This document lists various organizations and projects that Action Research has conducted research for in areas such as leadership effectiveness, organizational effectiveness, customer and employee satisfaction, training effectiveness, ethics and quality assurance. The research involved 360 degree reviews, surveys, and exit interviews. Some of the organizations listed include Lockheed Martin, AT&T, BMW, Quest, and Northrop Grumman.

1. EFFECTIVENESS ACTION RSEARCH SATISFACTION ACTION RSEARCH
Leadership Effectiveness / 360 Profile
Alcon Laboratories, Consul, FHN Healthcare
Lockheed Martin Electronic Systems**
Qualex, Quicken Loans
Organizational / Employee Effectiveness
Acculight Laser, AT&T, Decisionwise
Franklin Covey, Lockheed Martin MS2*
Lockheed Martin Electronic Systems
North Limited, Novartis, Quest, Steelcase
Internal Customer Satisfaction &
Partnering / Communication
Bayer, J.R.R. Harland
DDG-1000 Guided Missile Destroyer ****
Lockheed Martin Corporate , IDPE & MS2*
Training Effectiveness
Isuzu, Lockheed Martin Electronic Systems**
& Missile and Fire Control
Ethics and/or Trust
Litton, Lockheed Martin Corporate
Quality Assurance
Lockheed Martin Electronic Systems**
Customer Satisfaction & Loyalty
BMW Financial Services, Consul
California Pizza Kitchen, Quest
Integrated Coast Guard Systems
Lockheed Martin Electronic Systems**
Lockheed Martin MS2*, MI Home Products,
Service Management Systems, Wells Fargo
Employee Satisfaction / Exit Interview
ARC International, California Pizza Kitchen
FHN Healthcare, J.P. Morgan, J.R.R. Harland
Harrah’s Resorts, HNTB Engineering, Kinko’s
Lockheed Martin Corporate, Mercy Hospital
North Limited, Novartis, Passavant Hospital
Scantron, Steelcase, Terminex, Walmart
Compensation, Benefits and/or Career
Development
Advanta, Cadence, Mandalay Bay Resorts
Redwood Consulting
* MS2 = Maritime Systems and Sensors
** Electronic Systems = Maritime Systems and
Sensors, Missile and Fire Control, Owego Systems
Integration, and Simulation and Training Systems
*** Complex Systems Integration = Coast Guard,
Lockheed Martin [lead], Northrop Grumman, etc.
**** CSI = US Navy, Raytheon [lead], Lockheed, etc.