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Empathy in Accessibility
- 2. Empathy in Accessibility @abbott567 13.3K 246 6.9k 8,531 Craig Abbott @abbott567 Senior Interaction Designer at @DWPDigital. Lover of cats and code. David Attenborough is my hero. Newcastle upon Tyne
- 3. I don’t have a disability… yet @abbott567
- 4. @abbott567https://www.gov.uk/government/publications/disability-facts-and-figures/disability-facts-and-figures The prevalence of disability rises with age
- 5. @abbott567 6% of children https://www.gov.uk/government/publications/disability-facts-and-figures/disability-facts-and-figures The prevalence of disability rises with age
- 6. @abbott567 6% of children 16% of working age adults https://www.gov.uk/government/publications/disability-facts-and-figures/disability-facts-and-figures The prevalence of disability rises with age
- 7. @abbott567 6% of children 16% of working age adults 45% of adults over State Pension age https://www.gov.uk/government/publications/disability-facts-and-figures/disability-facts-and-figures The prevalence of disability rises with age
- 8. People living with a disability are far more common than you might have realised @abbott567
- 9. 11.9 million adults in the UK are living with a disability @abbott567http://www.craigabbott.co.uk/accessibility-is-not-an-edge-case Roughly 1 in 5 people or 20%
- 10. In 2017, only 22% of adults living with a disability said they had never used the internet @abbott567http://www.craigabbott.co.uk/accessibility-is-not-an-edge-case About 2.6 million people
- 11. 9.3 million people in the UK alone are living with a disability and browsing the internet @abbott567http://www.craigabbott.co.uk/accessibility-is-not-an-edge-case
- 12. When we think of a disability, we often think ‘wheelchair’. But there are so many that are less obvious. And this can make us ignorant. @abbo
- 13. @abbott567
- 14. @abbott567 But, disabilities and impairments are not the same.
- 18. Impairment: An impairment is medical. It’s the condition or symptoms that person experiences. eg: low vision or blindness @abbott567
- 19. Disability When a person finds it difficult to perform everyday tasks to a level that is considered normal for most people. @abbott567
- 20. An impairment doesn’t always mean a person considers themselves disabled. !important @abbott567
- 21. Imagine you are a wheelchair user, and you want to get a book from the library… @abbott567 Example 1
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- 27. People are not always disabled by their impairments, they are disabled by poorly designed environments @abbott567
- 28. An environment might not always be a physical space. It can be digital. An app, website or online service. @abbott567
- 29. @abbott567 Imagine you’re colour blind and you want to check how well a team is playing before placing a bet… Example 2
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- 37. Accessibility should be designed from the start, not an afterthought. @abbott567
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- 40. Even if we are thinking about accessibility, implementing it without talking to any users will be disastrous. @abbott567
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- 43. Designers don’t usually make things inaccessible on purpose. It’s just a lack of awareness or foresight. @abbott567
- 44. @abbott567Photo credit: Katy Arnold, Home Office Digital
- 45. Sometimes we try to make things better and we make things worse. @abbott567
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- 49. @abbott567 if (month === ‘september’) { month = 9; }
- 50. @abbott567
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- 52. @abbott567 <input type=“text” /> <input type=“number” />
- 53. @abbott567
- 54. https://accessibility.blog.gov.uk/2018/05/15/what-we-learned-from-getting-our-autocomplete-tested-for-accessibility/ It’s important to test your product with people who use assistive technology.
- 55. Getting people onboard is hard @abbott567
- 56. By law, all public sector websites and apps will need to be accessible by 2021. @abbott567
- 57. Try empathy building exercises with your team. @abbott567
- 58. Lip reading is hard @abbott567
- 64. @abbott567 Retinitis pigmentosa (tunnel vision) Macular Degeneration
- 65. @abbott567
- 71. Tools can be a good to build empathy and find obvious errors, but they can never replace usability testing. @abbott567
- 72. If we design things with accessibility in mind, it makes things better for EVERYBODY! @abbott567
- 73. @abbott567@mrstevenproctor - Content design. What it is and what it isn’t.
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- 78. At the very least, include a transcript of the video. This can just be a text file or a HTML page that somebody can read. @abbott567
- 79. Learn how to use your device’s own screenreader. @abbott567
- 82. @abbott567
- 87. Nobody expects you to get accessibility perfect. But from now on, be more aware and have a little more empathy for those that need it. @abbott567
- 88. That’s all folks @abbott567 UK Disability facts and figures: http://www.craigabbott.co.uk/accessibility-is-not-an-edge-case Sim Daltonism: https://michelf.ca/projects/sim-daltonism/ Funkify: http://www.funkify.org/ Action Deafness posters: http://actiondeafness.org.uk/product/deaf-awareness-posters/ Vine simulation glasses: https://vinesimspecs.com/ Wave accessibility tool: https://wave.webaim.org/ Home Office posters: https://abtt.co/hod-a11y-posters Accessible error messages: http://www.craigabbott.co.uk/error-messages-are-not-funny AegiSub subtitles: http://www.aegisub.org/ Screenreader shortcuts: https://abtt.co/screen-reader-shortcuts