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Effectiveness of performance appraisal
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I. Contents of getting effectiveness of performance appraisal
==================
Many employers value the need for a performance appraisal process for workers but some
question the effectiveness of this common management tool. A cost and productivity-conscious
small-business owner must evaluate all business operations to ensure that he isn't wasting time
on ineffective and time-consuming activities, and that includes performance appraisals.
Identification
A performance appraisal, also called an employee review, is a one-on-one meeting between
manager and employee during which the employer gives his opinion of the employee's work
over a period of time. The purpose is to get the employee to improve his behavior and
productivity going forward, which in concept should improve the overall productivity of the
company.
Types
Managers use a variety of different methods for conducting performance appraisals. One popular
method is the 360-degree evaluation where the worker's colleagues and clients contribute
feedback. The critical incident method of appraisal evaluates the employee based on a few key
incidents. Another method is self-assessment, which allows the employee to evaluate and rate
himself.
Effectiveness
The ongoing 2001 Watson Wyatt Human Capital Index study found that companies that
implemented 360-degree reviews, a popular and accepted method, actually experienced a 10.6
percent reduction in business value after implementing this appraisal process. According to
management consultants Clint O. Longenecker and Stephen J. Goff, the effectiveness of
performance appraisals are a matter of perspective. The effectiveness of each system depends on
each individual organization's chosen methods and the metrics used to indicate success.
Considerations
The effectiveness of the performance appraisal process is partially dependent on how effectively
the manager conducts the review meeting. For instance, if the manager provides an overly
negative appraisal of the employee's performance without balancing the feedback with positive
comments or encouragement, that could alienate the employee or cause him to perceive the
process as unfair. The effectiveness of the appraisal process may also depend on the personalities
and motivations of each individual worker.
Expert Insight
The ultimate goal of a performance appraisal is to leave all parties involved in a better position
than they were in before the meeting. A negative opinion of the appraisal by just one party—
whether by the supervisor or the employee—could create ineffective results. As Longenecker
and Goff say, an ideal system is one that is "accepted by managers and subordinates alike and
also fulfill the needs of human resource departments."
==================
III. Performance appraisal methods
1.Ranking Method
The ranking system requires the rater to rank his
subordinates on overall performance. This consists in
simply putting a man in a rank order. Under this method,
the ranking of an employee in a work group is done
against that of another employee. The relative position of
each employee is tested in terms of his numerical rank. It
may also be done by ranking a person on his job
performance against another member of the competitive
group.
Advantages of Ranking Method
i. Employees are ranked according to their performance
levels.
ii. It is easier to rank the best and the worst employee.
Limitations of Ranking Method
i. The “whole man” is compared with another “whole man”
in this method. In practice, it is very difficult to compare
individuals possessing various individual traits.
ii. This method speaks only of the position where an
employee stands in his group. It does not test anything
about how much better or how much worse an employee
is when compared to another employee.
iii. When a large number of employees are working, ranking
of individuals become a difficult issue.
iv. There is no systematic procedure for ranking individuals
in the organization. The ranking system does not eliminate
the possibility of snap judgements.
2. Rating Scale
Rating scales consists of several numerical scales
representing job related performance criterions such as
dependability, initiative, output, attendance, attitude etc.
Each scales ranges from excellent to poor. The total
numerical scores are computed and final conclusions are
derived. Advantages – Adaptability, easy to use, low cost,
every type of job can be evaluated, large number of
employees covered, no formal training required.
Disadvantages – Rater’s biases
3. Checklist method
Under this method, checklist of statements of traits of
employee in the form of Yes or No based questions is
prepared. Here the rater only does the reporting or
checking and HR department does the actual evaluation.
Advantages – economy, ease of administration, limited
training required, standardization. Disadvantages – Raters
biases, use of improper weighs by HR, does not allow
rater to give relative ratings
4. Critical Incidents Method
The approach is focused on certain critical behaviors of
employee that makes all the difference in the
performance. Supervisors as and when they occur record
such incidents. Advantages – Evaluations are based on
actual job behaviors, ratings are supported by
descriptions, feedback is easy, reduces recency biases,
chances of subordinate improvement are high.
Disadvantages – Negative incidents can be prioritized,
forgetting incidents, overly close supervision; feedback
may be too much and may appear to be punishment.
5. Essay Method
In this method the rater writes down the employee
description in detail within a number of broad categories
like, overall impression of performance, promoteability
of employee, existing capabilities and qualifications of
performing jobs, strengths and weaknesses and training
needs of the employee. Advantage – It is extremely
useful in filing information gaps about the employees
that often occur in a better-structured checklist.
Disadvantages – It its highly dependent upon the writing
skills of rater and most of them are not good writers.
They may get confused success depends on the memory
power of raters.
6. Behaviorally Anchored Rating Scales
statements of effective and ineffective behaviors
determine the points. They are said to be
behaviorally anchored. The rater is supposed to
say, which behavior describes the employee
performance. Advantages – helps overcome rating
errors. Disadvantages – Suffers from distortions
inherent in most rating techniques.
III. Other topics related to Effectiveness of performance appraisal (pdf
download)
• Top 28 performance appraisal forms
• performance appraisal comments
• 11 performance appraisal methods
• 25 performance appraisal examples
• performance appraisal phrases
• performance appraisal process
• performance appraisal template
• performance appraisal system
• performance appraisal answers
• performance appraisal questions
• performance appraisal techniques
• performance appraisal format
• performance appraisal templates
• performance appraisal questionnaire
• performance appraisal software
• performance appraisal tools
• performance appraisal interview
• performance appraisal phrases examples
• performance appraisal objectives
• performance appraisal policy
• performance appraisal letter
• performance appraisal types
• performance appraisal quotes
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Effectiveness of performance appraisal

  • 1. Effectiveness of performance appraisal In this file, you can ref useful information about effectiveness of performance appraisal such as effectiveness of performance appraisal methods, effectiveness of performance appraisal tips, effectiveness of performance appraisal forms, effectiveness of performance appraisal phrases … If you need more assistant for effectiveness of performance appraisal, please leave your comment at the end of file. Other useful material for you: • performanceappraisal123.com/1125-free-performance-review-phrases • performanceappraisal123.com/free-28-performance-appraisal-forms • performanceappraisal123.com/free-ebook-11-methods-for-performance-appraisal I. Contents of getting effectiveness of performance appraisal ================== Many employers value the need for a performance appraisal process for workers but some question the effectiveness of this common management tool. A cost and productivity-conscious small-business owner must evaluate all business operations to ensure that he isn't wasting time on ineffective and time-consuming activities, and that includes performance appraisals. Identification A performance appraisal, also called an employee review, is a one-on-one meeting between manager and employee during which the employer gives his opinion of the employee's work over a period of time. The purpose is to get the employee to improve his behavior and productivity going forward, which in concept should improve the overall productivity of the company. Types Managers use a variety of different methods for conducting performance appraisals. One popular method is the 360-degree evaluation where the worker's colleagues and clients contribute feedback. The critical incident method of appraisal evaluates the employee based on a few key incidents. Another method is self-assessment, which allows the employee to evaluate and rate himself. Effectiveness
  • 2. The ongoing 2001 Watson Wyatt Human Capital Index study found that companies that implemented 360-degree reviews, a popular and accepted method, actually experienced a 10.6 percent reduction in business value after implementing this appraisal process. According to management consultants Clint O. Longenecker and Stephen J. Goff, the effectiveness of performance appraisals are a matter of perspective. The effectiveness of each system depends on each individual organization's chosen methods and the metrics used to indicate success. Considerations The effectiveness of the performance appraisal process is partially dependent on how effectively the manager conducts the review meeting. For instance, if the manager provides an overly negative appraisal of the employee's performance without balancing the feedback with positive comments or encouragement, that could alienate the employee or cause him to perceive the process as unfair. The effectiveness of the appraisal process may also depend on the personalities and motivations of each individual worker. Expert Insight The ultimate goal of a performance appraisal is to leave all parties involved in a better position than they were in before the meeting. A negative opinion of the appraisal by just one party— whether by the supervisor or the employee—could create ineffective results. As Longenecker and Goff say, an ideal system is one that is "accepted by managers and subordinates alike and also fulfill the needs of human resource departments." ================== III. Performance appraisal methods 1.Ranking Method The ranking system requires the rater to rank his subordinates on overall performance. This consists in simply putting a man in a rank order. Under this method, the ranking of an employee in a work group is done against that of another employee. The relative position of each employee is tested in terms of his numerical rank. It may also be done by ranking a person on his job performance against another member of the competitive group. Advantages of Ranking Method i. Employees are ranked according to their performance levels. ii. It is easier to rank the best and the worst employee. Limitations of Ranking Method
  • 3. i. The “whole man” is compared with another “whole man” in this method. In practice, it is very difficult to compare individuals possessing various individual traits. ii. This method speaks only of the position where an employee stands in his group. It does not test anything about how much better or how much worse an employee is when compared to another employee. iii. When a large number of employees are working, ranking of individuals become a difficult issue. iv. There is no systematic procedure for ranking individuals in the organization. The ranking system does not eliminate the possibility of snap judgements. 2. Rating Scale Rating scales consists of several numerical scales representing job related performance criterions such as dependability, initiative, output, attendance, attitude etc. Each scales ranges from excellent to poor. The total numerical scores are computed and final conclusions are derived. Advantages – Adaptability, easy to use, low cost, every type of job can be evaluated, large number of employees covered, no formal training required. Disadvantages – Rater’s biases 3. Checklist method Under this method, checklist of statements of traits of employee in the form of Yes or No based questions is prepared. Here the rater only does the reporting or checking and HR department does the actual evaluation. Advantages – economy, ease of administration, limited training required, standardization. Disadvantages – Raters biases, use of improper weighs by HR, does not allow rater to give relative ratings
  • 4. 4. Critical Incidents Method The approach is focused on certain critical behaviors of employee that makes all the difference in the performance. Supervisors as and when they occur record such incidents. Advantages – Evaluations are based on actual job behaviors, ratings are supported by descriptions, feedback is easy, reduces recency biases, chances of subordinate improvement are high. Disadvantages – Negative incidents can be prioritized, forgetting incidents, overly close supervision; feedback may be too much and may appear to be punishment. 5. Essay Method In this method the rater writes down the employee description in detail within a number of broad categories like, overall impression of performance, promoteability of employee, existing capabilities and qualifications of performing jobs, strengths and weaknesses and training needs of the employee. Advantage – It is extremely useful in filing information gaps about the employees that often occur in a better-structured checklist. Disadvantages – It its highly dependent upon the writing skills of rater and most of them are not good writers. They may get confused success depends on the memory power of raters. 6. Behaviorally Anchored Rating Scales
  • 5. statements of effective and ineffective behaviors determine the points. They are said to be behaviorally anchored. The rater is supposed to say, which behavior describes the employee performance. Advantages – helps overcome rating errors. Disadvantages – Suffers from distortions inherent in most rating techniques. III. Other topics related to Effectiveness of performance appraisal (pdf download) • Top 28 performance appraisal forms • performance appraisal comments • 11 performance appraisal methods • 25 performance appraisal examples • performance appraisal phrases • performance appraisal process • performance appraisal template • performance appraisal system • performance appraisal answers • performance appraisal questions • performance appraisal techniques • performance appraisal format • performance appraisal templates • performance appraisal questionnaire • performance appraisal software • performance appraisal tools • performance appraisal interview • performance appraisal phrases examples • performance appraisal objectives • performance appraisal policy • performance appraisal letter • performance appraisal types • performance appraisal quotes • performance appraisal articles