eBooks and Libraries

Establishing an eReader
Lending Program

Sue
Polanka
@noshelfrequired
Wright
State No Shelf
University Required®
Libraries

Sue Polanka, WSUL & No Shelf Required, February 2013

Libraries who Circulate Readers

5% 12% 6%
Public Academic School

15% 12% 17%
Public Academic School

Source: Library Journal Survey of eBook Penetration and Use, 2010-11

Academic Libraries Lend
90
80
70
60
50
A-2010
40
A-2011
30
20
10
0
Kindle Nook iPad SONY Other


Public Libraries Lend
80
70
60
50
40 P-2010
30 P-2011

20
10
0


School Libraries Lend
80
70
60
50
40 S-2010
30 S-2011

20
10
0


http://www.pewinternet.org/Reports/2012/E-readers-and-tablets/Findings.aspx

25% of American adults
own a tablet device
Pew Internet Research, August 2012


35% of Americans 16+
very likely to use a
technology “petting zoo”

http://libraries.pewinternet.org/2013/01/22/library-services/


Devices and Formats


blog.enygmatic.com

Franklin Bookman 1989

Rocket Book
1998


Comparison of eReaders

Wikipedia,WSUL & No Shelf Required, February 2013
Sue Polanka, 2012

How we read eBooks

Tablet Computer

Cell Phones

eReader

Computer

Pew Internet & American Life Project, The Rise of E-Reading, April 5, 2012


Methods of reading eBooks
Dedicated eReaders Tablet Devices
  E-Ink   Nook Tablet
  Touch   Kindle FIRE
  iPad

Computers Smartphones/wi-fi
  Laptops   iOS
  Netbooks   Android
  Desktops   Windows


Pew Internet & American Life Project, The Rise of E-Reading, April 5, 2012

DjVu
.djvu PDF
eReader TXT/ BBeB
.pdb EPUB RTF .lrf .lrx

Microsoft
Reader .lit
eBook MobiPocket
Formats .prc .mobi

pdg
Daisy
HTML
AZW KF8
Kindle Libris
.lbr

DjVu
.djvu PDF
eReader TXT/ BBeB
.pdb EPUB RTF .lrf .lrx

DRM
Microsoft
Reader .lit
eBook MobiPocket
Formats .prc .mobi

AZW
Kindle Daisy
HTML
WOLF Libris
KF8
.wol .lbr

Is there a standard?
  Free/open - IDPF

  Not used consistently by publishers

  Used more frequently for popular materials

  DRM can still be added

  Sony and iPad adopted

  Barnes & Noble allows

  Kindle – not compatible

  Kindle Fire – need epub app

eReader Formats

Wikipedia, 2012

Adobe Digital Editions
  Adobe DRM

  Free download

  Registered user

  Authorize user

  Authorize devices


Establishing an eReader
Lending Program


eReader Program Options
  Offer downloadable content from library vendors for
patron’s personal devices

  In library viewing “gadget garage”

  In-library reserve reading

  Loan reader with content/library links

  Interlibrary Loan solution

  Classroom collections


+ Why?
  Offer a new service

  Try before you buy

  Educational Technology Hub

  Lending Content

  Information on Demand

  Expand homebound
collections

  Training purposes

  Promote READING


+ Why? -
  Offer a new service   $$$$$

  Try before you buy   Is this even legal?

  Educational Technology Hub   Buy same content in many
formats
  Lending Content
  Staff time/training
  Information on Demand
  Walled Garden
  Expand homebound
collections   Different purchase workflow

  Training purposes   Not in CD policies

  Promote READING   Accessibility issues


Legal Issues


Legal Issues

  Read the license!

  Consult your legal counsel

  Accessibility is a legal issue too

  Vendors are creating special programs for libraries and
schools


Is it legal for libraries to lend devices?

Go Caution Stop

Content from Mary Minow, Follett Chair, Dominican University.
See ONLINE magazine, Nov/DecSue Polanka, WSUL & No Shelf Required, February 2013
201 hdl.handle.net/2374.WSU/6356

  Device only Go
  Device with content from:
  Public domain
  Creative commons licensed
  Unrestricted content

First Sale Doctrine, 17 U.S.C. Sect. 109(b)(1)(B)(i)


  Device with content: Caution
  In-copyright content
  Purchased under a license agreement

Licenses trump copyright law!
Consult Legal Counsel!


  Devices that are NOT accessible STOP
  Devices MUST have:
  Text to speech ability
  Audio controlled menus

Basis for most lawsuits


eReader (in)Accessibility

A "Fully accessible” ebook devices means
a blind individual may access or acquire same
information,
engage in same transactions,
and enjoy same benefits and services of the book
reading device
as a non-disabled individual with substantially
equivalent ease of use


Law Suits from NFB and others
  Arizona State University – Kindles

  US. Dept. of State – Kindles

  Free Library of Philadelphia – Nooks
  Settled October 2012
  Purchase fully accessible mainstream devices

  Sacramento Public Library – Nooks
  Settled August 2012
  Will not purchase any readers that are inaccessible
  Will buy 18 accessible readers

http://www.ada.gov/sacramento_ca_settle.htm
http://docs.justia.com/cases/federal/district-courts/pennsylvania/paedce/2:2012cv02373/461996/14/

Accessible Devices?
  iPad   Nook (all versions)

  iPhone   Bookeen Cybook Opus

  iPod   Kindle, DX, Fire, Touch

  Kindle 3 (somewhat)   Kobo

  Kindle keyboard   Pocketbook
(somewhat)
  SONY Reader

http://diagramcenter.org/research/product-matrices-complete.html

iOS accessibility
  Built-in accessibility features

  Voice Over – objects, menu items, text read aloud

  Speed of reading adjustable

  Phonetics and pitch change

  Read aloud keyboard characters when typing

  Magnification

  Compatible with braille devices

  App for DAISY books

http://www.youtube.com/watch?v=_CNQCrowbUI

Suggested Resources
  Lending eReaders, Legal, ethical, practical? ONLINE magazine, Nov/Dec
2012
  hdl.handle.net/2374.WSU/6356

  Accessibility issues in eBooks and eBook Readers, Ken Petri,
  wac.osu.edu/ebook-access-overview/

  Diagram Center Product Matricies
  diagramcenter.org/research/product-matrices-complete.html

  NISO program on accessibility:
  www.libraries.wright.edu/noshelfrequired/2012/10/19/creating-
accessible-e-books-summary-of-niso-program/

  List of accessible resources and audio interview with Ken Petri from the
OSU Accessibility Center
  www.libraries.wright.edu/noshelfrequired/2010/10/06/accessibility-and-
ebooks-resources-and-an-interview/


Before you Implement…
  What is your purpose?

  What type of content do you want?

  What is your budget?

  Select device/s

  Establish a workflow

  Create procedures & policies

  How will you assess?


Managing Devices


The Simple Process…
  Buy Device/s
  Establish account with online bookstore/s
  generic

  Agree to the terms of use/license
  Register a credit card & email
  Institution cc, generic email

  Register up to 6 devices to your account
  Purchase/download titles to your account
  Share/sync content with your devices


Budgeting
  Devices – range $79 - $249

  iPad $329 minimum

  Covers/Cases – range $20 – 50

  Content – range $1 - $20 per title

  Warranty/extended care - $20 - 50 per device

  Extra cords/plugs $10 – 30


6 Nook Simple Touch 6 iPad 2, 16GB, wi-fi
Devices = $480 Devices = $2400

Replacement plan = $120 Replacement plan = $300

Cases = $120 Cases = $200

Cords = $60 Cords = $60

20 titles = $200 20 titles = $200

Total: $920 Total = $3160.00


Finding Content
  Online stores
  Amazon, Barnes & Noble, SONY Reader Store, Kobo, blio

  Lending Programs
  Amazon Prime, LendMe, LendingeBook, LendInk

  Library Collections
  OverDrive, 3M, Freading, EBSCO, ebrary, EBL, Ingram

  Free Collections
  Gutenberg, Internet Archive/Open Library, HathiTrust
  Free collections at online bookstores
  Google Books, Scribd


Can I download library content to an
eReader?
  Web enabled mobile devices    Follett (Digital Reader App for
iOS and Android devices)
  Blio 
  Mackin (app for iOS and Android)
  EBL 
  Scholastic (web only)
  eBooks on EBSCOhost 
  Rosen (web only)
  Ebrary 

  Freading 

  MyiLibrary 

  OverDrive 

  3M 


Purchasing from Online Vendors
  Must have an account

  Credit card purchases

  Tax exempt issues

  Share titles on 6 devices
  technically possible, check license

  Wireless loading on most

  Sideload some content

  Secure the account before loan

Tips for Loaning
  Catalog the device/titles

  Preload the device with content

  Circulate in bags or boxes

  Property tag each piece

  1 or 2 week loans, hourly too

  No bookdrop returns


Things to Consider
  Genre specific or grade level devices

  Consent forms (under 18?)

  Can patrons purchase titles? Request titles?

  Will you remove notes/highlighting?

  Will you recharge?

  Will you charge fines/replacement fees?


Classroom Collections
  Best housed in the library for booking/borrowing

  How will they support the curriculum?

  Training for students and teachers

  Reference materials

  Lengthier loans – quarter/semester/year

  How will you filter? (CIPA)


eReader Device Programs


OverDrive Test Drive
  Devices for lending or demonstration

  Library buys devices

  OverDrive provides support materials

  Set-up and clean-up

  Patrons borrow device, use library account to borrow
OverDrive content from library


Supported Devices (as of 2/15/2013)

  Agasio DroPad   Kobo Vox

  Apple iPad   Pelican Case

  Asus Eee PC   Samsung Galaxy Player

  Blackberry PlayBook   Samsung Galaxy Tab 2

  Google Nexus 7   Sony Reader Wi-Fi

  Toshiba Thrive


Set-up/Clean-up Example


3M eReaders
  $150

  Loan to patrons

  Patrons select titles

  Reset when returned

John Larson, St. Paul Public Library, Minnesota

Amazon Whispercast
  Centrally manage kindles

  Schools or businesses

  Create accounts for users

  Group users

  Control device settings

  Distribute content

  Track purchases
whispercast.amazon.com

Barnes and Noble Managed Digital Locker

  Supports schools

  Requisitions and purchase orders

  Work with local B&N store to:
  register devices, install accessories, download content

  Three plans
1)  Fully site managed
2)  Partially corporate managed
3)  Fully corporate managed

Dawn Nelson, Osseo, MN Area Schools

Fully Managed Digital Locker
  School library:
  Have or create Institutional Account
  Must sign a Term of Sale
  Tax exempt number
  Limited discounts – being at 25
  Select first books- must purchase 1:1

  B & N Corporate
  Registers each device
  Generates random email address – you can select those
  Ex – Rush Creek - rcnook1@_______
  Loads the books you have ordered


Apple App Store Volume Purchase Plan

  iOS apps and iBooks (some publishers)

  Program manager at your school

  Multiple facilitators

  Purchase volume vouchers

  App discounts for 20+ copies (50%)

  Can sync multiple devices from one iTunes account

http://www.apple.com/education/volume-purchase-program/

Marketing & Training


Attracting Readers
  Buy the content they want to read

  Let them touch the devices

  Take laptops and readers to events

  Connect content and devices to curriculum

  Use devices to provide reference service


Making eBooks Visible
  Staff

  Digital Library Website

  Discovery Station

  Book cover posters

  Shelf Tags
acrl.ala.org/techconnect/?p=498
  QR Codes

  Guides/websites


Training the Public
  Workshops
  BYOD
  Stick with basics

  Tutorials
  Videos
  Print instructions/screen shots

  On demand demos
  Devices at library
  Dummy accounts


Training Staff
Content
  Downloadable/view
online
Workshops
  Loan periods per vendor
Small group
Devices
One-2-one   Registering ADE or
Rebate programs downloading reading
apps
  Transferring e-content
Troubleshooting
  Documentation/manuals
  Vendor “help” areas


Recommended Readings
So you want to start a Kindle lending program?

code4lib.org/node/426

May a library loan a loaded ebook reader?

blog.librarylaw.com

New ereader interactive database comes online

soc.li/atch2Pdd

NSR post: Libraries, digital lending, and eReaders

bit.ly/xjrLCB


Resources
  ALA Econtent -www.americanlibrariesmagazine.org/e-
content

  Not So Distant Future – futura.edublogs.org/

  No Shelf Required – www.noshelfrequired.com

  ALA TechSource blog - www.alatechsource.org/blog

  LJ/SLJ ebook Summit – www.thedigitalshift.com


Questions?
sue.polanka@
wright.edu

Twitter
@noshelfrequired
noshelfrequired.com


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