This document discusses a health check of the Australasian Inter-Service Incident Management System (AIIMS). It finds some areas of good information flow but also identifies some concerns. While circulation of information has improved with briefings, plans, and risk tools, only 33% heard alternative strategies even in complex incidents. There are also problems with all agencies using common risk management tools, and a disconnect between the incident management team and fire-ground. The document examines teamwork, interactions, processes, stress levels, and individual profiles. It finds the most difficulties occur for those with less than 5 years experience, a lack of mentoring, women, and volunteers. Problematic blockages are seen at escalated incident levels of ICS

1. PROGRAM D: Enhancing information flow and IMT effectiveness How healthy is the Australasian Inter-Service Incident Management System? Some tales from the field Dr. Christine Owen Australasian Bushfire CRC Project Leader, University of Tasmania, Hobart

2. Program D.5 Information flow and teamwork in major incidents Why a health check? Incident management = complexity = interdependency = on-flow effects

3. 6 sections 1 Overview of incident 2 Area of Responsibility during incident 3 Teamwork Perspectives AIIMS National Survey 4 IMT & Incident Ground/Fire Ground Interaction 5 Processes and Procedures 6 Individual Profile

5. Circulation

6. Senses

8. IC Health = longevity + sustainability

9. Health = longevity + sustainability

11. Incident Action Plans

14. Hearing only 33% heard alternative strategies even in incidents that were complex

15. Problem with Seeing

16. Risk management tools: All agencies

17. Problem with Speaking Incident Control System levels—disconnect between the IMT and the fire-ground

18. Problem with Speaking Incident Control System levels—disconnect between the IMT and the fire-ground

19. During the shift

20. During the shift

21. During the shift

22. During the shift *people and equipment On a scale of 1(low) to 7(high) how confident are you that all resources* were accounted for in the resource management system for this incident?

23. During the shift *people and equipment

24. During the shift *people and equipment

25. During the shift *people and equipment

26. Organisational stress test

28. People with most difficulties in effectively being able to do job In planning Less than 5 years experience Sig no mentoring Women Volunteers

29. Incident profile: Problematic blockages Escalation ICS Level 2-3 Multiple inter-agencies

32. For more information come to the conference presentation of Ian Dwyer tomorrow @ 8:30am!!!!

33. Prognoses and prescriptions?

35. Similar themes to this one will be discussed at Ian DwyerHigh Performance IMT Teamwork and organising for high reliability- (Wed 23rd Sept 8:30am Stream 3) and Jan DouglasThe role of emotional intelligence and leadership in creating high performing teams (Thurs 24th Sept 11:00-12:45 Stream 3)

36. And thank you! With the assistance of two fabulous research officers… Kirsty Vogel & Debbie Vogel and stats... Phil & Dr Peter