Think	
  and	
  feel	
  
Uncertainty	
  about	
  something	
  
unknown	
  
Ques9ons	
  for	
  choosing	
  the	
  right	
  
insecurity	
  
Rejec9on	
  for	
  being	
  inexperienced	
  
Hear	
  
false	
  promises	
  
myths	
  
Advice	
  from	
  family	
  and	
  friends	
  
Reviews	
  from	
  other	
  candidates	
  
See	
  
How	
  other	
  people	
  act	
  
How	
  are	
  the	
  companies	
  
What	
  opportuni9es	
  does	
  
The	
  kind	
  of	
  work	
  environment	
  
Say	
  and	
  do	
  
I	
  highlight	
  my	
  skills	
  
I	
  say	
  what	
  the	
  interviewer	
  wants	
  to	
  
hear	
  
I	
  speak	
  of	
  my	
  goals	
  
The	
  insecurity	
  of	
  the	
  unknown	
  
Lack	
  of	
  advice	
  to	
  assist	
  make	
  the	
  best	
  decisions	
  
	
  
Facing	
  new	
  challenges	
  
Gain	
  experience	
  
Pain	
   Gain	
  
EMPATHY	
  
MAP	
  

Empathy map

  • 1.
    Think  and  feel   Uncertainty  about  something   unknown   Ques9ons  for  choosing  the  right   insecurity   Rejec9on  for  being  inexperienced   Hear   false  promises   myths   Advice  from  family  and  friends   Reviews  from  other  candidates   See   How  other  people  act   How  are  the  companies   What  opportuni9es  does   The  kind  of  work  environment   Say  and  do   I  highlight  my  skills   I  say  what  the  interviewer  wants  to   hear   I  speak  of  my  goals   The  insecurity  of  the  unknown   Lack  of  advice  to  assist  make  the  best  decisions     Facing  new  challenges   Gain  experience   Pain   Gain   EMPATHY   MAP