This thesis analyzes data from the Centers for Medicare and Medicaid Services (CMS) to identify which quality measurement parameters have the greatest impact on hospitals' overall performance scores and ratings. The author sorted CMS data into categories for mortality, readmissions, safety, and patient experience. Correlation coefficients were calculated between each measurement and hospitals' total performance scores. It was found that hospital-wide readmission rates, acute myocardial infarction 30-day readmission rates, and patient experience measures of doctor communication and responsiveness of hospital staff had the strongest correlations with overall performance scores. Therefore, hospitals looking to improve their ratings may want to focus most on improving these specific factors.
- Grady Memorial Hospital is a large non-profit hospital in Atlanta, Georgia that provides care regardless of patients' ability to pay. It employs over 5,000 people including registered nurses.
- Registered nurses play a key role by maintaining patient health and records, administering medications, monitoring for side effects, and coordinating with healthcare teams on patient care plans. Their job faces challenges like generational differences, technological changes, ethical dilemmas, and legal issues that can lead to stress and turnover.
- Grady proposes to implement a performance management system for nurses to evaluate development, decision-making, and training needs using measures of nurses' behaviors, adaptability, and teamwork abilities gathered from supervisor reports
The system of delivery within health care has always been on the change and rise due
to technology along with self-care, health care, development, education, and creating a healthy society. As the old saying goes, “where there is good health there is also good financial wealth” and this is where the formation of the ACA took place and a new integrated delivery system created.
Drhatemelbitar (1)MEDICAL CASE MANAGEMENTد حاتم البيطارد حاتم البيطار
The document summarizes a report about the use of embedded case managers in healthcare organizations. It finds that about half of healthcare organizations embed or co-locate case managers at points of care. The report provides metrics and benchmarks on the prevalence and impact of embedded case management programs. It finds that embedded case management results in more efficient care coordination of high-risk patients and those with chronic illnesses. The metrics are derived from a survey of healthcare organizations that currently embed case managers.
Drhatemelbitar (3)MEDICAL CASE MANAGEMENTد حاتم البيطارد حاتم البيطار
This document outlines case management guidelines for workers' compensation cases in Oklahoma. It was developed by the Physician Advisory Committee and adopted by the Administrator of the Oklahoma Workers' Compensation Court. The guidelines define case management, describe the benefits and role of case managers, and outline the case management process. They provide criteria for when a case should be referred to case management, including catastrophic injuries, noncompliance with treatment plans, frequent changes in providers, and issues that require in-person evaluation like language barriers. The guidelines are intended to help case managers provide coordinated, quality care to injured workers.
Defensive medicine effect on costs, quality, and access to healthcareAlexander Decker
This document discusses the practice of defensive medicine and its effects. Defensive medicine occurs when doctors order unnecessary tests or procedures in an attempt to reduce malpractice liability. The document finds that defensive medicine increases healthcare costs and can lower quality by leading doctors to avoid high-risk patients or procedures. It also discusses how defensive medicine practices like unnecessary referrals and extra diagnostic tests can limit access to care. The document examines factors that contribute to defensive medicine and its negative impacts on healthcare systems.
Linking clinical workforce skill mix planning to health and health care dynamicsIme Asangansi, MD, PhD
Current health workforce planning methods are inadequate for the complexity of the task. Most approaches treat the workforce supply of individual health professions in isolation and avoid quantifying the impact of changes in skills mix, either planned or unplanned. The causes and consequences of task delegation and task substitution between or within health professions is particularly important in handling workforce shortages in developing countries and understanding and planning possible responses to both rapid catastrophic health demands and slower background trends in their social and political environment. As well as the contextual environment, interactions and delays in supplying and balancing health resources and configuring clinical services are required to address the geographic, profession-specific and quality imbalances. These supply side resources include knowledge and research, skills and attitudes of clinicians, buildings and equipment, medications and medical technologies, information and communications technologies and any other methods and models to improve the provision of clinical services. The interaction between demand
and supply could adjust for feedbacks of health services outcomes, policies and governance on population expectations, funding, political and social supports and explicitly link these to clinical workforce supply in a useful, rigorous and relevant tool. The challenge is capture the relevant essence of the dynamic complexity of health and healthcare for this purpose.
Drhatemelbitar (1)MEDICAL CASE MANAGEMENTد حاتم البيطارد حاتم البيطار
1. The document discusses issues with the current healthcare system including lack of coordination between institutions, dehumanization of care, and rising costs.
2. It introduces case management as a promising solution, defined as a method that aims for continuity of services and quality clinical outcomes through efficient management of available resources for specific clientele.
3. Case management relies on thorough knowledge of client needs, estimating patient stay lengths, and planning coordinated treatment processes to improve care quality while controlling costs.
This thesis analyzes data from the Centers for Medicare and Medicaid Services (CMS) to identify which quality measurement parameters have the greatest impact on hospitals' overall performance scores and ratings. The author sorted CMS data into categories for mortality, readmissions, safety, and patient experience. Correlation coefficients were calculated between each measurement and hospitals' total performance scores. It was found that hospital-wide readmission rates, acute myocardial infarction 30-day readmission rates, and patient experience measures of doctor communication and responsiveness of hospital staff had the strongest correlations with overall performance scores. Therefore, hospitals looking to improve their ratings may want to focus most on improving these specific factors.
- Grady Memorial Hospital is a large non-profit hospital in Atlanta, Georgia that provides care regardless of patients' ability to pay. It employs over 5,000 people including registered nurses.
- Registered nurses play a key role by maintaining patient health and records, administering medications, monitoring for side effects, and coordinating with healthcare teams on patient care plans. Their job faces challenges like generational differences, technological changes, ethical dilemmas, and legal issues that can lead to stress and turnover.
- Grady proposes to implement a performance management system for nurses to evaluate development, decision-making, and training needs using measures of nurses' behaviors, adaptability, and teamwork abilities gathered from supervisor reports
The system of delivery within health care has always been on the change and rise due
to technology along with self-care, health care, development, education, and creating a healthy society. As the old saying goes, “where there is good health there is also good financial wealth” and this is where the formation of the ACA took place and a new integrated delivery system created.
Drhatemelbitar (1)MEDICAL CASE MANAGEMENTد حاتم البيطارد حاتم البيطار
The document summarizes a report about the use of embedded case managers in healthcare organizations. It finds that about half of healthcare organizations embed or co-locate case managers at points of care. The report provides metrics and benchmarks on the prevalence and impact of embedded case management programs. It finds that embedded case management results in more efficient care coordination of high-risk patients and those with chronic illnesses. The metrics are derived from a survey of healthcare organizations that currently embed case managers.
Drhatemelbitar (3)MEDICAL CASE MANAGEMENTد حاتم البيطارد حاتم البيطار
This document outlines case management guidelines for workers' compensation cases in Oklahoma. It was developed by the Physician Advisory Committee and adopted by the Administrator of the Oklahoma Workers' Compensation Court. The guidelines define case management, describe the benefits and role of case managers, and outline the case management process. They provide criteria for when a case should be referred to case management, including catastrophic injuries, noncompliance with treatment plans, frequent changes in providers, and issues that require in-person evaluation like language barriers. The guidelines are intended to help case managers provide coordinated, quality care to injured workers.
Defensive medicine effect on costs, quality, and access to healthcareAlexander Decker
This document discusses the practice of defensive medicine and its effects. Defensive medicine occurs when doctors order unnecessary tests or procedures in an attempt to reduce malpractice liability. The document finds that defensive medicine increases healthcare costs and can lower quality by leading doctors to avoid high-risk patients or procedures. It also discusses how defensive medicine practices like unnecessary referrals and extra diagnostic tests can limit access to care. The document examines factors that contribute to defensive medicine and its negative impacts on healthcare systems.
Linking clinical workforce skill mix planning to health and health care dynamicsIme Asangansi, MD, PhD
Current health workforce planning methods are inadequate for the complexity of the task. Most approaches treat the workforce supply of individual health professions in isolation and avoid quantifying the impact of changes in skills mix, either planned or unplanned. The causes and consequences of task delegation and task substitution between or within health professions is particularly important in handling workforce shortages in developing countries and understanding and planning possible responses to both rapid catastrophic health demands and slower background trends in their social and political environment. As well as the contextual environment, interactions and delays in supplying and balancing health resources and configuring clinical services are required to address the geographic, profession-specific and quality imbalances. These supply side resources include knowledge and research, skills and attitudes of clinicians, buildings and equipment, medications and medical technologies, information and communications technologies and any other methods and models to improve the provision of clinical services. The interaction between demand
and supply could adjust for feedbacks of health services outcomes, policies and governance on population expectations, funding, political and social supports and explicitly link these to clinical workforce supply in a useful, rigorous and relevant tool. The challenge is capture the relevant essence of the dynamic complexity of health and healthcare for this purpose.
Drhatemelbitar (1)MEDICAL CASE MANAGEMENTد حاتم البيطارد حاتم البيطار
1. The document discusses issues with the current healthcare system including lack of coordination between institutions, dehumanization of care, and rising costs.
2. It introduces case management as a promising solution, defined as a method that aims for continuity of services and quality clinical outcomes through efficient management of available resources for specific clientele.
3. Case management relies on thorough knowledge of client needs, estimating patient stay lengths, and planning coordinated treatment processes to improve care quality while controlling costs.
This document discusses approaches to improving emergency department (ED) throughput and addressing overcrowding. It provides background on the problem of ED overcrowding, including factors contributing to increased patient volumes and decreased bed capacity. Common models for improving throughput focus on separating patients by acuity, expediting diagnostics, and using technology. The document also discusses a conceptual model of ED crowding involving input, throughput, and output phases. Key approaches to improving throughput discussed are patient-specific flow models, rapid triage, providers in triage, flow expeditors, and technology. The significance of addressing overcrowding relates to accreditation standards, hospital finances, and patient satisfaction.
Current healthcare trends and jobs outlook for 2025needppthelp
This is a team assignment for HCAD 600 for the MS program in Healthcare Administration by UMUC. This presentation is a analysis of the current healthcare trends and job outlook for 2025 to be presented to the HR committee of Board of Directors of a healthcare organization to address workforce shortages in key healthcare areas.
Introduction
The big business of health care is growing in a massive rate more now than ever according to The Center for Health Workforce Studies a non-profit organization located in Rensselaer, New York the organization report that, “While total U.S. employment dropped by over 2% between 2000 and 2010, health care employment grew by more than 25% during the same period. More than 13% of the U.S. labor force worked in the health sector or in a health occupation (19 million jobs out of 143 million jobs in U.S. labor force). The health care sector is projected to add over 4.2 million jobs between 2010 and 2020, with 63% of those in ambulatory settings (offices of health practitioners, home health, and other non-institutional settings” (2012, CHWS). Health care is booming in all areas of study and research from Holistic to Western Medicine which include purchasing and supply. Unfortunately this is based off the demand for more Physicians that are not available where there is a need. The health care industry believe it or not includes the food industry and health and fitness as well.
The matter of ethics within the health care industry always needs to be address along with the quality of care for patients. Within this working essay paper I will discuss the matter of; Care & Service Provider, Ethics (codes and values), Mal-Distribution Physician Labor Forces. Even though the health care industry is growing the mal-distribution of health care is still evident in some rural areas. This factor of not having proper care delivered to impoverish neighborhoods and communities is another issue that still plagues the United States. David Cutler the online journal reporter for PBS News Hour stated, “About 10, 15 percent. Just to give you one example, Duke University Hospital has 900 hospital beds and 1,300 billing clerks. The typical Canadian hospital has a handful of billing clerks. Single-payer systems have fewer administrative needs. That’s not to say they’re better, but that’s just on one dimension that they clearly cost less. What a lot of those people are doing in America is they are figuring out how to bill different insurers for different systems, figuring out how to collect money from people, all of that sort of stuff” (2013). The need for health care workers is great, but the balance is off regarding where the needs are not being meet.
Drhatemelbitar (4)MEDICAL CASE MANAGEMENTد حاتم البيطارد حاتم البيطار
This document provides an overview of case management programs and evaluations in long-term care. It defines case management as a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates services to meet individual needs. The goals of case management can be client-oriented, such as improving access to services, administrative, such as improving efficiency, or system-oriented, such as promoting a high-quality service system. Common models of case management include traditional models within long-term care, brokerage models, managed care models, and integrated models. Quality is evaluated based on structure, process, and outcomes. Current ongoing evaluations of case management programs seek to assess outcomes and costs. The document concludes that case management shows promise but more
Drhatemelbitar (2)MEDICAL CASE MANAGEMENTد حاتم البيطارد حاتم البيطار
This document discusses new models of healthcare delivery that aim to improve care coordination. It describes two prominent models - patient-centered medical homes (PCMHs) and accountable care organizations (ACOs) - that are working to eliminate fragmented care through coordinated care. The case manager plays a key role in coordinating care across settings and providers in these new models, as their role in care coordination is becoming increasingly important with growing care complexity. The document uses Geisinger Health Plan as an example of an ACO that has successfully implemented a medical home program with embedded case managers to coordinate care.
This document discusses the need for quality improvement in the US healthcare system. It notes that while the US leads in medical innovation, care is often fragmented and inconsistent. Several organizations have found issues with the accessibility and quality of care received. The objectives of proposed changes are to prioritize patient safety and deliver the highest quality care nationwide through better education and training. The rationale includes reports that many Americans don't receive recommended care, quality varies greatly between groups, and 30% of healthcare spending has no benefit to patients. Literature supports that most medical errors stem from flawed systems and processes, not individuals, highlighting the need for quality and safety improvements.
The document discusses the evolution of healthcare delivery and financing in the U.S., including the passage of the HMO Act of 1973 which established requirements for health maintenance organizations (HMOs). It also covers rising healthcare costs driven by factors such as inflation, new technologies, and medical lawsuits. Other topics include cost shifting practices, basic concepts in health insurance including deductibles and coinsurance, and definitions of key managed care models like HMOs, PPOs, and POS plans.
Automated Post-Discharge Care: An Essential Tool to Reduce ReadmissionsPhytel
Readmissions are a major problem in U.S. healthcare. Nearly one in five Medicare patients that are discharged from the hospital returns there within 30 days, and between 50 percent and 75 percent of those readmissions are considered preventable. Medicare pays about $17 billion annually for 2.5 million rehospitalizations of its beneficiaries and other payers spend roughly the same amount every year for all readmissions of non-Medicare patients.
The document discusses creating a value-based healthcare system focused on patient outcomes and costs. It recommends organizing multidisciplinary teams around patient conditions, measuring outcomes and costs by condition, and developing bundled payments to compensate providers for treating a condition over the full cycle of care. The document also provides an example of Martini Klinik in Germany, which achieves better prostate cancer outcomes than average hospitals through dedicated teams, extensive outcomes tracking, and peer comparison.
The document discusses the challenges facing U.S. hospitals as the healthcare system shifts from fee-for-service to value-based payments. This shift requires hospitals to change their business model from focusing on individual interventions to providing integrated, population-based care. A survey found that hospital executives recognize the need to substantially change their business model to survive financially under the new system. The experiences of integrated healthcare systems that have adopted this new model show improved health outcomes and cost savings. However, making the transition will be difficult and involves cultural as well as operational changes.
In the coming years the United States will find themselves going through a number of changes within the Social Security Administration which will affect the Health Care Industry as we know it “Hospital size has long been an area of discussion and debate in the U.S. healthcare industry. Questions have consistently focused on cost management or efficiency in large versus small hospitals. A persistent question among researchers is whether efficiencies are associated with larger facilities through economies of scale, or if there are alternate scenarios that play a significant part in hospital cost and efficiency” (2009, JHM). Since the Affordable Health Care Act was established it made obtaining health care much more affordable and accessible, but at the same time there has to be some cut back.
Problem And Description Of Terms For DisseratationJenniferlaw1
This document summarizes a research study on medical malpractice and errors in the hospital system. The study investigated the lack of education and understanding of tort law among healthcare workers. Medical errors cause up to 98,000 preventable deaths annually in the US. The study aims to determine if providing education on tort law concepts would improve healthcare workers' understanding of negligence and reduce errors. The null hypotheses are that there is no significant difference between errors and lack of education, and that quantitative strategies have no impact on error rates.
The Effect of Service Quality on Patient Loyalty (A Study on Inpatients of Re...IJAEMSJORNAL
This study aims at examining whether service quality influences customer loyalty, in this case, hospital’s inpatient. Service quality is represented in the form of five independent variables, which are tangibles, reliability, responsiveness, assurance, and empathy. This study is conducted at some regional hospitals in Jakarta, Indonesia, and the respondents are inpatients of the concerned hospitals. The data are analyzed by employing a multiple linear regression method. The research shows that the five independent variables simultaneously, significantly influence patient loyalty. Partially, almost all of the independent variables significantly influence it except the reliability variable.
An emergency department quality improvement projectyasmeenzulfiqar
The document discusses improving vital sign documentation during triage in emergency departments. It aims to investigate factors affecting vital sign data quality during measurement and documentation, and provide recommendations for improvement. A literature review found that timely and accurate vital sign documentation is important for identifying deteriorating patients. However, studies on nursing workflows and documentation of vital signs are limited. The objective is to study nurses' vital sign documentation process through a questionnaire of nurses and analysis of the data. Results showed teamwork and quality improvement efforts like education and training can enhance compliance with vital sign documentation standards during triage. Recommendations include departments addressing challenges in measurement time and reviewing results to improve performance.
Population health management real time state-of-health analysispscisolutions
To lower health costs, physician networks and medical homes must employ a closed loop population management program that focus on patient SOH stratification, chronic disease management, care coordination and incentive management. This approach will enable them to consistently reduce ER and inpatient admissions, which are the greatest expenditures in health care today.
The document discusses the challenges and opportunities facing the US healthcare system in light of the Patient Protection and Affordable Care Act (PPACA). It notes the fragmented and episodic nature of care prior to reforms, and the goals of PPACA to introduce new models like accountable care organizations (ACOs) and health insurance marketplaces. However, it also acknowledges the uncertainties created by reform and ongoing tests of new programs. The document advocates for a coordinated, team-based approach leveraging emerging technologies like telehealth to improve outcomes across domains and overcome common challenges in a sustainable way.
The document discusses disease burden and chronic disease management in India. It notes that non-communicable diseases like cardiovascular disease, COPD, asthma and diabetes remain major causes of morbidity. The disease burden from these conditions is projected to increase significantly by 2015. Effective chronic disease management requires sharing health information electronically through a health information exchange. However, convincing stakeholders to share data on a cloud is a major challenge. Personalized, convenient care that blends high-tech and high-touch approaches may help drive behavioral changes needed for successful disease management.
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION, DioneWang844
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION, AND PROJECT INSTRUCTIONS
Page | 1
Quality
Nearly fifteen years ago, the Institute of Medicine published the “To Err Is Human” report, which exposed the substantial impact of medical errors in the US healthcare system and called for a dramatic system change, including an improved understanding of those errors (McCarthy, Tuiskula, Driscoll, & Davis, 2017). Medical errors are considered to be failure to achieve the original goal or plan of action, and these errors may range from a patient falls to a mistake in the operating room. Not only do medical errors cause harm to the patient and jeopardize the patient’s trust, but they also cause a financial strain for the health system (“To Err is Human,” 1999). One of the contributing factors to medical errors is the lack of effective communication between doctors who are treating the same patient. This results in healthcare providers overprescribing medications for patients as well as increases the possibility of a patient having unnecessary tests or procedures performed. The report’s four-tiered approach includes:
· Focusing on creating a stronger foundation of education on patient safety
· Mandating a nationwide reporting system to encourage timely reporting of errors
· Increasing the standards of performance for healthcare providers
· Taking advantage of the security that safety systems offer (“To Err is Human,” 1999)
Creating a strong educational foundation for patient safety is most important. Healthcare personnel are much more likely to actively participate in reporting systems, encourage one another to perform at a higher level, and take advantage of safety systems when they are well educated on patient safety and the implications of medical errors. The reporting system seems to provide the least amount of impact on patient safety as they can result in losing patient trust in certain healthcare systems. The healthcare system as a whole has made progress in establishing a safe environment for patients when they are in need of care.
Challenges for Patient Safety and Steps for Improvement
Despite continuing evidence of problems in patient safety and gaps between the care that patients receive and the evidence about what they should receive, efforts to improve quality in healthcare show mostly inconsistent and patchy results.
Tap each image to know more.
Data Collection and Monitoring Systems
This always takes much more time and energy than anyone anticipates. It is worth investing heavily in data from the outset. Assess local systems, train people, and have quality assurance.
Tribalism and Lack of Staff Engagement
Overcoming a perceived lack of ownership and professional or disciplinary boundaries can be very difficult. Clarify who owns the problem and solution, agree roles and responsibilities at the outset, work to common goals, and use shared language.
Convince People That There's a Problem
Use hard data to secure emotional e ...
Global Transitional Care Investment Brief - 2015capservegroup
Global Transitional Healthcare is a transitional care provider that helps patients recover at home after being discharged from the hospital. Their services include coordinating care, managing medications, conducting home visits, and providing 24/7 access to nurses. They aim to reduce hospital readmissions by ensuring continuity of care during the critical 30-day period after discharge. The company has partnered with over 15 medical groups and facilities. They are raising $2.5 million to expand their services to more markets and respond to increasing demand and regulatory pressures to reduce readmissions.
A Study of Healthcare Quality Measures across Countries to Define an Approach...iosrjce
This document summarizes a study that examines healthcare quality measures across different countries to define an approach for improving healthcare quality. It discusses factors such as increasing population growth and changing disease patterns that pose challenges for healthcare systems. It also reviews healthcare quality definitions, metrics like structure, process and outcomes, and approaches some countries use to enhance quality, including developing quality strategies and addressing various quality domains.
This document discusses approaches to improving emergency department (ED) throughput and addressing overcrowding. It provides background on the problem of ED overcrowding, including factors contributing to increased patient volumes and decreased bed capacity. Common models for improving throughput focus on separating patients by acuity, expediting diagnostics, and using technology. The document also discusses a conceptual model of ED crowding involving input, throughput, and output phases. Key approaches to improving throughput discussed are patient-specific flow models, rapid triage, providers in triage, flow expeditors, and technology. The significance of addressing overcrowding relates to accreditation standards, hospital finances, and patient satisfaction.
Current healthcare trends and jobs outlook for 2025needppthelp
This is a team assignment for HCAD 600 for the MS program in Healthcare Administration by UMUC. This presentation is a analysis of the current healthcare trends and job outlook for 2025 to be presented to the HR committee of Board of Directors of a healthcare organization to address workforce shortages in key healthcare areas.
Introduction
The big business of health care is growing in a massive rate more now than ever according to The Center for Health Workforce Studies a non-profit organization located in Rensselaer, New York the organization report that, “While total U.S. employment dropped by over 2% between 2000 and 2010, health care employment grew by more than 25% during the same period. More than 13% of the U.S. labor force worked in the health sector or in a health occupation (19 million jobs out of 143 million jobs in U.S. labor force). The health care sector is projected to add over 4.2 million jobs between 2010 and 2020, with 63% of those in ambulatory settings (offices of health practitioners, home health, and other non-institutional settings” (2012, CHWS). Health care is booming in all areas of study and research from Holistic to Western Medicine which include purchasing and supply. Unfortunately this is based off the demand for more Physicians that are not available where there is a need. The health care industry believe it or not includes the food industry and health and fitness as well.
The matter of ethics within the health care industry always needs to be address along with the quality of care for patients. Within this working essay paper I will discuss the matter of; Care & Service Provider, Ethics (codes and values), Mal-Distribution Physician Labor Forces. Even though the health care industry is growing the mal-distribution of health care is still evident in some rural areas. This factor of not having proper care delivered to impoverish neighborhoods and communities is another issue that still plagues the United States. David Cutler the online journal reporter for PBS News Hour stated, “About 10, 15 percent. Just to give you one example, Duke University Hospital has 900 hospital beds and 1,300 billing clerks. The typical Canadian hospital has a handful of billing clerks. Single-payer systems have fewer administrative needs. That’s not to say they’re better, but that’s just on one dimension that they clearly cost less. What a lot of those people are doing in America is they are figuring out how to bill different insurers for different systems, figuring out how to collect money from people, all of that sort of stuff” (2013). The need for health care workers is great, but the balance is off regarding where the needs are not being meet.
Drhatemelbitar (4)MEDICAL CASE MANAGEMENTد حاتم البيطارد حاتم البيطار
This document provides an overview of case management programs and evaluations in long-term care. It defines case management as a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates services to meet individual needs. The goals of case management can be client-oriented, such as improving access to services, administrative, such as improving efficiency, or system-oriented, such as promoting a high-quality service system. Common models of case management include traditional models within long-term care, brokerage models, managed care models, and integrated models. Quality is evaluated based on structure, process, and outcomes. Current ongoing evaluations of case management programs seek to assess outcomes and costs. The document concludes that case management shows promise but more
Drhatemelbitar (2)MEDICAL CASE MANAGEMENTد حاتم البيطارد حاتم البيطار
This document discusses new models of healthcare delivery that aim to improve care coordination. It describes two prominent models - patient-centered medical homes (PCMHs) and accountable care organizations (ACOs) - that are working to eliminate fragmented care through coordinated care. The case manager plays a key role in coordinating care across settings and providers in these new models, as their role in care coordination is becoming increasingly important with growing care complexity. The document uses Geisinger Health Plan as an example of an ACO that has successfully implemented a medical home program with embedded case managers to coordinate care.
This document discusses the need for quality improvement in the US healthcare system. It notes that while the US leads in medical innovation, care is often fragmented and inconsistent. Several organizations have found issues with the accessibility and quality of care received. The objectives of proposed changes are to prioritize patient safety and deliver the highest quality care nationwide through better education and training. The rationale includes reports that many Americans don't receive recommended care, quality varies greatly between groups, and 30% of healthcare spending has no benefit to patients. Literature supports that most medical errors stem from flawed systems and processes, not individuals, highlighting the need for quality and safety improvements.
The document discusses the evolution of healthcare delivery and financing in the U.S., including the passage of the HMO Act of 1973 which established requirements for health maintenance organizations (HMOs). It also covers rising healthcare costs driven by factors such as inflation, new technologies, and medical lawsuits. Other topics include cost shifting practices, basic concepts in health insurance including deductibles and coinsurance, and definitions of key managed care models like HMOs, PPOs, and POS plans.
Automated Post-Discharge Care: An Essential Tool to Reduce ReadmissionsPhytel
Readmissions are a major problem in U.S. healthcare. Nearly one in five Medicare patients that are discharged from the hospital returns there within 30 days, and between 50 percent and 75 percent of those readmissions are considered preventable. Medicare pays about $17 billion annually for 2.5 million rehospitalizations of its beneficiaries and other payers spend roughly the same amount every year for all readmissions of non-Medicare patients.
The document discusses creating a value-based healthcare system focused on patient outcomes and costs. It recommends organizing multidisciplinary teams around patient conditions, measuring outcomes and costs by condition, and developing bundled payments to compensate providers for treating a condition over the full cycle of care. The document also provides an example of Martini Klinik in Germany, which achieves better prostate cancer outcomes than average hospitals through dedicated teams, extensive outcomes tracking, and peer comparison.
The document discusses the challenges facing U.S. hospitals as the healthcare system shifts from fee-for-service to value-based payments. This shift requires hospitals to change their business model from focusing on individual interventions to providing integrated, population-based care. A survey found that hospital executives recognize the need to substantially change their business model to survive financially under the new system. The experiences of integrated healthcare systems that have adopted this new model show improved health outcomes and cost savings. However, making the transition will be difficult and involves cultural as well as operational changes.
In the coming years the United States will find themselves going through a number of changes within the Social Security Administration which will affect the Health Care Industry as we know it “Hospital size has long been an area of discussion and debate in the U.S. healthcare industry. Questions have consistently focused on cost management or efficiency in large versus small hospitals. A persistent question among researchers is whether efficiencies are associated with larger facilities through economies of scale, or if there are alternate scenarios that play a significant part in hospital cost and efficiency” (2009, JHM). Since the Affordable Health Care Act was established it made obtaining health care much more affordable and accessible, but at the same time there has to be some cut back.
Problem And Description Of Terms For DisseratationJenniferlaw1
This document summarizes a research study on medical malpractice and errors in the hospital system. The study investigated the lack of education and understanding of tort law among healthcare workers. Medical errors cause up to 98,000 preventable deaths annually in the US. The study aims to determine if providing education on tort law concepts would improve healthcare workers' understanding of negligence and reduce errors. The null hypotheses are that there is no significant difference between errors and lack of education, and that quantitative strategies have no impact on error rates.
The Effect of Service Quality on Patient Loyalty (A Study on Inpatients of Re...IJAEMSJORNAL
This study aims at examining whether service quality influences customer loyalty, in this case, hospital’s inpatient. Service quality is represented in the form of five independent variables, which are tangibles, reliability, responsiveness, assurance, and empathy. This study is conducted at some regional hospitals in Jakarta, Indonesia, and the respondents are inpatients of the concerned hospitals. The data are analyzed by employing a multiple linear regression method. The research shows that the five independent variables simultaneously, significantly influence patient loyalty. Partially, almost all of the independent variables significantly influence it except the reliability variable.
An emergency department quality improvement projectyasmeenzulfiqar
The document discusses improving vital sign documentation during triage in emergency departments. It aims to investigate factors affecting vital sign data quality during measurement and documentation, and provide recommendations for improvement. A literature review found that timely and accurate vital sign documentation is important for identifying deteriorating patients. However, studies on nursing workflows and documentation of vital signs are limited. The objective is to study nurses' vital sign documentation process through a questionnaire of nurses and analysis of the data. Results showed teamwork and quality improvement efforts like education and training can enhance compliance with vital sign documentation standards during triage. Recommendations include departments addressing challenges in measurement time and reviewing results to improve performance.
Population health management real time state-of-health analysispscisolutions
To lower health costs, physician networks and medical homes must employ a closed loop population management program that focus on patient SOH stratification, chronic disease management, care coordination and incentive management. This approach will enable them to consistently reduce ER and inpatient admissions, which are the greatest expenditures in health care today.
The document discusses the challenges and opportunities facing the US healthcare system in light of the Patient Protection and Affordable Care Act (PPACA). It notes the fragmented and episodic nature of care prior to reforms, and the goals of PPACA to introduce new models like accountable care organizations (ACOs) and health insurance marketplaces. However, it also acknowledges the uncertainties created by reform and ongoing tests of new programs. The document advocates for a coordinated, team-based approach leveraging emerging technologies like telehealth to improve outcomes across domains and overcome common challenges in a sustainable way.
The document discusses disease burden and chronic disease management in India. It notes that non-communicable diseases like cardiovascular disease, COPD, asthma and diabetes remain major causes of morbidity. The disease burden from these conditions is projected to increase significantly by 2015. Effective chronic disease management requires sharing health information electronically through a health information exchange. However, convincing stakeholders to share data on a cloud is a major challenge. Personalized, convenient care that blends high-tech and high-touch approaches may help drive behavioral changes needed for successful disease management.
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION, DioneWang844
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION, AND PROJECT INSTRUCTIONS
Page | 1
Quality
Nearly fifteen years ago, the Institute of Medicine published the “To Err Is Human” report, which exposed the substantial impact of medical errors in the US healthcare system and called for a dramatic system change, including an improved understanding of those errors (McCarthy, Tuiskula, Driscoll, & Davis, 2017). Medical errors are considered to be failure to achieve the original goal or plan of action, and these errors may range from a patient falls to a mistake in the operating room. Not only do medical errors cause harm to the patient and jeopardize the patient’s trust, but they also cause a financial strain for the health system (“To Err is Human,” 1999). One of the contributing factors to medical errors is the lack of effective communication between doctors who are treating the same patient. This results in healthcare providers overprescribing medications for patients as well as increases the possibility of a patient having unnecessary tests or procedures performed. The report’s four-tiered approach includes:
· Focusing on creating a stronger foundation of education on patient safety
· Mandating a nationwide reporting system to encourage timely reporting of errors
· Increasing the standards of performance for healthcare providers
· Taking advantage of the security that safety systems offer (“To Err is Human,” 1999)
Creating a strong educational foundation for patient safety is most important. Healthcare personnel are much more likely to actively participate in reporting systems, encourage one another to perform at a higher level, and take advantage of safety systems when they are well educated on patient safety and the implications of medical errors. The reporting system seems to provide the least amount of impact on patient safety as they can result in losing patient trust in certain healthcare systems. The healthcare system as a whole has made progress in establishing a safe environment for patients when they are in need of care.
Challenges for Patient Safety and Steps for Improvement
Despite continuing evidence of problems in patient safety and gaps between the care that patients receive and the evidence about what they should receive, efforts to improve quality in healthcare show mostly inconsistent and patchy results.
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Data Collection and Monitoring Systems
This always takes much more time and energy than anyone anticipates. It is worth investing heavily in data from the outset. Assess local systems, train people, and have quality assurance.
Tribalism and Lack of Staff Engagement
Overcoming a perceived lack of ownership and professional or disciplinary boundaries can be very difficult. Clarify who owns the problem and solution, agree roles and responsibilities at the outset, work to common goals, and use shared language.
Convince People That There's a Problem
Use hard data to secure emotional e ...
Global Transitional Care Investment Brief - 2015capservegroup
Global Transitional Healthcare is a transitional care provider that helps patients recover at home after being discharged from the hospital. Their services include coordinating care, managing medications, conducting home visits, and providing 24/7 access to nurses. They aim to reduce hospital readmissions by ensuring continuity of care during the critical 30-day period after discharge. The company has partnered with over 15 medical groups and facilities. They are raising $2.5 million to expand their services to more markets and respond to increasing demand and regulatory pressures to reduce readmissions.
A Study of Healthcare Quality Measures across Countries to Define an Approach...iosrjce
This document summarizes a study that examines healthcare quality measures across different countries to define an approach for improving healthcare quality. It discusses factors such as increasing population growth and changing disease patterns that pose challenges for healthcare systems. It also reviews healthcare quality definitions, metrics like structure, process and outcomes, and approaches some countries use to enhance quality, including developing quality strategies and addressing various quality domains.
Running Head PERTINENT HEALTHCARE ISSUE1PERTINENT HEALTHCAR.docxtodd581
Running Head: PERTINENT HEALTHCARE ISSUE 1
PERTINENT HEALTHCARE ISSUE 2
Analysis of Pertinent Healthcare Issue
Students Name:
Institutional Affiliation:
Impact of increasing cost in a health organization
Introduction
The cost of receiving healthcare service is becoming a serious national healthcare concern. It has been established that the United States spend more on healthcare, in relation to the national income than any other industrialized nation. However, achieving minimum cost means having to make certain hard compromises which have never been easy. For example, low expenditure on research and development, limitation in terms of the choices of health coverage or healthcare providers and having to wait for long before using new technologies. The health system has gone through a series of transformational changes that has seen the cost of healthcare provision sky-rocket. The most affected are among the 41 million uninsured Americans who are unable to cater for the cost of insurance as well as the underinsured whose coverage program cannot cater for their overall health needs. The major catalyst behind the rising cost of healthcare has been; the rising number of aging population that take great benefit from the technologies created for lengthening life span, lifestyle choices like adoption of sedentary lifestyle and unhealthy eating habits resulting to obesity and cardiovascular disorders among others.
Cost impact on health organization.
Increasing cost has impacted the national health organization/system in so many ways. The impacts are not only experienced by the patients but the providers, employers, payers (insurance bodies) and even other employees within the health organization. Firstly, an array of transformational changes has been made i.e. payment transformation where a shift has been made from volume-based (fee-for service payment) which has high cost implications to value-based models and also the development of primary care in attempt to counter increasing cost. The turnover of healthcare providers has also faced a fair share of cost impact. The providers burdened by the feeling of denying patients services due to inability to cater for cost or lack of insurance loses meaning of services and morale to continue with the service. Consequently, advancement in training and education improve the providers’ patient service and more enhanced application of Evidence-Based practice appears costly and unaffiliated hence promoting low morale. Morbidity and mortality cases has been on the rise. Advanced technology used in diagnosis/treatment of serious medical conditions has become expensive and some of them are not covered by the insurance (core payments) hence late interventions taken after serious damage. The is also an indication of lowered patient engagement as far healthcare decision making is concerned since patients with financial challenge have limited options and are sometimes forced to comply with the physici.
Running Head PERTINENT HEALTHCARE ISSUE1PERTINENT HEALTHCAR.docxglendar3
Running Head: PERTINENT HEALTHCARE ISSUE 1
PERTINENT HEALTHCARE ISSUE 2
Analysis of Pertinent Healthcare Issue
Students Name:
Institutional Affiliation:
Impact of increasing cost in a health organization
Introduction
The cost of receiving healthcare service is becoming a serious national healthcare concern. It has been established that the United States spend more on healthcare, in relation to the national income than any other industrialized nation. However, achieving minimum cost means having to make certain hard compromises which have never been easy. For example, low expenditure on research and development, limitation in terms of the choices of health coverage or healthcare providers and having to wait for long before using new technologies. The health system has gone through a series of transformational changes that has seen the cost of healthcare provision sky-rocket. The most affected are among the 41 million uninsured Americans who are unable to cater for the cost of insurance as well as the underinsured whose coverage program cannot cater for their overall health needs. The major catalyst behind the rising cost of healthcare has been; the rising number of aging population that take great benefit from the technologies created for lengthening life span, lifestyle choices like adoption of sedentary lifestyle and unhealthy eating habits resulting to obesity and cardiovascular disorders among others.
Cost impact on health organization.
Increasing cost has impacted the national health organization/system in so many ways. The impacts are not only experienced by the patients but the providers, employers, payers (insurance bodies) and even other employees within the health organization. Firstly, an array of transformational changes has been made i.e. payment transformation where a shift has been made from volume-based (fee-for service payment) which has high cost implications to value-based models and also the development of primary care in attempt to counter increasing cost. The turnover of healthcare providers has also faced a fair share of cost impact. The providers burdened by the feeling of denying patients services due to inability to cater for cost or lack of insurance loses meaning of services and morale to continue with the service. Consequently, advancement in training and education improve the providers’ patient service and more enhanced application of Evidence-Based practice appears costly and unaffiliated hence promoting low morale. Morbidity and mortality cases has been on the rise. Advanced technology used in diagnosis/treatment of serious medical conditions has become expensive and some of them are not covered by the insurance (core payments) hence late interventions taken after serious damage. The is also an indication of lowered patient engagement as far healthcare decision making is concerned since patients with financial challenge have limited options and are sometimes forced to comply with the physici.
Delivering value based_care_with_e_health_services.5Greg Bauer
The document discusses how value-based care requires new approaches to engage patients and improve outcomes while lowering costs. It argues that e-health tools can help by enabling better care coordination, remote patient monitoring, social support for patients, and customized care programs. These e-health disciplines are important for engaging patients in their care in new ways to support value-based models.
A Case Study forBecky Skinner, RRT, BSSpecialized Care Coo.docxevonnehoggarth79783
A Case Study for
Becky Skinner, RRT, BS
Specialized Care Coordinator
University of Iowa Hospitals and Clinics
May 30, 2013
UIHC Human Capital Strategies to Comply and Thrive Under The Patient Protection Affordable Care Act Regulations
Table of Contents
Mission & Vision 3
History of the University of Iowa Hospitals & Clinics 4
Fiscal Year 2012 Facts 4
Statement of Problem or Challenge 5
Research and Background Data 7
Implications PPACA Has on UIHC Human Capital Management 11
Resolution Proposal 14
Summary and Conclusion 17
Appendix A: SWOT Analysis 19
Appendix B: Corporate Parenting Strategy 27
Appendix C: Portfolio Analysis 35
References 45
History of the University of Iowa Hospitals & ClinicsVision:
World Class People.
· Building on our greatest strength.
World Class Medicine.
· Creating a new standard of excellence in integrated patient care, research and education.
For Iowa and the World.
· Making a difference in quality of life and health for generations.Mission:
Simply stated, our mission is: Changing Medicine. Changing Lives.®
University of Iowa Health Care is changing medicine through Pioneering discovery
· Innovative inter-professional education
· Delivery of superb clinical care
· An extraordinary patient experience in a multi-disciplinary, collaborative, team-based environment
University of Iowa Health Care is changing lives by
· Preventing and curing disease
· Improving health and well-being
· Assuring access to care for people in Iowa and throughout the world
In 1873 The University of Iowa began providing medical services when it reached an agreement with Sisters of Mercy to operate a small hospital in the area. It began with two wards, one for women and the other for men containing four private rooms and a surgical amphitheater. In 1865 this agreement was terminated when the Sisters of Mercy moved across town and opened up Mercy Hospital. Today, the University of Iowa Hospitals and Clinics is a public -teaching hospital affiliated with the University of Iowa and a Level 1 trauma center. It has 711 beds including a 190-bed UI Children’s Hospital (About Us, n.d.). On an average day, there are close to 9,000 individuals providing care to patients, including employees, students and volunteers (About Us, n.d.). Fiscal Year 2012 Facts
There were 32,000 patients admitted to the hospital for in-patient care with 59,000 emergency room visits. In the 200 outpatient clinics of the UIHC, 977,337 clinic visits were counted. In addition to the 1,300 volunteers of UIHC, it employed during FY2012:
· 1,548 physicians, residents, and fellows
· 8,221 non-physician employees of whom 1,845 are professional nurses (About Us, n.d.)
Since U.S. News & World Report began to rank hospitals in 1990, UIHC has made the list as one of the best and has over 271 physicians ranked as “Best Doctors in America”.
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Running head: PUBLIC HEALTH
1
PUBLIC HEALTH
6
Public Health
Student’s name
University affiliation
Public Health
•
Briefly describe the public health problem and the policy that addresses the problem.
The public health problem of interest is limited accessibility of quality and affordable health care due to a rising cost of health care services. This is a major issue which has affected millions of Americans especially those who cannot afford to pay for their health care insurance or pay directly for health care services. The rising cost of health care services includes the rising prices of prescription charge, primary care, and specialized care which have limited the accessibility of quality health care. Some of the effects of rising health care cost include; i) rising insurance premiums, ii) limited access to specialized care such as breast cancer screening and maternal care for women, and iii) limited access to specialized care for different vulnerable groups such as persons who have chronic health conditions or those who are at a high risk of getting chronic illnesses.
To address this public health problem, the federal government introduced the Patient Protection and Affordable Care Act which famously known as Obama Care. This policy was signed by President Barack Obama in March 2010 with the goal of bringing key reforms in the health care sector to address the problem of health care cost, quality, and access. The primary objectives of the Affordable Care Act (ACA) were to; prevent the increase in the cost of prescription drugs and health care services, ensure that all citizens could have access to affordable health insurance coverage, promote patient protection, and deliver better services (Amadeo, 2019).
• Examine the nature and magnitude of the problem and the people who are affected.
Generally, the issue of increasing health care cost affected all Americans, especially those who could not afford health insurance coverage and the vulnerable population groups. Persons who could not afford health insurance could not access quality health care services since they were very expensive and they would not afford to cater for out-of-pocket payments. Vulnerable population groups included the aging population who are the most vulnerable group to be affected by chronic illnesses. The high cost of medication limited the ability of the affected group to access quality health care thus leading to a high mortality rate. The magnitude and nature of the high cost of health care can be analyzed as follows.
Rising insurance premiums
As of 2004, the cost of health care services had increased by 4 percent. Quality health care services and prescription drugs were getting expensive forcing the healthcare insurance providers to increase their premiums. Premiums were rapidly increasing between 2000 and 2010 at a rate of 8 percent for family premiums covered by employers (Amadeo, 2018). Due to this, hundreds of tho.
Submission Id ab299d7c-b547-4cf3-958a-07922ca71f2765 SIM.docxdeanmtaylor1545
Submission Id: ab299d7c-b547-4cf3-958a-07922ca71f27
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Patience Nehikhare
healthcaredeliverysystemchanges.docx
Summary
1175 Words
Running Head: HEALTHCARE DELIVERY SYSTEM
THE U.S. HEALTHCARE DELIVERY SYSTEM 2
Healthcare Delivery System
Patience Nehikhare
Grand Canyon University
December 22, 2019
The U.S. Healthcare Delivery System
There is a rapid change within the healthcare system in the United States. The
changes that have occurred were made for the purpose of improving quality,
rewarding value and not volume, as well as integrating and coordinating the care
(Seshamani & Sen, 2018). As such, this paper will seek to put into consideration
current healthcare laws within the U.S. and the nurse’s role within this continuously
changing environment; the manner in which quality measures and pay for performance
affect patient outcomes. Furthermore, the emerging trends in the healthcare system,
professional nursing leadership, and management roles will be discussed.
The Emerging Health Care Laws and their Effects on Nursing Practice
One of the most crucial healthcare legislat ions that has been enacted in the United
States since the inception of Medicare and Medicaid in 1965 is the Affordable Care
Act (Obama, 2016). The ACA was enacted in 2010. Issues relat ing to affordability,
ease of access, and the care quality within the United States healthcare system were
some of the driving factors that formed the list of many t ime spanning challenges
that compiled the init iat ion of this legislat ion. Between 2010 to 2015 there was a
decrease in the number of uninsured cit izens in the U.S. by forty three percent as an
effect of the Affordable Care Act.
The payment systems in healthcare are undergoing some changes and the access to
care has also improved (Obama, 2016). The ACA promotes preventive healthcare
models that put emphasis on quality care, primary care, and the funding of community
health init iat ives (Lathrop and Hodnicki, 2014). Millions of previously uninsured cit izens
are also provided insurance coverage and also some healthcare areas that need
reforms so as to meet the needs of patients’ improved healthcare outcomes are
highly focused by the act. The act has an effect on nursing practice in several ways.
The first effect is that the act creates a high demand for healthcare professionals
that are sufficiently trained to provide healthcare services that are up to the acts’
standards. The second effect is that Advanced Practice Registered Nurses (APRNs)
who hold the Doctor of Nursing Practice (DNP) are required to be prepared so that
they can meet the increased needs through the provision of leadership skills in
community health centers. These professionals are also held accountable for direct ing
and advocating for future init iates as well as ser.
An Investigation of the Factors Affecting Capitation Programme in Provision ...inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
As part of the government’s national strategy, the United Arab Emirates is seeking to raise the quality of healthcare to international best practice standards by 2021. What are the main quality gaps to be overcome in this period? How are changes such as mandatory insurance laws, management outsourcing of public facilities, regulatory devolution and increased rates of accreditation and data collection influencing quality of care?
DQ 3-2Integrated health care delivery systems (IDS) was develope.docxelinoraudley582231
DQ 3-2
Integrated health care delivery systems (IDS) was developed to initiate excellence health care access and quality of care to entire populations and community by collaborating and coordinating diverse healthcare professionals. Main driving force of IDS is patient centered care by using resources such as collaborating care from physicians and allied health care professionals to construct continuum of care, to deliver care in the most cost-effective way, utilize trained and competent providers by utilizing evidenced -based practice and combine innovation such as EHR (Electronic Health Records) system and team work to produce improved healthcare system.
Excellence in care is attainable by incorporating allied healthcare professional, as high quality care is possible when coordination is unified and covers all areas of responsibilities. For an example-combining resources and coordination of care by involving physicians, dietitian, physical therapy or occupational therapy to work with patient diagnosed with obesity by promoting teamwork approach and ultimately delivering endurance in care and utilizing various resources.
Barriers to IDS can be a huge block in delivering quality care. Among many one limitation is physicians not participating in integrated healthcare system, which disconnect physicians from team based approached by deterring continuous quality improvement (essentialhospitals.org, n.d). This is because, system such as EHR or new innovative quality assurance programs are time consuming and overwhelming, thus decline in physicians support in IDS programs. By implementing user friendly system approach, enforcing focused based care and accepting the necessity of evidenced based practice can improve these barriers. Hence, increasing clinical expertise to produce better service and quality of care in integrated delivery system.
Essentialhospitls.org (n.d). Retrieved from: http://essentialhospitals.org/wp-content/uploads/2013/12/Integrated-Health-Care-Literature-Review-Webpost-8-22-13-CB.pdf
Dq 3-1
1.
In the US, there is not one type of health care system but rather a subset of systems, some of them catering to specific populations. These subsystems include managed care, military, and vulnerable populations. Managed care is a health care delivery system that seeks to achieve efficiency by integrating the basic functions of health care delivery, employs mechanisms to control utilization of medical services, and determines the price at which the services are purchased and how much the providers get paid, military health care system is available free of charge to active duty military personnel and covers preventative and treatment services that are provided by salaried health care personnel and this system combines public health with medical services, and vulnerable population subsystem offers comprehensive medical and enabling services targeted to the needs of vulnerable populations and government health insurance programs provide.
Medical Liability System Reform can lower costs and improve care. High medical liability costs burden doctors and patients through increased prices. Doctors face many frivolous lawsuits and some move practices or close. Reform can cap damages, reduce lawsuits, and lower insurance rates for doctors. With lower costs, more doctors may practice and open new offices, increasing access to care and local jobs. Reform could also reduce unnecessary tests and referrals, allowing safer, more effective care for patients.
In October 2014, INTEGRATED's Bill Jessee presented "Where Is Healthcare Going? And How Will We Get There?" at Iowa Hospital Association's annual meeting. The presentation focuses on the forces shaping healthcare today, the delivery system changing in response to the environment, and what this all means for hospitals and physicians.
The document discusses pay for performance (P4P) incentives in healthcare and their impact on quality, cost, and financing. It provides background on quality improvement efforts and defines key concepts like structure, process, and outcomes. It then outlines current legislation and initiatives like the Affordable Care Act that link reimbursement to quality metrics. P4P aims to change how care is delivered and financed to improve outcomes while reducing waste. However, it also impacts providers' finances as payments may decrease for preventable readmissions or hospital-acquired conditions.
This document summarizes strategies that have been implemented across several states to reduce preventable emergency department visits and generate healthcare savings. It discusses programs in Alaska, Oregon, Washington, Maryland, and other states that focus on assigning case managers, implementing copayments, building primary care clinics, and educating patients in order to decrease unnecessary emergency room use and costs, especially among Medicaid patients. Evaluation of these programs shows early success in reducing emergency visits and generating millions of dollars in healthcare savings.
This document summarizes a lean transformation initiative at Ruby Hospital in Calcutta, India. Through gemba walks, the team found that only 31% of outpatients with drug prescriptions purchased them from the hospital pharmacy and only 50% purchased all prescribed items. They also found most purchases occurred during rush hours and that patients wanted to complete the purchase within 12 minutes of consultation. Process mapping, data collection, and analysis showed the biggest time wasters were walking to the pharmacy and item retrieval, contributing over 10 minutes. The root causes were identified as poor pharmacy location and unavailable inventory.
Hospitalist programs are increasingly used by hospitals to manage the shift to value-based care and reduce costs. The use of hospitalists has grown significantly, with approximately 75% of hospitals now utilizing hospitalists. Hospitalist programs can improve outcomes, drive cost efficiencies, and increase reimbursements by reducing lengths of stay and readmission rates. While hospitalists provide benefits, there is debate around their impact on overall patient health and outcomes. As value-based payments increase, demand for hospitalists is expected to continue growing as they help hospitals achieve quality metrics and financial targets.
A STUDY ON IMPACT OF PATIENT’S PREFERENCES ON SERVICE QUALITY OF THE HOSPITAL...IAEME Publication
Patient Preferences and Satisfaction regarding health care is a multidimensional concept that now becomes a very crucial health care outcome. An analysis of this Preferences and Satisfaction with the health care received revealed the following aspects for patient Preferences and Satisfaction and overall performance of an organization encompassing the total quality, trust, reputation, continuity, competence, information, organization, facilities, attention to psychosocial problems, humaneness and outcome of care. All of these factors have high influence on service quality of health care organizations and at the same time. While many current health care improvement efforts are taken by the government of India such as provision of health infrastructure, equipment, introduction of the health insurance scheme and the adjustments of the salaries of health workers, they seem to have overshadowed the need for constant monitoring to examine the quality of service being provided. Hence empirical research on service quality in hospital in is the need of the hour that signals an alarm to the hospital.
Similar to Effective patient mobilization programs white paper 5-11-2017 (20)
Healthy Eating Habits:
Understanding Nutrition Labels: Teaches how to read and interpret food labels, focusing on serving sizes, calorie intake, and nutrients to limit or include.
Tips for Healthy Eating: Offers practical advice such as incorporating a variety of foods, practicing moderation, staying hydrated, and eating mindfully.
Benefits of Regular Exercise:
Physical Benefits: Discusses how exercise aids in weight management, muscle and bone health, cardiovascular health, and flexibility.
Mental Benefits: Explains the psychological advantages, including stress reduction, improved mood, and better sleep.
Tips for Staying Active:
Encourages consistency, variety in exercises, setting realistic goals, and finding enjoyable activities to maintain motivation.
Maintaining a Balanced Lifestyle:
Integrating Nutrition and Exercise: Suggests meal planning and incorporating physical activity into daily routines.
Monitoring Progress: Recommends tracking food intake and exercise, regular health check-ups, and provides tips for achieving balance, such as getting sufficient sleep, managing stress, and staying socially active.
This particular slides consist of- what is Pneumothorax,what are it's causes and it's effect on body, risk factors, symptoms,complications, diagnosis and role of physiotherapy in it.
This slide is very helpful for physiotherapy students and also for other medical and healthcare students.
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Hypertension and it's role of physiotherapy in it.Vishal kr Thakur
This particular slides consist of- what is hypertension,what are it's causes and it's effect on body, risk factors, symptoms,complications, diagnosis and role of physiotherapy in it.
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Here is summary of hypertension -
Hypertension, also known as high blood pressure, is a serious medical condition that occurs when blood pressure in the body's arteries is consistently too high. Blood pressure is the force of blood pushing against the walls of blood vessels as the heart pumps it. Hypertension can increase the risk of heart disease, brain disease, kidney disease, and premature death.
MBC Support Group for Black Women – Insights in Genetic Testing.pdfbkling
Christina Spears, breast cancer genetic counselor at the Ohio State University Comprehensive Cancer Center, joined us for the MBC Support Group for Black Women to discuss the importance of genetic testing in communities of color and answer pressing questions.
At Apollo Hospital, Lucknow, U.P., we provide specialized care for children experiencing dehydration and other symptoms. We also offer NICU & PICU Ambulance Facility Services. Consult our expert today for the best pediatric emergency care.
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This particular slides consist of- what is hypotension,what are it's causes and it's effect on body, risk factors, symptoms,complications, diagnosis and role of physiotherapy in it.
This slide is very helpful for physiotherapy students and also for other medical and healthcare students.
Here is the summary of hypotension:
Hypotension, or low blood pressure, is when the pressure of blood circulating in the body is lower than normal or expected. It's only a problem if it negatively impacts the body and causes symptoms. Normal blood pressure is usually between 90/60 mmHg and 120/80 mmHg, but pressures below 90/60 are generally considered hypotensive.
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KEY Points of Leicester travel clinic In London doc.docxNX Healthcare
In order to protect visitors' safety and wellbeing, Travel Clinic Leicester offers a wide range of travel-related health treatments, including individualized counseling and vaccines. Our team of medical experts specializes in getting people ready for international travel, with a particular emphasis on vaccines and health consultations to prevent travel-related illnesses. We provide a range of travel-related services, such as health concerns unique to a trip, prevention of malaria, and travel-related medical supplies. Our clinic is dedicated to providing top-notch care, keeping abreast of the most recent recommendations for vaccinations and travel health precautions. The goal of Travel Clinic Leicester is to keep you safe and well-rested no matter what kind of travel you choose—business, pleasure, or adventure.
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Feeding plate for a newborn with Cleft Palate.pptxSatvikaPrasad
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Effective patient mobilization programs white paper 5-11-2017
1. 1
Effective Patient Mobilization Programs: Improving Caregiver and Patient Safety in an
Increasingly Challenging Healthcare Environment
Authors: Betty Z. Bogue, R.N., B.S.N.; Mark Santoleri, MS, CHSP
About Integro
Integro is an insurance brokerage and risk management firm. Clients credit Integro’s superior
technical abilities and creative, collaborative work style for securing superior program results
and pricing. The firm’s acknowledged capabilities in brokerage, risk analytics and claims are
rewriting industry standards for service and quality.
Integro maintains a robust healthcare practice, and since 2005 has pioneered a unique
approach to managing risk for their healthcare clients. The firm has offices in the United States,
Canada, Bermuda and the United Kingdom. Its U.S. headquarters are located at 1 State Street
Plaza, 9th Floor, New York, NY 10004. 877.688.8701. www.integrogroup.com
About Prevent, Inc.
Prevent has 20 years of experience implementing safe patient mobilization initiatives. Its
mobilization strategies and best practices solutions have resulted in an 80% reduction in
mobilization injuries among caregivers at institutions that have adopted its “Get A
Lift!”®
program. Prevent, Inc.’s office is located in Hickory, N. C. (www.getalift.com)
Introduction
Acute care nurses and other healthcare staff are at high risk for injuries, particularly
musculoskeletal disorders, due to the intense physical demands of manually lifting and moving
patients. Injuries may involve time away from work, but can also be life altering and career
ending. Additionally, even without considering the injury risks, the intense physical demands of
the job alone can lead to low morale and job dissatisfaction, further increasing the risk of staff
turnover.
Patients in the hospital setting who require partial or total support for their mobilization have
an increased risk of injuries and complications. The physical support required to move a patient
often exceeds safe lifting limits for caregivers, which reduces the frequency of mobilization;
instead of lifting to transfer, patients are often slid to and from a surface. These compromises in
care increase the risk to the patient for pneumonia, skin breakdown, falls and long term
disability.
An effective patient mobilization program determines each patient’s needs for lifting,
transferring, and repositioning, and uses mechanical lifts and assist devices to meet the
demand instead of relying on caregivers’ physical strength. The benefits of significant
reductions in manual demands includes: lower risk of caregiver and patient injuries; possible
2. 2
improvement in job satisfaction; preservation of profit margins by reducing costs associated
with injuries; reduced recovery time for patients; and lower staff turnover.
This white paper provides an overview of the healthcare industry’s readiness to change patient
mobilization protocols in an increasingly challenging healthcare environment; describes the
mounting pressures for change; and shares lessons learned over 20 years of implementing and
developing patient mobilization programs. A fictitious patient-case scenario is used to illustrate
best practices for effectively improving the safety of the healthcare workplace and showcase
strategies for achieving the safest healthcare workplace possible.
An Increasingly Challenging Healthcare Environment
The healthcare environment is becoming increasingly challenging. The US population, including
patients and caregivers, is expanding and aging. There are 315 million people in the United
States, and by 2030, more than 70 million U.S. residents will be 65 years or older.[Anderson_2014]
According to the Agency for Healthcare Research and Quality, individuals aged 65 years or older
make up approximately 35% of all hospital stays. [AHRQ_2014]
Additionally, in 2008, it was
estimated that nurses born between 1955 and 1959 made up the largest proportion of working
nurses.[Stokowski_2008]
Therefore, approximately one-third of the current 2.8 million RNs will reach
retirement age by 2020.[Anderson_2014]
Healthcare organizations must make accommodations to
the work environment to serve aging workers and older patients.
Additionally, patients and caregivers are becoming heavier. As U.S. obesity rates continue to
escalate, the exposure to injuries in the healthcare setting increases. According to the 2012
National Health Interview, approximately 35% of the general population is overweight and 28%
is obese.[CDC_2014]
A large survey of RNs found that rates were similar among nurses, with almost
54% being overweight or obese.[Miller_2008]
Furthermore, 91% of all nurses are women. [US
Census_2013]
It is estimated that the demands of supporting patients who require partial or total
support for mobilization results in a cumulative weight lifted at 1.8 tons in an 8-hour period. It
is well known that women generally have less upper body strength than men, which further
increases the risk of injury or exacerbations of older injuries and other age-related health
conditions.[Heidkamp_2012]
To help attract and retain staff needed to provide patient care, the
healthcare workplace will need to significantly reduce the physical demands of the care
practice. [Heidkamp_2012]
In 2015, the turnover rate for acute care bedside RNs increased to 17.2% from 16.4%.[NCi_2016]
The turnover rate for certified nursing assistants was even higher at 23.8%, exceeding all other
positions. The nursing workforce continues to shrink right at a time when the healthcare
marketplace is rapidly expanding to include an additional 30 to 34 million patrons through the
Affordable Care Act of 2010 (ACA),[Anderson_2014]
placing additional burden on an already taxed
system. The impact of these changes on healthcare organizations will be significant, resulting in
increased physical workloads. Paperwork (the ACA’s regulations alone are anticipated to add
190 million additional hours of paperwork annually);[Anderson_2014]
increased risk of monetary and
3. 3
regulatory penalties associated with quality indicators; mounting dissatisfaction and burnout
among experienced healthcare workers; and increasing staff turnover and its associated costs
further compound the burden on the U.S. healthcare system.
The average cost of turnover for a bedside RN ranges from $37,700 to $58,400, with the
average hospital losing $5.2 to $8.1 million.[NSi_2016]
When an RN is severely injured on the job,
these costs can be even higher, including the costs of workers’ compensation (i.e., lost wages
and medical expenses) and the replacement of staff. According to 2011 Occupational Safety &
Health Administration (OSHA) estimates, 50% of all nursing injuries in the hospital were
musculoskeletal injuries related to patient handling, with cost per injury averaging $15,600.
[OSHA_Safe Patient Handling Pamphlet]
Between 2006 and 2011, the indemnity costs alone for hospital
workers’ compensation claims averaged $9,000 to $12,000, with the latter being for injuries
associated with patient handling.[OSHA_Facts_2013]
The number of injuries in the hospital workplace
is twice as high as in all other industries, illustrating the hazards of this workplace.[OSHA_Safe Patient
Handling Pamphlet]
To help retain staff, particularly older and more experienced staff, and ensure the
healthcare demands of the growing and aging population can be safely met, major changes
need to occur to significantly reduce the physical demands of this workplace.
The Impact of Never-Events
As of 2008, Medicare no longer reimburses acute care hospitals for treatments related to
hospital-acquired pressure ulcers and patient falls, both of which are considered “never-
events” or injuries that should not happen during a hospital stay. Safe patient-handling
programs ensure higher quality care for patients and protect profit margins related to hospital-
acquired events. Increased mobilization of patients reduces the risk of pressure ulcers and falls,
which are injuries considered never-events by the Centers for Medicare & Medicaid Services.
Hospitals receive no reimbursement for care provided as a result of a never-event; thus, it
behooves healthcare organizations to make every effort to prevent these events from
happening.
The incidence of pressure ulcers in the ICU has been reported to range from 10% to 41%,
[Cooper_2013]
and it is estimated that 2.3 to 7 hospital patients per 1,000 patient days suffer falls.
[Hitcho_2004]
Numerous care practices increase the risk of these negative outcomes, including the
inability of caregivers to provide adequate manual support for patient transfers and
repositioning; long emergency department (ED) waits requiring patients to lie prone for long
periods of time without repositioning; and use of rudimentary equipment, such as bed sheets
or slide boards to transfer patients.
A 2004 study reported that patients who fall have hospital charges that are $4,200 higher than
patients who do not fall.[Hitcho_2004]
Reducing patients’ fall exposure is challenging due to
numerous causative factors; however, use of proactive approaches can reduce this risk. One
such approach is use of reliable assist devices to provide necessary mobilization support and to
increase the frequency of mobilization.
4. 4
The estimated cost associated with treating one stage 4, hospital-acquired pressure ulcer is
approximately $130,000.[Brem_2010]
Risk factors for hospital-acquired pressure ulcers include
older age, immobility, shearing and friction, and exposure to moisture and heat. A frequently
performed care practice in the hospital setting is using a bed sheet to laterally transfer patients
or to position them up in bed. When patients are moved in this manner, their body weight
presses down on the outer layer of their skin, causing it to stick to the sheet. When the sheet is
slid, the outer skin layer is moved quickly because of its connection to the sheet, but the deeper
skin tissues will move slower than the outer layer, stretching the deep tissue and blood vessels.
This effect on the skin is called shear. Repetitive shearing permanently damages the blood
vessels that sustain all layers of the skin, and the reduction of nourishment to the tissue results
in a pressure ulcer, which can be catastrophic.
To meet the demands of an expanding healthcare market; recruit and retain experienced
nurses; reduce the risk of injury to patients and employees; and enhance financial efficiencies in
hospital settings, mandating a safer method for supporting patients to lift, transfer and
reposition in bed will have to occur. The methods needed to dramatically improve patient
mobilization are already available, feasible, and have been proven to dramatically improve the
safety of healthcare environment.
Healthcare Industry Readiness and the Mounting Pressure for Change
In the early 1990s, OSHA published the final bloodborne pathogens standard in response to the
significant health risks associated with occupational exposure to blood and other potentially
infectious materials. This initiative dramatically improved the safety of the healthcare
workplace. As an example, acquisition of hepatitis B dropped from 10,721 in 1983 to 384 in
1999; [AHC Media_2010]
safety in this area has continued to evolve and improve. Healthcare
workers’ exposure to bloodborne pathogens before OSHA’s initiative mirrors the risk of
musculoskeletal injuries healthcare providers currently face from handling patients who require
total or partial assistance with their mobilization. However, while all hospitals and healthcare
facilities have implemented effective, bloodborne pathogen exposure control plans, the
number of hospitals that have successfully reduced the manual demands placed on caregivers
pales in comparison.
In 1990, the Americans with Disabilities Act (ADA) was signed into law. This legislation required
organizations to provide reasonable accommodations, if necessary, to enable people with
disabilities to have an equal right to employment. Because of the healthcare sector’s intense
physical demands, it has one of the highest rates of injuries in the workplace; however, per the
ADA, healthcare employers cannot ask job applicants if they have any physical limitations
preventing them from performing the job, but they can administer a pre-placement physical
test that mirrors job demands. To reduce the risk of hiring employees who would exacerbate an
existing injury or be at high risk of sustaining injuries, the healthcare industry began exploring
5. 5
what a pre-placement test would require, but this effort has fallen short. In many of these
screening tests, lifting specifications have been unrealistic, indicating workers would only
occasionally be required to lift 30 to 50 pounds; however, as stated above, the manual
demands of the healthcare workplace are much greater.[Nelson_2004]
Several pioneers in safe patient handling, including Arun Garg, Bernice Owens, Audrey Nelson,
Thomas R. Waters, and Guy Fragala, have researched the impact of manual demands on
caregivers and worked to increase awareness of the impact of lifting, transferring, and
positioning patients. Multiple professional and governmental organizations have also promoted
the need for change in patient handling, including OSHA, the Veterans Administration, JCAHO,
the American Nurses Association, and the American Nurses’ Credentialing Center through its
Magnet Recognition Program. To date, eleven states have enacted laws or regulations for safe
patient handling and in December 2015, U.S. Congressman John Conyers and Senator Al
Franken re-introduced legislation on Safe Patient Handling & Mobility with H.R. 4266 and S.
2408.
Although the need for change in patient handling practice has been promoted by many
organizations, direct care workers’ risk of injuries during patient mobilization has not shown
significant reductions because the number of hospitals working to significantly reduce their
employees’ risks of injuries during patient mobilization have not greatly increased. Reluctance
to change this healthcare practice may be attributed to several factors, including the recession,
which began impacting U.S. financial markets in 2007; the unknowns and fears associated with
the financial impact of the ACA; and the lack of confidence in implementing an effective and
feasible change in the healthcare workplace. However, the pressure for change will continue to
mount with the drive to expand services to a much larger market, including an increasingly
older market that is being cared for by aging caregivers.
The Benefits of Safe Patient Mobilization
Despite the increasing challenges of the healthcare market, Healthcare organizations can thrive
with long-range plans that focus on retaining and protecting healthcare workers. One of the
known drawbacks of the healthcare environment is that it is physically demanding. By
implementing a best-practices approach to patient mobilization and supporting and developing
these approaches on an ongoing basis, healthcare organizations can significantly reduce the
manual demands placed on their staff, thereby improving caregiver and patient safety; reducing
direct and in-direct hospital costs; increasing worker and patient satisfaction; and enhancing
work efficiencies.
Illustrating Best Practices for Patient Mobilization
To more fully understand the application, feasibility and many benefits of adopting a best-
practices model for patient mobilization, a fictitious patient-case scenario is used to illustrate
the present-day care model from a patient’s transport and admission to the ED through
6. 6
hospital discharge. This same patient scenario is then used to reflect a care model that includes
best practices for patient mobilization. The case scenario, all names, and incidents portrayed in
this scenario are fictitious. This example is used to illustrate the vision of a safer health care
environment.
Present Day Care Model – A Patient Case Scenario
Janet is a 74-year-old RN who retired after a long career at a local hospital. After having an early
dinner, she began experiencing jaw and arm pain. She took an aspirin and called 911. She was
then transported to the ED by the emergency medical service (EMS). Janet’s health history was
unremarkable except for chronic back pain. Although she had been physically active before the
event, the pain she was experiencing limited her mobility and required the emergency medical
technicians (EMTs) and ED nurses to slide her from the gurney to the ED cart using a sheet.
After an electrocardiogram, portable chest radiograph, and blood work, a computed
tomography (CT) scan was completed. The CT scan required another lateral transfer, which was
performed by two caregivers who used the bed sheet to slide her to and from the examination
table and ED cart.
On return to the ED, a change in Janet’s heart rhythm was noted. The staff quickly transported
her to the cardiac catheterization lab, where she was once again laterally transferred to and
from the ED cart with a sheet. After the procedure, she was admitted to the intensive care unit
(ICU) by stretcher, where two nurses slid her from the stretcher to her bed using the sheet.
Throughout the night, Janet’s vital signs were monitored, staff repositioned her in bed, and she
received a bedpan for toileting.
The next morning, as part of the early mobilization protocol, two nurses provided weight-
bearing assistance to slide her to a seated position on the side of the bed. Later in the day,
Janet’s activity progressed to involve a transfer to the bedside commode and chair. Although
Janet was able to bear weight for transfers, her illness and the imposed bed rest reduced her
strength and she required weight-bearing support to stand and transfer. On returning to her
bed, Janet became weak and her knees buckled, causing her to suddenly drop to the floor
despite assistance. Evaluation by the nurse noted swelling in the left arm. No other areas of
concern were noted. Janet was provided support to stand up and get onto her bed. To rule out
a fracture, she was taken to radiology, where lateral transfers were again performed using a
bed sheet to slide her between surfaces. A fracture of her left arm was diagnosed and
appropriate measures for healing were completed.
Janet was sore and her movement was limited due to her casted arm; thus, staff members were
required to provide the support needed to position her in bed and slide her to a seated position
on the side of the bed. Once in an upright position, staff used a gait belt to bring her to a
standing position and to stabilize her while walking, providing manual support as needed to
prevent another fall.
7. 7
Janet’s hospital stay was longer than expected due to the fracture from her fall and from the
development of a stage 3 decubitus ulcer. The ulcer resulted from Janet lying prone for several
hours before being transferred to the in-patient unit and from frequent shearing of her skin
during transfers and positioning. Her arm healed without complications, but the pressure ulcer
required a hospital readmission for antibiotics and debridement before it completely healed.
Additionally, a nurse was injured when providing Janet with weight-bearing support, which
resulted in additional medical costs and loss of workdays for the hospital. Janet recognized after
her hospital discharge that the care she received did not differ much from the care she
provided prior to her retirement.
Improving the Safety of the Healthcare Environment
Best Practice: Addressing Culture Change
The first step toward improving the safety of patients and caregivers in healthcare
environments is recognizing that workplace culture surrounding patient mobilization needs to
change. Once leaders are confident with that goal, best practices can be applied to patient
mobilization protocols and tailored with increasing experience to ensure outcomes and
preservation of healthcare dollars are optimized.
Culture change is often brought up in discussions about improving the safety of patient
mobilization practices. Many institutions have purchased and provided staff with training on
the use and function of ceiling lifts, mobile mechanical lifts, and other assist devices only to sum
up the initiative by stating, “the staff just don't use the equipment—it was a waste of money.”
Over the past 20 years, observations of more than 1,000 diverse healthcare organizations, 100
of which are acute care hospitals throughout the United States that have successfully
implemented safe patient mobilization practices and dramatically reduced injuries, reveal what
has to occur to permanently change the culture of this workplace. All of these organizations
have the following attributes in common:
Mentorship to ensure new practices are adopted
Nursing Leadership sponsored the initiative
Clearly defined roles and responsibilities for administrative, nursing, and
department leaders around implementation of a new mobilization strategy
Bonus and performance reviews and organizational goals tied directly to patient
mobilization outcomes
Designation of key personnel to support the program, including a liaison position
to oversee and manage the program
Monthly review and evaluation of patient mobilization outcomes followed by
action to resolve revealed opportunities for improvement
8. 8
Defined annual, expected outcomes and considered these an organizational goal
Best Practice: Applying Best Practices
The aforementioned institutions have helped define best practices for safe patient mobilization.
Following are attributes displayed across successful acute care programs.
All employees, physicians, community participants, and partners have a clear
understanding of the expectations, roles, and responsibilities related to patient
mobilization practices.
Patients’ mobilization support needs are determined and the appropriate equipment is
used.
A defined procedure exists for communicating patients’ mobilization support needs,
which are customized by department and patient care area.
On hire, all direct-care employees complete training on patient mobilization practices;
skills are mentored and competency is verified at the point of care.
Mobilization equipment is adequate, functional, and available for use.
Any injury or incident related to patient mobilization is investigated, opportunities to
strengthen the practice are defined, and interventions are developed, implemented,
and verified as being effective to prevent another injury by the same cause.
Employees who refuse to comply with patient mobilization practices are provided
counseling and additional education and mentoring; repeat offenses result in
termination based on the organizational disciplinary practice.
All barriers to the use of equipment are identified and eliminated.
There is ongoing analysis of defined outcomes to identify opportunities to strengthen
the practice.
A Best Practice Model For Patient Mobilization – A Patient Case Scenario
Determination of the Patients’ Mobilization Support Needs
Janet is a 74-year-old RN who retired after a long career at a local hospital. After having an early
dinner, she began experiencing jaw and arm pain. She took an aspirin and called 911. When
the EMTs arrived at Janet’s home, she was seated in a chair. As part of the evaluation before
moving her, the EMTs noted she was able to sit upright, had leg strength, and could
demonstrate weight bearing on her legs. She was assisted to the stretcher, which had a
disposable air mat in place. During transport to the ED, Janet’s vital signs, symptoms,
medications, and mobility support needs were called in.
9. 9
Once in the ED, Janet was transferred to the bed using the air mat under her. The ED nurse
began the admission assessment, which included Janet’s mobilization support needs and risk
for falls and pressure ulcers. To communicate her needs to other staff members and
departments, the findings were documented on the admission assessment form and the
interdepartmental communication form.
Every hour during her wait in the ED and during her procedures, the air mat Janet laid on was
inflated for several minutes to off-load her body weight from her skin to reduce the risk of skin
breakdown. Before being admitted to the in-patient unit, per the report provided by the cardiac
catheterization lab nurse, a repositioning sling was placed on the bed per the unit’s protocols.
Once in the unit, the air mat was used to transfer her to the bed, and then stored in Janet’s
room for future use. As Janet’s hospital stay progressed, her mobilization support needs were
changed as her needs changed and communication to the healthcare team was updated
accordingly.
Practice Pearl: Determination of patients’ mobilization support needs requires observing their
ability to turn in bed, position up in bed, move from a reclined position to a seated position,
and sit upright. It also requires assessment of leg strength, including ability to bear weight on
legs, stand, balance, and ambulate. Additionally, patients’ risk for complications must be
carefully considered. In Janet’s case, her diagnosis, treatment, age, and imposed immobility
were considered when determining her mobilization needs and interventions to reduce her risk
for complications.
Knowledgeable Caregivers and Community Partners
The EMT service sent to Janet’s house was not employed by the hospital; however, as a
community partner, the hospital communicated the change to their patient mobilization
practices. Recognizing the benefits of this change, the EMT organization chose to adopt these
practices to ensure their patients received continuity of care with the hospital. To achieve this
goal, the EMTs received training on the patient mobilization practices and protocols for
meeting patients’ needs.
After being admitted to the in-patient unit, admission personnel visited Janet and made her
aware of the patient mobilization standards and gave her the opportunity to ask any questions.
All transport employees and caregivers explained to Janet how she would be mobilized and
what equipment would be used, ensuring she understood the need and justification for all
equipment and procedures.
During her stay, Janet’s family became aware of the hospital’s enhanced attention to patient
safety. They learned about mobilization practices through admission pamphlets, information
posted in highly visible areas, and explanations provided by the care staff. Additionally, before
10. 10
Janet’s hospital discharge, her mobilization needs were discussed in detail with her family,
including any necessary accommodations to ensure she would be safe in her living quarters.
Practice Pearl: All employees, community participants, and partners must understand the
purpose, protocols, and expectations of the mobilization practices and reinforce those practices
to ensure lasting culture change.
Provision of Appropriate Equipment at All Care Points
On arrival to the hospital, Janet saw a blower on the stretcher she was transported on, which
was used to inflate the air mat she was on. Staff noted the blower had been signed out on the
log, which kept track of the inventory. When transported to the imaging and cardiac
catheterization department, staff inflated the air mattress so that Janet could be easily
transferred between surfaces and positioned for the tests and treatments.
When changing Janet’s bed the first day, her repositioning sling was replaced with a fresh one.
The staff informed her that the sling could be replaced with a clean one whenever needed
because their unit maintained a sufficient inventory of slings to ensure they were always
accessible.
Throughout her hospitalization, Janet observed staff using a variety of equipment for patient
mobilization. It was evident to her that there were systems in place to ensure the equipment
was functional and available. This made her recall some of her past patient mobilization
experiences, including the crank lifts she used early in her career and the reluctance
surrounding their use due to difficulties finding slings, challenges using the equipment in
patients’ rooms, and lack of training provided on how to properly use the equipment.
Practice Pearl: To provide optimal and effective patient mobilization, mobilization equipment
must be appropriate for the task, in adequate supply, available for use, and functional at all
points of care. Additionally, it must be usable under beds and around treatment tables,
equipment, furniture, and other potential obstacles. Any identified barriers to use must be
eliminated.
Fostering Complete Culture Change and Identifying Best Practices
While Janet was hospitalized, the unit manager visited to make sure all her needs were met.
The manager asked Janet questions about her safety and about the quality of care the staff
were providing. During the conversation, Janet shared that she retired from working at that
very hospital’s ICU more than 15 years ago. She related her surprise at the use of equipment to
support her mobilization instead of the hands-on approach with which she was familiar. What
she was most curious about was the caregivers’ compliance with the use of equipment. She
stated that healthcare workers during her career were resistant to change and would often
state, “this is how we have always done it,” as the reason for not changing practices.
11. 11
The unit manager related that the hospital started the change seven years earlier. Initially, the
organization purchased ceiling lifts for the ICU beds, mobile lifts for the other patient care
areas, as well as slings and other necessary accessories, and provided hands-on training for all
staff. For a while, she stated there was a reduction in staff injuries related to patient
mobilization, but the following year the number and cost of those injuries nearly doubled. In
addition, the hospital had chosen to use disposable slings, which added substantially to costs
and quickly eliminated any cost-effectiveness of the project. The evidence from this experience
made it clear to the organization that additional changes were needed to permanently change
staff’s care practices.
The unit manager then shared that after this frustrating experience, Prevent, Inc. was
contracted to help identify and implement the necessary changes. Prior to hiring, the hospital
contacted Prevent, Inc.’s references to verify success. These healthcare organizations
reinforced that long-term success would be directly related to the hospital’s commitment to
dedicating the resources to implement and develop the patient mobilization practices. The
references also stated that the resources provided by Prevent, Inc., along with the hospital’s
investments in equipment and support, would dramatically reduce the number and cost of
patient mobilization injuries.
Janet was pleased to learn this was a nurse-led initiative and wanted to know more about the
process for changing the practice. The Unit Manager stated Prevent, Inc.’s nurses provided the
hospitals’ executives and department directors with the overall changes required to implement
safe patient mobilization practices. Many hospital departments and providers had a role in
changing this practice, including all physicians, wound care nurses, in-patient units,
rehabilitative services, operating and recovery, imaging, risk management, admissions,
biomedical, laundry, communications, marketing, infection control, and purchasing. After this
initial session, the needed department managers helped to identify action plans to integrate
and support the needed changes. A comprehensive project plan summarized area tasks,
timelines, and persons responsible to ensure the changes were made. All changes required
completion within 90 days. Throughout the development of the changes, Prevent, Inc.’s nurses
provided ongoing support and direction.
To identify equipment and specific training needs for each patient care area, Prevent, Inc.’s
nurses met with focus groups and completed a walkthrough of the units. The layout of the units
and existing equipment was used to project the type and amount of equipment needed and
specific training needs.
An area that required extensive planning was the setup for onsite laundering of cloth slings and
accessories. To justify this change, Prevent, Inc. provided a cost comparison on the use of
disposable products with laundering cloth products in-house. This financial comparison
illustrated that the in-house laundering of cloth slings would be significantly less expensive.
Subsequently, staff members were hired, procedures were developed, training was provided,
commercial washers were installed, and racks were mounted to hang slings for air-drying. The
12. 12
in-house infection-control nurse reviewed the temperature and handling of soiled slings to
ensure infection-control guidelines were met within the proposed practices.
In addition to the laundering of the slings, laundry staff members were responsible for
inspecting slings with each wash, removing any slings with signs of damage, documenting these
inspections, and managing the master inventory of all products. To ensure slings and
accessories were always available for use in patient care areas, the laundry staff helped to
establish and maintain a predetermined inventory of type and size of sling and accessories for
each unit and were also responsible for pick-up of soiled slings. Ongoing evaluations of sling
availability were conducted to ensure these products were accessible and sufficiently available
to staff.
The manager noted that in the three years prior to the implementation of the program, at least
32 caregivers each year sustained injuries from helping patients with their mobilization. The
average annual cost each year for these injuries exceeded $762,000. In contrast, in the 4 years
since the program’s implementation, about 4 employees have been injured annually, with an
associated average cost of $112,000 per year. Within 3 years, reduction in costs related to
employee injuries paid for all expenses related to the program’s implementation. The manager
ended with, “Although this change didn’t happen overnight and takes ongoing focus, all of our
efforts have resulted in a much safer workplace for our employees and patients and a more
financially efficient business.”
Practice Pearls: Prior to hiring patient mobilization consultants, it is essential to verify their
experience by contacting their customers and gathering information on the following:
1. Support given to identify the needed changes to patient mobilization practices and the
expected outcomes of addressing these changes
2. Resources provided to develop leaders’ effectiveness to support the change
3. Clearly defined expectations to when equipment is to be used for patient mobilization
4. Resources used to determine and communicate patient mobilization needs
5. Strategies used to imbed triggers and reinforce change of practice into existing care
practices
6. Training resources provided during implementation and for new hires
7. Education and healthcare experience of those who provided training
8. Support provided after training to further develop caregiver competency with the use of
patient mobilization practices
9. Tools and strategies provided for ongoing evaluation and development of each unit’s
practice
10. Benchmarks and measurement tools used to analyze the effectiveness of the program
11. Cost-effectiveness of equipment recommendations, both initially and on an ongoing
basis
12. Processes implemented to ensure equipment is available and functional
13. Evidence used to support the success of the changes.
13. 13
Hands-on Staff Training and Competency Verification
Throughout Janet’s hospitalization, many of the people who provided her with services,
including the housekeeping personnel who cleaned her room daily, discussed various aspects of
the patient mobilization program with her. As a former nurse, Janet became aware that the
hospital had supported the change in the patient mobilization practice through education for all
the staff. This in turn supported and helped to strengthen the change in practice.
Janet learned from the direct-care staff that they had all completed an in-depth, hands-on
training session and continued their learning from experienced, patient mobilization nurses
who also provided support with using the equipment with their patients. All agreed that having
experienced staff in the room facilitated learning by doing and that the mentoring was
invaluable in building their competency and compliance with the use of the equipment.
Practice Pearl: All staff in all departments require training appropriate to the scope and
expectations of their jobs, with competency further developed via mentoring from hands-on,
experienced patient mobilization nurses. After training, to ensure all staff are proficient with
the new patient mobilization practices, their competency with determining and communicating
patients’ mobilization needs as well as their use of equipment to lift, transfer, and reposition
patients should be evaluated at the point of care. If weaknesses are identified, additional
training and support must be provided until competency is demonstrated.
Patient Mobilization – Using Equipment to Improve Patient Outcomes
Janet felt weak and fragile the morning after her procedure and was unable to independently
move from a lying to a seated position. To progress her mobilization, minimize shearing of her
skin, eliminate the risk of injury to her caregivers, and support her return to independence, a
total lift and repositioning sling were used to first elevate and suspend her upper body in a
semi-upright seated position. When stopping the lift, Janet’s caregivers confirmed all sling loops
were securely fastened to the device. Pausing Janet in the semi-upright position required her
abdominal muscles to tighten, a strategy used to help recondition and build her core strength.
After this pause, Janet’s caregivers continued to lift and position her in an upright-seated
position with her legs dangling off the side of the bed. Initially, the nurse noted an increase in
heart rate and a drop in blood pressure, and Janet said that she felt dizzy and weak. The nurse
continued to support Janet with the ceiling lift and sling and within 10 minutes Janet began to
feel stronger and was able to sit upright independently. After sitting for 15 minutes, Janet was
positioned back in a reclined position with the sling and lift.
Later in the day, to continue her progressive mobilization plan, the lift and sling were used
again to engage Janet’s abdominal muscles and then position her in a seated position on the
side of the bed. This time there was no indications of dizziness or weakness and her activity was
progressed; however, before this was undertaken, Janet was informed of the procedures
involved and a nurse performed an examination to gauge her safety. During the examination, it
14. 14
was noted that Janet could maintain an upright position while seated, indicating core strength;
could lift and kick her legs against applied pressure, demonstrating leg strength; and with feet
on the floor could push her buttocks off the bed and lower herself back down, demonstrating
the ability to weight bear. Since this was her first time standing, to comply with the unit’s
protocols, a stand aid was used to reduce her risk of falling. This non-motorized assist device
required Janet to pull up to a standing position and weight bear before assuming a seated
position, and to repeat this activity sequence on her return to bed. This progression of Janet’s
mobilization was completed without skin shearing, falls, or injury to her caregivers.
When Janet questioned why she required a stand aid, the nurse explained that imposed bed
rest slows the body’s ability to respond to changes in position. Slowly progressing her activity
and providing support for safety allows her body to build her physical strength without
complications. The nurse reminded Janet of all the benefits of just standing upright, including
strengthening the quadriceps from the demand of supporting the body; cardiovascular benefits
by increasing blood volume requirements; reduced risk of pneumonia from the lungs being able
to fully expand; reduced risk of blood clots from improved blood circulation in the legs; reduced
risk of osteoporosis from increased absorption of calcium due to increased weight bearing on
the long bones; and improved overall mood from increased activity.
Practice Pearl: Reducing patients’ risk of complications during a hospital stay must include
progressing the frequency and duration of their mobilization. Evidence shows that lying down
shifts 11% of the total blood volume away from the legs and towards the chest and that
immobility can reduce overall blood volume, increasing the risk of blood clots.[Volman_2010]
Additionally, studies show that physical deconditioning related to hospital stays can negatively
impact a patient’s quality of life after hospital discharge.[Volman_2010]
Using equipment to support
the continuum of mobilization protects patients and caregivers from injuries and engages the
physical response needed to sustain and improve recovery time.
The Evidence Reflects New Mobilization Practices Are Effective
On hospital discharge, Janet had no evidence of skin breakdown despite being at high risk for
this complication due to her older age, lying prone for many hours between her admission and
transfer to the in-patient unit, and numerous lateral transfers and positionings in bed. Janet
also did not fall, despite having felt dizzy and weak, and none of Janet’s hands-on caregivers
were injured while providing her with mobilization support.
On reflection after hospital discharge, Janet recognized how progressing her mobilization was
used as a therapeutic intervention to support her recovery. This focus increased her awareness
of the importance of physical activity to improve and sustain her health. She was also well
aware of how the change in the care delivery significantly reduced her risk of complications
related to immobility. Lastly, she could not help but think that if these changes were made
15. 15
during her career, she would most likely not have suffered with chronic and sometimes
debilitating back pain which forced her to leave nursing earlier than she wanted.
Practice Pearl: Evaluating outcomes by measuring against benchmarks and goals supports the
development of a successful patient mobilization program. Analysis of outcomes to strengthen
the practice includes patient and employee satisfaction surveys; audits of findings from reviews
of compliance with practice and the efficacy of support practices; investigations of incidents to
determine root cause; and implementation of appropriate interventions to reduce risk, all of
which can evolve to better meet needs and strengthen the program.
Summary
In the increasingly complex healthcare environment, organizations must find ways to attract
and retain staff and reduce negative outcomes to patients and caregivers. An often neglected
but highly effective solution is to integrate effective patient mobilization practices into patients’
plans of care. These practices can enhance healing time while reducing the length and cost of
hospital stays. Additionally, the physical demands placed on nurses and other healthcare
providers are lessened, thereby decreasing the risk of injury.
An effective patient mobilization program saves precious healthcare dollars by enabling
healthcare organizations to retain healthcare staff, including older workers; prevent costly
injuries among patients and staff; and reduce unnecessary hospital expenses.
References
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Brem H, Maggi J, Nierman D, et al. High cost of stage IV pressure ulcers. Am J Surg.
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