TweetPulse
Kyle Conarro, Xiao Fu, Dan Li, Tan Li, Hui Sun, Andi Wang
Agenda
Background

• Project Goals
• Business Value
• Tools & Methods


Project Overview

• Web Application Architecture
• Functional requirements
• Demo


Recommendations
Conversation Graph


                       Joe
           Ada

                       Ian
eBay
           Tim



           Ray
Conversation Graphs on Twitter




-from orgnet.com
Project Goals

                         that Tracks & Visualizes Tweets



 Who is talking?               What are they talking
                                about?


 How do they like it?          How are my competitors
                                doing?
Business Value


                        Brand
Social
CRM                  Development




         Marketing                 Competitive
                                     Activity
Business Value
                            Social CRM


    Influencers



 Who is
talking?


    Marketing
     & Social
      CRM
Business Value
                                 Marketing

        Visualized
         Tweets



What are they
talking about?




      Marketing
Business Value
                      Brand Development


      Sentiment
       Analysis



How do they
  like it?



     Brand
  Development
Business Value
                           Competitive Activity

         Competitive
           Analysis



   How are my
competitors doing?



        Competitive
          Activity
Tools

  open source web application framework


open source relational database management
                   system


      js library for client-side scripting


       js library for data visualization
3rd Party APIs


                  Twitter
                 REST API
 Kred API



            Sentiment140
                 API




       Sentiment
        Influence
        Outreach
3rd Party APIs


    Kred API           Twitter REST     Sentiment140
                           API               API
• PeopleBrowsr       • Search tweets   • Text Sentiment
• Commercial         • Get retweets      Analysis
• Find influencers
• Influence and
  Outreach
System Architecture
User
                                                     3rd level
             Search                      2nd level                       Dashboard
                             1st level


Server
           Keyword
                                               Tweets              Retweets
           Influencers

                                                  Twitter API
                                               Sentiment 140 API
                                    PeopleBrowsr API


Database


                          App DB
Functional Requirements
Investigate top N influential personnel




                                          Search
                                          Keyword

                                          Influencer


                                          Kred API
Functional Requirements
Users’ related tweets, and their sentiment info




                                                   Tweets
                                                  Twitter API
                                                  Sentiment
                                                   140 API
Functional Requirements
Propagation Info:
Who are reached by the influential user


                                          Retweets
                                          Twitter API

                                           Kred API
Functional Requirements
Overview of all tracking terms




                   Sentiment       Top
                   Breakdown   Influencer
                                            APP DB



                               Outreach,
                     Top
                               Influence
                    Tweets
                                  Info
Demo
Recommendations
Customer Acquisition




Compare social engagement data with
customer acquisition data to
understand the customers’ interests
Recommendations
Product Sale




Associate product sales data with
social data to identify influencers
driving sales volume
Recommendations
Twitter Firehose




Leverage Twitter's Firehose API to
produce more comprehensive results
and allow for deeper analytics
Recommendations
Streaming Data




Stream search results and
dynamically update visualizations in
real-time
THANK YOU
      Clients
  Sudha Jamthe
 Corinne Sherman
     Ziggy Lin

    Advisor
   Evan Miller

  Andrew Wasser
  Sean R. Beggs
Ebay Capstone - TweetPulse

Ebay Capstone - TweetPulse

Editor's Notes

  • #7 Influenced users: Most influenced users: Advertisement; Potential customers: social CRMSentiment analysis: Social BrandCompetitive analysis: competitive activity
  • #8 Influenced users: Most influenced users: Advertisement; Potential customers: social CRMSentiment analysis: Social BrandCompetitive analysis: competitive activity
  • #11 Influenced users: Most influenced users: Advertisement; Potential customers: social CRMSentiment analysis: Social BrandCompetitive analysis: competitive activity
  • #15 People Browser