The UK DVLA will no longer provide paper counterparts of driver's licenses. This notice informs rental customers that they must now generate a one-time access code from the DVLA website to allow rental companies to check for endorsements electronically, as the paper counterpart can no longer be used. The notice provides instructions for customers to generate the access code online within 72 hours of their rental to successfully complete the rental transaction.

1. Customer Notice
The following applies to all rental bookings commencing after 8th June 2015, for drivers
who hold a UK mainland driver licence issued by the DVLA.
From June 8th 2015 the DVLA will stop issuing the counterpart section of your UK driving licence
and any existing counterparts will no longer hold any legal status. This means that we can’t use it
to check for any endorsements at the branch when you come to collect your vehicle.
In order to successfully complete your rental at the branch you must follow all the
instructions below before you arrive at the branch. If you do not follow these instructions
we may not be able to fulfil your rental booking.
1. Access the DVLA website at https://www.viewdrivingrecord.service.gov.uk/driving-
record/licence-number (you will need your driving license number, National Insurance
number and postcode to hand).
2. Enter your driving licence and NI number and postcode where indicated
3. Check the consent box and click “View Now”.
4. Click on “Share your licence information”.
5. Click on “create a code”.
6. You may print out the code, or just write it down (but remember, the code is case
sensitive) and bring it with you to the Northgate Hire desk.
7. We will then use this code to view your entitlements and endorsements using the latest
information from DVLA. The access code is valid only for 72 hours, and usable only
once. It means you must generate this code from the DVLA website within 3 days
of picking up the vehicle.
If you have any questions please contact your local branch.