Pamela Taylor, Chief Executive of Water UK, writes a letter of thanks to Phill for his valued support and professionalism in establishing and maintaining Water UK's position and reputation in Scotland, Wales, and Northern Ireland. She acknowledges that without Phill's skills, knowledge of stakeholders, and guidance in research and planning, Water UK would struggle in these countries. Pamela expresses it has been a real pleasure working with Phill and she has enjoyed their working relationship.