There are significant advantages to picking a solution tailor-made for use in the apartment industry. When researching e-signature providers, here are six must-have features to look for.

1. E-Signatures
6 Must Have Features for Property Managers

2. Since the Electronic Signatures in Global and
National Commerce Act (ESIGN) was passed in 2000,
vendors have jumped on the bandwagon to offer
generic electronic signature solutions to a broad
spectrum of industries.

3. All these options present a problem: these one-size
fits all solutions fail to take into account the unique
needs of the multifamily industry.

4. There are significant advantages to picking a
solution tailor-made for use in the apartment
industry. When researching e-signature providers,
here are six must-have features to look for.

5. 1. Integral ID Checks

6. Integral ID Checks
• Multifamily-specific solutions achieve this by tying the
e-signature solution with your resident screening

7. Integral ID Checks
• Multifamily-specific solutions achieve this by tying the
e-signature solution with your resident screening
• When combined with resident screening, it ensures
compliance at the property level by blocking e-signature
access until screening has been completed

8. Integral ID Checks
• Multifamily-specific solutions achieve this by tying the
e-signature solution with your resident screening
• When combined with resident screening, it ensures
compliance at the property level by blocking e-signature
access until screening has been completed
• Renters can’t e-sign a lease unless the screening process has
confirmed their identity

9. 2. System Agnostic

10. System Agnostic
• Your chosen e-signature solution should be compatible with
your existing system infrastructure

11. System Agnostic
• Your chosen e-signature solution should be compatible with
your existing system infrastructure
• Doesn’t require the purchase of other expensive products

12. System Agnostic
• Your chosen e-signature solution should be compatible with
your existing system infrastructure
• Doesn’t require the purchase of other expensive products
• Doesn’t require any software to be installed locally

13. 3. Made for Mobile

14. Made for Mobile
• Allows renters to e-sign from their smart phone or tablet,
whenever and wherever they choose

15. Made for Mobile
• Allows renters to e-sign from their smart phone or tablet,
whenever and wherever they choose
• By making it easy for renters to do business with you, you let
them know that you value convenience—and their time

16. – Research results from On-Site
Communities that allow renters to execute lease
documents via e-signatures close approximately
25% more leases than communities that do not use
e-signatures.

17. 4. Signing Ceremony
Management

18. Signing Ceremony Management
• Generic e-signature solutions aren’t designed to handle
complexities like multiple roommates

19. Signing Ceremony Management
• Generic e-signature solutions aren’t designed to handle
complexities like multiple roommates
• A multifamily ready solution brings applicants, co-applicants
and guarantors together through an automated signing
ceremony that tracks signing progress for you

20. Signing Ceremony Management
• Generic e-signature solutions aren’t designed to handle
complexities like multiple roommates
• A multifamily ready solution brings applicants, co-applicants
and guarantors together through an automated signing
ceremony that tracks signing progress for you
• Upon completion, leasing staff receives an email
notification, prompting them to countersign accordingly

21. 5. Free Support

22. Free Support
• Your e-signature provider should be available to help renters
and leasing staff by phone, email or chat, seven days a week
so that your leasing staff can focus on closing leases

23. 6. Integral Online Storage

24. Integral Online Storage
• Storing documents online ensure that the document’s
contents cannot be changed or tampered with after signing

25. Integral Online Storage
• Storing documents online ensure that the document’s
contents cannot be changed or tampered with after signing
• Any changes should throw away the e-signatures and nullify
the documents

26. Integral Online Storage
• Storing documents online ensure that the document’s
contents cannot be changed or tampered with after signing
• Any changes should throw away the e-signatures and nullify
the documents
• Some generic e-signature solutions store completed lease
documents for a limited time only; e.g. 30 days, or not at all

27. Integral Online Storage
• Storing documents online ensure that the document’s
contents cannot be changed or tampered with after signing
• Any changes should throw away the e-signatures and nullify
the documents
• Some generic e-signature solutions store completed lease
documents for a limited time only; e.g. 30 days, or not at all
• Leasing staff end up saving or printing documents locally,
defeating the advantages to using e-signatures: storing
documents securely online and reducing paper costs

28. Review

29. Must Have Features
1. Integral ID Checks
2. System Agnostic
3. Made for Mobile
4. Signing Ceremony Management
5. Free Support
6. Integral Online Storage
for Property Managers

30. In the end, trying to introduce a generic e-signature product at
an apartment community can feel like trying to pound a square
peg into a round hole.

31. In the end, trying to introduce a generic e-signature product at
an apartment community can feel like trying to pound a square
peg into a round hole.
!
Avoid the headaches and invest in a solution made expressly to
fit the unique needs of the multifamily industry.

32. In the end, trying to introduce a generic e-signature product at
an apartment community can feel like trying to pound a square
peg into a round hole.
!
Avoid the headaches and invest in a solution made expressly to
fit the unique needs of the multifamily industry.
!
And if you already have an e-signature provider that doesn’t
incorporate these must have features, then maybe it’s time to
start shopping around.

33. For more information about implementing an e-signature
solution at your community, ask the experts at On‑Site.
We pioneered e-signatures for the apartment industry
with the introduction of E-Sign in 2006.
!
To learn how to add E-Sign to your leasing
workflow, visit us or call us at (888) 556-6748.