This document outlines a four step process for analyzing and improving a business: discovery, analysis, developing recommendations, and implementing recommendations. It then analyzes the strengths and challenges of the business. The business has experienced strong growth but faces challenges including being understaffed, lacking dedicated financial management, and not having clearly defined processes, vision, and goals. The document recommends addressing these challenges through developing strategic plans, dedicated personnel, clear branding, and defining what the business wants to be.