4. After speaking with nine other Amazon employees,
they all told me they do not feel a sense of job
security.
Peterson, Gary (2014, November
12).Warehouse Associate
Sufi,Ali. (2014, November 6). Human
Resource Business Partner
“If only the customers new
how their merchandise is
treated, in order for the
employees to meet their
extremely high rates.”
There is not enough training
for employees; they are
practically put into a position
to learn on their own and
then have to discover how to
meet their rate.
If all the managers at
Amazon’s Spartanburg cite
can develop more trust
with their employees, the
turnover rate would drop.
The biggest issue that
Amazon managers have
with employees is their
attendance.
5. Out of the Most Admired Companies to work for,
Southwest Airlines ranks #10. Each month the
Southwest Spirit magazine features a story of an
employee who has gone above and beyond.
At Google facilities, they have on-site barbers (free
of charge) billiards and game rooms, laundry
services, on-site gyms (with a pool), on-site daycare
centers, and massage rooms.
“Take care of associates and they will take care of
the customers” is the philosophy that has made
Marriott International a great place to work for
years.
6. 10 Steps to Success for Retaining
Valuable Employees:
Clearly DefineYourVision
Give Employees WhatThey Want and
Need
Communicate Well and Often
Get Everyone Engaged
Coach For Success
7. Act Fairly, Respect, and CreateTrust
Trust andVerify, But AlsoTryTo Make
Work Fun
Give Special Attention to High-
Potential Employees
Be Creative to Avoid Downsizing
Implement Incentive Programs
8. Good employers + happy employees + Delighted
Customer = Successful Business
Training programs, behavior modification techniques, and
variable reinforcements
Job Satisfaction
Amazon Employees
10 Steps to Success for RetainingValuable Employees
