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Slides for our healthdesignby.us workshop with the Ross Design and Business Club!
http://tylenolhacking.splashthat.com/
#DplusB @Ross_DnB @healthbyus #makehealth
Slides for our healthdesignby.us workshop with the Ross Design and Business Club!
http://tylenolhacking.splashthat.com/
#DplusB @Ross_DnB @healthbyus #makehealth
23.
It’s thinner
and
shorter &
fits in your
pocket!
#makehealth #DplusB
24.
“Bad Design Causes Injury”
“Good Design Saves Lives!”
“Aesthetics Do Matter
for Health”
Design Insights
#makehealth #DplusB
25.
Sicherer, 2011
“patients often forget [the device],
allow it to expire”
“Children had only used their EpiPen device
in 29% of recurrent anaphylaxis reactions.
This is perhaps unsurprising because a fear
of needles/injections is common”
“patients frequently do not understand how
and when to use [the epi-pen].”
#makehealth #DplusB
26.
Sicherer, 2011
“patients often forget [the device],
allow it to expire”
“Children had only used their EpiPen device
in 29% of recurrent anaphylaxis reactions.
This is perhaps unsurprising because a fear
of needles/injections is common”
“patients frequently do not understand how
and when to use [the epi-pen].”
Blaming the Patient
#makehealth #DplusB
70.
Patients/Clients
YOU ARE THE EXPERT
We are here to serve you
If you are uncomfortable, say so
Walk away if you need to
Have fun!
#makehealth #DplusB
71.
The rest of the team
RESPECT THE EXPERTS
Respect privacy
Listen
Have fun!
#makehealth #DplusB
72.
Defer Judgment
One conversation at a time
Go for volume
Be visual
Build on the ideas of others
Stay on topic
Encourage wild ideas
Everyone
#makehealth #DplusB
73.
YOU are the center
of the healthcare universe
Experts/Designers
#makehealth #DplusB
74.
Experts/Designers
We want you to talk about YOUR
experience
We want to design for YOU
Don’t generalize to all patients
#makehealth #DplusB
75.
Everyone
Defer Judgment
One conversation at a time
Go for volume
Be visual
Build on the ideas of others
Stay on topic
Have Fun!
#makehealth #DplusB
77.
Empathy PrototypeDefine Ideate Test
#makehealth #DplusB
78.
Empathy
Open ended questions
(Who? What? When? Where? How? Why?)
Be quiet and listen
Encourage expert to talk more
Dive Deeper
Explode out/record problems
Assign a scribe!
#makehealth #DplusB
79.
Define
User-defined problem
Of the problems identified, narrow to one:
“How might we…”
#makehealth #DplusB
80.
Ideate
Explode out/record as many ideas
as possible (50+)
Be visual
Build on the ideas of others
Wild ideas!
#makehealth #DplusB
81.
Prototype
Prototype, test and refine
and be ready to present
#makehealth #DplusB
82.
Test
Iterative Feedback from User
#makehealth #DplusB