The network status checker is not performing well and does not provide a good user experience. Insights were gathered about the most searched locations on the checker. Key performance indicators like bounce rate, helpful score, and visits were discussed. The website was reviewed and issues like inaccurate addresses and empty space were identified. User experience/customer experience was studied and ideas were sketched. Content and updates were discussed. A prototype was tested and improvements were suggested.
This slide share describes how Birch is building a platform which is highly relevant to today's sharing and collaborative economy. By bringing together varied talents in real time, we are simplifying video production for businesses. The framework of such a system goes much beyond video production and can be used for almost any work in Internet enabled work circuits. Birch is at http://birchapp.io
This slide share describes how Birch is building a platform which is highly relevant to today's sharing and collaborative economy. By bringing together varied talents in real time, we are simplifying video production for businesses. The framework of such a system goes much beyond video production and can be used for almost any work in Internet enabled work circuits. Birch is at http://birchapp.io
E1 Pages Contest 2018 Hosted by TerilliumTerillium
Leading up to COLLABORATE18, users submitted their E1 Pages to the contest. Four finalists were selected, and live voting took place during the session to select the winner. Congratulations to all the finalists – they all presented interesting examples of what is possible with the E1 Page Composer in JDE.
Webinar: Proactive Strategies for Finding and Fixing Performance IssuesJennifer Finney
Proactive Strategies for Finding and Fixing Performance Issues
Video
Most organizations have internal processes to address performance problems, but they are typically reactive—occurring only after online performance has already been degraded. Relying on a defensive strategy to address performance problems can negatively impact end-users and revenue before you’re able to identify and solve the issue.
This web seminar will explain how to customize performance practices to build proactive internal testing processes. These methods will help you detect and solve performance problems before they make it into production and cost you money and customers.
You will learn how to:
Customize your test processes using the latest performance tools
Get ahead of issues with real-user and synthetic monitoring
Prevent negative user experiences that impact the bottom line
Solve performance issues proactively, before they become problems for your users
We are not the largest enterprise application development company out there. What we do bring to the table is a guerrilla team of laser focused Software Developers & experts capable of executing robust custom enterprise applications.
Software architecture for developers by Simon BrownCodemotion
The agile and software craftsmanship movements are pushing up the quality of the software systems we build, but there’s more we can do because even a small amount of software architecture can prevent many of the problems that projects still face, particularly if the team seems to be more chaotic than they are self-organising. Successful software projects aren’t just about good code and sometimes you need to step away from the IDE for a few moments to see the bigger picture. This session is about that bigger picture, software architecture, technical leadership and the balance with agility.
Project management-of-doze-internet doze-internet masud ,abdullah al masudAbdullah Al Masud
Every aspect of life is influenced by the internet and its uses. Starting from buffer-less video streaming, online movie viewing & uninterrupted video conferencing to online gaming, large file transfers & sourcing information, DOZE aims to enrich the lifestyle by facilitating all of these daily activities
Q1 2015 Company Update - All hands meeting April 2015Per Fragemann
Our most recent company update, covering Q1 2015 plus an outlook for the next quaerter. Revenues, MRR, features launched and in development, all there.
UX Conversion Camp: Aldermore Bank, Making Corporate UX WorkLisa Duddington MSc
UX Conversion Camp is the UK's only brand-only conversion event, organised by Keep It Usable. 2017 was the best yet! Here are the slides from our fantastic presenters, Aldermore Bank.
For more information on UXCC, please visit www.uxconversioncamp.com
Slides from the latest Engage Busines Network seminar on "Customer Service Delivery". Presentations from Jo Moran (Marks & Spencer) and Nicola Millard (BT).
Slides from the latest Engage Business Network seminar on "Customer Service Delivery". Guest speakers inluded Jo Moran (Marks & Spencer) and Nicola Millard (BT).
2. The Problem
The network status checker doesn’t
perform well, and doesn’t offer a great
experience.
• The bounce rate is high
• Low click through to other pages
• User experience is not optimal
• Some features don’t work
• It is performing negatively against
competitors’
3. Insights – Monday 13:00-17:00
1. During our first session, we
learned about E-service. E-service
is the provision of services,
usually including E-commerce,
over the internet, or Electronically.
2. We used Adobe analytics to
export data into Excel, making
graphs to explain what postcodes,
areas and addresses were
searched the most often.
0 200 400 600 800
Network Status: london
Network Status: france
Network Status: spain
Network Status: Cyprus
Network Status: BB18BH
Network Status: manchester
Network Status: AB42 5ES
Network Status: Glasgow
Network Status: Leeds
Network Status: edinburgh
Network Status: Ld38pn
4. Eservice KPI’s (Key performance Indicator)
• NPS (Net Promoter Score) is the user’s evaluation of the website
• Bounce rate is the % of users who navigate after viewing one page
• Helpful Score is the % of users who found something helpful
• Net registrations Are the No. of registered users
• Number of visits are the numbers of visitors to a site
• Revenue is the amount of money earned through the services
5. Our View on the Website: -
1. We took our first look at the website, deciding what we thought of it,
then suggesting and noting issues and improvements.
Doesn’t find
address accurately
Empty space is
unappealing
Too small and
static
Doesn’t work well
with the API
6. UX/CX – Tuesday 9:00-12:00
1. UX/CX is the User Experience/Customer Experience. During this, we
studied the page more in depth, and sketched our ideas for how the
page should work and look.
7. Content & insights – Tuesday 13:00-17:00
1. This session included many talks from professionals in the industry
as well as leaders of departments.
2. Content dealt with the written parts of the website, and updating
promotional offers.
3. We were shown how simple changes of the website could be
implemented and how user activity data is collected.
8. Dev Ops – Wednesday 9:00-12:00
1. For this session we talked about and tested the prototype website,
pretending to buy a monthly subscription for any phone.
2. We then highlighted and talked about the issues with the prototype
site, suggesting improvements.