The document outlines a series of workshops aimed at improving corporate email communication skills among team members. It includes three sessions focusing on email basics, handling requests, and summarizing complex messages, with options for in-person or virtual delivery. Participants will also have access to an online classroom for additional resources and support.

1. 1
Polishing
Corporate
Email
Skills
Purpose:
This
series
of
workshops
will
build
your
team
member’s
confidence
in
written
business
English
with
clients
and
colleagues.
Session
size:
minimum
10,
maximum
20
Time
per
session:
3
hours
Number
of
sessions:
3
Duration:
1
session,
once
a
week
for
3
weeks
Session
1:
Basics
of
E-­‐mail
Communication
Jennifer
Kumar,
MSW,
CC,
MANAGING
DIRECTOR
AUTHENTIC
JOURNEYS
CONSULTANCY
PRIVATE
LIMITED
http://authenticjourneys.info
©2014
Do
not
reprint
without
permission.
• Parts
of
an
E-­‐mail
• Professional
vs.
Casual
Tone
• Corporate
Jargon
and
Business
Idioms
Session
2:
Requests
and
Responses
• Requests/Regrets
• Inductive/Deductive
Reasoning
• Different
ways
to
say
‘no’
in
English
Session
3:
Summarizing
Complex
Messages
• Organizing
many
points
into
a
crisp
message
• Tailoring
the
message
to
the
reader
• Formatting
meeting
agendas
into
email
formats
for
easy
documentation
Delivery:
In
person
or
virtual
delivery
available.
Extras:
Participants
will
have
access
to
an
exclusive
online
classroom
materials
sharing
website,
with
forum
and
other
features.
Remuneration:
Contact
us
for
more
details
or
to
customize
this
proposal
at:
http://www.authenticjourneys.info/contact-­‐jennifer-­‐kumar.php