Dynamic Log Analysis™ Case Story City of Colleyville
1. Case Story
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Dynamic Log Analysis
Denial is not a river in Colleyville.
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“Dynamic Log Analysis undeniably revealed
1000+ system infiltration attempts each hour!”
-- Chris Pena, IS Director, City of Colleyville The Customer:
City of Colleyville
Located in the fourth largest Metropolitan Service Area in the United States, the City of
Colleyville is known for its small-town feel, luxurious homes, and lush topography. Money The Environment:
magazine named the city to its list of “Best 100 Places to Live in America.” Its residents take • 31 - NT Servers
pride in knowing that their leaders and administrators provide and maintain a high level of • 74 Applications
service to every aspect of their community. As such, their schools, police and fire services, • 1 large custom application
library, parks, and water services operate with a focus on resident satisfaction.
The Challenge:
• Many heterogeneous
The Challenge applications
Maintaining a high level of service requires a coordinated effort of the city’s administrators • Platinum-level service
and employees. The backbone of the coordination is their information systems infrastructure. standards
“Information services enables our departments to provide excellent resident service; • Limited IT resources
therefore, we need near-perfect uptime.” explains Chris Pena, the IS Director. As a result, the • Internal and external
city is focused on proactively procuring productivity enhancing solutions that impact their security vulnerabilities
service level guarantee.
The Solution:
For Chris, the city, and his team, purchasing a software solution that can do more for less is of • Effortless agents for
utmost importance. “We are a team of two full-time and one part-time IS employees that unique applications
have to manage 31 servers, 74 applications, and over 400 desktops and devices. As a result, • Enabled real-time
we strive to standardize and simplify our use of software.” reaction to exploitations
• Exponentially increased
security risk mitigation
Chris knew that a security breach could potentially impact their service level guarantee. • Sealed -off security
However, he needed to first understand the city’s exposure to infiltration. “Even though our vulnerabilities
departments require near perfect uptime, I thought, like most of my colleagues in other city
governments, that a robust security solution was not necessary because most infiltrators
target national, state, and other corporate systems.”
The Solution
To better understand the magnitude of their risk, Chris engaged the Clear Security Team to
complete a proof-of-concept. ”I was surprised to see the sheer number of attempts on our
systems,” stated Chris, “I could not deny the fact that our systems are flooded with over 1000
unmonitored hourly exploit attempts.”
After seeing the evidence, he quickly deduced that a robust security monitoring solution
was necessary, “…I realized that Dynamic Log Analysis ™ can help me to proactively, For more information
effortlessly, and perpetually assess and categorize calamitous risks to our systems...” Chris www.ClearTechnologies.net
also gained other benefits of purchasing Dynamic Log Analysis™. He stated, “I am able to or call 972.906.7500
do more than merely monitor and rapidly delineate a threat; I can monitor internal access,
usage, and the uptime of applications - that makes my job easier – I can truly do more, with
less…”
About Us
Since 1993, our customers have relied on us to meet their hardware needs. Today, our customers
look to us to increase their organizational effectiveness by providing continuity, infrastructure, security,
and virtualization solutions.
www.ClearTechnologies.net/DynamicLogAnalysis