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The document discusses key topics for e-customers including profiling ideal customers, common customer fears and phobias online like security risks and identity theft, managing customer expectations by understanding, setting and communicating service promises and delivering on them, and provides the example of TriniTrolley.com.
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E customers
This document discusses e-customers, including profiling ideal customers, common customer fears and phobias regarding online transactions, managing customer expectations, and using the example of TriniTrolley.com. It covers topics such as identifying who ideal customers are, where to find them, what they want and how they spend, as well as security risks customers fear like hacking and identity theft. It also addresses understanding customer expectations, setting service promises, communicating them clearly, and delivering on those promises.
Coaching the female athlete
The document discusses key differences in coaching female athletes compared to male athletes. Some of the main points are that females generally participate for fun and social reasons in addition to competition, prefer more positive coaching styles with encouragement and feedback, are very self-critical so coaching should focus on their strengths, and value team aspects like effort and improvement over individual stats. The coaching recommendations include creating a fun team environment, involving athletes for their input, and using team-focused recognition over individual criticism or pressure.
Unidad 1 act 1 blog
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Gender of coaches
This document discusses a study exploring the motivations of female athletes and whether the gender of their coach matters. It provides background on the decline in female coaches since Title IX was passed. The study aims to examine potential gender bias toward female coaches and investigate athletes' preferred and actual coaching behaviors based on the gender of their coach and type of sport. So far, 298 collegiate female athletes have participated in surveys measuring their perceptions of coaching behaviors. Preliminary quantitative results found some differences in how athletes rated behaviors of male versus female coaches. Qualitative interviews with 11 athletes are also being analyzed to understand their experiences with different gender coaches.
Question 5
By using the website "odosketch", the author was able to sketch out initial ideas for how they wanted their magazine to look, including what would be featured on the front cover, contents page, and double page article spread. They then created draft versions of these pages, making adjustments based on feedback and their own evolving vision, such as simplifying designs, changing image sizes and positioning, and altering colors for clarity. Their process involved sketching ideas, creating drafts, getting feedback, and refining designs iteratively until they had clear mockups of how their magazine would take shape.
Imagery
This document discusses the use of imagery in athletics. It explains that imagery, or mentally visualizing performance, programs the mind and body to respond optimally [1]. Seeing oneself perform well through imagery builds confidence and muscle memory, allowing athletes to perform skills automatically [2]. The document provides details on how imagery strengthens an athlete's mental blueprint and conditions their response patterns. It emphasizes using vivid, multisensory imagery from both internal and external perspectives [3]. Regular imagery practice is presented as an effective supplement to physical training for enhancing athletic performance.
Team building for coaches
This document discusses the importance of team cohesion for athletic success and provides strategies for coaches to build cohesion through team building activities. It defines cohesion as the tendency of a group to stick together while pursuing common goals. Cohesion has two types - social and task. Research shows team building can increase cohesion, which contributes to 80-95% of a team's success. The document outlines conceptual factors that influence cohesion, including team structure, environment and processes. It then provides examples of specific team building strategies coaches can use to target each factor, like role assignments, team goals, and trust-building exercises. The key message is that regular team building is important for developing the cohesion needed for a team to maximize its
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E customers
This document discusses e-customers, including profiling ideal customers, common customer fears and phobias regarding online transactions, managing customer expectations, and using the example of TriniTrolley.com. It covers topics such as identifying who ideal customers are, where to find them, what they want and how they spend, as well as security risks customers fear like hacking and identity theft. It also addresses understanding customer expectations, setting service promises, communicating them clearly, and delivering on those promises.
Coaching the female athlete
The document discusses key differences in coaching female athletes compared to male athletes. Some of the main points are that females generally participate for fun and social reasons in addition to competition, prefer more positive coaching styles with encouragement and feedback, are very self-critical so coaching should focus on their strengths, and value team aspects like effort and improvement over individual stats. The coaching recommendations include creating a fun team environment, involving athletes for their input, and using team-focused recognition over individual criticism or pressure.
Unidad 1 act 1 blog
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Gender of coaches
This document discusses a study exploring the motivations of female athletes and whether the gender of their coach matters. It provides background on the decline in female coaches since Title IX was passed. The study aims to examine potential gender bias toward female coaches and investigate athletes' preferred and actual coaching behaviors based on the gender of their coach and type of sport. So far, 298 collegiate female athletes have participated in surveys measuring their perceptions of coaching behaviors. Preliminary quantitative results found some differences in how athletes rated behaviors of male versus female coaches. Qualitative interviews with 11 athletes are also being analyzed to understand their experiences with different gender coaches.
Question 5
By using the website "odosketch", the author was able to sketch out initial ideas for how they wanted their magazine to look, including what would be featured on the front cover, contents page, and double page article spread. They then created draft versions of these pages, making adjustments based on feedback and their own evolving vision, such as simplifying designs, changing image sizes and positioning, and altering colors for clarity. Their process involved sketching ideas, creating drafts, getting feedback, and refining designs iteratively until they had clear mockups of how their magazine would take shape.
Imagery
This document discusses the use of imagery in athletics. It explains that imagery, or mentally visualizing performance, programs the mind and body to respond optimally [1]. Seeing oneself perform well through imagery builds confidence and muscle memory, allowing athletes to perform skills automatically [2]. The document provides details on how imagery strengthens an athlete's mental blueprint and conditions their response patterns. It emphasizes using vivid, multisensory imagery from both internal and external perspectives [3]. Regular imagery practice is presented as an effective supplement to physical training for enhancing athletic performance.
Team building for coaches
This document discusses the importance of team cohesion for athletic success and provides strategies for coaches to build cohesion through team building activities. It defines cohesion as the tendency of a group to stick together while pursuing common goals. Cohesion has two types - social and task. Research shows team building can increase cohesion, which contributes to 80-95% of a team's success. The document outlines conceptual factors that influence cohesion, including team structure, environment and processes. It then provides examples of specific team building strategies coaches can use to target each factor, like role assignments, team goals, and trust-building exercises. The key message is that regular team building is important for developing the cohesion needed for a team to maximize its
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Mind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AI
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
How to Get CNIC Information System with Paksim Ga.pptx
How to Get CNIC Information System with Paksim Ga.pptx
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
20240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 2024
UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6
GraphSummit Singapore | Neo4j Product Vision & Roadmap - Q2 2024
GraphSummit Singapore | Neo4j Product Vision & Roadmap - Q2 2024
National Security Agency - NSA mobile device best practices
National Security Agency - NSA mobile device best practices
20240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 2024
Presentation of the OECD Artificial Intelligence Review of Germany
Presentation of the OECD Artificial Intelligence Review of Germany
Essentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FME
Featured
Everything You Need To Know About ChatGPT
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage Engineerings
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental Health
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
Creative operations teams expect increased AI use in 2024. Currently, over half of tasks are not AI-enabled, but this is expected to decrease in the coming year. ChatGPT is the most popular AI tool currently. Business leaders are more actively exploring AI benefits than individual contributors. Most respondents do not believe AI will impact workforce size in 2024. However, some inhibitions still exist around AI accuracy and lack of understanding. Creatives primarily want to use AI to save time on mundane tasks and boost productivity.
Skeleton Culture Code
Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
PEPSICO Presentation to CAGNY Conference Feb 2024
PepsiCo provided a safe harbor statement noting that any forward-looking statements are based on currently available information and are subject to risks and uncertainties. It also provided information on non-GAAP measures and directing readers to its website for disclosure and reconciliation. The document then discussed PepsiCo's business overview, including that it is a global beverage and convenient food company with iconic brands, $91 billion in net revenue in 2023, and nearly $14 billion in core operating profit. It operates through a divisional structure with a focus on local consumers.
Content Methodology: A Best Practices Report (Webinar)
This document provides an overview of content methodology best practices. It defines content methodology as establishing objectives, KPIs, and a culture of continuous learning and iteration. An effective methodology focuses on connecting with audiences, creating optimal content, and optimizing processes. It also discusses why a methodology is needed due to the competitive landscape, proliferation of channels, and opportunities for improvement. Components of an effective methodology include defining objectives and KPIs, audience analysis, identifying opportunities, and evaluating resources. The document concludes with recommendations around creating a content plan, testing and optimizing content over 90 days.
How to Prepare For a Successful Job Search for 2024
The document provides guidance on preparing a job search for 2024. It discusses the state of the job market, focusing on growth in AI and healthcare but also continued layoffs. It recommends figuring out what you want to do by researching interests and skills, then conducting informational interviews. The job search should involve building a personal brand on LinkedIn, actively applying to jobs, tailoring resumes and interviews, maintaining job hunting as a habit, and continuing self-improvement. Once hired, the document advises setting new goals and keeping skills and networking active in case of future opportunities.
Social Media Marketing Trends 2024 // The Global Indie Insights
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summary
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
Getting into the tech field. what next
The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search Intent
1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
How to have difficult conversations
Stop putting off having difficult conversations. Seven practical tips to ensure your next difficult conversation go smoothly.
Introduction to Data Science
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best Practices
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project management
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
A presentation for absolute beginners who have never touched TikTok and may be a bit scared of it!
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
Featured (20)
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
The six step guide to practical project management
The six step guide to practical project management
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
E customers
- 1. E-CUSTOMERS Chapter 4 February 23, 2012 Presented by: Crystal Charles-Lalla 1/6
- 2. Topics • IDEAL Customers’ profiles • Fears and phobias • Managing customers’ expectations • Example – TriniTrolley.com February 23, 2012 Presented by: Crystal Charles-Lalla 2/6
- 3. IDEAL Customers’ profiles • Who are they? • Where can we find them? • What do they want? • How do they spend? February 23, 2012 Presented by: Crystal Charles-Lalla 3/6
- 4. Fears and phobias • Security risks • Identity theft • Hackers • Hoaxes • SPAM February 23, 2012 Presented by: Crystal Charles-Lalla 4/6
- 5. Managing Customers’ Expectations • Understanding expectations • Set and communicate the service promise • Delivering the service promise February 23, 2012 Presented by: Crystal Charles-Lalla 5/6
- 6. Example TriniTrolley.com February 23, 2012 Presented by: Crystal Charles-Lalla 6/6