ul><ul><li>Co-operative work Strategies </li></ul></ul>Dr. Renjan Roy Mathew [email_address]
  35. 35. <ul><li>Emotion Focused Coping Strategies </li></ul><ul><ul><li>Reduced Perfectionism </li></ul></ul><ul><ul><li>Increased Social Support </li></ul></ul><ul><ul><li>Increased Tolerance of Ambiguity </li></ul></ul><ul><ul><li>Relaxation Techniques </li></ul></ul><ul><ul><li>Health Maintenance </li></ul></ul>Dr. Renjan Roy Mathew [email_address]
  36. 36. Relaxation Techniques Dr. Renjan Roy Mathew [email_address]
  37. 37. <ul><li>Thank you </li></ul><ul><li>You can reach me </li></ul><ul><li>[email_address] </li></ul>Dr. Renjan Roy Mathew [email_address]